Évaluations des clients U-Haul Moving & Storage at 67th & Bell

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at 67th & Bell

Cote générale :

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Judd W. | Expérience générale |
Évaluation :

The cleaning staff is super friendly and provides excellent and professional customer service! The only downfall to this facility is that there is no elevator to the second floor.

Deborah F. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Latoya T.
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I always made sure to bring my own wipes to wipe down the steering wheel, door handles, key, seat and anything I might touch.. Every time I've rented a truck it was extremely dirty. I also seen you guys on the news about how dirty the trucks are especially during Covid. Overall the reps were great but the storage was super small because of the height so I had to rent two and the truck as well as your size on the trucks and storage units are way off, must be using a 1920's sizes lol.

Pamela T. | Premières impressions |
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Everyone in the store was very helpful and kind. Refreshing in this day and time.

Joice F. | Expérience générale |
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Le client n'a pas laissé de commentaire.

David J.
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Le client n'a pas laissé de commentaire.

Nellie G.
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Double check the maintenance of the vehicle. Have a rep walk around with you

Angelina R.
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I was over charged almost 80 dollars. I'm now on hold with customer service. Abd have to cancel payment with my bank. Tank was full didnt go over kielage. The app didn't work for late night check in. No damage to the truck. This is a scam.

Larry B. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Wilford S.
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Le client n'a pas laissé de commentaire.

TERRELL B.
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Le client n'a pas laissé de commentaire.

Sean A. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Cheryl K.
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Le client n'a pas laissé de commentaire.

BILAL M.
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The worse customer service. They charged me for miles i didn't drive. Their calculations is not accurate. It was a man in the 40s or early 50s darker color tan, looks either asian or black very rude and wouldn't even tolerate things to customers. Im very unhappy went to this location. It was an unfortunate.

JEFFERY J.
Évaluation :

The staff was rude and very unaccommodating, especially John. I don't understand how you can send out a truck with both front wheel seals leaking oil. The driver-side was the worst. When I asked them before I left the rental center, they told me it was fine and it's like that because it had probably just got out of the shop. Well I hate to say it, your guys know nothing. I drive truck for a living and that was not supposed to look like that. I will never rent a truck from you guys again. If you would like the photos I took of the seals I would be happy to send them to you.

Robert E.
Évaluation :

Very professional staff

Charles W. | Expérience générale |
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Overgrowth on the grounds

Keith C.
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Le client n'a pas laissé de commentaire.

TERRY L.
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Le client n'a pas laissé de commentaire.

Cameron P. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Roger E.
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Great

Dale R.
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See above.

SEAN S.
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Very informative and gave me options for one way rental or round trip.

ANITA R. | Expérience générale |
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Le client n'a pas laissé de commentaire.

James B.
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Staff was efficient and responsive. Check in and check out went smoothly.

Ruse L.
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Le client n'a pas laissé de commentaire.

Richard P.
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Le client n'a pas laissé de commentaire.

Lawrence Y.
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John was fantastic in assisting me.

MATTHEW H.
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Le client n'a pas laissé de commentaire.

LESLIE M. | Premières impressions |
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Austin had really great customer service.

MICHAEL SCOTT P. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Stephen L.
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My rental was transferred from another location, but they did not transfer my product purchase. So when I got there rather than working things out internally, my card was ran a second time for the transaction at that store... then a refund (which I haven't seen yet) from the other store. Upon return from our trip... we had a rental space reserved. We specifically requested a unit with no column. We had just enough room with a 10x5x9... the first unit had a column in the center of the depth, on the side and the second unit directly in the corner of the unit. After attempting to file a complaint, the assistant manager at the 87th and bell store was rude and very unprofessional. We requested a copy of the recorded call to submit with a formal complaint to uhaul corporate and was denied. We will get through this extended move and never use uhaul again! Just so you know... my son has used uhaul for 3 national (NY to Florida, Florida to SanDiego & now SanDiego to here) moves. NEVER AGAIN!

RONALD S.
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Le client n'a pas laissé de commentaire.

FRANK K.
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Great, friendly, competent service.

ALEXANDRA L.
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Prompt and friendly service, spend less then 15 minutes dropping the trailer and getting it inspected.

GERI W.
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Le client n'a pas laissé de commentaire.

