Customer Reviews for U-Haul Moving & Storage at 51st & Hwy 169

7720 évaluations

5140 S 103rd E Ave   Tulsa, OK 74146
(Hwy 169 & 51st St)

(918) 663-2845

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(918) 663-2845

5140 S 103rd E Ave
Tulsa, OK 74146
(Hwy 169 & 51st St)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
Établissement se consacrant à la récupération adaptative.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Vinod N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sherry-Pope S.  |  Expérience générale 
Évaluation :
3

When i originally called and made reservation, (which i understand was done at the corporate level) i was told that if i needed the equipment for additional days. just to keep the truck and i would incur the normal daily charge. (which i was fine with) what i didn't anticipate was starting the 3rd day and for the next 2 days received 6 phone calls asking me when i was going to turn in the truck. Each call not aware about the call before it. (all said hmm. there's no notes.. blah, blah, blah. Need it back as people are waiting for the rental. ) If our money wasn't worth it, they should have just said so. Refund our cost and go on.

RUDOLPH S. 
Évaluation :
5

My previous experiences with U-Haul were frustrating because the computer systems were slow and outdated and the processes they used to check you in and out took a long time and the people were typically not helpful. But I was very pleasantly surprised by how easy the process was with this rental and your team was very nice and helpful. So so so much better. Good work.

JOHN R. 
Évaluation :
4

Returned the truck last night. The app for checking in is terrible. I could not connect so now it's costing me additional 20,00 $. You need a better system. Other than that staff was GREAT. I would always and will continue using UHAUL.

TED L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRANDON W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JACK G. 
Évaluation :
2

The broken water pipe and the way it was handled was a main reason to move out. I realize U-Haul did not deliberately cause the problem but trashing my goods with no consideration for the loss was not good. At least I was given a replacement lock for the one cut off when I couldn't make a 700 mile trip in the time allocated to clean/empty my bin. Up until this loss the rating would have been 4 or 5.stars.

Robert C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VALERY W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William B. 
Évaluation :
3

The drop off app was very hard to work

LARRY T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dwight D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janet N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

dianna P. 
Évaluation :
5

They were fast and friendly

Wendy S. 
Évaluation :
5

This location always does a good job

Charles C. 
Évaluation :
5

Good job!

MARK H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARY W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ladoddras B. 
Évaluation :
5

It was really quick, easy in easy out.. drop was great too.

Gigi R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lonnie M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ERNESTO V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ETHAN D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HANSEL D. 
Évaluation :
5

I supposedly had a bill from 2015... Although I have rented from y'all several times since then. I had to pay 125 $before I could rent the uhaul today. I have never not paid a bill. I'm going to have to go back through my bank statements from 2015. I hope my bank still has the records! I thought it was a little unprofessional to bring that to my attention after renting from you all several times since then. If there is a outstanding balance and I was notified it would have been addressed immediately. Now I'm unsure even if my bank can pull a statement from 6 years ago!! I feel like if that was a issues I shouldn't have been able to rent the last six years. I honestly feel like I got bamboozled out of 125 $today but I had to move my mother to a new home. So I paid it because I didn't have time to go explain this situation to my banker. I will most likely use another company from now on so I don't get any more “surprises” from a bill I may or may not have paid 6 years ago. Sounds a little ridiculous.

TAD P. 
Évaluation :
5

It was a last minute rental that was need to move some appliances. I started out at the location in broken arrow but they didn't have what I needed. The gentleman there was very helpful and set me up with this location. The gentleman there was very helpful and persoable and the check out went seamlessly. Just had the truck for a few hours and the check in was quick and easy as well. The young man that checked us in was also very helpful, personable and wanted to make sure everything went ok and the truck did fine. Went very very well, couldn't have been better.

duane H. 
Évaluation :
3

I was over charged

MICHAEL R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexandera A.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ALEGANDRO P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRIS D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David M. 
Évaluation :
4

Good customer service.

gil J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sandra B. 
Évaluation :
5

You are doing great. Keep it up.

