Customer Reviews for U-Haul Moving & Storage at 67th & Bell

8 792 évaluations

6544 W Bell Rd   Glendale, AZ 85308

(623) 486-7359

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(623) 486-7359

6544 W Bell Rd
Glendale, AZ 85308

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules
Établissement se consacrant à la récupération adaptative.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Kemp Lanford 
Évaluation :
5

I was there before, this time close due to after hours

Juan Wayas 
Évaluation :
4

Looked as if container had been dropped. Container handled carelessly.

Susan Frost 
Évaluation :
5

Same as above, very easy, thank you

Ralph Greaig 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary Rupe 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENNIS HAAG 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MYRON JACKSON 
Évaluation :
5

First I would highly recommend them and if we ever need a moving company we would use them. Drop-off and pick-up were great, staff did an excellent job on placement and communication during the move. We were there for the placement of the pods on drop off and delivery, but when they picked up, we did not have to be there. We packed our own stuff in 2 full shipping pods and did not use their moving services.

Anthony Rock 
Évaluation :
5

Thanks ez move

Theodore Fowler 
Évaluation :
5

Pro Hitch experts are well trained.

Raven Rowley 
Évaluation :
5

Great job. Love it and can't wait to use the new hitch. Thanks Dante!

Lance Frederiksen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHANNON PERRY 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Irma Pierson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan Adams  |  Expérience générale 
Évaluation :
5

Everyone was very helpful and nice.

Mike Tracy 
Évaluation :
5

Nothing ! We had a great experience and it was so EASY ! Staff was wonderful 

Amy Liebert 
Évaluation :
4

Customer waiting area/seating needed.

Patrick Dyl 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph Caccese  |  Online Move In 
Évaluation :
5

Store manager Dante I think was his name was so pleasant and knowledgable. I was quickly on my way after checking in. I'll definitely be back!

William Maier 
Évaluation :
4

Work on there computer system

Emmitt Lovelady 
Évaluation :
5

Great customer service. Thank you!

Ann Hernandez  |  Expérience générale 
Évaluation :
5

My only negative was that I drove the uhaul 14 miles total and they charged me $25 for 5 gallons of gas. There is no way the gas mileage was that bad. Also we told them we didn't want a dolly. There was one already loaded in the uhaul. We left it and they charged us for it.

Jamie Munster 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN RANGER 
Évaluation :
5

I'm hoping that I get reimbursed for the days I didn't need the trailer, I paid for three, and returned it in two... Overall the experience was great!

Bruce Buhman 
Évaluation :
5

The team at this location was fantastic. The GM Dante is great, an absolute joy to work with him and his team. Best experience I have had and they made it all incredibly easy.

Colin Doherty 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Breshears 
Évaluation :
5

3 people talked to me before the actual person that checks things in came around. Nobody else could check-in. The lady kept stocking shelves before helping me.

George Boyce 
Évaluation :
4

So I will say that overall this location is actually very very good. I've been with U-Haul for a long time and I have to say overall I'm not a happy camper with U-Haul this time utilize their help with movers and after booking 10 hours with the first set of two people I got exactly one truckload done with a distance of about 5 miles left me hanging halfway in the middle of one job I spent the weekend paying for a truck waiting on another set of movers, I have to say these movers although they did get the job done. They did a bunch of stuff very well. Some improvement. My only complaint on this journey was not the actual location but U-Haul policy actually charge me to utilize a U-Haul at $70 a day to sit in my driveway , because the people that they outsource their moving moving service, we're not very very professional

bryan k koerlin 
Évaluation :
5

Everything went great! I also used your service for movers which was a lifesaver! Great service, the movers I got were awesome! Merci

Moses Heraldez 
Évaluation :
5

Dante S. went above and beyond customer service. The trailer we rented became detached when we were only literally 2min away from the Uhaul at 6544 W Bell Rd Glendale AZ, 85308. We were waiting for roadside assistance that was 30min away. Suprisingly, Mr. Dante S. came out to help us out which was a great save. Mr. Dante S. if you are able to read this, we are grateful for your kind and awesome heart - words alone cannot express our deepest gratitude in helping us out in a tight situation.

Alex Resonable 
Évaluation :
5

Dante went above and beyond with customer service

Shane Tryon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathan Gutierrez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glenn Siegman 
Évaluation :
5

Reps very friendly and informative, smooth experience no issues. Karen was very helpful and friendly, made me feel at ease.

Norma Carranza 
Évaluation :
3

Too long of a wait.

Jeff STEMPSKI 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chuck Burks  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brien Birge  |  Expérience générale 
Évaluation :
5

Dillon and Karen provide excellent customer service. We have rented with Uhaul before and we keep coming back to this location because Dillon and Karen go the extra mile to make sure customers have a positive experience at Uhaul. Thank you Dillon and Karen for always making our experiences with Uhaul fast, easy, and efficient.

Holly FALLUCCA 
Évaluation :
5

Hired moving help in Glendale and one of my boxes was crushed from poor loading

Hank Church 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ryan hightower 
Évaluation :
5

looking good

Neal Gier 
Évaluation :
4

Le client n'a pas laissé de commentaire.

scott bidnick 
Évaluation :
5

Nothing. Already provides outstanding customer service.

VICTOR HAWKINS 
Évaluation :
5

The staff there are absolutely nice and friendly.. It seems they have a well oiled machine.

Daniel Troncone  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen Daigle 
Évaluation :
5

I do not have any comments, the guys in the shop were very friendly and my wait was minimal, the truck I picked up was brand new. So all in all I am a happy Uhaul customer.

Brian Hulbert 
Évaluation :
5

Great service. Crew very professional, friendly, and efficient. Highly recommend. Thank everyone from the great communication, picking up and delivery of Uboxes. Couldn't get any better than this.

Robert Bates 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aleta Ryon  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda Lortie 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dominick Johnson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie Underhill 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AARON KIMBROUGH 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Miles 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Frank Nutter 
Évaluation :
4

There was only one person at the desk answering phones and helping two lines worth of people waiting. This resulted in our pickup being 30 minutes later than we booked, which shortened our rental time by 1/2 hour. Adjustments to return time should be made for this kind of wait.

WENDY TRAKES 
Évaluation :
5

Everything went well with the rental of a 6'x12' open trailer. I was very pleasantly surprised to find it was not a requirement to wash it of after a trip to the dump on a very hectic, stressful day.

Don crippen 
Évaluation :
5

Staff was great and the vehicle was clean however it did not ride gentle in the slightest and it felt like the engine could give out at any moment.

Ry'n Nabeeh 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROBERT BERRY 
Évaluation :
5

Excellent from start to finish

Patrick Odonnell 
Évaluation :
4

Inform the customer to return the vehicle under the awning as that is where returns are done and not inside when picking up the vehicle. Dante did not inform me of this process which caused a delay when I returned the truck. He was also not very friendly when I was picking up the truck.

Charlene Tower 
Évaluation :
5

Le client n'a pas laissé de commentaire.

susan peters 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony Henson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL FOISY 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Strong  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dexter jn philip 
Évaluation :
2

Customer Service needs to improve. When I picked up my truck lady behind the counter was on the phone and then when she ended the call, she complained excessively about being off the clock and having to continue working. I was made to feel like I was a major inconvenience to her and she was annoyed by my presence because she was off the clock. Her negative attitude and complaining was not appropriate. Then, my conversation with John after I returned my truck was not the most helpful. My garage door opener was left on the.Passenger side visor. I called immediately when I got home and realized I couldn't get into my house. I knew that was exactly where I left it, because I saw it there just as we were leaving to return the truck. I wanted to retrieve it before we left my house and the door was locked. My son told me he would just give it to me when we got there but he forgot. The conversation with John turned into an unnecessary argument as he was insisting that it was not there, but he didn't even look because he had already sent the truck out. My problem isn't that the item was missed on your inspection. My problem was he was adamant that it wasn't there when I knew it was, and he seemed unwilling to accept that they missed it on the inspection as he stated, "I don't know what to tell you" and "It isn't there". I did thankfully get my opener back.

Margaret King 
Évaluation :
5

The truck that was assigned to me was blocked from exiting by another truck, so I was assigned another truck. The reassignment was completed quickly, but still caused a slight delay.

Frederick Pfeifer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROY JOHNS 
Évaluation :
5

I really had exceptional service.

Raymond Medina 
Évaluation :
5

No issues!

Thomas Boyd 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Boris Vladavsky 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Henry 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stella Furora 
Évaluation :
5

Great staff always helpful. Thank you.

