Évaluations des clients U-Haul Moving & Storage at Central

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Central

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Rosa A.
Évaluation :

Le client n'a pas laissé de commentaire.

Philip D.
Évaluation :

Le client n'a pas laissé de commentaire.

Randy S.
Évaluation :

Needs washing

STEPHEN EDWARD J.
Évaluation :

Le client n'a pas laissé de commentaire.

Raul E.
Évaluation :

Excelente experiencia. Seguiré usando esta compañía la recomiendo ampliamente.. :)) Thank you. :)

David L.
Évaluation :

Le client n'a pas laissé de commentaire.

Terry P.
Évaluation :

Excellent, easy return. Overall great service

Jaime A.
Évaluation :

Le client n'a pas laissé de commentaire.

Andrea S.
Évaluation :

Le client n'a pas laissé de commentaire.

Patti W.
Évaluation :

Le client n'a pas laissé de commentaire.

Michael L.
Évaluation :

Thank you for a great experience.

Felicia M.
Évaluation :

Prompter service. Better customer service.

Nadine H.
Évaluation :

I only use u haul. Thank you

Jeffrey R.
Évaluation :

Agent was very helpful and even helped me arrange for taxi to airport. Thank you for such supreme service over and above the norm!

Raul E.
Évaluation :

Es todo bueno y más porque tienen atención en español todo fabuloso. Muchas gracias

Daniel P.
Évaluation :

In my recent rental from Uhaul, the CSR, whom checked the truck out for me, didnt realize that the truck had been broken into. He was very helpful and apologized for the inconvenience. He stated that he would give me 20% off my bill. I advised him that if I did not use the 20 miles on the truck that I would be credited the difference in charges for mileage. When I returned the truck, the young girl advised me that I used the complete 20 miles. Where I moved to was about a mile away. There is NO WAY that I used 20 miles to move. She seemed bothered that she had to adjust my contract to give me the 20% discount for my inconvenience. This ought to be looked into and such practices should be investigated.

Kelly C.
Évaluation :

Le client n'a pas laissé de commentaire.

Kanisha S.
Évaluation :

Le client n'a pas laissé de commentaire.

Debra A.
Évaluation :

Juan was so polite! He answered all of my questions, and treated my disabled mother with respect (she was the one renting the truck). I highly recommend this location to anyone, and if you are able to be served by Juan, you'll have a great day!

Patrick christop R.
Évaluation :

Great experience, friendly and quick!

Hannah B.
Évaluation :

This location was friendly and helpful and I was happy to be done with my Uhaul experience.

Patrick K.
Évaluation :

Le client n'a pas laissé de commentaire.

Sharon B.
Évaluation :

I would absolutely recommend this location. It's centrally located, the people are nice, and it always goes smoothly.

Dawn A.
Évaluation :

The customer service was awesome!

Wayne W.
Évaluation :

Rental was prefect, took only a few minutes to do paperwork, truck was clean, return was fast. Store employee was friendly and answered all my questions. Was a very positive rental experience.

Jorge R.
Évaluation :

Le client n'a pas laissé de commentaire.

Louis C.
Évaluation :

Excellent customer service and attention to detail.

Duncan S.
Évaluation :

Unload the trailer for me, pick it up when I am done with it, and have a 6 pack of cold beer for me. Lol. Your customer service has been great. I will continue to use Uhaul and refer all my friends.

Nacia L.
Évaluation :

Le client n'a pas laissé de commentaire.

David B.
Évaluation :

The trailer leaked. The product we were taking to a trade show was damaged. This trailer needs to be retired.

Jonathan Z.
Évaluation :

Nothing, I had an excellent experience at the location on central and San pedro. Juan Reza was helpful and professional. The uhaul was clean and good condition I'll definitely recommend family and friends

johnny H.
Évaluation :

I didn't get her name but the female that was working at the time of my pickup is an excellent employee and worked very hard ! Give this woman a raise !

Calandra C.
Évaluation :

Le client n'a pas laissé de commentaire.

Jordon E.
Évaluation :

Le client n'a pas laissé de commentaire.

Hossein G.
Évaluation :

Le client n'a pas laissé de commentaire.