DANNY S.
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Le client n'a pas laissé de commentaire.

FRED T.
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I have been going to this location for a long time...even tho its farther away then others. Good people to work with!

Robert C.
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Easier access for return.

Michael R.
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Le client n'a pas laissé de commentaire.

JOSEPH T.
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Le client n'a pas laissé de commentaire.

DEBBIE N.
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Le client n'a pas laissé de commentaire.

EVERETT W.
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Le client n'a pas laissé de commentaire.

Janis M.
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Le client n'a pas laissé de commentaire.

David L.
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Le client n'a pas laissé de commentaire.

Gary L.
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Le client n'a pas laissé de commentaire.

Paul S.
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Service was great and you made the rental process easy and fast. Thanks so much.

ARTHUR M.
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Le client n'a pas laissé de commentaire.

Jason D.
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Le client n'a pas laissé de commentaire.

janelle H.
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Le client n'a pas laissé de commentaire.

DONALD S.
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Le client n'a pas laissé de commentaire.

Robert P.
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Le client n'a pas laissé de commentaire.

CARLTON W. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Steven P.
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Nothing negative. Victoria was very helpful, friendly and knowledgeable. The staff was quick to get me hooked up and on my way!

Louise B. | Expérience générale |
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Le client n'a pas laissé de commentaire.

RAMSIN M.
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Le client n'a pas laissé de commentaire.

RYAN H.
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Le client n'a pas laissé de commentaire.

Troy H.
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Le client n'a pas laissé de commentaire.

Richard K.
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Le client n'a pas laissé de commentaire.

Donald C.
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Le client n'a pas laissé de commentaire.

DONALD C.
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Le client n'a pas laissé de commentaire.

Tony A.
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Super friendly employees and very helpful!

Patrick O.
Évaluation :

Do you offer discounts for small buisness?

MARTIN C.
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Le client n'a pas laissé de commentaire.

Daniel G.
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Le client n'a pas laissé de commentaire.

JOSHUA G.
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This place was clean and very friendly.

Wende E.
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Le client n'a pas laissé de commentaire.

scott M.
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Le client n'a pas laissé de commentaire.

Rhonda Z.
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When I was given a cargo van for rental the low tire pressure indicator was on and wouldn't go off even though the UHaul staff checked and aired up the tires. I refused to take that one and requested another which they provided. All was well until the return. They did not take the first van off my rental but just added the second one. It was a mess and I hope I don't have an additional charge on my credit card. If I do, they will be hearing from me

PETER T.
Évaluation :

The truck was dirty andthe personal were of no help, typical Uhaul.

STEPHEN C.
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For me, nothing to improve, service, prices and customer service was great!

Peter M.
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Le client n'a pas laissé de commentaire.

Terry W.
Évaluation :

The staff was not ready for me as my reservation had not populated in their queue. Because of this, I got my moving truck 30 minutes late and kept all of my moving help waiting around doing nothing. The crew was quick in getting the truck ready, but because my pick up time was before the time that this location opened, it delayed me significantly.

MATTHEW T.
Évaluation :

The movers wanted over $1000 to move my belongings. I rented a truck for $160 and did it myself. Quick, easy pickup and drop-off.

JACOB G.
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Le client n'a pas laissé de commentaire.

MARIO S.
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Le client n'a pas laissé de commentaire.

Aaron J.
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Le client n'a pas laissé de commentaire.

CHRISTINA M. | Expérience générale |
Évaluation :

Thank you!!

daniel c. | Premières impressions |
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Le client n'a pas laissé de commentaire.

TOD B.
Évaluation :

For over 30 years I have been using UHaul for my moving needs. I've given you many thousands of dollars over the years. I've never heard of a one rental return to a Uhual after closing hours less than 24 hours as a 2 day rental. I tried returning my trailer 22.5 hours later only to be told I was going to be charged for two days. I was shocked and the lot attendant told me I could go inside and speak to a manager. He then took the trailer off my truck and walked away. I asked if he was done with me because the trailer was disconnected and be began to help the costumer behind me. I asked him if I was ok to pull away and drive to the office and he said he was done talking to me. Been many years since someone was that rude to me...Went inside, spoke to a manager who was very nice and professional. If I was told to return the trailer the same night after hours I would have done that! I was done at 7:45. I could have returned it but why would I return a trailer to a store that was closed? Never done that before at any rental shop for anything...cars, trucks, trailers, tools, musical instruments. Manager was nice and professional enough to take off the 2nd day charge. You kept me as your customer.

