Le client n'a pas laissé de commentaire.MOSES K.
Customer Reviews for U-Haul Moving & Storage at 51st & Hwy 169
Pour nous contacter
Tulsa, OK 74146
(Hwy 169 & 51st St)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.RICHARD J.
Le client n'a pas laissé de commentaire.Robert L.
Le client n'a pas laissé de commentaire.Kevyn B.
Let the store manager know that being an asshole to the veteran in line before me is uncalled for especially when he jus lt asked if they gave a veterans discount. Then gave me an attitude when I dropped my truck off. He just took my keys and drove off without saying anything, then when I asked if we were good to he yells â€œgive me a second I have to hook this trailer up I'll be with you when I'm throughâ€. If your having a bad day you don't bring it to work and take it out on customers.JORDAN H.
Le client n'a pas laissé de commentaire.PATRINA W.
Le client n'a pas laissé de commentaire.Daniel B.
Le client n'a pas laissé de commentaire.ALEXANDER R.
Everything was great. Staff was very friendly. Manager David checked me in upon return and was extremely pleasant.David K S.
Le client n'a pas laissé de commentaire.BRAD B.
Le client n'a pas laissé de commentaire.BRAD B.
David is a good man. All good people at this location. I hope the baby twins was safely delivered. My regards to mom and. New borns.isaac A.
Le client n'a pas laissé de commentaire.Beth F.
Le client n'a pas laissé de commentaire.David M.
Le client n'a pas laissé de commentaire.Paul C.
The extra helpers ended up being rough on our furniture. Otherwise everyone was nice and friendly.RALPH S.
David and staff are great! They were always so helpful and went out of their way to help our move easier.jennifer w. | Expérience générale
Keep up the great service. Could not be happier. Roah and David were exceptionally friendly and helpful.Scott T.
Le client n'a pas laissé de commentaire.BILLY A.
Le client n'a pas laissé de commentaire.LISA M. | Expérience générale
The owner himself was at the desk and could not have been more helpful. I almost don't want to say good things in case we need an extra unit and they become full.Todd J. | Premières impressions
Busy place but we'll run and all was ready on time.DAN M.
Le client n'a pas laissé de commentaire.JERRAD B.
Le client n'a pas laissé de commentaire.AVERY T.
Le client n'a pas laissé de commentaire.Daniel B.
Le client n'a pas laissé de commentaire.DAVID C.
Le client n'a pas laissé de commentaire.Annette M.
The work crew was great. Went beyond the call of duty to fix a problem I had.Garry N.
Everything went smooth and easyJesse H.
Lower the price charged on per mile when truck returned to same locationMichael R.
Le client n'a pas laissé de commentaire.Kimberly L.
very helpful and accommodating for my last minute needs. thank youMarla W. | Expérience générale
Nothing, you're greatlDAVID V.
Le client n'a pas laissé de commentaire.Marla W.
Le client n'a pas laissé de commentaire.Gregory G.
Le client n'a pas laissé de commentaire.DAISHA M.
Le client n'a pas laissé de commentaire.Marvin Y.
Staff was unprofessional and botheredPHILIP R.
Great service. Great people. Best experienceNancy M.
Le client n'a pas laissé de commentaire.Jodee H.
Le client n'a pas laissé de commentaire.Tracy M.
Le client n'a pas laissé de commentaire.Asia T. | Premières impressions
I didn't even drive five miles in the vehicle. The gas gauge was a quarter tank and barely moved. Charging 8,50 $ plus a 30 $fuel fee is absurd!! That's almost 90 $to use a vehicle for 5 hours and not even go 5 miles.Jason T.
Truck worked fine with no problems.ROBERT I.
Nothing at this time, I have been using Uhaul for over 20 years and have nothing but the best service and customer service. MerciHattie W.
Le client n'a pas laissé de commentaire.Kevin G.
Le client n'a pas laissé de commentaire.LENA A.
Very friendlyLENA A.
Le client n'a pas laissé de commentaire.Clarence M. | Expérience générale
Le client n'a pas laissé de commentaire.Pablo V.
