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joshaua r | Expérience généraleCustomer Reviews for U-Haul Storage of Meridian
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very helpful and courteous
clifford rThey do an excellent job at this location.
Mary BAlways great service and equipment.
Todd VI returned my equipment on time at side location but still have not received my deposit and I was in formed my equipment was not received at said time. I'm very disappointed because the lady at return address did not ask for anything but just said drop off down there and your good. Well that not the right way to do things and I know it's not correct
Michelle GThe cab of the truck was dirty. Other than that, all was great. Especially the clerks, they were so nice!
Georganna Mevery time my rent was raised the notice stated that the storage facility was regularly inspected for leaks and rodents. i never saw any evidence that it had been inspected as i had a small leak and some signs or rodents over the years.
S.G. C | Expérience généraleBest customer service ever!
STEPHANIE L | Expérience généralePicked u-haul up at 118773 miles and broke down on the interstate at 118779 miles. Stayed in the vehicle 3 hours with temp almost 80 degrees. Had contractor waiting and got product 24 hours later. Very very very bad experience
sandra gMore help on high volume days, i.e. weekend
Felecia LGreat customer service!!!
William HNothing it great service
billy rProcess of renting the equipment was quick and professional very smooth
Don SFrom making the reservation to returning my rental the process was easy and smooth. Rental was clean and in great condition.
Adrian CWe had a great experience at the shop.
tracy lMike was awesome
Priscilla B | Expérience généraleI rented a tow dolly to pull a 2019 Toyota Corolla. I was told it would fit on dolly. It would not. I would have destroyed the spoiler i dropped the front tires in the tire cradle. Very disappointing
mike vNothing we left our keys and they called us asap to return to location great customer service
AFLORN HAucun
Dwayne SThe customer service at the drop off location was great!
thomas bVery professional and quick.
R SIt is so frustrating to make a reservation 3 weeks in advance to then have a U-Haul rep call a day before to tell you the truck you reserved is not available but can drive an hour to get it (U-Haul won't go get it) or get a smaller truck. I go to get the smaller truck (and extra trailer) and the U-Haul rep tells me the 26 footer is on the way. So I waited an hour after my original pick up time to get the truck I had originally reserved. Super frustrating and all could have been avoided.
Amanda BKeep it up!!
Robert DRien
robert nService rapide et convivial.
Clara MThis has always been a well run professional outfit, right down to clean and well appointed restrooms. Easy in and out, they really know their business.
Christopher HTy much.
Lawson JNeed more drop off locations
Davis DDealt with several employees at this location and all were very helpful. Auto transport was stolen the night before I was to pick it up so maybe lock them up especially with them being so scarce in MS.
Haley VNothing everything was good!
mike tNothing the staff at this location was excellent & very professional.
Richard BStaff was very nice and helpful. Knowledgeable about about their products
John WThe customer service was excellent, would use them again!
James JEverything was easy and smooth
John WMichael is a great asset to this location. Very knowledgeable and helpful. He goes the extra mile to help
John WWere very helpful and thorough going through everything
janice bGreat customer service! Friendly workers..Thanks for the service.
Reginald WMike gave great customer service and I’ll recommend this company to everyone.
peggy sI have used this U-Haul location multiple times. They have great customer service, they care about their people, the employees are excited to help, good dependable equipment.
CHRISTOPHER LPainless drop off.
Curtis JAwesome salesperson, a very pleasant experience.
Gregg Mnothing needs to change
Bamous WBe a little more aware of what equipment you have available.
Julie WThe prices
JENNIFER OEquipment had electrical issues / faults. Recommendation is N/A as there are no other locations near Meridian, MS.
Amadeush SI was rented an older 15 ft truck that had >250 000 miles and no cruise control. For the price I paid I expected a better truck. There was a noticeable vibration when driving 60 mph.
Nancy LVery helpful personnel.
Linton NI was rented a leaking vehicle. My personal family memorabilia is ruined. Glad I paid for the full insurance. Claim pending.
Alan AI think it's time for a new transmission.
Antione BLarger storage units
lonnie sThe two gentlemen who helped to finalize my rental return were both very well mannered and friendly. I would recommend this location.
Trilogy HThe staff and Mr. Mike is outstanding !
carmen c | Expérience généraleThe Meridian U-HAUL in my opinion is great. The management and workers are so very helpful and are there to help the customer in every way possible. I have had to use this facility several times in the past three years and found professional and caring people at each visit. Thank you, Meridian U-HAUL.