PHILLIP G.
Évaluation :

Make sure the 2 wheel dolly works. I received a pitifully maintained dolly, barely rolled. I told them about it and they sail they are fixing them next week!

Marie P.
Évaluation :

Le client n'a pas laissé de commentaire.

Eric B. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Rusty G. | Expérience générale |
Évaluation :

Very helpful staff! Very understanding my storage and moving needs! Really appreciate all of their help!

yvonne M.
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CLLEAN WIND SHIED

Jerry S.
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Le client n'a pas laissé de commentaire.

Michael S.
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Le client n'a pas laissé de commentaire.

JOHN E.
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2 hrs late CHARGED extra day . Pretty cheap

Jon C.
Évaluation :

My only comment is there was a facility several miles closer to my zip code than this location. Good people to work with.

ADDISON D.
Évaluation :

They do good jobs to help for deaf or hearing impaired and im really happy about that who help ??😀👍

KEVIN H.
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Le client n'a pas laissé de commentaire.

Mark O.
Évaluation :

Mobile app is not user friendly or self explanatory to use. Mobile app could use some improvements.

ERIC B.
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Le client n'a pas laissé de commentaire.

John V.
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Le client n'a pas laissé de commentaire.

John K.
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Le client n'a pas laissé de commentaire.

ROSLYN B.
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Le client n'a pas laissé de commentaire.

EDWARD G.
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Le client n'a pas laissé de commentaire.

Tom B. | Premières impressions |
Évaluation :

The staff at 67th Ave and Bell have always been the best. Well run operation.

OLIVIA C.
Évaluation :

Need to figure out a better system for reserving u hauls. Current system of having to wait until the night before your scheduled move to find out if you have a truck is ridiculous. And driving 100+ miles to get a truck is unacceptable.

RODGER S.
Évaluation :

Le client n'a pas laissé de commentaire.

DANIEL C.
Évaluation :

Clean the trucks a bit more.

DAVID T.
Évaluation :

Always great service

LUIS C.
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Le client n'a pas laissé de commentaire.

Kim M.
Évaluation :

Easy to get in and out of the location, rented on my phone, clean van, did the job I needed, returned on my phone.

James M.
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Le client n'a pas laissé de commentaire.

JOHN G.
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Le client n'a pas laissé de commentaire.

stacey a. | Expérience générale |
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Le client n'a pas laissé de commentaire.

JOSHUA R.
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Le client n'a pas laissé de commentaire.

Ryan L.
Évaluation :

The drop off zone was clearly displayed and an employee approached immediately upon drop of and asked my name, checked the fuel and mileage, took the key, and verified my email in under a minutes and let me know I would get a receipt emailed to me soon after. This location was incredibly efficient.

Courtney L.
Évaluation :

Le client n'a pas laissé de commentaire.

Anthony C.
Évaluation :

My biggest concern was difficulty using your contactless process where it wouldn't let me proceed without location services turned on and then I couldn't find the barcode to scan the location with my camera. The second opportunity was around having the truck ready for my appt time. When I arrived, the truck was still being cleaned and took 15-mins for the crew there to finish, while I stood outside in the cold. Not ideal.

Susan P.
Évaluation :

Le client n'a pas laissé de commentaire.

JODI W.
Évaluation :

I booked two trailers at the Bell/19th Ave location and they did not have either trailers. I had to go to two different locations. When I finally got to my place, the movers had been there 1/2 hour.

Robert K.
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Le client n'a pas laissé de commentaire.

BRIAN T.
Évaluation :

Everything went smoothly.

SARA L.
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Customer service was awesome!! Highly recommend this location myself and my friends have been using this one for years

Mark M.
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Le client n'a pas laissé de commentaire.

Robert R.
Évaluation :

The front staff could have just a bit better personality. Not that they were rude in anyway shape or form, just could be a bit more friendly.

Joseph K.
Évaluation :

Le client n'a pas laissé de commentaire.