Darlene Phoenix  |  Expérience générale 
Évaluation :
5

Nothing I can think of

Amanda Cullen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martin lode 
Évaluation :
5

REMOVE THE DOLLY AND BLANKETS. If I needed a dolly I would have rented a dolly. I did rent blankets. The extra ones that I didn't need that came in the box were in the way and wasted valuable space that I could have used for items I was moving, and I was constantly worried that I might accidentally bump into them and break the seal and get charged for them. Those are terrible for the customer. Please ask up front if they are wanted in the truck or not. I would have much preferred them not being in there. Everything else was good.

CHARLES MANN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruben Miranda  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan Adams  |  Expérience générale 
Évaluation :
5

Glad to see UHaul hires women to handle box delivery and pick ups.

paula polhill 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDWIN Perez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darlene Saucedo 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vinay Sagar 
Évaluation :
1

The first uhal I went to pick up at 630pm the battery was dead, and the guy behind the counter didn't understand what I was telling him. The after I was returning the uhal they started asking questions about green tags on moving blankets and a dolly, there where no green tags on the dolly or moving blanket. I assume I'll get charged for that anyway

KENNETH RICHMOND 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Cummings 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel Hudson 
Évaluation :
5

Great service and glad that they had a truck at a great price

Asa Kendrick 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carl Phillips 
Évaluation :
5

Dante is the MAN!!! went way beyond the call of duty to make it "right" for me after a string of recent bad experiences about my move to Arizona - he restored my faith in U-Haul - so thankful for him - he deserves a raise, bonus or any type of recognition you would give to the "best of the best" at U-Haul!!! Sincerely, Steve Mohr slgm70@gmail.com

steve mohr  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Javier Solis 
Évaluation :
3

We've rented from this location three times this last time was the worst check-in experience ever. The associate AJ was rude, very unprofessional, started helping people behind me in line And even gave me keys to the wrong truck. Fortunately, the manager came outside and found me and corrected the issue, with no hassle. He at least turned this experience around

Samantha Ibrahim 
Évaluation :
5

All employees are very nice and they go out of their way to make you feel comfortable.

Janet Dightmon  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey McBride 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald Larrieu  |  Online Move In 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David Sandoval 
Évaluation :
5

No improvement needed - I always rent from this location.

Linda Pietruszewicz 
Évaluation :
5

No improvements needed - I always rent from this facility.

Linda Pietruszewicz 
Évaluation :
5

Great experience

Adam Cook  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Virgina Defranco 
Évaluation :
5

Excellent customer service.

Raymond Rau 
Évaluation :
4

The guy who rang me up at the counter was awesome. But the truck had trash in it from the previous mover and the check engine light was on. I cleaned it out and returned the truck clean with just under a half a tank of gas and still got charged $30? I also pre paid for moving blankets that I never received but was charged for. Terrible experience business wise

Frank Delorio 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alfonso Cautiverio  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan Adams  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dale Schrichten 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Izzy Pap 
Évaluation :
5

All went very easy and the people that helped me were very happy to see us come in.

JOSEPH MEEKER 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Kevin Robidoux 
Évaluation :
4

There was mouse droppings in my unit. I hope there is not a problem with mice. I do not want my stuff chewed up.

Angela De Stefano  |  Premières impressions 
Évaluation :
5

Dante, the general manager was so patient and accommodating! The staff members, Dylan and Karen were very polite and helpful as well. I will use this U-haul facility again! Remember talk to Dante! He will treat you right!

Leslie Heardy  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald Simonsen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN JOHNSON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alian Hubbard 
Évaluation :
5

Very helpful an acomidating an nice

Kimberly Elzey  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LANCE SCHULTHEIS  |  Expérience générale 
Évaluation :
5

Dente - Excellent!

ROBERT MCCUTCHEN JR 
Évaluation :
5

Don and John were nice understanding to you on going issues had in and out when I picked it up and at my drop off thank you

PARIS LIDDELL 
Évaluation :
5

Prices are a bit high. Coupons would be nice. Discounts for Hospital workers/Military would be appreciated.

Laura Spitaleri 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob Ruiz 
Évaluation :
5

Everybody was awesome!

James Lodge 
Évaluation :
5

Le client n'a pas laissé de commentaire.

paul Tomlin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT MCCUTCHEN JR 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brianne Bruno  |  Expérience générale 
Évaluation :
5

Dante is the man!

Russell Bullock  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Az Freidoon  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michelle Madrigal  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth Ford  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JERRY VARGAS  |  Expérience générale 
Évaluation :
5

I thought the desk employees were very helpful, kind and professional—a very welcoming atmosphere

Cathleen Nelson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan Pollesche  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

michelle Madrigal  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL PODGERS  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristen Celeski  |  Expérience générale 
Évaluation :
5

Very satisfied place say the least.

Joshua Driggs  |  Expérience générale 
Évaluation :
5

All staff and online communication services are well accommodating and provide effective and efficient solutions for all customers!

Deanna Sapata  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lynne Shordon  |  Expérience générale 
Évaluation :
4

price was a bit o high for such a small space

dennis smith  |  Expérience générale 
Évaluation :
5

Dante was awesome. Thanks for all help

SERHAT KONDAKCI  |  Expérience générale 
Évaluation :
1

Shady management practices and lack of communication with contract holders/signers. Absolutely do not recommend!

Lora Harvey  |  Expérience générale 
Évaluation :
5

Great staff. Dante and Karen are amazing

rosina lamaestra  |  Expérience générale 
Évaluation :
5

The GM and Megan were awesome ...... there was this creep in the storage facility while I was with my girls and they handle it great !!!!

Angela negron  |  Expérience générale 
Évaluation :
1

This experience was amazing! Karen was very helpful and friendly and got me exactly what I was looking for!

Samantha Pollack  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

julian Hutchens  |  Expérience générale 
Évaluation :
5

Dante Shumante was super helpful in the process of renting my storage unit.

Ann Gnann  |  Premières impressions 
Évaluation :
5

I will rent again

David Chappell  |  Expérience générale 
Évaluation :
5

Mr. Shumante was very helpful and professional in making my move to a smaller storage unit in the same U-Haul facility easy. The facility is always clean and organized, well lit, with easy access. I feel safe going there even at night.

Ann Gnann  |  Expérience générale 
Évaluation :
5

I loved it very safe and secure, and clean!

Joshua Bulitta  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Russell King  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Delaney Bridenbaugh  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Paul Hayes  |  Premières impressions 
Évaluation :
2

The reason we wouldn't recommend anyone to U-Haul Is the fact we made a payment on our unit 2 days before we closed it out. We didn't except to get everything out in 1 trip but we did. We thought it would be prorated for the rest of the month but were told no you didn't do that and the fact that you have some staff that aren't very friendly or helpful

John Jackson  |  Expérience générale 
Évaluation :
4

Great Facility, Great Staff, Very Clean, and the Price Is Right, that's forsure, Just wish they offered a few larger units then what they're largest unit is, then I wouldn't have to rent 4 units a month…. I guess that's my problem though, not theres, huh? O well, I strongly Recommend!!!!

Eric Scaranda  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

TaKisha Hill  |  Expérience générale 
Évaluation :
5

Thank you guys! Keep up the great work.

Mathew McCourt  |  Expérience générale 
Évaluation :
1

My locks were cut off and my boxes were all opened and gone through. My locks were replaced and I was told you needed to inventory my units for auction. My units were not in danger of being auctioned. Even my stuff in plastic bags were ripped open.

TAMERIA PELFREY  |  Expérience générale 
Évaluation :
5

Dante and Dylan were of great help.

Roger Kaye  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hilda Holtz  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIELLE KEMPER  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

adan garcia   |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sarahsarah Winslow  |  Expérience générale 
Évaluation :
5

Very good service

Susan Warner  |  Premières impressions 
Évaluation :
4

My only issue is the second floor has no ramp or elevator access to move goods makes if very difficult and led to our decision to move to another location that offers better access

Michael Gamage  |  Expérience générale 
Évaluation :
5

I'm so grateful for AJ and Megan they went above and beyond to help me.

Miranda Hay  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JASON WUNDER  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff Wood  |  Premières impressions 
Évaluation :
5

Friendly and helpful staff

Alexander Gichungu  |  Premières impressions 
Évaluation :
1

They double booked me, and charged me twice.

Carlos Alvarez  |  Online Move In 
Évaluation :
3

Really feels like you increased the monthly rent 4 times in one year.