Deborah A | Expérience généraleGood job 👏
Reginald s | Expérience généraleThis U-Haul business is an outstanding operation with the utmost professionalism that anyone could ask for while at the same time always putting the customer's needs first!!! The only reason I moved out was due to be hospitalized for 25 days and then needed to retire from the antique business and sell everything I had in my storage unit. Mr. Mike and his staff have been extremely helpful over the years that I have been with U-Haul. I highly recommend Mr. Mike and this U-Haul Center!!!
Richard B | Expérience généraleMy unit did not get swept out before I moved in. Otherwise 5 stars. Great staff. Excellent facility.
JAMES W | Expérience généraleU-Haul is a great storage facility. The staff is helpful, friendly and very knowledgeable. I would recommend U-Haul to my friends.
minnie m | Expérience généraleExcellent customer service and very friendly and helpful.
MICHAEL T | Premières impressionsPricey
William M | Expérience généraleThe 2 men (1 skinny darkskin man & 1 heavy set light skin man) were very nice and helpful. Made the process super fast and easy. Made me feel taken care of!
Mckenzie R | Premières impressionsSalesman very professional and courteous
debra w | Premières impressionsSome new employees just learning. Everyone really did the best they could and owner was right there to help them. I am pleased.
JAMES W | Premières impressionsReally helpful and understanding
Tony L | Premières impressionsU-Haul of Meridian has always been a blessing to me never lost anything nor anything was damaged. Always able to access it any time. Great people.
Freddie E | Expérience généraleMike and his staff were very helpful, courtesy and professional.
Gerald J | Expérience généraleOverall a great place for storage. Convenient access. Only issue was a little mice feces after a year of being stored there.
Caleb B | Expérience généraleRental rate was entirely too high.
gerald J | Expérience généraleWe had our stuff in storage for approx. 3 weeks. Upon pick up, we discovered mice poop was all over the unit including our belongings. I notified the manager but nothing was done. Upon unpacking our belongings we found mouse poop on most of our stuff. I have to wash all our clothing, linen, and kitchenware articles. Food items had to be disposed of. I called U-Haul and filed a formal complaint.
Dawn h | Expérience généraleBest costumer service ever. Great job. Easy to work with.
Michael F | Expérience généraleI live in Charleston SC and storage was in Meridian MS. U-Haul took good care of my personal item. They assured me more than I thought was possible. Also rent a truck to transport my furniture that was road ready. Very clean. It was a pleasure using U-Haul facility in Meridian.
jim b | Expérience généraleMicheal and crew are good peoples to work with understand and very helpful. You can't find a better Uhaul for the caring and friendliness. Thanks to all at Uhaul of Meridian. Nothing ever came up missing or damaged. What a pleasant experience. God Bless Uhaul Freddie Evans
Freddie E | Expérience généraleMike does a great job with his leadership. Honestly, he is the best employee (Manager/Owner) at the site. The only issue I had with my entire service throughout my rental time was at the end. I reserved well in advance a 20' uhaul truck to get back to Nebraska. I was given a TWENTY SIX FEET truck. I am traumatized. It was a horrible experience. As a female, driving alone over 800 miles this was a horrifying experience. Backing up, parking, etc. I RESERVED a 20' truck but was "upgraded" to one of the biggest trucks on the lot. The worst drive I've ever had. I wish I could've gotten my money back. Other than this, I loved uhaul of Meridian on Frontage Rd.
Natasha M | Expérience généraleGreat staff.. very friendly I flew in from Texas to meridian uhaul and the staff and manager went way above standards
Miles J | Premières impressionsU-Haul is always convenient when you need storage space.
daniel b | Premières impressionsI am always go deall with uhaul, I did it for a while at my business
Charles T | Expérience généraleFacility has rats or mice ate a big hole in one of my mattresses and eight flowers and everything else of my stuff
CYNTHIA G | Expérience généraleMr. Mike and his staff were very knowledgeable of their craft. The front end staff was approachable and courteous. Mr. Presswood made sure the unit was maintained and offered to assist with loading the truck.
Katrina T | Expérience généraleMicheal is a very people and helpful type person and that gives UHaul that friendly type feeling making you feel as if they care about you as a valued customer.