Clay W.
Évaluation :

Le client n'a pas laissé de commentaire.

Diana O.
Évaluation :

The employee was great!

Latasha M.
Évaluation :

Le client n'a pas laissé de commentaire.

lars F.
Évaluation :

Le client n'a pas laissé de commentaire.

Arturo L.
Évaluation :

Le client n'a pas laissé de commentaire.

Cheryl L.
Évaluation :

Le client n'a pas laissé de commentaire.

John F.
Évaluation :

Le client n'a pas laissé de commentaire.

Kenneth W.
Évaluation :

Good experience over all.

John Franklin Lo P.
Évaluation :

Le client n'a pas laissé de commentaire.

Brett Z.
Évaluation :

More staff, lower cost... Price was outrageous

Edwina T.
Évaluation :

They need more people working customer service. Long line

Denis H.
Évaluation :

Incredible selection of moving supplies. I can't believe just how tuned-in you folks are to people's moving needs. I have rented at this location many times, both trucks and trailers. The service and hospitality is always first rate.

Thomas W.
Évaluation :

Add staffing

Jerry S.
Évaluation :

Le client n'a pas laissé de commentaire.

Chris K.
Évaluation :

Nothing. Very good

Isaac H.
Évaluation :

Le client n'a pas laissé de commentaire.

Holly C.
Évaluation :

Location would not ever answer the phone. Had an issue with my final bill and called repeatedly and each time was transferred to customer service. Finally, they but a notice to the store manager about the issue with my bill and was assured that the STORE MANAGER would call me within 72 hours to discuss the bill. Over a week later I had still heard nothing from the manager or anyone else from uhaul and with no notice whatsoever the bill was sent electronically thru my bank not at what it was supposed to be, not at the ridiculous amount the invoice stated that I was challenging, but an entirely new much greater amount that , in turn, overdrew my bank account and assured uhaul will NEVER EVER get my business again. A company with little to no morals whatsoever. No wonder you have such a low rating on every single website that captures ratings. Shame on you uhaul.

Shay Lynn E.
Évaluation :

Le client n'a pas laissé de commentaire.

Charity T.
Évaluation :

Le client n'a pas laissé de commentaire.

dennis R.
Évaluation :

Service was excellent. Unsullied people were courteous. Thanks!

Carol F.
Évaluation :

The worker that help me lied to me. They should say they cash but he didn't made us run around for more money on our pre-kpaid card it wasn't good enough. Now we have wait 2 to 5 days for our refund. Not good.

Mona M.
Évaluation :

Le client n'a pas laissé de commentaire.

Reanna S.
Évaluation :

Excellent experience and definitely will recommend

ELIZABETH R.
Évaluation :

Easy and staff very professional

Jacob M.
Évaluation :

Le client n'a pas laissé de commentaire.

Mona M.
Évaluation :

Le client n'a pas laissé de commentaire.

sylvia S.
Évaluation :

Check out when bringing in the equipment should be more professional. And the cost should be explained before withdrawing funds from the card people use . Not happy with the people service at check out ??

Carolyn R.
Évaluation :

Windows were dirty and cargo door latch was stuck. I sprayed WD40 to get latch unstuck.

Patricio Z.
Évaluation :

I booked over the phone. I checked in online and was given the wrong pick up date. When I called back to correct the error the person who answered the phone was curt, and discourteous. When I was finally allowed to speak to a manager she fixed the problem in about 30 seconds.

Patrice V.
Évaluation :

Le client n'a pas laissé de commentaire.

Peter B.
Évaluation :

Le client n'a pas laissé de commentaire.

thelma R.
Évaluation :

Better signage for returns, was somewhat confused on where to drop off trailer.

Theresa L.
Évaluation :

The lady in the store was not friendly. I took back the uhaul before time and mileage was for a range of 50 miles which I did Not go that many miles I'd think beings it was returned early and I didnt go 50 miles there would be some kind of refund. When I returned the truck she didnt even check out the truck to see the mileage or the condition of the vehicle or even sed if I put the gas in it. There was a customer in front of me and she waiting on. She lo ok ked passed him and asked if I was just returning the vehicle I said yes and as he just took the key. Very unprofessional in my opinion. Next time I will go to another uhaul company. So for this question would I recommend this store to anyone the answer is no. I should have chose the uhaul company off San Mateo where I have rented from before. I chose this one because it was closer to when I was going was not a good choice. Theresa Lucero

Benjamin S.
Évaluation :

Have dollies be available for all

Carol F.
Évaluation :

Nice customer service and helpful. Thank you

Marvin G.
Évaluation :

Not a thing!