Reese Phillipson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jakob sanders  |  Expérience générale 
Évaluation :
5

Will recommen someone else

David Chappell  |  Premières impressions 
Évaluation :
5

Excellent service!

sarah LYkins  |  Expérience générale 
Évaluation :
5

Dawn was extremely helpful! Very friendly and knowledgeable.

CHRISTOPHER NICHELSON  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kelly Armstrong  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian ONeill  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RYAN MEIER  |  Premières impressions 
Évaluation :
5

Thank you guys so much you put me at ease knowing my property will be safe and sound

Maria Navarro  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rodney james  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mackinley Brett  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brianne Bruno  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RHONDA GALLEGOS  |  Expérience générale 
Évaluation :
5

My son Randal rented a storage unit and the guy at the counter was very kind and friendly and helpful. Thank you. My son will be in to pay for his unit on July 28 which will be due.

thomas pappas  |  Expérience générale 
Évaluation :
5

Staff was helpful and friendly.

Samuel Benavides  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian ONeill  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bradley Ekas  |  Expérience générale 
Évaluation :
3

The price is too high for the size of the storage unit and the manger is not very friendly

Jessica Murrell  |  Expérience générale 
Évaluation :
5

Great place and staff.

Jeffrey Daniels  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mindy balliet  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie Williams  |  Expérience générale 
Évaluation :
5

I originally reserved two smaller units, but when I arrived I found that the units were too small to store my items. There were no larger units available. The young man who was assisting me immediately made one phone call and located a larger unit right down the street from that location. The young man at the new location assisted me immediately and we were in and out within MINUTES. The facilities at both locations were very clean and the storage area looked very secure. Love the card key access. Thanks for making an extremely hard move EASY. Thanks, thanks, thanks.

yolander Garner  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danielle Jefferson  |  Expérience générale 
Évaluation :
5

Karen was extremely helpful and accommodating. There was also a lady/employee that was working in the storage area. That was also very helpful.

Ronald Harris  |  Premières impressions 
Évaluation :
5

Keep up the great work 👍

Pamela Kemp  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Miranda Demery  |  Online Move In 
Évaluation :
3

Did not like that rates were raised, it was already expensive to begin with.

Mary Miller  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clayton Alexander  |  Expérience générale 
Évaluation :
5

Thanks

Theodore Fowler  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

amber wells  |  Expérience générale 
Évaluation :
4

Overall my experience with Uhaul Storage has been great. The facility was very handy and the conditions and availability were great and the staff friendly and helpful.The only blemish is the cost increases. Blame inflation or whatever, but having your monthly charge increase more than once a year seems a little greedy. Comparatively I was able to rent a larger storage unit for less a year and a half later a head of the next increase. I get that I'm a captive audience...but not that captive, obviously.

Allan Eggers  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bridget Hernandez  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Travis Lee  |  Online Move In 
Évaluation :
1

Le client n'a pas laissé de commentaire.

AMANDA BAME  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

alina Prunen  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NATALIE PINON-GARCIA  |  Expérience générale 
Évaluation :
5

I would add that the only issue I had with the facility was that there was not what 1 would term a handicap access in front of the sliding doors which were close to my unit. I had to get the cart up over the curb, up-and-down. It was very difficult and many things fell off the cart that would not have fallen off had a sloped area been accessable.

Jill Grogan  |  Expérience générale 
Évaluation :
4

Staff is very helpful, great place for storage.

LaNea Evans  |  Expérience générale 
Évaluation :
1

Overpaid me by one month. Disappointment at its finest.

Alfredo Tadaya  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TERI ROGO  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samuel Roman  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason Pollock  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ozzie Rimkus  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Kariah Jones  |  Expérience générale 
Évaluation :
5

Staff and building were exceptional. Thank You!!!

mercedes silverberg  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERI ROGO  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

teressa Meyers  |  Expérience générale 
Évaluation :
5

Everything except for the layout was great! It was very frustrating being upstairs without any cart or lift for heavy items. The rent just got to be too expensive to merit such an inconvenient spot. The staff was always absolutely wonderful, helpful and kind.

STEPHANIE HUNT  |  Expérience générale 
Évaluation :
5

Excellent is based on two superior employees that helped us. First Dillon and then Dawn.

Dennis Cooper  |  Premières impressions 
Évaluation :
5

Customer service rep who took care of me was efficient, friendly and knowledgeable. I was very pleased with the fast service.

Matt Clusker  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jill Grogan  |  Premières impressions 
Évaluation :
5

Excellent service and convenient location. Property is well lit, clean and well maintained.

Joel Stevens  |  Expérience générale 
Évaluation :
4

Was a pleasure doing business with you, nice facilities, great people, good location

mike mcbride  |  Expérience générale 
Évaluation :
2

I called to explain my issues and never relieved a call back. You loss my reservations and I had my confirmation number.

Kimberly Herrick  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

dan furtado  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

robin mcdonald  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David MCanally  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Trisha Hammonds  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debra Swiers  |  Expérience générale 
Évaluation :
5

Always a pleasure working with the staff at this location.

DAWN RAEL  |  Premières impressions 
Évaluation :
3

Other then our storage room being broken into from the top of it (not closed in on top) and some stuff stolen. It was good.

Anna Fleming  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LINDA ZIELINSKI  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTINE GREEN-MCCLURE  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melissa Gast  |  Expérience générale 
Évaluation :
5

Friendly staff. They quickly let me upgrade to a larger unit and were helpful describing how everything works.

Robert Hess  |  Expérience générale 
Évaluation :
5

El personal fue muy atento y resolviò un problema q otro establecimiento de uhaul habia hecho mal. Definitivo muy buen trabajo a el supervisor.

Iris Ostolaza  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

randy wefel  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

doru baragau  |  Premières impressions 
Évaluation :
2

Manager rude

Tobias Ivey  |  Expérience générale 
Évaluation :
5

Dylan is amazing!!! He works with you and very helpful

Dennis Bolduc  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT ROHRMANN  |  Expérience générale 
Évaluation :
4

My disappointment came with reserving a space. I reserved a spot and asked if a card was needed to hold it. I was told no. I also asked how long it would be held and was told maybe 30 days or until they had someone else that wanted to rent it. When I went less than two weeks later there was no record of my reservation. Luckily there was a spot available. Facility is nice but don't waste your time reserving a unit

Beverly Thomas  |  Premières impressions 
Évaluation :
5

Best storage and uhaul place.

DANYEL MEHLHORN  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JULIE PIMENTAL  |  Expérience générale 
Évaluation :
4

Just in moving out they did prorated bill on my request but they said No at first. They need to follow thru with messages on the account. I was there two years. No complaints. Except for keeping it open for moving out in the hours of the day, so u can organize ur stuff before truck comes in.

Karin Perry  |  Expérience générale 
Évaluation :
1

Building had roof leak and damaged several items . Was told by maintenance worker they had roof leak a few weeks prior. As the unit holder under the water leak we were not informed of the leak so we could come down and inspect for damage. So weeks later we show up to get items out and find the water damage. Went to office spoke to the manager and was told if we did not have the insurance from u haul there was nothing they could do . So we have damaged items some that are not able to be replaced and we are just out because we did not buy your insurance. Upset that you had a building issue and never informed us the tenants as to the water issue as we may have been able to save of the items and or move them out of the water path. I feel that not having your insurance is a cop out on your part as to not having to be responsible to your tenants for issues with your building. Thanks for your time.

craig lopez  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dave nicastro  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kim Youngquist  |  Expérience générale 
Évaluation :
1

I rented a truck on their website; second weekend in a row; was supposed to pick it up at 6 but the website was having issues and wouldn't let me pick up my truck so I had to wait an additional 3 hrs before I could start moving my stuff. I had to rent 3 different storage units because there wasn't anything big enough for a4 bedroom house. I never received my free first months rent for any of my units. The security guard told me that he needed to shut down for 10 minutes to set the alarm at 4:50 pm. Then at 5:20 we still couldn't get in to the building and had to return the truck by 6 pm. We even had issues with returning the truck. The website is completely screwed up. The employees are rude. I will never rent from this uhaul ever again.

Brianna Nickelson  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brent Finkelstein  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juan Calle  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dave nicastro  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jesse Worden  |  Premières impressions 
Évaluation :
3

Lost the key to my lock-called & was informed that someone could saw it off-WRONG!! You had to call a locksmith! I waited in line an hour to find

CHRISTINE SHOOK  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JASON SANCHEZ  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darlene Franklin  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shelby Thomas  |  Expérience générale 
Évaluation :
5

Everyone is always pleasant and friendly

Amy Bills  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kim Youngquist  |  Premières impressions 
Évaluation :
3

Another uhual down the street messed up and could not honor my reservation. This location was able to. The app can use a little work.