Michael W. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Judd W. | Premières impressions |
Évaluation :

An elevator would be nice.

Clifford H. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Trevor C. | Premières impressions |
Évaluation :

Staff was on point when we were during paper work . When I came back and was I asked to be showen how to use the card and where the unit was. They refused to help me.

kimberly m. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

shanna t. | Expérience générale |
Évaluation :

John, the manager help us out so much and I will forever be grateful! I love this U-haul store!

Mark D. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

pam s. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

ahnjayla t. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Robin B. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Terry b. | Premières impressions |
Évaluation :

I have had the storage unit for about 3 years. I did not just move in. i have had automatic payments set up for several years. My last payment was not automatically taken out, so I received a late notice with a late payment fee added. I called and the late payment fee was taken off but this should not have happened at all. The tone of the person I was speaking with was that he had better things to do than talk to me. I am waiting for next month to see if the same thing is going to happen.

Hanna C. | Premières impressions |
Évaluation :

friendly manager who Explained everything!

Russell K. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Joice F. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Michael A. | Premières impressions |
Évaluation :

We have several uboxes stored there, each picked up at different times but when I picked up some I felt like I was a burden. Then my wife reserved a 10x10x8 storage unit several days in advance and yesterday when I arrived I came to find out there were none available of what was reserved. I had no choice but to take a bigger one. Nothing was done for the inconvenience of not having the size we purposely reserved and I had to pay for the upgrade I didn’t reserve or need. What was the point of a reservation? So, no I would not recommend this location.

MICHAEL W. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Edward F. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

sandy h. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Mike O. | Expérience générale |
Évaluation :

Staff was courteous and polite and help me when I needed it

Sanjeev D. | Expérience générale |
Évaluation :

U-Haul needs to have a universal and transparent policy. So that customer like me do not get confused about renting a space short or long term.. i know that you are a business to make money.. But # 1 priority should be to keep customers happy.. Her e is my suggestion Train one or more people to open locks if someone looses the key to their key/KEYS In my case i had to pay $135.00 to get locksmith to cutoff the lock off my unit c312 at the bell and 67th ave..please look into this.

Sumr N. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Scott H. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Joel S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Danett P. | Premières impressions |
Évaluation :

Very friendly. Seemed concerned about the customers safety. Suggested alternative solutions and listened to the customer.

John J. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Shanon M. | Premières impressions |
Évaluation :

John made our first experience with a storage facility excellent! He was very friendly and helpful with all our questions. Thank you so much!!

Sumr N. | Premières impressions |
Évaluation :

General Manager was very nice and helpful. Explained everything clearly with details.

Mike O. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

DAVID C. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Sandra M. | Premières impressions |
Évaluation :

All around great experience specially when it comes to moving.John the manager at 67th and Bell amazingly helpful person very understanding and kind.

Genia S. | Online Move In |
Évaluation :

The location is convenient to our house & has extended gate hours. The monthly fee is reasonable. U-Haul has always treated us good.

michael m. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Daylor S. | Expérience générale |
Évaluation :

I have no idea what I encountered or what my end result chrge is. Ive always rented with uhaul and this is BY FAR, MY WORST EXPERIENCE. JOHN, supposedly the GM is unavailable for communication and states it is only up to 'storage' for my servies.. 0 stars for this unit in 2020. As I have ALWAYS resided at uhaul and this is the first time I have had a negative response. Please contact me. In best regards, Daylor Swearingen

Lisa D. | Online Move In |
Évaluation :

Le client n'a pas laissé de commentaire.

Scott H. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Lawrence H. | Expérience générale |
Évaluation :

Thank you, it worked out great.

James Z. | Premières impressions |
Évaluation :

Thank you.

liza l. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Debra S. | Online Move In |
Évaluation :

Le client n'a pas laissé de commentaire.

John C. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Elias R. | Premières impressions |
Évaluation :

The GM John was excellent help. I had to deal with 3 different UHaul location to pick up the truck at one, pick up the car transport At another and now the storage units. I was very disappointed with the first 2 locations who were very unorganized and made it a hassle. Johns location was A night and day experience. Over all a great experience. If the access hours were through midnight it would be a 5 start place. AZ is HOT and loading or in loading late in the evening would be much better.