Brenda P.
Évaluation :

Excellent service

Virgil U.
Évaluation :

Very efficient, friendly staff. New, clean vehicle

Tommy G.
Évaluation :

Lock left on cargo door by previous customer. Removed lock and found a Tupperware container of urine in cargo area.

Russell Ray S.
Évaluation :

I used 4.7 miles for this trip but you want to charge me for 5.5 gallons? How can you justify charging me more gallons than miles driven. That is stealing point blank! Your attendant told me the truck gets 10 mpg. I put a gallon of gas in so if anything you should be refunding me for half a gallon of gas. I will never use uhaul again and will post this ridiculous charge to everyone and every site I can unless this charge is reversed.

Sandra G.
Évaluation :

Le client n'a pas laissé de commentaire.

John B.
Évaluation :

Le client n'a pas laissé de commentaire.

Charles M.
Évaluation :

Le client n'a pas laissé de commentaire.

Albert O.
Évaluation :

Service was good but man 75 dollars 6 hrs is highway robbery

Jasper R.
Évaluation :

My experience was so great, from the initial appointment scheduling over the phone, to the pick up and drop off, that I cannot think of any critical feedback right now. I'd say, just keep doing what you're doing! I look forward to booking over the phone for the efficiency and working with this location again in the future.

John S.
Évaluation :

Le client n'a pas laissé de commentaire.

Robert W.
Évaluation :

Le client n'a pas laissé de commentaire.

Miguel W.
Évaluation :

Le client n'a pas laissé de commentaire.

Arnoldo F.
Évaluation :

Le client n'a pas laissé de commentaire.

Manuel W.
Évaluation :

Always use in my 24/7 biz 505-237-9286...2 guys & a dolly (moving help)...they are PROS !!

adam S.
Évaluation :

Employees were very helpful and attentive.

Kurt Steven A.
Évaluation :

Le client n'a pas laissé de commentaire.

Asher H.
Évaluation :

Le client n'a pas laissé de commentaire.

Arnoldo F.
Évaluation :

This location it's really busy. It might've a good idea to have more than one person attending this store.

Robert W.
Évaluation :

Great experience Thank You

STEPHEN A C.
Évaluation :

Super people to deal with! I will continue renting from u haul. Been renting for over 30 years in various states.

remy W.
Évaluation :

Le client n'a pas laissé de commentaire.

Juan G. | First Impressions |
Évaluation :

I always come to this store for my moving and storage needs. The employees are friendly, helpful, and honest. I've never had an issue with anything at this store. I highly recommend these guys!

Phillip R. | First Impressions |
Évaluation :

Great location with great service; they always make everything easier than expected.

Tracie M. | First Impressions |
Évaluation :

The customer service was excellent! After 2.5 days of driving from the east coast, Juan, who was in training, provided excellent service and was very patient with showing me how to get to my storage.

Billy C.
Évaluation :

Le client n'a pas laissé de commentaire.

Ernest T.
Évaluation :

speedometer did not work accurately.

LANTHIA LOUISE m. | Overall Experience |
Évaluation :

My experience has been good so far😊

Shelly B.
Évaluation :

This is a great site to buy supplies and rent U-Hauls. My go to site always! Staff is always professional and efficient! Highly recommend Central/San Pedro location.

Sara O.
Évaluation :

Used the online for reservation, day of pickup of the equipment was fast and easy. Customer service was wonderful.

Cricket keene D.
Évaluation :

Le client n'a pas laissé de commentaire.

Arnoldo F.
Évaluation :

Le client n'a pas laissé de commentaire.

Marcy T.
Évaluation :

Le client n'a pas laissé de commentaire.

Ahmed A.
Évaluation :

Le client n'a pas laissé de commentaire.