Amethyst Ford  |  Premières impressions 
Évaluation :
2

Began check in process with associate & no other customers in store. 2 associates were at counter at this time. Individual checking us in encountered problem with online check-in (computer showed unit needing cleaning, yet associate knew unit was reserved for us to rent on 8/29). She didn't know to call associate responsible for unit cleaning & see if that person forgot to update info on the computer. John was asked to help, but by this time facility became busy. Check-in process took over 30 minutes to complete. We were concerned as we had rented a trailer from another Uhaul facility for 4 hours & this incident ate up over 30 minutes of that rental time. Also when we finally arrived to driveup rental unit, it had not been cleaned, as the cleaning individual said she would complete. Very frustrated. This snafu lead to our trailer rental exceeding 4 hours. We explained the situation to the trailer rental site & they thankfully only charged us for a 4 hour rental fee. Original plan was to rent a trailer & storage unit from the same facility. Uhaul trailer rental site near our home had the size trailer we preferred to rent but didn't have the size/type of storage unit we preferred, thus leading us to rent storage area at this faciilty. Very disappointed/frustrated with check-in process. Would be nice to have a streamlined online check-in thus reducing the time at the facility counter (we experienced this type of check-in with other Uhaul trailer rental facility)

Susan Rasmussen  |  Premières impressions 
Évaluation :
4

When I forgot to secure my locker, an attendant called to advise me, and help in any wsy! That kevel of service was exceptional! Thank you!!

Ester Robinson  |  Expérience générale 
Évaluation :
5

Staff was friendly and helpful

George Gianos  |  Premières impressions 
Évaluation :
5

Great employees!!!

mercedes silverberg  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Natasha Gomez  |  Expérience générale 
Évaluation :
5

It was the Best Storage I have Ever used. The people who worked there were the most helpful of any I have ever known.

BarbaraMartisse Dexter  |  Expérience générale 
Évaluation :
5

Due to a relocation change I needed to move my items out of the Uboxes and into larger storage lockers. John provided me with the information needed in order not to have multiple smaller lockers. John also brought my boxes down from the warehouse to be unloaded. John and staff were very helpful, professional, knowledgeable and easy to talk to too. Thanks for your help, I appreciate it. Carolyn T

Carolyn Terry  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KRYSTAL MIRES  |  Expérience générale 
Évaluation :
5

Good place to rent from. Professional and clean.

Samuel Mihalich  |  Expérience générale 
Évaluation :
3

The employee didn't explain how the key card works. I had no clue about swiping it to check in or out, or how to access after hours.

Madison DUNCAN  |  Premières impressions 
Évaluation :
5

Loved the payment reminders! Thoughtful and courteous. Staff was friendly & helpful, excellent service.

Joyce Betita  |  Expérience générale 
Évaluation :
4

6544 W Bell Rd, Glendale rental and storage location has been one of the most organized and well stocked U-Haul's, but they run out too! So many people want room temperature storage. Bell road/ front storage building entrance locks up 15 minutes prior to the office closing (be aware of the office hours), and doors cannot be reopened unless an alarm goes off. Best to use the back entrance with longer hours for access. Access is not 24 hours. My rental unit on second floor was far from any entrances and made the move in and out twice as long, lots of walking. Instruction board at back entrance mentions an elevator I thought, but none. Moving real household goods up the steps without any ramps, really sucks. Renter beware. Phoenix storage may be hard to find, so do not expect the "free month" of storage after renting a truck from U-Haul. Emails from manager: do not expect an email reply, just call or go into the office if any issues. Pay monthly rent on time, we saw a lot of lock-outs due to late or non-payment.

LISA VON HEUVEL  |  Expérience générale 
Évaluation :
4

Everything was good and convenient.

Robert Winke  |  Expérience générale 
Évaluation :
1

The auto pay system would not work and would get charged a late fee. When I seeked customer service help the service was poor and was not given my fee back.

Jordan Armbrust  |  Expérience générale 
Évaluation :
5

The guy that helped name was Bobby very nice and helpful

David Black  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Devin Burr  |  Expérience générale 
Évaluation :
4

Half the price would of been better probably would of keep my storages a lot longer

Patricia Turner  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Helen Hayes  |  Expérience générale 
Évaluation :
1

I made a reservation on Wednesday and Saturday morning my storage unit was not available and I had to find a storage unit with a different company last minute cause I already had the truck loaded.

Frank Castro  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott Sims  |  Expérience générale 
Évaluation :
5

I was very impressed with how well managed the facility was and it’s very clean and nice!! Definitely happy with my selection in location (67th Bell).

Sade Washington  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tammy Brumfield  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Jessica Flores  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas Wheeler  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CURTIS SANCHEZ  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Eric Bowlus  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Dingeman  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT ROHRMANN  |  Premières impressions 
Évaluation :
5

Connie was extremely helpful during both our storage process as well as expanding a U-Box reservation we had. Highly recommend this location.

Elaina o-grady  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leonard Tall  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GABRIEL HAMILTON  |  Expérience générale 
Évaluation :
4

Only thing that kept it from five stars is the low ceiling and no internal light in the storage.

Mark Brown  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TeqwaZha Terry  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

lashanna igartua  |  Expérience générale 
Évaluation :
5

John the manager provided great service.

Djuana White  |  Expérience générale 
Évaluation :
5

Very happy with the very needed service but the prices are steep for a person on a limited income. Also need more accessible handicap units.

maggie noriega  |  Premières impressions 
Évaluation :
4

Very thankful for the storage unit opportunity and safe, clean building with an area in back to "share," that is kept between 65-85 degrees. LARGE storage facility with 2 buildings. An available unit was in the middle of front building on second level, no ramp or elevator - only stairs, front loading entrance (to other side) with no ramp from parking lot to curb, and I have a sprained ankle. Those working in the office were very nice and helpful!! Moving help took longer because of the building challenges. FYI building in front closes and locks for both entrance and exit prior to advertised closing time on Sunday at 5pm (Be done by 430pm and no later than 445pm). Last load had to be pushed around building to back door loading dock, other tenets explained how to enter my code in 2 different places, pushed load through back building to front building, and then unloaded. Parked in back, truck return on side, office in front, and after 2 long days, the extra walking around the building twice was unfortunate. 1st month storage fee waived if U-Haul truck rental, but I forgot to mention it, even though both reservations were made at same time. Message left and pending.

LISA VON HEUVEL  |  Premières impressions 
Évaluation :
4

I needed a bottom level as I am elderly with disabilities, but none were available. Your staff worked with me and in two months they were able to get an outside unit. They were very kind and eager to accomodate me. Merci.

magdalena noriega  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cheryl Booth  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Elizabeth Bushong  |  Premières impressions 
Évaluation :
5

The staff is knowledgeable and friendly. Dylan was helpful as well as the General manager. Clean well supplied store for those last minute needs. Bring them a Gatorade in Sunday when getting your propane filled....it's a hot job.

Keith Osmundson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stevie Hendrix  |  Expérience générale 
Évaluation :
5

Quick Service..Easy Access..and Best Price..clean and Right Size

BarbaraMartisse Dexter  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donal Black  |  Expérience générale 
Évaluation :
5

Great staff!

Samuel Mihalich  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

joseph wilson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

heather kennedy  |  Online Move In 
Évaluation :
5

Staff was very helpful, and friendly. ❤😊

LAURA MANN  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Huff  |  Expérience générale 
Évaluation :
5

The rep helping me was perfect

Kristen Howe  |  Premières impressions 
Évaluation :
2

We set up the rental online with an offer for a free month storage with truck rental. We got there early on a Saturday and had to wait about an hour in a line. The waiting was fine until we got to the counter and the offer was not honored by the company. The person that helped appeared fed up with the issue and immediately called the office manager. According to the manager, corporate only honors the offer on a "business need basis and that location was not honoring the deal." They couldn't call or speak about other locations so the options were to go wait else where for another hour or stick with them. Well, we stayed AND there were no locks either. We opted not to wait in line somewhere else while our stuff was in the car so we had no other choice but to go hunting for the lock to get everything stored. Made it for a long and frustrating day.