Kelly Z. | Expérience générale |
Évaluation :

I had a great experience. I also rented truck several times and that also went well. Thank you! Kelly Riordan Zale

Jarrett M. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Dennis A. | Premières impressions |
Évaluation :

I had reserved the unit over the phone but the guy over the phone got my 1st name wrong and the guy at facility got wrong as well even after I spelled it “Dennis”. Not that hard. But on the contract as “Dennif”. He took 30 min to clean me in huge line behind me after he was done.

Sonya W. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Christina T. | Expérience générale |
Évaluation :

Some of the staff on board need an updated customer service class. Otherwise good experience. Thanks!

Jean R. | Expérience générale |
Évaluation :

They say I moved and checked out - the guys didn’t thank me or wish me well. During the year I rented I did have good service. Dan was exceptional. Also I had a table and chairs that were up front for 15 minutes and I called someone at the front office to say I would be back for them and they disappeared. That was the only compliant. It’s very clean and I appreciated that.

Michelle C. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Michael W. | Premières impressions |
Évaluation :

The gentleman at the desk was fantastic. He explained everything in great detail. Thank you.

ALLEN S. | Expérience générale |
Évaluation :

We had our things in your location for about 6 years. I lost my husband Allen to cancer, almost 2 years ago. It's taken me this long to emotionally deal with it. I am alone and 60 and when I got 1 of our 2 units empty they still made me pay for both units due to it be combined, which I knew nothing about. It took a horrible hardship on me, had to use my electricity bill money. Times are unbearably difficult. But other then the financial ending of our relationship with uhaul, I still give them a 5 star rating, it's not their fault I'm a broke widow with no help.

HANNAH K. | Expérience générale |
Évaluation :

Was told by Gm when purchasing my two units that when I closed the units out i would receive a prorated amount back if I didn't stay the full month i already paid for, but when I moved out of unit I was told that wasn't true. If I'd known that I would have moved out sooner.

NOEL J. | Premières impressions |
Évaluation :

pretty much what I expected, the trucks were clean and mechanicaly sound. The lockers were clean and the security system worked well.

Cindy W. | Premières impressions |
Évaluation :

Thank you

Frank M. | Expérience générale |
Évaluation :

Would you your services again if needed. Great experience.

CONSUELO S. | Expérience générale |
Évaluation :

Had storage service with uhaul for 2yrs and never had an issue. I felt my property was safe and the personel were always polite..I would recommend uhaul to friends and family ! Very satisfied customer !!

lula c. | Premières impressions |
Évaluation :

Never used the facility

lula c. | Expérience générale |
Évaluation :

Did not utilize the facility!...

Ralph S. | Premières impressions |
Évaluation :

Thank you for your prompt & courteous service.

Freda W. | Expérience générale |
Évaluation :

Very clean storage. Staff is very helpful and knowledgeable. It was a great experience. I would definitely use them again and highly recommend them.

Regginal m. | Premières impressions |
Évaluation :

It was a great experience

Michael M. | Premières impressions |
Évaluation :

The reason for below average rating is that no one at the facility showed us how to access facility after hours. No one let us know that there are two entrances. Main one in the front of building and the after hours access in back of the building. Showed up to move daughter's college dorm items at 8:00pm and could not access building. Had to call u-haul customer service who had to track down after hours manager who then explained how to access building afterhours. After wasting over an hour, we then had to actually run to load everything into unit before 10pm after access hours stopped. Spoke to another custmer there at the same time and they explained same thing happened to them as well. Except for this issue, I would have provided a 5 star rating. However this is a huge thing for the staff not to inform customers.

Jon U. | Expérience générale |
Évaluation :

The staff was quick and professional in helping me register and select a space. The space was very clean and U-Haul had all of the locking accessories for me to select from. They made the entire process very easy.

Sherri G. | Expérience générale |
Évaluation :

The employees at U-Haul storage are very courteous. They go above and beyond their regular duties. I've had two storages. Also ive rented two trucks and a trailer. Every time it was easy and fast. On a scale from 1 to 10. 1 being the best they are #1 in my book. Thank you U-Haul. Sincerly your friend Sherri Garner

Jon U. | Premières impressions |
Évaluation :

Getting the storage unit set up and all billing/payment details completed was very quick.

bob f. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Amy C. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Jay El J. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Franklin M. | Premières impressions |
Évaluation :

I couldn't have asked for better service!

wade w. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

donna g. | Expérience générale |
Évaluation :

Full of trashy people and homeless people at this location. Not a safe place to be. Especially after hours

Frank C. | Premières impressions |
Évaluation :

Reserved van because that was all that was available at that time but staff able to find a 15 footer when I came in. Offered a free month on storage. I will use again.