EDWARD S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bekir T. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

JACK D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EYHAB N. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Vana M. 
Évaluation :
4

The wire that operates the lights was hooked by your employee and was so tight it pulled out of the harness during the very first turn dragging the harness and damaging it I pointed it out the guy who checked me in

ROLAND S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHANIE S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JIMMY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael L. 
Évaluation :
5

Great service! It's affordable, convenient, and self-sufficient for one's who like to take care of the dirty work themselves! I will be coming back as a faithful customer!

Danterrius S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Roger S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy M. 
Évaluation :
5

100 % Recomendados, siempre dispuestos a ayudar! son excelentes personas los que trabajan en la 51

Jesus N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHRISTOPHER H. 
Évaluation :
5

Nothing they were excellent

Delores P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRET H. 
Évaluation :
1

Don't take people's money for a deposit and not give it right back. I gave y'all shit back now give me back mine. Also what is the point of having people do everything on line if you are gonna make me do all the same shit in front of you when I get there? Maybe this has nothing to do with this location but that's what made my experience shitty.

MARILYN L. 
Évaluation :
3

Staff was effective but not friendly or approachable. System was down when I returned my rental and bill statement does not reflect the return time correctly

JOSEPH E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARC S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTAUN C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PATRICK J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rev Don S. 
Évaluation :
1

A workern was extremely when I checked the vehicle out. I was asked " WHAT DO YOU NEED" and several other rude exchanges. Upon returning the vehicle when I entered the store the employee screamed "PAPER OR EMAIL" several times as I was walking in. The coworker seemed to be shocked that the worker was screaming like that. I asked the coworker is your coworker talking to me? The coworker hesitantly answered yes, and I said paper. Well the worker asked paper or email a few more times and the coworker told told them I said paper. The worker responded I didn't hear him. I was about six feet away when I said paper. This was one of the worst customer service experiences ever.

RICKY L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tory G. 
Évaluation :
4

Everything was good ..only reason I didn't go with excellent was because when I dropped unit off guy said I would receive text etc showing final receipt never received anything ...

JOHN H. 
Évaluation :
1

This location was a great place 5 to 10 years ago. Now it's equipment is the worse shape and Not maintained properly. I rented a 15 foot truck engine check light was I illuminated on dash and some other safety light on. Second truck mileage was not correct at time if rental. Employees at this location do not care about their job or equipment they rent. Employees and management needs to be replaced. Next time I'm renting Penske NO More Uhaul for me.

CONCEPCION M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tesh T. 
Évaluation :
5

Good overall service.

JAMES B. 
Évaluation :
4

Don't tell me all U-Haul locations have the same hours. They don't.

RICHARD R. 
Évaluation :
5

Didn't know I was suppose to take pic after hrs when I dropped it. I only knew when I logged into my bank account to see my charges. All the lady told me was pull the truck up in the line of return equipment and there is a key drop on the side of building. So that's what I did. She could have at least told me that so I wouldn't have been charged more money.

IQRA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BELVA R. 
Évaluation :
5

I picked the Uhaul truck up with a half a tank of gas I posted a picture of it in the link that was sent via text I brought it back with 3/4 of a tank and was still charged for fuel?

Michael B. 
Évaluation :
5

Very organized. There was a line of people but we got in and out with our rental quick. The return process was even better and faster than renting. Overall great experience coming and going b

JENNIFER B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Melody A. 
Évaluation :
5

None. The employees were very professional and polite and provided excellent customer service!

HARPER W. 
Évaluation :
3

not showing the storage space and other thats associated with needs...

JUAN S. 
Évaluation :
5

Quick and professional from first greeting to final drop-off. So refreshing to have a 'corporate' store work like a local family owned company.

DANIEL K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jennifer N. 
Évaluation :
5

Everyone was very helpful, professional and polite. Merci.