We had rented for a one way use and the drop off location was further away from where we have dropped off before.They Said they would leave it open so we could use the one if our choosing but we opened returning trailer app it said that we were supposed to return to where we rented at.Had to call 800 number to get straightened out.John R.
A working App & WiFi would be nice.RANDALL G.
Le client n'a pas laissé de commentaire.Charlie J.
Le client n'a pas laissé de commentaire.HUMBERTO D.
Le client n'a pas laissé de commentaire.TERRY I.
Super nice and helpfulDAVID THOMAS W.
Le client n'a pas laissé de commentaire.nancy M.
They were very helpful, they were very much a people personBrian J.
Not enough help to handle customers at desk. One person and multiple people waiting. I saw people coming and leaving because they could not wait. David who installed my hitch is awesome and went above and beyond to take care of me.Terry J.
Go over after hours check in betterLAWANA R.
went very well , Chris in the yard was great for us to get our stuff quick and clean !Joe R.
Le client n'a pas laissé de commentaire.ROGER N.
Did a online self serve pickup, got there they had given my truck to someone else. Ok cool, the machines/computers wouldn't process until the 3rd attempt at restarting.. everything was fine, I returned the truck at 4:15, was told they'd email me a receipt. Next day still no receipt, so i called the location spoke w/ Shelby @2:30p she says they have 24hrs to get the truck turned in bc the day rate to rent the truck is 19,95 but on my receipt says return by 8pm (same day rented) or you'll be charged a late fee of 20 $which is it? Bc if thts the case I'd definitely like to get my money worth next timeBRIANNE B.
The only thing I seen as an issue is we reserved a 26ft truck and was automatically given at 20ft because there were no 26ft ones available. The truck was not big enough resulting in our family having to make a second trip from Oklahoma to Missouri to finish moving our belongings. Everything else was great.DEMARCUS D.
Le client n'a pas laissé de commentaire.ROBERT S.
Customer service A++++++Scott T.
They claimed the gas was a touch under the level I took it in and if it was it was not even a hair if that and they took 21 $from me for that 3 $in gas would've raised it. Piss poor.arnold C.
Le client n'a pas laissé de commentaire.Paul S.
When I arrived to pick up my rental I was asked for an alternative phone number, I gave my fathers phone number and was forced to pay a previous bill in his name or told I wouldn't be able to get the rental. It was urgent and I knew I wouldn't be able to get another rental short notice and had no choice but to pay. I am not legally responsible for my father's debt. It was something I was unaware of and completely unrelated to me needing a rental to be out of my house that day or be forced to pay additional fees to my landlord. I feel taken advantage of and if that is the way uhaul handles their paying customers I will plan to use a different company going forward.Kristian M.
I was charged nearly 200 dollars and got a pie piece of shit truck to drive.JESSICA G.
Seats that move back at an angle so you're not hunched over a wheel for 6+ hoursJared S.
I wanted to return 4 moving boxes, 1 bubble wrap not used. I was not told to maintain the paper receipt when I picked up the packing materials from Houston location. I tried to pull the order which was part of one transaction -truck reservation, labor, and supplies. As more customers showed up, the staff member decided to accept the goods for return. The experience was stressful.AYSE O.
Le client n'a pas laissé de commentaire.MAX W. | Expérience générale
I was a little disappointed they had run out of dollies, but otherwise, it was wonderful and the lady at the front desk was extremely helpful and kindCheyenne G.
Much more fluid and improved operation than it was 10 years ago.ALAN S.
Le client n'a pas laissé de commentaire.JAMES B.
Le client n'a pas laissé de commentaire.Jerry C.
Le client n'a pas laissé de commentaire.ARCHIE S.
Reservation was incorrect and I did not receive a confirmation email so I did not know it was wrong until I arrived. Manager is abrasive and argumentative. Second time this month my reservation was wrong on rental.Christopher R.
The truck was old with 157 000 miles on it but drove okay. Definite wear and tear on the inside and an un-repaired dent on the hood and flaking paint. I thought I was picking up at one location and was then sent to another location. Thank goodness it wasn't too far away (probably cost me another 10 $in mileage though).KIM S.
Le client n'a pas laissé de commentaire.William S.
Le client n'a pas laissé de commentaire.FLORES C.