Anna K. | Expérience générale |
Évaluation :

Thank you

phyllis h. | Expérience générale |
Évaluation :

Thanks!!

Anna K. | Premières impressions |
Évaluation :

The assistant manager was amazing. She needs to be manager of the property. She has excellent customer service and knows how to do things right.

Stefanie H. | Expérience générale |
Évaluation :

Riley worked with me to save me $. Because 526.00 was way to much to pay for a 200 mile trip.

CHARLES H. | Expérience générale |
Évaluation :

Everyone was excellent

Virginia B. | Expérience générale |
Évaluation :

No problems

Joshua K. | Expérience générale |
Évaluation :

Extremely rude and disrespectful staff

david b. | Expérience générale |
Évaluation :

Life is Good

James K. | Expérience générale |
Évaluation :

I had a

Frank M. | Premières impressions |
Évaluation :

Thank you for the Professionals you have working for you.

Renata K. | Premières impressions |
Évaluation :

The moved into my apartment loading up from my storage the same load took 2 guys less then 2 hrs a year ago. Yesterday it took 2 hrs just to load the truck not even offloaded. Ridiculous.

Daniel P. | Expérience générale |
Évaluation :

Great service, thanks!

raymond C. | Expérience générale |
Évaluation :

NA

Christopher B. | Expérience générale |
Évaluation :

It would be nice to get some money back for not using the storage unit for the remainder of the month I already paid for.

Dana L. | Expérience générale |
Évaluation :

I’m a repeat customer and I came back to this facility because of the staff, security, and Team operation. Thank you for giving me “peace of mind”!

Andy V. | Premières impressions |
Évaluation :

Empty unit was clean. Move in 10/4/19.

Nicholle H. | Premières impressions |
Évaluation :

Customer service was great. I appreciate the helpfulness.

Kyle P. | Premières impressions |
Évaluation :

Great customer service!!!

Paul J. | Premières impressions |
Évaluation :

everything was good until they charged me an extra days rates, I basically got to uhaul within an hour of expected time, then rented a storage place, believe I was taken advantage of, so petty

Alicia C. | Expérience générale |
Évaluation :

My belongings were safe & secure!

Rejeana G. | Expérience générale |
Évaluation :

Only one person to handle the front office causing wait times to purchase boxes or ask questions take 35 to 45 minutes. The cameras are off-line off-line and the alarms are going off at all times

Brianna N. | Premières impressions |
Évaluation :

Consider hiring staff that takes professionalism seriously.

Karen W. | Premières impressions |
Évaluation :

Dawn was Amazing along with a gentleman that helped with truck rental.Great customer service from both. Thank you

Laura S. | Expérience générale |
Évaluation :

Was not happy with service. Employees not well trained. Moved my things to another storage facility.

Arthur G. | Premières impressions |
Évaluation :

Help with details made sure I was able to get what I asked for today 👍

Lauren P. | Premières impressions |
Évaluation :

Curt was amazing. He was very informative and knowledgeable. He suggested options and tweaked our purchase until it suited our budget and needs.. Very satisfied how easy he made things. Thank you!

lee a. | Expérience générale |
Évaluation :

Good people

jason g. | Expérience générale |
Évaluation :

Paid my bill, 1 week later moved out. Thought I would get some money back for canceling early, but nope. Should of just held onto it till the end of month! Not totally satified!

Robert B. | Premières impressions |
Évaluation :

Very helpful, answered all of my questions

Vannessa B. | Expérience générale |
Évaluation :

Great Job

Diana D. | Premières impressions |
Évaluation :

Dawn was great helping our family with superior customer service ..she went above and beyond!!! I highly recommend this location for anything from storage to renting equipment. Very clean 😊

gayle b. | Expérience générale |
Évaluation :

Everyone I dealt with was friendly and helpful and professional.