Elena Rivera  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mari griffith  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Crystal Ramirez  |  Premières impressions 
Évaluation :
5

The office rep that assisted me was awesome great customer service definitely would recommend

jamie foss  |  Premières impressions 
Évaluation :
3

Guy helping me was very very rude. Reservation was for 10am and we were supposed to have truck for 6 hours. Took a whole hour to get the truck and storage unit, and we still had to return it at 4pm. We made it with just a bit of time to spare but probably would have been just a bit less rushed trying to get things done.

David Taylor  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edgar Adrian Cruz  |  Premières impressions 
Évaluation :
3

My previously verified reservation was mysteriously LOST. That does not inspire confidence. Fortunately for me, a space was still available.

Jeffrey Hunt  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cigie Korcowicz  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Devin Burr  |  Premières impressions 
Évaluation :
5

A great experience for me. Management was extremely helpful and knowledgeable.

ann grindeland  |  Expérience générale 
Évaluation :
5

People or very helpful

carol Allen ' Davis  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Niesha Walker  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VAN HILL  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward Beasley  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yvette Archuleta  |  Expérience générale 
Évaluation :
5

They have been awesome! Very considerate, as well as helpful. And john the manager i believe has been very helpful every time ive rented there nice guy.

tracy pelletier  |  Premières impressions 
Évaluation :
5

A comfortable and peace of mind to know my belongings were safe and accessible.

Alan Granby  |  Expérience générale 
Évaluation :
5

We appreciate your service ovwr the last 4 years.

Cindy Jones  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawn Hawkins  |  Expérience générale 
Évaluation :
5

Your manager John Ludwick was gracious and very helpful at a challenging time for me. His professionalism was gratefully appreciated. Respectfully, Marilyn E

MARILYN E  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cosme Navazo  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George Yu  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONNIE DOBBS  |  Expérience générale 
Évaluation :
5

Good service dylan was very dgood

javier vega  |  Expérience générale 
Évaluation :
3

decent unit, rude lady gave me the farthest unit up stairs and was never convenient and hated moving in and out.

eric moran  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debi Faiad  |  Expérience générale 
Évaluation :
5

Great place to store

JAMES MARSH  |  Expérience générale 
Évaluation :
5

I appreciate U-Haul for all their help in storing my things these last few years. After getting divorced, the owner of this store was so nice and accommodating. Thanks so much!

Lacey Beierle  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Djuana White  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean Auten  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTIAN MARTINEZ  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Blake Chandler  |  Online Move In 
Évaluation :
5

Merci

hilda oraha  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John McCoy  |  Expérience générale 
Évaluation :
1

I'm older and needed a ground floor unit, climate controlled! The guy helping me found me one but the manager wouldn't approve it. He would only offer me a not climate controlled unit, which was not an option. I had to cancel the whole move in! Found a unit that met my needs for less money with another vendor! Really disappointed in uhaul since we prefer them and planned to rent 2 trucks one local and one out of state move!

Carolyn Vasko  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven Vote  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eve Skeens  |  Premières impressions 
Évaluation :
5

Eric was great and extremely helpful! I worked with a manager in the beginning as well (ginger white guy) who was super helpful as well. They were very accommodating and really just trying to help you get what you need without trying to scam you or get your money. These people care and that's the difference!

Mercedes Haney  |  Expérience générale 
Évaluation :
1

All are good with the exception of steps going to the storage itself. A ramp would've help alot in this situation. 1hr load took 3hrs for 1person. Room was far away from the stairs so it had to be transfer to another cart which is a challenge on its own, because cart had to be lifted up the stairs.

Richard Bowley  |  Online Move In 
Évaluation :
5

had to store all my personal and household possessions for over a year at this facility... no complaints (except that I kept bumping my head on the fire sprinkler valves because I am over 6 ft tall).... a small price to pay for p[rotection... ;)

lawrence coffey  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cigie Korcowicz  |  Premières impressions 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Jenika Kinney  |  Expérience générale 
Évaluation :
3

Everything was perfect but the guy that's in the store is very rude and not helpful. I asked him for help he replied in a rude way and was very very rude in general. If I didn't pay almost $200 I would of gone somewhere else because I'll rather avoid rude customer service. He wasn't just rude to me but another customer walked out saying how he had no customer service skills.

Stephanie Loureiro  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Vanessa Carthell  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jeanette Kelley  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN SPECKMANN  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan Cook  |  Expérience générale 
Évaluation :
5

The guy at the counter when I checked out was extremely rude

andrew washington  |  Expérience générale 
Évaluation :
3

I reserved my unit online but was asking me to upload my home owners insurance since I was doing this from my phone I decided to walk in.. the guy who help me wanted rude but kept telling me I was second on the reservation list. I told how is that possible I have it for today. We kept going back and forth I was getting upset I was asking for a manager when then he realized that he was incorrect and proceeded with the reservation.. he then said I would need to pay for a lock I advised him that it said on internet shows that it was free.. he then said because I walked in had to pay for it.. I was already tired from arguing with hime so I just paid.. again guy who helped me wasnt rude but didnt seem he knew what he was doing.. thank you Jimmie Figueroa

Jimmie Figueroa  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheila Wiese  |  Premières impressions 
Évaluation :
4

Had to move some things on short notice, talking minutes to move, not days or even hours, and were able to get it done! So grateful!

Brent Finkelstein  |  Online Move In 
Évaluation :
3

Le client n'a pas laissé de commentaire.

GABRIEL HAMILTON  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ramzi abishalom  |  Expérience générale 
Évaluation :
3

I am glad l choose UHaul over other companies!

lawanda mayfield  |  Premières impressions 
Évaluation :
4

Never enjoyed the price hikes, For the most part staff was friendly. Property was always clean.

Robert MacHarrie  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

DIANA SAM  |  Expérience générale 
Évaluation :
5

super clean

michelle wrobel-kreis  |  Premières impressions 
Évaluation :
5

William from New York was very helpful.

lashanna igartua  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gino Zanga  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL JONES  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Millie Ibarcena  |  Expérience générale 
Évaluation :
5

We had an amazing staff at the uhaul storage.

CATHY MILNER  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

mireya mendez  |  Expérience générale 
Évaluation :
5

Very clean and great service !!!

Jacqueline Campbell  |  Online Move In 
Évaluation :
3

I don't like the checking in and out on line its more of a hassle then waiting in line.

Anna Fleming  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathryn Miranda  |  Expérience générale 
Évaluation :
4

The UHAUL team were always available, friendly, and went above and beyond!!!

William Baeten  |  Expérience générale 
Évaluation :
4

Our unit was on the second floor and an elevator would have made moving content easier than the stairs.

Matthew Clerc  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexis Daugherty  |  Online Move In 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Beverly Prugh  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARVIN ELLIS  |  Expérience générale 
Évaluation :
3

Was not taken to my unit, was given a map and let me figure where the unit was .

Anthony Ray  |  Premières impressions 
Évaluation :
5

Everything about my renting experience was excellent. Only thing I wished this facility had was an elevator to the 2nd floor.

Michel Waters  |  Expérience générale 
Évaluation :
3

,

james wagner  |  Expérience générale 
Évaluation :
5

Very clean and in good location.

Anthony Sarkauskas  |  Premières impressions 
Évaluation :
5

After completing the online check out I was billed for a late charge for not paying the monthly charge. I hope this was taken care of and all is complete.

Selby Smith  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MORRIS HARDY  |  Premières impressions 
Évaluation :
4

Always room for improvement some who. Staff was great to see my needs were met and were very helpful.

jerry eason  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lori Van Spriell  |  Premières impressions 
Évaluation :
5

John, is very professional and went or and above his job!!

Maria Dominguez  |  Expérience générale 
Évaluation :
3

Well it was ok.. had I known it was all upstairs I wouldn't have rented it. I also wasn't informed of the hours for move in, I had to call the manager to find out what and how to get to my storage, we had to put everything through a small door

Patricia Palmer  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Candace Crosbie  |  Expérience générale 
Évaluation :
5

Knowledgeable, friendly staff.

michael maki  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Karen Grau  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LARRY CAMPBELL  |  Expérience générale 
Évaluation :
5

John and staff very helpful and friendly, would definitely recommend them to anyone looking for such.

Tracy Michelle Pelletier  |  Expérience générale 
Évaluation :
5

I'm sorry I don't remember the guys names but they did an excellent job. Place was clean and all my stuff is safely moved and in great shape. Thanks again.