Freddie E | Premières impressionsThese folks are extremely professional and customer friendly!!! They go the extra mile to make everything as easy as possible. I highly recommend using them for any rental and/or storage needs. The facilty is very well maintained, lighted and secure.
Richard B | Expérience généraleThese folks are extremely professional and customer friendly!!! They go the extra mile to make everything as easy as possible. I highly recommend using them for any rental and/or storage needs.
Richard B | Premières impressionsGreat service and very friendly
Joel W | Premières impressionsYour staff made the process an excellent experience. Merci.
Tonya F | Expérience généraleMichael and his staff are always professional, helpful and just plain great people. I have used them for over 20 years.
Richard B | Premières impressionsA service well provided Thank you UHaul.
Freddie E | Expérience généraleMichael, the store manager, was absolutely outstanding. Customer service is amazing.
Jeremy C | Premières impressionsThe Owner and his employees were very knowledgeable and address all my issues. One major concern was the fact my vehicle was hooked on the incorrect equipment , nor was my vehicle in the appropriate gear, and I was not informed. Therefore causing my transmission to go out. Needless to say the were very helpful. Thank you, Katrina Trussell
Katrina T | Premières impressionsWonderful experience
Preston B | Premières impressionsMy furniture was in the storage 6/2-6/7 the rats started eating on a area rug which was leaning against the wall, and I had a love seat ( small couch) it was on top of the big couch they had started eating on the back of it everything else was good and that's the only reason I wouldn't recommend it to no one else
Kenneth S | Expérience généraleI was very satisfied with my service.
Mia G | Expérience généraleMichael was super in working with him and communicating! Very professional!
Carl D | Expérience généraleThe staff is top notch!
CARL D | Expérience généraleMade my moving too easy as moving is headache enough then then month storage help a great deal because one less thing to worry about only issue was charged $40 more than more then my quote and $40 more than my contract dont know what this was for and nobody can exo Plain but clean.my truck replaced my gas so where the extra $40 go
Rhonda T | Premières impressionsI always go to U-haul, whether it's storage, usage of the trucks or trailer hitch. I Strongly Recommend U-haul to Everyone Thumbs Up
tina g | Expérience généraleIf I ever need to use a moving truck, U-haul in Meridian, MS will be the company I use. Great service and great people.
Kenneth w | Expérience généraleAwesome services
suarez d | Expérience généraleStaff went above and beyond to make this experience easy and efficient.
Nancy G | Expérience généraleMike and his staff have great customer service. Anytime I need them they were able to assist me with my needs.
Monica M | Expérience généraleMichael Campbell is such an asset to UHaul. He can be so very busy but will still make you feel like you are the most important customer. He's patient, very professional and knowledgeable. He will assist you from start to finish with whatever UHaul service you are seeking. He has made me a forever UHaul customer and I have in return encouraged family and friends to switch to UHaul and they too are forevers!! Micheal Campbell, thank you for such a pleasant UHaul experience!
Kita F | Expérience généraleVery helpful personnel
Virginia S | Expérience généraleExcellent
Keyundria M | Premières impressionsWas friendly and courteous. Answered all my questions
Rodney S | Premières impressionsSuper friendly staff
Joseph R | Premières impressionsEmployees were nice and handled a mistake on their end quickly at the pick up location. Employees were outstanding at drop off location.
LATASHIA B | Premières impressionsGreat customer service! A special thank you to Mike who was always there for us and his outstanding work ethic! Would rent again in a heartbeat!
stephen s | Expérience généraleFairly clean , definitely a couple spiders and bugs in the unit. Overall staff was helpful and easy to work with !
Jude A | Expérience généraleThe office personal are very friendly and helpful
glenn r | Expérience généraleExcellent service time after time as I use them quite a bit.
Richard B | Expérience généraleThey really did take care of me through an already hard move they just made it easier on me. Merci!
Alexandria H | Premières impressionsGreat friendly staff. The storage unit was free from the elements of the weather. My stuff was well protected. Thanks!!
rebecca w | Expérience généraleGreat and friendly service in a timely manner.
rebecca w | Premières impressionsMerci
tina g | Expérience généraleThe over experience was great
shawanda p | Expérience généraleWe greatly appreciated the friendly, professional service. I highly recommend U Haul of Meridian.
William M | Expérience générale