TETSUO H. | Premières impressions |
Évaluation :

thankyou!

Dawn M. | Premières impressions |
Évaluation :

The gental man was amazing.

Karyn S. | Premières impressions |
Évaluation :

Staff did great but there should have been more working

Lauren K H. | Premières impressions |
Évaluation :

Great.

Vince S. | Premières impressions |
Évaluation :

Very helpful thank you very much

Beverly W. | Expérience générale |
Évaluation :

Used your storage many times and all were very secure. I've never had a issue.

BRIAN O. | Expérience générale |
Évaluation :

Most staff was friendly. BUT a couple seemed to be "stressed" by being short staffed and expressed this to several patrons including me.

JUSTIN F. | Premières impressions |
Évaluation :

The staff at this location were fabulous. The whole experience was fast and easy. I have used uhaul many times in the past and will always be a customer without question because of the service!

Diane B. | Premières impressions |
Évaluation :

Excellent customer service. I rented a cargo van and a storage unit.

david b. | Premières impressions |
Évaluation :

I had the best experience with U-Haul at 67th Ave & Bell Rd. Kayla was awesome! Best sales person I’ve had in years.

Jason H. | Premières impressions |
Évaluation :

Moved into a rental unit with the managers assistance. She was very professional and helpful.

Wesley H. | Premières impressions |
Évaluation :

Overall everything was above average. The only thing I didn't like was the employee I had to deal with. Customer Service is NOT his priority. I wouldn't say he was rude, but very close to it.

FRASER H. | Premières impressions |
Évaluation :

Adam is very unsure of everything and he's so slow processing the rental request. He gave me a truck with incorrect mileage and gas which also slowed down the process even further.

RICK A. | Premières impressions |
Évaluation :

Great customer service!! I enjoyed the experience

Laura R. | Expérience générale |
Évaluation :

I had billing problems for the last 6 months .. I had to change my card on file due to fraud in my checking account. It took them 2 months to sort it out and then had to change my email address.

anna d. | Expérience générale |
Évaluation :

No problems at all

Gary H. | Expérience générale |
Évaluation :

Great experience with everything at this location

Rie T. | Expérience générale |
Évaluation :

The facility is very clean and well lighted. I feel safe there. Thanks.

Robert B. | Expérience générale |
Évaluation :

Great place to rent. Awesome hours. Easy access

Daniel P. | Premières impressions |
Évaluation :

Long waits to be serviced.

joseph s. | Premières impressions |
Évaluation :

Thank you guys very much for your help and services and rates and everything you have provided me and my family we very much appreciate your all that was provided

David B. | Premières impressions |
Évaluation :

Assistant manager Kayla helped me get a 5X5 storage. She listened to my needs, spoke to me in a very polite manner, and treated me as if I was a VIP. Kayla, Thank you so much! Your wonderful!

Desiree H. | Expérience générale |
Évaluation :

You guys are great! A+++

John L. | Expérience générale |
Évaluation :

James Todd was outstanding. When he pre-inspected my storage unit, and found it full of rocks, he immediately cleaned it, offering apologies for the delay. At end of rental, he was professional too.

kevin w. | Expérience générale |
Évaluation :

Everything went well during my time using the storage. People were friendly and helpful

Kelsey P. | Expérience générale |
Évaluation :

Great place

Mary JO T. | Expérience générale |
Évaluation :

all employees were extremely courteous and helpful. They made it an easy process. Thanks for all the help.

PAULETTE P. | Expérience générale |
Évaluation :

My husband and I were very pleased with the service and accommodations provided by the staff at the U-Haul Facility located at 67th and Bell.

Stephanie S. | Expérience générale |
Évaluation :

The manager when I checked assigned a unit to me that was in use. He moved me to another unit but neglected to change my unit in the computer and as a result my things were auctioned I lost everything

karina m. | Premières impressions |
Évaluation :

Long wait to be helped, cashier rang up incorrect unit and needed to recharge. Person who helped was very nice, helpful although wdn't have made a mistake if wasn't helping multiple people and trainin

michelle m. | Expérience générale |
Évaluation :

Was extremely pleased

doru b. | Expérience générale |
Évaluation :

great

Patrick L. | Expérience générale |
Évaluation :

Great experience. If we ever need storage again, this is where we will come.