Well pleasedOzzie E.
lady at counter was excellent helper not so much need more like her especially when counter is busyJANIS C.
Smoking was done in the truck prior to our rentalEVE S.
Associate was very helpful. Check in and out was quick and easy. Will definitely use this location again.LATEESE R.
Le client n'a pas laissé de commentaire.KENNETH H.
Le client n'a pas laissé de commentaire.Kamika B.
Le client n'a pas laissé de commentaire.Vadean F.
Great service!ROBERT H.
Le client n'a pas laissé de commentaire.ALEXANDER M.
Le client n'a pas laissé de commentaire.ERIC S.
Le client n'a pas laissé de commentaire.Andrea S.
Le client n'a pas laissé de commentaire.Kim-Yen L.
Le client n'a pas laissé de commentaire.Mark M.
Roanh she was awesome. The owner can have more of a friendly Attitude. She was so rude with the costomer she didn't hand the keys she threw them.KAYLEE S.
Very friendly staff! Truck was clean and exactly what we needed! We will definitely recommend this location!JASON H.
Online instructions are hardly in line with reality.Corey M.
Le client n'a pas laissé de commentaire.WILLIAM W.
Le client n'a pas laissé de commentaire.John M.
I have and will continue to use this location for all my moving needs. It's professionally run, and all the employees have always been polite and courteous with me.Brian P.
I was told if i returned the truck at a quarters of a tank- I wouldn't be charged. I was charged 71 $. I will never use uhaul again. The truck was dirty. And i was charged for two days, I had the truck for 14 hours.JAMIE B.
Le client n'a pas laissé de commentaire.THOMAS M.
This location was excellent and extremely helpful but unfortunately the actual rental reservation was completely messed up. Trying to pick up our vehicle was a nightmare. My reservation said it was supposed to be at this location but then when the reservation was actually pulled up it had it elsewhere. If it hadn't been for an extremely helpful associate at this location we would not have ended up with a rental.Candy C.
Right there to help.Paul S.
Le client n'a pas laissé de commentaire.Iman W. | Premières impressions
Le client n'a pas laissé de commentaire.June S. | Expérience générale
Le client n'a pas laissé de commentaire.david h. | Premières impressions
Le client n'a pas laissé de commentaire.josh g. | Expérience générale
Le client n'a pas laissé de commentaire.NICOLE P. | Premières impressions
Have always been very nice and helpful, very friendly.MARVA W. | Premières impressions
As far as the staff, they were super friendly and helpful. Other than that, I was highly disappointed with the facility. First, I had the climate controlled units (a total of 5). I've been in a few times and noticed the temperature in there to be very hot for being climate controlled. My dad and I started to move my stuff out on Friday, June 18, and it was around 90 in the area where my units were located. It was nicer to work outside with the breeze than work inside. I've had UHaul storage places in Texas that the climate controlled units were kept around 75-78, so it was nice to move in and out. So the biggest complaint is the climate controlled units are not worth the money here. If I need more, I'll go elsewhere. Secondly, at one point, the automatic opening doors stopped working at one point, so myself, my dad, and 2 ladies got locked in. I tried calling the office, but got voicemail. We almost went out the fire exit because we were all getting really hot and couldn't get in touch with anyone to let us out. Eventually my dad was able to get it opened. If I was looking for an outdoor unit, I might come back here, but I won't ever be back for climate controlled. It was a waste of money and time. I wouldn't recommend using this location. I would rather have my storage experience be more about what I pay for (my storage units) than friendly staff.Stephen D. | Expérience générale
Le client n'a pas laissé de commentaire.CONNIE H. | Expérience générale
Thanks for all the help and friendly service.DONALD S. | Expérience générale
Le client n'a pas laissé de commentaire.MARTA Y. | Expérience générale
Le client n'a pas laissé de commentaire.Angela T. | Expérience générale
Le client n'a pas laissé de commentaire.Kelly R. | Online Move In
Appreciated getting 1 month free after renting a moving truck from UHaul. But if my unit had been located inside rather than outside, it would have been extremely inconvenient to not be able to get into my unit after 10pm. Also didn't appreciate trucks being parked in front of my unit when I needed access after 7pm.MICHELE K. | Expérience générale