Paul Cookman  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jermaine Toney  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Reed  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JERRY KITCHEN  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

karen zeh  |  Expérience générale 
Évaluation :
5

Friendly staff and fair prices

barry cohn  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

christina acevedo-holland  |  Expérience générale 
Évaluation :
5

Got a unit on the second floor but wanted one on the first. Guy in the office said there wasn't any. Spoke with a lady in the unit area as I was looking for a cart. We talked about the units and told her I was disappointed I couldn't get a bottom one. Apparently she's the one who cleans them out and took me to one. Called the office and had my unit switch. She was awesome. Wish I had her name

bryan rooth  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Huff  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Misty Walker  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael DeRose  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Anna Abe  |  Online Move In 
Évaluation :
5

General Manager John Ludwick is laser-focused on customer satisfaction! He goes the extra mile to makes sure truck and storage unit orders are processed efficiently and does everything he can to make sure his customers aren't standing in long lines, and leave his store happy. I reserved a storage unit online that didnt quite work for me and John quickly arranged for the one I needed. Blessings John, and thank you again for all your help!

Wendy Head  |  Online Move In 
Évaluation :
5

.

Fran Rainge  |  Premières impressions 
Évaluation :
5

Excellent

David Casto  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

spencer sillings  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amanda Christopherson  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tom rose  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cynthia Jones  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Harris  |  Premières impressions 
Évaluation :
5

The cleaning staff is super friendly and provides excellent and professional customer service! The only downfall to this facility is that there is no elevator to the second floor.

Judd Williams  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah Fisher  |  Premières impressions 
Évaluation :
5

Everyone in the store was very helpful and kind. Refreshing in this day and time.

Pamela Terry  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joice Freeman  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry Bucknell  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean Auten  |  Premières impressions 
Évaluation :
5

Overgrowth on the grounds

Charles Williams  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cameron Parsons  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANITA REYNA  |  Expérience générale 
Évaluation :
5

Austin had really great customer service.

LESLIE MORENO  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL SCOTT POTTER  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CARLTON WHITE  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Louise Burnstad  |  Expérience générale 
Évaluation :
5

Thank you!!

CHRISTINA MCCULLOUGH  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

daniel castillo  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric Bowlus  |  Premières impressions 
Évaluation :
5

Very helpful staff! Very understanding my storage and moving needs! Really appreciate all of their help!

Rusty Gamble  |  Expérience générale 
Évaluation :
5

The staff at 67th Ave and Bell have always been the best. Well run operation.

Tom Benford  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

stacey apodaca  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Walsh  |  Expérience générale 
Évaluation :
5

An elevator would be nice.

Judd Williams  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clifford Hopson  |  Expérience générale 
Évaluation :
3

Staff was on point when we were during paper work . When I came back and was I asked to be showen how to use the card and where the unit was. They refused to help me.

Trevor Cogsdill  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

kimberly munguia  |  Expérience générale 
Évaluation :
5

John, the manager help us out so much and I will forever be grateful! I love this U-haul store!

shanna thomas  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark Dollar  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

pam schwartz  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Debra Yefko  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robin Boyko  |  Expérience générale 
Évaluation :
2

I have had the storage unit for about 3 years. I did not just move in. i have had automatic payments set up for several years. My last payment was not automatically taken out, so I received a late notice with a late payment fee added. I called and the late payment fee was taken off but this should not have happened at all. The tone of the person I was speaking with was that he had better things to do than talk to me. I am waiting for next month to see if the same thing is going to happen.

Terry blakley  |  Premières impressions 
Évaluation :
5

friendly manager who Explained everything!

Hanna Cho  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Russell King  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joice Freeman  |  Premières impressions 
Évaluation :
1

We have several uboxes stored there, each picked up at different times but when I picked up some I felt like I was a burden. Then my wife reserved a 10x10x8 storage unit several days in advance and yesterday when I arrived I came to find out there were none available of what was reserved. I had no choice but to take a bigger one. Nothing was done for the inconvenience of not having the size we purposely reserved and I had to pay for the upgrade I didn't reserve or need. What was the point of a reservation? So, no I would not recommend this location.

Michael Armenta  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL WINDLE  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward Faulkner  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sandy huston  |  Expérience générale 
Évaluation :
5

Staff was courteous and polite and help me when I needed it

Mike O' Brien  |  Expérience générale 
Évaluation :
1

U-Haul needs to have a universal and transparent policy. So that customer like me do not get confused about renting a space short or long term.. i know that you are a business to make money.. But # 1 priority should be to keep customers happy.. Her e is my suggestion Train one or more people to open locks if someone looses the key to their key/KEYS In my case i had to pay $135 to get locksmith to cutoff the lock off my unit c312 at the bell and 67th ave..please look into this.

Sanjeev DWIVEDI  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sumr Norman  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott Halverson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joel Stevens  |  Premières impressions 
Évaluation :
5

Very friendly. Seemed concerned about the customers safety. Suggested alternative solutions and listened to the customer.

Danett Pierson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John James  |  Expérience générale 
Évaluation :
5

John made our first experience with a storage facility excellent! He was very friendly and helpful with all our questions. Thank you so much!!

Shanon Miller  |  Premières impressions 
Évaluation :
5

General Manager was very nice and helpful. Explained everything clearly with details.

Sumr Norman  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike O' Brien  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID CAMPBELL  |  Premières impressions 
Évaluation :
5

All around great experience specially when it comes to moving.John the manager at 67th and Bell amazingly helpful person very understanding and kind.

Sandra bruchert  |  Premières impressions 
Évaluation :
5

The location is convenient to our house & has extended gate hours. The monthly fee is reasonable. U-Haul has always treated us good.

Genia Stephenson  |  Online Move In 
Évaluation :
2

Le client n'a pas laissé de commentaire.

michael morgan  |  Expérience générale 
Évaluation :
1

I have no idea what I encountered or what my end result chrge is. Ive always rented with uhaul and this is BY FAR, MY WORST EXPERIENCE. JOHN, supposedly the GM is unavailable for communication and states it is only up to 'storage' for my servies.. 0 stars for this unit in 2020. As I have ALWAYS resided at uhaul and this is the first time I have had a negative response. Please contact me. In best regards, Daylor Swearingen

Daylor Swearingen  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa Daulton  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott Halverson  |  Premières impressions 
Évaluation :
5

Thank you, it worked out great.

Lawrence Hayes  |  Expérience générale 
Évaluation :
4

Merci.

James Zanzot  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

liza laBarbera  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debra Swiers  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Course  |  Premières impressions 
Évaluation :
4

The GM John was excellent help. I had to deal with 3 different UHaul location to pick up the truck at one, pick up the car transport At another and now the storage units. I was very disappointed with the first 2 locations who were very unorganized and made it a hassle. Johns location was A night and day experience. Over all a great experience. If the access hours were through midnight it would be a 5 start place. AZ is HOT and loading or in loading late in the evening would be much better.

Elias Reyes  |  Premières impressions 
Évaluation :
5

I had a great experience. I also rented truck several times and that also went well. Thank you! Kelly Riordan Zale

Kelly Zale  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jarrett Murray  |  Premières impressions 
Évaluation :
3

I had reserved the unit over the phone but the guy over the phone got my 1st name wrong and the guy at facility got wrong as well even after I spelled it "Dennis". Not that hard. But on the contract as "Dennif". He took 30 min to clean me in huge line behind me after he was done.

Dennis Arrington  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sonya Whittley  |  Expérience générale 
Évaluation :
4

Some of the staff on board need an updated customer service class. Otherwise good experience. Merci!

Christina Telles  |  Expérience générale 
Évaluation :
4

They say I moved and checked out - the guys didn't thank me or wish me well. During the year I rented I did have good service. Dan was exceptional. Also I had a table and chairs that were up front for 15 minutes and I called someone at the front office to say I would be back for them and they disappeared. That was the only compliant. It's very clean and I appreciated that.

Jean Robertson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle Caldwell  |  Expérience générale 
Évaluation :
5

The gentleman at the desk was fantastic. He explained everything in great detail. Merci.

Michael Walsh  |  Premières impressions 
Évaluation :
4

We had our things in your location for about 6 years. I lost my husband Allen to cancer, almost 2 years ago. It's taken me this long to emotionally deal with it. I am alone and 60 and when I got 1 of our 2 units empty they still made me pay for both units due to it be combined, which I knew nothing about. It took a horrible hardship on me, had to use my electricity bill money. Times are unbearably difficult. But other then the financial ending of our relationship with uhaul, I still give them a 5 star rating, it's not their fault I'm a broke widow with no help.

ALLEN SERRANO  |  Expérience générale 
Évaluation :
4

Was told by Gm when purchasing my two units that when I closed the units out i would receive a prorated amount back if I didn't stay the full month i already paid for, but when I moved out of unit I was told that wasn't true. If I'd known that I would have moved out sooner.