ELIZABETH S. | Overall Experience |
Évaluation :

I’ve used the Uhaul on central many times because the staff is friendly and helpful and the storage units are clean, convenient and easily accessible.

Joel G. | First Impressions |
Évaluation :

The woman who was working that day was very understanding and helpful with our storage move-in. Outstanding service.

David H. | Overall Experience |
Évaluation :

This U-Haul is always great and easy, both for rentals and storage.

Ruth T. | First Impressions |
Évaluation :

This was the BEST service from Uhaul! We experienced difficulty at our original point--incorrect truck, poor service. So we were SO VERY HAPPY with the service we received from Central!! Thank you!!

Michael S. | First Impressions |
Évaluation :

Prompt, the guys where on time waiting. Hard workers who had a 26' truck unloaded in about and hour. Highly recommend them. Great customer service.

zora l. | Overall Experience |
Évaluation :

The staff at this facility was always professional and courteous. I would recommend them to anyone I know. We had to pick up a truck at another location and the service did not come close!

Richard Alan M. | Overall Experience |
Évaluation :

Big Joe H was amazing At ABQ UHAUL and he did everything to make it Right & helpful daughter returning to Albuquerque for college getting moved in and so he helped Make everything perfect At U haul!!!

Mara S. | Overall Experience |
Évaluation :

Thank you so much!

bruce j. | Overall Experience |
Évaluation :

good

jason f. | Overall Experience |
Évaluation :

Pleasant experience all around. no complaints and cheaper then other storage places.

philip v. | Overall Experience |
Évaluation :

Thank you

bruce j. | First Impressions |
Évaluation :

good polite service

Venice G. | First Impressions |
Évaluation :

Very courteous and kind

Deb I. | Overall Experience |
Évaluation :

Staff and manager were very helpful

tom m. | Overall Experience |
Évaluation :

Space is too tight to store a sofa. Difficult to move from,storage unit around corners and into freight elevator.

Tyrone G. | Réservation |
Évaluation :

The fat guy with the beard was disrespectful and was not friendly or had any good customer service!!!! Wasn’t even welcoming And that why I toke money some where else!!!

tom m. | Réservation |
Évaluation :

Staff is very helpful but tight corners and turns in storage space make it difficult to move items from freight elevator to unit.

johnson lavoria c. | Réservation |
Évaluation :

The men there were less than forthcoming with assistance.The one man, Joe, seemed as if I was troubling him when I asked for assistance with removing the lock on the back of the trailer & opening it.

alyssa r. | Overall Experience |
Évaluation :

Thanks you were amazing

Amy H. | Overall Experience |
Évaluation :

My card never worked in the RIGHT slot. Great big nasty guy didn't believe me and made me walk back and forth across the lot several times instead of just letting me swipe RIGHT inside store.

KATHERINE R. | Réservation |
Évaluation :

I had wanted to get my truck at Central because I am familiar with their service, but UHaul had set me up with Pete's Auto. I wasted 2-3 hours trying to get a truck. Finally back to Central took 5 min

brain c. | Overall Experience |
Évaluation :

The worker got my name wrong on record even when given an ID, she still could not input the name correctly. The key card access was also difficult to enter because there was a long delay to open.

nancy f. | Overall Experience |
Évaluation :

The unit was conveniently located. When I had difficulty with opening the door, a service person was prompt in helping me out.

Alyssa H. | Réservation |
Évaluation :

We had alot of problems getting our u-haul but staff for u-haul is great

michelle j. | Overall Experience |
Évaluation :

Storage unit was adequate for my personal items. The staff wasn't friendly and didn't greet me or have much interaction beyond the transaction of making payments. The customer service was terrible.

Denis M. | Overall Experience |
Évaluation :

Friendly staff. Very helpful.

William C. | Overall Experience |
Évaluation :

Very professional, thank you!

ariella t. | Overall Experience |
Évaluation :

Ridiculous how many times I had to call, leave messages, and go to the store to get my storage rental closed out! Removed my stuff on 6/2, yet the records say it was 6/15. Obnoxious & unprofessional.

Elizabeth T. | Overall Experience |
Évaluation :

.

Non reviews have been submitted for this location.

Retour
Haut de la page