Harper W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LORNA H. 
Évaluation :
5

Honestly, there is nothing more that can be done to please customers. I have had no problems when renting from U-Haul. Next time I know to include my mikes from the store n back. That is something I failed to do this time. Other than that, everything was fine. I have no complaints.

JANICE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT S. 
Évaluation :
5

A+

SHELLY C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ger Y. 
Évaluation :
5

Quick and easy just like I like it

JEROD H. 
Évaluation :
5

Excellent service à la clientèle. Very professional job well done thank you.

Kenneth K. 
Évaluation :
5

Store staff was great. Easy, quick and professional. Thanks Guys!

DAVID H. 
Évaluation :
3

The site is very tight getting into and out of, other than that the equipment was ready and in good condition.

Lawrence B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin T. 
Évaluation :
4

Make sure the lights are working on the inside of trailer

robby S. 
Évaluation :
5

You have a great staff at this location.

Jerry K.  |  Expérience générale 
Évaluation :
5

I still think someone should stay with the truck until customer comes out or at least be close and someone checking reservations so no mix up on people taking the wrong truck

LORI G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICK Z. 
Évaluation :
5

Fast and Friendly service

Donald S. 
Évaluation :
5

Great service they r so nice at this location and helpful great overall experience and staff

LATONYA W. 
Évaluation :
1

The staff was rude. I believe I was helped with someone named Shelby Mann. She was very unprofessional, and acted condescending and mean when I asked her to repeat something she had said. No one wore a mask.

CONNER F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TY H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SYLVESTER D. 
Évaluation :
2

The person who helped us was extremely rude. When she asked if we would be returning the trailer we asked what the difference in charge would be and she acted irritated because she had to enter everything in order to get the quote then when we asked what it would be to return there she was made because she had to start over and was complaining that she was too busy.. when we returned the next day it showed we hadn't even taken it, so whatever she did wasn't correct anyway. I was then concerned we could have been arrested for stealing it (excpet we had paperwork thank goodness). I don't even want to return to that location just because of her. My husband said the people who helped him the next day when we returned it were completely opposite. Very helpful and kind. It was a blackk gentleman but we didn't get his name.

CHRISTINA L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Chris H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hatim E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALFRED L. 
Évaluation :
1

THERE IS NO DROP OFF BOX ANYWHERE!! HELP

MAKENZIE B. 
Évaluation :
5

Couldn't possibly be improved. David Hays and his crew are the best of the best. I've e had a long and rewarding relationship with U-haul all over the country, but Tulsa's 51st and hwy 169 is has the best, most helpful, customer service I have ever encountered. Thanks for always going the extra mile!

Grant A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa B.  |  Expérience générale 
Évaluation :
5

Thank you for the good service and support with our storage!

mary r.  |  Expérience générale 
Évaluation :
2

Uninterested staff every time I went into the office, unfriendly and quite friendly appeared to hate their job. Always busy and never enough staff- waiting often with too many people not distancing nor wearing masks- staff wearing theirs in their chin or not at all. Could not answer questions would say " let me get my mgr" then he was always unavailable. Very frustrating.

Erin H.  |  Expérience générale 
Évaluation :
5

I had a billing issue and everyone from the call center to the store where very helpful and professional. There where about to resolve my problem in a timely manner.

Angela S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARION P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHES F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martha D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

william w.  |  Expérience générale 
Évaluation :
4

It's a nice facility but I think the storage units are just a little over-priced.

DARRELL N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John R.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Douglas B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David B.  |  Expérience générale 
Évaluation :
5

Was very friendly and helpful. Even clean a truck for us. I would give it 10 stars if I could.

william w.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael G.  |  Expérience générale 
Évaluation :
5

Steve at the 51st and Hwy 169 store in Tulsa, OK was very friendly, courteous, and efficient.