HANNAH KINGSBY  |  Expérience générale 
Évaluation :
4

pretty much what I expected, the trucks were clean and mechanicaly sound. The lockers were clean and the security system worked well.

NOEL JOHNSON  |  Premières impressions 
Évaluation :
4

Merci

Cindy White  |  Premières impressions 
Évaluation :
5

Would you your services again if needed. Great experience.

Frank Magyar  |  Expérience générale 
Évaluation :
5

Had storage service with uhaul for 2yrs and never had an issue. I felt my property was safe and the personel were always polite..I would recommend uhaul to friends and family ! Very satisfied customer !!

CONSUELO SERRANO  |  Expérience générale 
Évaluation :
1

Never used the facility

lula chan  |  Premières impressions 
Évaluation :
1

Did not utilize the facility!...

lula chan  |  Expérience générale 
Évaluation :
4

Thank you for your prompt & courteous service.

Ralph Sloane  |  Premières impressions 
Évaluation :
5

Very clean storage. Staff is very helpful and knowledgeable. It was a great experience. I would definitely use them again and highly recommend them.

Freda Wauneka  |  Expérience générale 
Évaluation :
5

It was a great experience

Regginal murphy  |  Premières impressions 
Évaluation :
1

The reason for below average rating is that no one at the facility showed us how to access facility after hours. No one let us know that there are two entrances. Main one in the front of building and the after hours access in back of the building. Showed up to move daughter's college dorm items at 8:00pm and could not access building. Had to call u-haul customer service who had to track down after hours manager who then explained how to access building afterhours. After wasting over an hour, we then had to actually run to load everything into unit before 10pm after access hours stopped. Spoke to another custmer there at the same time and they explained same thing happened to them as well. Except for this issue, I would have provided a 5 star rating. However this is a huge thing for the staff not to inform customers.

Michael Murphy  |  Premières impressions 
Évaluation :
5

The staff was quick and professional in helping me register and select a space. The space was very clean and U-Haul had all of the locking accessories for me to select from. They made the entire process very easy.

Jon Ulrich  |  Expérience générale 
Évaluation :
5

The employees at U-Haul storage are very courteous. They go above and beyond their regular duties. I've had two storages. Also ive rented two trucks and a trailer. Every time it was easy and fast. On a scale from 1 to 10. 1 being the best they are #1 in my book. Thank you U-Haul. Sincerly your friend Sherri Garner

Sherri Garner  |  Expérience générale 
Évaluation :
5

Getting the storage unit set up and all billing/payment details completed was very quick.

Jon Ulrich  |  Premières impressions 
Évaluation :
2

Le client n'a pas laissé de commentaire.

bob finley  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Amy Cross  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jay El Johnson  |  Expérience générale 
Évaluation :
5

I couldn't have asked for better service!

Franklin McQueary  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

wade wendel  |  Expérience générale 
Évaluation :
1

Full of trashy people and homeless people at this location. Not a safe place to be. Especially after hours

donna gordon  |  Expérience générale 
Évaluation :
4

Reserved van because that was all that was available at that time but staff able to find a 15 footer when I came in. Offered a free month on storage. I will use again.

Patrick Collins  |  Premières impressions 
Évaluation :
5

Merci

Anna Kryzhanovsky  |  Expérience générale 
Évaluation :
5

Thanks!!

phyllis horn  |  Expérience générale 
Évaluation :
5

The assistant manager was amazing. She needs to be manager of the property. She has excellent customer service and knows how to do things right.

Anna Kryzhanovsky  |  Premières impressions 
Évaluation :
3

Riley worked with me to save me $. Because 526 was way to much to pay for a 200 mile trip.

Stefanie Hodapp  |  Expérience générale 
Évaluation :
5

Everyone was excellent

CHARLES HARGRAVE JR  |  Expérience générale 
Évaluation :
5

No problems

Virginia Baker  |  Expérience générale 
Évaluation :
2

Extremely rude and disrespectful staff

Joshua Kirklin  |  Expérience générale 
Évaluation :
5

Life is Good

david beahm  |  Expérience générale 
Évaluation :
5

I had a

James Kauflin  |  Expérience générale 
Évaluation :
5

Thank you for the Professionals you have working for you.

Frank McClure  |  Premières impressions 
Évaluation :
3

The moved into my apartment loading up from my storage the same load took 2 guys less then 2 hrs a year ago. Yesterday it took 2 hrs just to load the truck not even offloaded. Ridiculous.

Renata Kenick  |  Premières impressions 
Évaluation :
5

Great service, thanks!

Daniel Powell  |  Expérience générale 
Évaluation :
5

N.D.

raymond CHAVEZ  |  Expérience générale 
Évaluation :
4

It would be nice to get some money back for not using the storage unit for the remainder of the month I already paid for.

Christopher Bushey  |  Expérience générale 
Évaluation :
5

I'm a repeat customer and I came back to this facility because of the staff, security, and Team operation. Thank you for giving me "peace of mind"!

Dana Lier  |  Expérience générale 
Évaluation :
4

Empty unit was clean. Move in 10/4/19.

Andy Vincent  |  Premières impressions 
Évaluation :
5

Le service à la clientèle était génial. I appreciate the helpfulness.

Nicholle Harris  |  Premières impressions 
Évaluation :
5

Great customer service!!!

Kyle Poindexter  |  Premières impressions 
Évaluation :
2

everything was good until they charged me an extra days rates, I basically got to uhaul within an hour of expected time, then rented a storage place, believe I was taken advantage of, so petty

Paul Johnson  |  Premières impressions 
Évaluation :
5

My belongings were safe & secure!

Alicia Cavallero  |  Expérience générale 
Évaluation :
2

Only one person to handle the front office causing wait times to purchase boxes or ask questions take 35 to 45 minutes. The cameras are off-line off-line and the alarms are going off at all times

Rejeana Grimes  |  Expérience générale 
Évaluation :
3

Consider hiring staff that takes professionalism seriously.

Brianna Nickelson  |  Premières impressions 
Évaluation :
5

Dawn was Amazing along with a gentleman that helped with truck rental.Great customer service from both. Merci

Karen Walker  |  Premières impressions 
Évaluation :
2

Was not happy with service. Employees not well trained. Moved my things to another storage facility.

Laura Swartz  |  Expérience générale 
Évaluation :
4

Help with details made sure I was able to get what I asked for today 👍

Arthur Garcia Jr  |  Premières impressions 
Évaluation :
5

Curt was amazing. He was very informative and knowledgeable. He suggested options and tweaked our purchase until it suited our budget and needs.. Very satisfied how easy he made things. Merci.

Lauren Platek  |  Premières impressions 
Évaluation :
4

Good people

lee arner  |  Expérience générale 
Évaluation :
2

Paid my bill, 1 week later moved out. Thought I would get some money back for canceling early, but nope. Should of just held onto it till the end of month! Not totally satified!

jason gouger  |  Expérience générale 
Évaluation :
5

Very helpful, answered all of my questions

Robert Bodemer  |  Premières impressions 
Évaluation :
5

Great Job

Vannessa Brown  |  Expérience générale 
Évaluation :
5

Dawn was great helping our family with superior customer service ..she went above and beyond!!! I highly recommend this location for anything from storage to renting equipment. Very clean 

Diana DuRussel  |  Premières impressions 
Évaluation :
5

Everyone I dealt with was friendly and helpful and professional.

gayle brumley  |  Expérience générale 
Évaluation :
3

thankyou!

TETSUO HIRANO  |  Premières impressions 
Évaluation :
5

The gental man was amazing.

Dawn Meux  |  Premières impressions 
Évaluation :
5

Staff did great but there should have been more working

Karyn Spence  |  Premières impressions 
Évaluation :
5

Great.

Lauren K Hofius  |  Premières impressions 
Évaluation :
5

Very helpful thank you very much

Vince Stalteri  |  Premières impressions 
Évaluation :
5

Used your storage many times and all were very secure. I've never had a issue.

Beverly Western  |  Expérience générale 
Évaluation :
3

Most staff was friendly. BUT a couple seemed to be "stressed" by being short staffed and expressed this to several patrons including me.

BRIAN OLIVER  |  Expérience générale 
Évaluation :
5

The staff at this location were fabulous. The whole experience was fast and easy. I have used uhaul many times in the past and will always be a customer without question because of the service!

JUSTIN FOUCHE  |  Premières impressions 
Évaluation :
5

Excellent customer service. I rented a cargo van and a storage unit.