Great people & service. Much Thanks 👍Paul S. | Expérience générale
Le client n'a pas laissé de commentaire.Alan P. | Premières impressions
ExcellentHUENENE H. | Premières impressions
Le client n'a pas laissé de commentaire.Sherry-Pope S. | Expérience générale
The broken water pipe and the way it was handled was a main reason to move out. I realize U-Haul did not deliberately cause the problem but trashing my goods with no consideration for the loss was not good. At least I was given a replacement lock for the one cut off when I couldn't make a 700 mile trip in the time allocated to clean/empty my bin. Up until this loss the rating would have been 4 or 5.stars.Robert C. | Expérience générale
Le client n'a pas laissé de commentaire.Alexandera A. | Expérience générale
Le client n'a pas laissé de commentaire.CHRIS D. | Premières impressions
You have a great staff at this location.Jerry K. | Expérience générale
Le client n'a pas laissé de commentaire.Chris H. | Premières impressions
Le client n'a pas laissé de commentaire.Lisa B. | Expérience générale
Thank you for the good service and support with our storage!mary r. | Expérience générale
Uninterested staff every time I went into the office, unfriendly and quite friendly appeared to hate their job. Always busy and never enough staff- waiting often with too many people not distancing nor wearing masks- staff wearing theirs in their chin or not at all. Could not answer questions would say " let me get my mgr" then he was always unavailable. Very frustrating.Erin H. | Expérience générale
I had a billing issue and everyone from the call center to the store where very helpful and professional. There where about to resolve my problem in a timely manner.Angela S. | Expérience générale
Le client n'a pas laissé de commentaire.Michelle D. | Premières impressions
Le client n'a pas laissé de commentaire.MARION P. | Premières impressions
Le client n'a pas laissé de commentaire.CHES F. | Expérience générale
Le client n'a pas laissé de commentaire.Martha D. | Premières impressions
Le client n'a pas laissé de commentaire.william w. | Expérience générale
It's a nice facility but I think the storage units are just a little over-priced.DARRELL N. | Expérience générale
Le client n'a pas laissé de commentaire.John R. | Premières impressions
Le client n'a pas laissé de commentaire.Douglas B. | Expérience générale
Le client n'a pas laissé de commentaire.David B. | Expérience générale
Was very friendly and helpful. Even clean a truck for us. I would give it 10 stars if I could.william w. | Premières impressions
Le client n'a pas laissé de commentaire.Don H. | Expérience générale
Le client n'a pas laissé de commentaire.Michael G. | Expérience générale
Steve at the 51st and Hwy 169 store in Tulsa, OK was very friendly, courteous, and efficient.CHES F. | Premières impressions
Le client n'a pas laissé de commentaire.Mike H. | Expérience générale
Outstanding young lady in the office answered all my questions. Explained the process & walked me to the storage unit. Very pleased with the unit, personnel and unit. Thank you for everything!sherry p. | Premières impressions
Le client n'a pas laissé de commentaire.karen g. | Expérience générale
Le client n'a pas laissé de commentaire.Rick S. | Premières impressions
Le client n'a pas laissé de commentaire.tom t. | Premières impressions
Great experience!Mental Health A. | Premières impressions
Staff that rented to us was exceptionally helpful!JAN E. | Premières impressions
Le client n'a pas laissé de commentaire.DANIEL M. | Premières impressions
Very helpful staff Thank youleah b. | Premières impressions
Le client n'a pas laissé de commentaire.R W. | Premières impressions
Le client n'a pas laissé de commentaire.Robyn C. | Premières impressions
The only thing I could see that might make the experience 6-star is on the indoor storage entrance. It would help greatly that the ramp to the inside was stretched out further. Making getting inside the storage facility easier when you have heavier things to store.Matthew H. | Premières impressions
This is our second time to rent in the climate controlled storage unit because our first experience was great and we were so happy with the staff and cleanliness of this location.Gary E. | Premières impressions
I am extremely satisfied people here very friendly they went above and beyond to help me. I can't say enough thank youDrew M. | Premières impressions
The staff was extremely helpful and made everything very simple. Thank you to the entire staff.matthew b. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!