CHES F.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mike H.  |  Expérience générale 
Évaluation :
5

Outstanding young lady in the office answered all my questions. Explained the process & walked me to the storage unit. Very pleased with the unit, personnel and unit. Thank you for everything!

sherry p.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

karen g.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rick S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tom t.  |  Premières impressions 
Évaluation :
3

Everything has been great until we received this notice - we HAD NOT MOVED OUT. I cannot tell you how disconcerting it was to receive this notice. We were not sure if our belongings had been stolen or what was going on. It took three phone calls before they could even find our name in the system. Then one guy called us back and said it was a mistake and our stuff was still there. Of course we drove in from out of town ourselves to verify - thankfully the locks were in place and everything still there. I realize mistakes happen but these types cause a lot of stress. I'm glad it was fixed but hope it never happens again.

WADE W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

teresa m.  |  Expérience générale 
Évaluation :
5

Shelby was a delight to work with. You should be proud to have her as an employee of your company.

Jimmy B.  |  Expérience générale 
Évaluation :
3

The unit I had was right by the rental return lane and it was always blocked by a truck or trailer. Every time I needed in my unit I had to have them move a piece of equipment out of my way.

Melissa A.  |  Expérience générale 
Évaluation :
5

Great experience!

Mental Health A.  |  Premières impressions 
Évaluation :
5

Ability to read customers, knowledge of product, attentiveness and communicated clearly.

LISA M.  |  Premières impressions 
Évaluation :
5

Staff that rented to us was exceptionally helpful!

JAN E.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DANIEL M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jimmy B.  |  Premières impressions 
Évaluation :
5

Very helpful staff Thank you

leah b.  |  Premières impressions 
Évaluation :
1

I had trusted the facility to be secure with cameras and monitored access and placed decades of my irreplaceable photos, documentation of military service, coin collection materials, a small heavy safe with coins, camping items and boxes of office materials and financial records for years plus much more. U-Haul advertises its locks as great security BUT the thieves wiped me out despite this lauded and false security. Came through the locked door with the "great" lock. Cameras were apparently useless..

ROLAND F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ron C.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MARY S.  |  Expérience générale 
Évaluation :
2

Cars and trucks blocking drives and exits. Trash and old tires in drive isles When I started my rental the counter woman was rude and short tempered. My unit had trash in it . I set the trash in the drive isle and 3 weeks later it was still in the drive isle . Overhead door very difficult to raise . Slide locking mechanism very difficult to open my wife could not open it. Overall poor facilities.

Al A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

R W.  |  Premières impressions 
Évaluation :
5

We'll be using again when needed.

Andrew E.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robyn C.  |  Premières impressions 
Évaluation :
5

The only thing I could see that might make the experience 6-star is on the indoor storage entrance. It would help greatly that the ramp to the inside was stretched out further. Making getting inside the storage facility easier when you have heavier things to store.

Matthew H.  |  Premières impressions 
Évaluation :
4

The Manager David responded well to an issue I had He provided several solutions which I was pleased with He also checked periodically to make sure everything was going good. The staff weather in the store or seeing them working around the facility were friendly some greeted by a hello or wave or friendly gesture smile etc. The facility in or out were kept up and loved the cleaning lady always happy and constantly cleaning whenever I saw her. I liked the extra security measures in addition to your locks, swiping in and out , the lighting , and even the ear piercing alarm when it went off occasionally. It was a bit pricey for me but the cleanliness and security made it worth it. I would recommend this Uhaul facility at 51st and Hwy 169 to family and friends.

Hazel P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shonula R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tamesha l.  |  Expérience générale 
Évaluation :
2

Your staff is rude in all three locations I visited. They all acted like they were doing me a big favor just to let me speak with them. I am the client not the tax collector. I am paying you money not collecting money. Your staff needs a lesson in common customer service. The unit I rented had not been cleaned out and there was trash and debris still in the storage room. The only polite person on the site was the courteous young man that accepted the rental van. My son worked at your location many years ago during his sophomore year of college. He told me on many occasions how rude your staff was . I have witnessed this firsthand now. I will not in good consciences recommend your location to anyone.