Diane Bennett  |  Premières impressions 
Évaluation :
5

I had the best experience with U-Haul at 67th Ave & Bell Rd. Kayla was awesome! Best sales person I've had in years.

david beahm  |  Premières impressions 
Évaluation :
5

Moved into a rental unit with the managers assistance. She was very professional and helpful.

Jason Holmes  |  Premières impressions 
Évaluation :
2

Overall everything was above average. The only thing I didn't like was the employee I had to deal with. Customer Service is NOT his priority. I wouldn't say he was rude, but very close to it.

Wesley Hendershott  |  Premières impressions 
Évaluation :
1

Adam is very unsure of everything and he's so slow processing the rental request. He gave me a truck with incorrect mileage and gas which also slowed down the process even further.

FRASER HENDERSON  |  Premières impressions 
Évaluation :
5

Great customer service!! I enjoyed the experience

RICK ANDERSON  |  Premières impressions 
Évaluation :
3

I had billing problems for the last 6 months .. I had to change my card on file due to fraud in my checking account. It took them 2 months to sort it out and then had to change my email address.

Laura Roether  |  Expérience générale 
Évaluation :
5

No problems at all

anna digoregorio  |  Expérience générale 
Évaluation :
5

Great experience with everything at this location

Gary Hart  |  Expérience générale 
Évaluation :
5

The facility is very clean and well lighted. I feel safe there. Thanks.

Rie Tanaka  |  Expérience générale 
Évaluation :
5

Great place to rent. Awesome hours. Easy access

Robert Bedker  |  Expérience générale 
Évaluation :
3

Long waits to be serviced.

Daniel Powell  |  Premières impressions 
Évaluation :
5

Thank you guys very much for your help and services and rates and everything you have provided me and my family we very much appreciate your all that was provided

joseph stolarzyk  |  Premières impressions 
Évaluation :
5

Assistant manager Kayla helped me get a 5X5 storage. She listened to my needs, spoke to me in a very polite manner, and treated me as if I was a VIP. Kayla, Thank you so much! Your wonderful!

David Blair  |  Premières impressions 
Évaluation :
5

You guys are great! A+++

Desiree Haywood  |  Expérience générale 
Évaluation :
5

James Todd was outstanding. When he pre-inspected my storage unit, and found it full of rocks, he immediately cleaned it, offering apologies for the delay. At end of rental, he was professional too.

John Long  |  Expérience générale 
Évaluation :
5

Everything went well during my time using the storage. People were friendly and helpful

kevin wilkinson  |  Expérience générale 
Évaluation :
5

Great place

Kelsey Pemberton  |  Expérience générale 
Évaluation :
5

all employees were extremely courteous and helpful. They made it an easy process. Thanks for all the help.

Mary JO Tennison  |  Expérience générale 
Évaluation :
5

My husband and I were very pleased with the service and accommodations provided by the staff at the U-Haul Facility located at 67th and Bell.

PAULETTE PETERSON  |  Expérience générale 
Évaluation :
1

The manager when I checked assigned a unit to me that was in use. He moved me to another unit but neglected to change my unit in the computer and as a result my things were auctioned I lost everything

Stephanie Sorbie  |  Expérience générale 
Évaluation :
4

Long wait to be helped, cashier rang up incorrect unit and needed to recharge. Person who helped was very nice, helpful although wdn't have made a mistake if wasn't helping multiple people and trainin

karina moraga  |  Premières impressions 
Évaluation :
5

Was extremely pleased

michelle mouton  |  Expérience générale 
Évaluation :
5

great

doru baragau  |  Expérience générale 
Évaluation :
5

Great experience. If we ever need storage again, this is where we will come.

Patrick Larkin  |  Expérience générale 
Évaluation :
5

I've never had a bad experience here at this location! The employees we're always helpful and courteous! The staff was not just courteous to me but equally to all the customers!

TASHA WILLIAMS  |  Expérience générale 
Évaluation :
5

We had unlimited access to the facility which was great. Highly recommend

janet kramer  |  Expérience générale 
Évaluation :
5

The guys at check in are wonderful to work with. Really helped when I had no clue what I was doing or what to expect!

DAN JENNINGS  |  Réservation 
Évaluation :
5

Aucun

Patrick Pyles  |  Expérience générale 
Évaluation :
5

Great facility great bunch of people

THOMAS WORTHY  |  Expérience générale 
Évaluation :
5

good customer service Patrick was great

doru baragau  |  Réservation 
Évaluation :
5

Excellent

Ken Leren  |  Expérience générale 
Évaluation :
4

The cost was very high, location good, employees great

Robert Barr  |  Expérience générale 
Évaluation :
5

Excellent customer service

Emil Mattson  |  Expérience générale 
Évaluation :
5

Woman at the front desk EXCEPTIONALLY helpful. Great facility !

kathleen mcmillan  |  Expérience générale 
Évaluation :
4

My last truck run old was the horrible experience but the facility itself was okay. I can't complain about the facility. My last truck rental from there was horrible , bad truck, good storage though .

JOSHUA NOWAK  |  Expérience générale 
Évaluation :
5

Everyone I spoke to was very professional and treated me with respect. I was most impressed with the knowledge and ability to make suggestions that most benefited me. I will recommend U-Haul to all.

Glendon Baker  |  Réservation 
Évaluation :
5

Very good location. Nice ladies who maintain the storage areas.

raquel stride  |  Expérience générale 
Évaluation :
5

Excellent

Ken Leren  |  Expérience générale 
Évaluation :
5

We rented a storage unit for over 3 years at this facility. Management and employees were always very helpful and kind.

VICKI ABBOTT  |  Expérience générale 
Évaluation :
5

Great facility

Julius Jerich  |  Expérience générale 
Évaluation :
3

Facility was nice but staff was not very friendly or helpful.

Angela Crow  |  Expérience générale 
Évaluation :
5

The entire staff was always friendly and helpful. We had U-Box containers loaded on site the day we moved-out of our unit. Maxim was exceptionally helpful with the process.

BEVERLY HARDY  |  Expérience générale 
Évaluation :
5

N.D.

Martin Youmaran  |  Réservation 
Évaluation :
5

My hats off the GM and his fantastic team! Each and every one of them has gone above and beyond for me. They are incredible !

Joyce Capson  |  Expérience générale 
Évaluation :
5

I was most impressed with the customer service rep I worked with. Pleasant and very knowledgeable. Explained my options and and answered all of my questions.

Jean Ann Ullery  |  Réservation 
Évaluation :
5

Staff was great! Very friendly, helpful & knowledged. A+ facility!

ANN DAILEY  |  Expérience générale 
Évaluation :
5

I've gotten multiple truck rentals and storage units at this location and have not had one bad experience. Staff was always friendly and helpful and very kind.

LEEANN PURTHA  |  Expérience générale 
Évaluation :
1

Worst place ever. Don't bother to make a reservation because when you show up to sign and pay oh wait we don't have anymore.

carmalita cordova  |  Expérience générale 
Évaluation :
4

Very happy with my service and rental. Appreciated the fact that the owner, Michael Nun, was there and accessible most of the time. His staff was great, too. Besides the storage units and spaces rente

LINDA SCHUSTER  |  Expérience générale 
Évaluation :
4

My UBox was originally booked incorrectly by Uhaul over the phone, and the Bell address location helped me locate the box and retrieve my items. Very helpful.

Aditi Bhuskute  |  Expérience générale 
Évaluation :
5

Dustin was real helpful and knowledgeable. The front desk staff were very professional, courteous and answered all my questions.

Juli Lake  |  Expérience générale 
Évaluation :
5

Fantastic place and people. Made our move easy

Steve Slack  |  Expérience générale 
Évaluation :
5

Simply outstanding customer delight by all staff. Knowledgable, friendly, helpful, and lightening fast. Great experience!

mark hollowell  |  Expérience générale 
Évaluation :
5

Every single staff member was incredibly helpful, friendly, customer-centered, and overall nice to work with. I'd love to find a reason to go to uhaul again, just to see the crew 

angelina castagnola  |  Expérience générale 
Évaluation :
5

Michael, Kayla and all the staff were very helpful, rented 5 trucks and they made everything stress free,. thanks...

Richard Myers  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • ConteneursU-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

  • Propane

    Service de propane livré directement à votre porte!

  • Camions à vendre

    Nous offrons la plus grande sélection de l'industrie!

  • Historique

    Nous avons un programme de récupération adaptative visant à améliorer l'environnement!

Retour
Haut de la page