I want to say Bridget (the lady in the office) took care of me most efficiently and made this trailer renting the easist of all I have ever had. Then she took me to the trailer, hooked it up and checked it all out... if I ever have a chance to use this UHaul dealer, I will most certainly!William N.
Trailer Rental & Towing in Loveland, CO at U-Haul Storage of Loveland
Pour nous contacter
Loveland, CO 80538
(North of hwy 287 on Lincoln)
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
One-Way and In-Town Local Rentals in Loveland, CO 80538
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Darlene was AWESOMETHOMAS L.
We were delayed in our move and had to extend our rental by a day. When we called to make this change we were told they were able to put it through without charging us the additional day, which we thought was unusual. The next day we brought the truck back and, first of all, there wasn't any information clearly posted as to how to return the truck. The agent, Kelli, eventually came out to help us and said we had to pay for fuel even though we returned it with more fuel than was in it when we got it. She said it was because it was not at a 1/4 tank of gas and it would be approximately $28. None of this was explained to us when we picked it up (nothing was explained at all because they were rushing to close) but since it was basically zero difference in cost, I let it go. During this conversation I mentioned the problems we had picking it up and how much was charged to our card and the agent said nothing is charged to our card until we return the truck. Unfortunately, I assumed this meant that the pending charge would be adjusted once we completed checking it back in. The agent then told us our total, which again I assumed to be the final total, and sent us an electronic copy of the receipt. Upon reviewing my bank charges and receipts, it turns out we were not actually credited the $28 for gas upon pick up. We were also charged $36 for gas upon return (this was *not* itemized on the receipt and was simply added to the subtotal without explanation). Plus, we put gas in the truck after we got it. All in all, we spent about $80 on fuel for a truck that was given to us on E. In addition, the additional day was charged to us even though she said it wasn't going to be, plus we had to pay again for the $28 insurance because we extended our rental by one day. Again, this was *not* explained to us when we picked it up because they were more concerned with going home than customer service. In total, we paid $320 to rent a truck for ~40 hours and 50 miles with zero gas in it. One of the worst customer service experiences I've ever had.Tara H.
Very easy transaction!Christine T.
There was no one in the office when I arrived to pick up the rental and no one in the office when we returned the rental. Office person nice helpful but not very professional. The customer should always be the priority .nancy T.
They were excellent!THOMAS G.
Customer service rep was very pleasant and helpful. However, the trailer exterior was full of thick, caked-on mud. Interior was clear of debris but floor was very dirty. Also, one of the safety chain hooks was bent and unusable. Chain had to be threaded through my hitch and screwed tight. This required me to carry a wrench and made unhitching very inconvenient.Rene D.
Debit card reader was not working.Maria V.
Kelli was great!Gregory F.
You're doing a great job!!Deborah F.
Fastest service I have ever had at UHaul!! Thank youJames B.
The opposite of Texas. Friendly and personable.Thomas A.
Love these guys. They have been extremely helpful every time I've used their location.Ryan H.
Despite having made a reservation several weeks in advance, our pick-up location was changed 48 hours prior to pick-up. Upon arrival we came to find out that Uhaul had switched out our 14' truck for a 15' van saying that it was a comparable vehicle which it was NOT! The code to the lock box that was provided to us was also incorrect. we ended up having to drive to the nearest Uhaul dealer (two towns over!) to see if they had a truck that we could use morning of. Thankfully they were able to provide us with a 10' truck. This was NOT a good experience!Matt S.
Other than an old rude guy that yelled at me through the closed door for not having a mask (before I entered the building) and then wanting to charge me 40.00 to remove a storage lock - it's a great place. Both ladies I worked with were very nice. Truck was awesome too. It's a good place to rent from.Daniel A.
Customer service was great. Location was greatRyan H.
I was charged for a utility dolly that was never received $9.60 was supposed to be refunded to my credit card. It wasn't.Larry F.
A little difficult to find this location.Glen S.
Clean inside cabDeborah S.
Tried to talk us out of not dropping NOW. I had to help move the equipment. Not real into yhe job, on her part.DAVID U.
The location was very friendly and quick. The truck was clean and then App check out went very smoothly. The one problem that I had was the electrical component to connect an auto transport had blown 2 fuses so when I arrived at my different location to get the auto transport I had to wait for 3 hours for road side assistance to come figure out that it was a blown fuse. It caused me to be a day behind since I did not drive off the U-Haul lot until 4:00 then rain came. U-Haul did extend my rental for 3 hours but the stress of waiting at a U-Haul location for road side assistance while I looked at 2 other 20 foot trucks was frustrating and made no sense. If that truck was not towing anything then swap trucks but no I had to wait 3 hours.Gary O.
Very rude people!carla L.
Nice people. small store and only one parking spotShelly B.
This was by far the best Uhaul moving experience I have had. The fort collins location was very nice, and the help was even better!SCHUYLER R.