Al A.  |  Premières impressions 
Évaluation :
4

Very good facility. Staff was generally friendly and helpful depending upon who was working. We did have recurring issues with the card access but the staff worked with us every time to resolve it. Would definitely rent a storage unit here again.

HILTI- Joe V.  |  Expérience générale 
Évaluation :
1

My experience at this facility was the worse. I wouldn't recommend this place to no one. My things were stolen out of my storage and I was not notified of this happening. The worse experience ever.

Chonte B.  |  Expérience générale 
Évaluation :
5

Thank you to David the GM he has been very helpful!

Aleyia S.  |  Expérience générale 
Évaluation :
5

Rented for four years and never had to worry about my things. Appreciated the customer service when needed. Easy payment method on user-friendly website.

SONIA M.  |  Expérience générale 
Évaluation :
3

Any time I went into the office/store, there was always a line and never enough employees to help out. (The last time I left and went to Home Depot to buy boxes.) They were lined up to the door and only one person helping customers. Other three people were trying to find out what was wrong with something. Help your customers first.

CINDY S.  |  Expérience générale 
Évaluation :
5

I CAN SAY THE STAFF WAS FRIENDLY EXPLAINED EVERY THING I NEEDED TO KNOW THANK U AGAIN

constance c.  |  Expérience générale 
Évaluation :
5

The people there are very nice and helped me with all of my needs

David G.  |  Premières impressions 
Évaluation :
2

Reservation confirmed however at check in reservation could not be located. After creating new reservation the old one suddenly appeared. The wrong credit card was charged for billing. Terrible

Tamytrea C.  |  Premières impressions 
Évaluation :
3

while my oldest son was sleeping It rained in the uhaul and got all over him. He woke up to his head being wet. Also the motor sounded like it had a miss in it making it burn more gas.

Roland B.  |  Premières impressions 
Évaluation :
5

Good service

Ronald H.  |  Premières impressions 
Évaluation :
5

Aucun

DAN W.  |  Expérience générale 
Évaluation :
2

Mold grew on furniture in one of my units

Tawny S.  |  Expérience générale 
Évaluation :
4

The storage was cleaned up and the elevator helped me a lot.

KEMI A.  |  Expérience générale 
Évaluation :
2

Spent almost 2 hours trying to get help because we couldn't access our storage. We have a full truck we need to unload so we can load remaining items. We need to be out bt noon today.

Corissa H.  |  Premières impressions 
Évaluation :
5

The equipment was great! Even through the terrific snow storm we had to endure thanks guys!!

Alberto S.  |  Premières impressions 
Évaluation :
2

My storage unit was infested with rodents. Their urine and feces were on everything I own. Several boxes of bedding and towels were completely ruined. Everything else had to be sterilized.

Nicholas D.  |  Expérience générale 
Évaluation :
5

This is our second time to rent in the climate controlled storage unit because our first experience was great and we were so happy with the staff and cleanliness of this location.

Gary E.  |  Premières impressions 
Évaluation :
5

Always helpful and friendly

monique h.  |  Expérience générale 
Évaluation :
5

David Hays is one of the best General Manager's I have ever known. Always quick and ready to address any concerns I had when moving or storing my personal belongings and his staff is fabulous.

SALLY B.  |  Expérience générale 
Évaluation :
5

Wish the hours were longer so i could have gotten things after i got off my job. But the customer service was exceptional and i was so happy with the way i was treated.

Erin C.  |  Expérience générale 
Évaluation :
5

I am extremely satisfied people here very friendly they went above and beyond to help me. I can't say enough thank you

Drew M.  |  Premières impressions 
Évaluation :
5

Very clean location, very friendly and helpful employees.

Derek H.  |  Premières impressions 
Évaluation :
5

Great storage facility!