TASHA W. | Expérience générale |
Évaluation :

I've never had a bad experience here at this location! The employees we're always helpful and courteous! The staff was not just courteous to me but equally to all the customers!

janet k. | Expérience générale |
Évaluation :

We had unlimited access to the facility which was great. Highly recommend

DAN J. | Réservation |
Évaluation :

The guys at check in are wonderful to work with. Really helped when I had no clue what I was doing or what to expect!

Patrick P. | Expérience générale |
Évaluation :

None

THOMAS W. | Expérience générale |
Évaluation :

Great facility great bunch of people

doru b. | Réservation |
Évaluation :

good customer service Patrick was great

Ken L. | Expérience générale |
Évaluation :

Excellent

Robert B. | Expérience générale |
Évaluation :

The cost was very high, location good, employees great

Emil M. | Expérience générale |
Évaluation :

Excellent customer service

kathleen m. | Expérience générale |
Évaluation :

Woman at the front desk EXCEPTIONALLY helpful. Great facility !

JOSHUA N. | Expérience générale |
Évaluation :

My last truck run old was the horrible experience but the facility itself was okay. I can't complain about the facility. My last truck rental from there was horrible , bad truck, good storage though .

Glendon B. | Réservation |
Évaluation :

Everyone I spoke to was very professional and treated me with respect. I was most impressed with the knowledge and ability to make suggestions that most benefited me. I will recommend U-Haul to all.

raquel s. | Expérience générale |
Évaluation :

Very good location. Nice ladies who maintain the storage areas.

Ken L. | Expérience générale |
Évaluation :

Great

VICKI A. | Expérience générale |
Évaluation :

We rented a storage unit for over 3 years at this facility. Management and employees were always very helpful and kind.

Julius J. | Expérience générale |
Évaluation :

Great facility

Angela C. | Expérience générale |
Évaluation :

Facility was nice but staff was not very friendly or helpful.

BEVERLY H. | Expérience générale |
Évaluation :

The entire staff was always friendly and helpful. We had U-Box containers loaded on site the day we moved-out of our unit. Maxim was exceptionally helpful with the process.

Martin Y. | Réservation |
Évaluation :

NA

Joyce C. | Expérience générale |
Évaluation :

My hats off the GM and his fantastic team! Each and every one of them has gone above and beyond for me. They are incredible !

Jean Ann U. | Réservation |
Évaluation :

I was most impressed with the customer service rep I worked with. Pleasant and very knowledgeable. Explained my options and and answered all of my questions.

ANN D. | Expérience générale |
Évaluation :

Staff was great! Very friendly, helpful & knowledged. A+ facility!

LEEANN P. | Expérience générale |
Évaluation :

I’ve gotten multiple truck rentals and storage units at this location and have not had one bad experience. Staff was always friendly and helpful and very kind.

carmalita c. | Expérience générale |
Évaluation :

Worst place ever. Don't bother to make a reservation because when you show up to sign and pay oh wait we don't have anymore.

LINDA S. | Expérience générale |
Évaluation :

Very happy with my service and rental. Appreciated the fact that the owner, Michael Nun, was there and accessible most of the time. His staff was great, too. Besides the storage units and spaces rente

Aditi B. | Expérience générale |
Évaluation :

My UBox was originally booked incorrectly by Uhaul over the phone, and the Bell address location helped me locate the box and retrieve my items. Very helpful.

Juli L. | Expérience générale |
Évaluation :

Dustin was real helpful and knowledgeable. The front desk staff were very professional, courteous and answered all my questions.

Steve S. | Expérience générale |
Évaluation :

Fantastic place and people. Made our move easy

mark h. | Expérience générale |
Évaluation :

Simply outstanding customer delight by all staff. Knowledgable, friendly, helpful, and lightening fast. Great experience!

angelina c. | Expérience générale |
Évaluation :

Every single staff member was incredibly helpful, friendly, customer-centered, and overall nice to work with. I’d love to find a reason to go to uhaul again, just to see the crew 🖤

Richard M. | Expérience générale |
Évaluation :

Michael, Kayla and all the staff were very helpful, rented 5 trucks and they made everything stress free,. thanks...

Non reviews have been submitted for this location.

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