DAVID D.  |  Expérience générale 
Évaluation :
5

Great place

evelyn l.  |  Expérience générale 
Évaluation :
5

Great place

Owen G.  |  Expérience générale 
Évaluation :
4

Would put 5 stars and call it excellent but one thing.Got a letter saying I was overdue and was being charged 15 $where I made sure I told staff.Was given 3 day grace period after 8/22. Was out 8/23.

JASON F.  |  Expérience générale 
Évaluation :
5

David is very professional and courtesy!

Michael G.  |  Premières impressions 
Évaluation :
5

Couldn't ask for a better group of friendly, helpful, and understanding people. They definitely went above and beyond to take care of us. Thanks Guys!!!

Mitzie M.  |  Premières impressions 
Évaluation :
5

We rented an indoor climate controlled space for almost two years. Our belongings were safe and we never had issues with bugs, rodents or humidity. Will definitely use this location again if needed.

Gary E.  |  Expérience générale 
Évaluation :
5

well-run facility. I maintained three storage units for many years and never had a problem.

JONATHAN K.  |  Expérience générale 
Évaluation :
4

Our small space was supposed to climate controlled, however, it was very hot when the sun was coming in the windows in front of our space. Not sure I'd consider it well climate controlled.

LINDA H.  |  Expérience générale 
Évaluation :
5

The staff was extremely helpful and made everything very simple. Thank you to the entire staff.

matthew b.  |  Premières impressions 
Évaluation :
5

Very good experience. Will use this facility when needed in the future.

Connie w.  |  Expérience générale 
Évaluation :
5

Merci

tyeesha w.  |  Premières impressions 
Évaluation :
2

I reserved a 10x10 unit. Upon arrival, I was assigned two 5x10 units. The system was down causing significant delays. My moving anxiety was elevated. Aubrey gave good service.

Don W.  |  Premières impressions 
Évaluation :
2

had difficulty closing the account to do travel for my work. told me that I had to be in person to close the account. Account closing could have been accomplished without being in person.

sean m.  |  Expérience générale 
Évaluation :
5

Very kind and helpful employees

Tawny S.  |  Premières impressions 
Évaluation :
5

I will use them again!

Aisha H.  |  Expérience générale 
Évaluation :
5

The facility has been very good to me. Won't go anywhere else.

beverly n.  |  Expérience générale 
Évaluation :
5

Wonderful experience.

joyce c.  |  Expérience générale 
Évaluation :
5

My belongings were safe and in perfect condition when I moved out of the storage unit. It was easy to access and the site was well taken care of.

Leslie R.  |  Expérience générale 
Évaluation :
5

The service was great.

Margaret & Mark s.  |  Premières impressions 
Évaluation :
5

Curteous and friendly staff

karen g.  |  Expérience générale 
Évaluation :
5

Nice and helpful staff.

Justin M.  |  Expérience générale 
Évaluation :
5

Uhaul was very gracious to us during a difficult time in our life - their kindness was much appreciated! Thank you - thank you - thank you!

Sharla S.  |  Expérience générale 
Évaluation :
5

Eva was super friendly and helpful! She went above and beyond to make sure we had everything we needed.

tonya y.  |  Premières impressions 
Évaluation :
5

Very impressive free storage for flood victims for 30 days.

greg c.  |  Premières impressions 
Évaluation :
5

Ashley was great and answered all my questions and concerns. I will definitely be coming back to this location for any moving or self storage needs!

Ryan D.  |  Premières impressions 
Évaluation :
5

Professional, friendly, compassionate and helpful staff.

Patricia S.  |  Expérience générale 
Évaluation :
5

I have used uhaul in the past and every time I'm treat it like I'm one of there best customer. I will used them again in my future.

Chris M.  |  Premières impressions 
Évaluation :
5

Very kind staff

Tywan S.  |  Expérience générale 
Évaluation :
5

Very Friendly and helpful staff. Safe and clean facilities

Patricia H.  |  Expérience générale 
Évaluation :
5

David has taken care of this account from day one , He and his staff are wonderful to work with

ANTHONY C.  |  Expérience générale 
Évaluation :
5

Delivery and pick up were very efficient and professional. The staff explained the process well, gave pointers and even encouraged us in a rough situation.

Tamra B.  |  Expérience générale 
Évaluation :
5

Always use this location for all of my local storage and moving services thanks for the continued great experience and prices

Cree A.  |  Expérience générale 
Évaluation :
5

Very helpful

tammy B.  |  Expérience générale 
Évaluation :
5

ok

john o.  |  Expérience générale 
Évaluation :
4

Nice

BRAD O.  |  Premières impressions 
Évaluation :
5

Excellent service à la clientèle

lara t.  |  Premières impressions 
Évaluation :
5

Climate control is wonderful, not a single bug or mouse anywhere at the facility anytime in the year I was there. Would use again when I need it again.

Norm M.  |  Expérience générale 
Évaluation :
5

Staff was great, friendly and very helpful.

vanessa m.  |  Premières impressions 
Évaluation :
5

1

ronald c.  |  Premières impressions 
Évaluation :
2

The monthly cost increaed at a rate of several times inflation. This was the exact opposite of making me feel like a valued customer for the 8 years I had the storage.

WILL G.  |  Expérience générale 
Évaluation :
5

Just want to say Candace was very helpful all the times I have used your services. I have used uhaul from this location 4x or more and she given excellent customer service. She is great

RICK O.  |  Expérience générale 
Évaluation :
5

Great staff

Loretta M.  |  Expérience générale 
Évaluation :
5

I never went to the facility where my pods were stored. Jodi was a great help and took care of me and my things.

Melissa P.  |  Expérience générale 
Évaluation :
5

Good storage experience.

JEFFREY M.  |  Expérience générale 
Évaluation :
5

Merci.

James P.  |  Expérience générale 
Évaluation :
5

Aucun

Madilyn D.  |  Expérience générale 
Évaluation :
5

Staff answers questions, and solves issues without needing the manager...

Norm M.  |  Expérience générale 
Évaluation :
5

I truly appreciate you kindness, understanding, and help! Merci.

Tenaye B.  |  Expérience générale 
Évaluation :
5

Always our go to for great service with quick easy access and excellent staff!

TRACY O.  |  Expérience générale 
Évaluation :
5

everything was great

Brian T.  |  Expérience générale 
Évaluation :
5

Used them for 10 years. Never had a problem.

LORENZER H.  |  Expérience générale 
Évaluation :
1

I normally rent here all the time, but this time was a mess. I 1st reserved a 26' truck but called to change it to a 17' truck. I get there the day to move and received a 15' truck and every was sold

Shawnta H.  |  Réservation 
Évaluation :
5

Always have a good experience here.

SHAUN R.  |  Expérience générale 
Évaluation :
5

Staff was extremely helpful and accommodating. Would rent here again over the 11th and memorial location.

Trey R.  |  Expérience générale 
Évaluation :
5

Excellent service à la clientèle. Your staff needs to be the trainers for company they are the best

JAMES H.  |  Expérience générale 
Évaluation :
5

From the GM David to the staff...they were always professional and willing to accommodate. Thank you!!!

ACOSTA S.  |  Expérience générale 
Évaluation :
5

Kandace went out of her way to help me during my transition to the area. Her customer service mindset and willingness to help is second to none! I would recommend this location to anyone.

eric o.  |  Expérience générale 
Évaluation :
4

Staff very helpful and customer services was well above average.

Samuel H.  |  Expérience générale 
Évaluation :
5

Conveniently located off of highway 169. Very professional and very secure.

TODD R.  |  Expérience générale 
Évaluation :
3

a lot of the staff was friendly, but one man in particular was not. When I tried to retrieve something that he could not find, he rolled his eyes at my persistence. The next employee found it.

DAEVA B.  |  Expérience générale 
Non reviews have been submitted for this location.

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