Évaluations des clients U-Haul Moving & Storage at Chapman Hwy

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Chapman Hwy

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

shane C. le

Évaluation :

They installed the hitch fine, but left the quick connect wiring harness inside the rear cargo compartment (Honda CRV) with no way to connect it to the trailer unless the rear door is opened, then closed on the same harness wire; totally unacceptable for a company which rents trailers, etc. I have a appointment to have them redo it, but it is about 20 miles from my home and it is on my time. I have always dealt with Uhaul numerous occasions in the past, but maybe I will check elsewhere nextime.

Timothy H. le

Évaluation :

The gentleman was very understanding and caring. It was simple and to the point. Exactly what I expected from uhaul

Sarah T. le

Évaluation :

Karen is great and always makes sure I am taken car of.

David T. le

Évaluation :

We had an awesome experience on the loading end and the receiving end. Could not complain about anything.

George L. le

Évaluation :

The Manager(Owner?) was very knowledgable about things you are loading up. I originally had expected to get a 5x8, but when I described what I was hauling, a queen sized bed he quickly let me know it would only fit in a 5/8 diagonaly. So that helped me determine the size of trailer I needed. He was exactly right. Thank him for his assistance.

Stephen C. le

Évaluation :

Short of staff, sometimes hard to find someone or it takes way too long to get anything done. Tony and his Assistant are great but they can not do it all !

Robert J. le

Évaluation :

Le client n'a pas laissé de commentaire.

James W. le

Évaluation :

The place I rented from had one employee and let me tell you he was in no hurry. Used this location a few times. Same guy hes polite and the place in clean just slow moving

Leona T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jennifer M. le

Évaluation :

The staff was excellent and the rental was also excellent. The drop off location was even great, but at this point, I wouldn't recommend U-Haul to anyone because my U-Haul account states that it is paid up and is showing no outstanding balance but I'm being charged again for no apparent reason over a month after the rental was retuned!!! No one seems to know what the deal is when i call customer service. This is ridiculous!

Casey G. le

Évaluation :

Le client n'a pas laissé de commentaire.

AMBER M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Tyler H. le

Évaluation :

Truck battery went dead three times.

Crystal B. le

Évaluation :

Le client n'a pas laissé de commentaire.

John C. le

Évaluation :

The owner went above and beyond. He had to do it himself as the install tech was out sick. I would highly recommend the UHaul store on Chapman highway

ed K. le

Évaluation :

Most, not all, of the folks we dealt with in Columbus, GA at several U-Haul locations, seemed to really not know what they were doing.

Erica P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kenneth L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Michael T. le

Évaluation :

This was a nice clean store. The employees were nice. Overall great outfit.

Sammy C. le

Évaluation :

Employees were polite upon picking up and return.

holley R. le

Évaluation :

Le client n'a pas laissé de commentaire.

WAYNE M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Clyde F. le

Évaluation :

Everything was just perfect.....no issues whatsoever. Only thing that would make it better would be to provide free gas.... haha!!!

Patricia C. le

Évaluation :

Le client n'a pas laissé de commentaire.

stephen A. le

Évaluation :

Not a thing

Alberto V. le

Évaluation :

There was a problem with the millage in my contract compere to the one on the truck, this was not identified when I pick up the truck and a different of 7,000 miles where not recorded in my contract and only notice this when I turn in the tuck.

Lemuel C. le

Évaluation :

Friendly staff. They acted like they enjoyed their job. 100% satisfied.

David B. le

Évaluation :

Great service

Janeth H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Wendy B. le

Évaluation :

The day of move I arrived at uhaul original location reservations set at and I was told Id been sent a msg the day before to go to another location to pick the truck and auto transport. Among the chaos of stopping my phone service etc. They were great they had a 26’ truck there and went to pick up the auto transport while the truck was loaded. I came back and they hooked up the transport. Making a stressful day easier. Thank you! Bruce my dog thanks you too.

Justin P. le

Évaluation :

The manager Karen was very helpful and friendly. She was attentive to all of my storage needs.

Rich W. le

Évaluation :

The lady was very friendly and made the transition quick and smooth. Will gladly choose this location for future needs.

Steven C. le

Évaluation :

The young lady was as professional as you could ask for. Her name was Karen and if I were back in business for myself, I would do everything in my power to take her as an employee. She is definitely a great asset to the corporation.

Earnestine R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ivy F. le

Évaluation :

Le client n'a pas laissé de commentaire.

rick l. le

Évaluation :

Very professional & helpful!

Phylis L. le

Évaluation :

My brother and I are very satisfied customers. Will continue to let U-haul take care of our storage needs! Thanks U-Haul, Phyllis

Corey G. le

Évaluation :

Nothing but helpful and accommodating.

Saeeda J. le

Évaluation :

I was told that I was getting a 15% discount, 30 days free storage, and storage would only be 68 dollars a month. I was given one location to store things, but had to go 9 miles away. Awful.

Bettye B. le

Évaluation :

Very professional and friendly. Very helpful with suggestions for storage. Highly recommended!!

William J. le

Évaluation :

Nice place and was treated nice

Gatlin G. le

Évaluation :

Guy was very helpful and polite

Adrianna L. le

Évaluation :

super manager and staff!

Jessica H. le

Évaluation :

Excellent service ,rented truck and unit very clean and staff was amazing

Steve B. le

Évaluation :

We are pleased with Uhaul...always. We have used this location for yrs. The man who helped us was very knowledgable professional and friendly. Forgot his hame sorry! (He is military or x military).

Wendy W. le

Évaluation :

Both gentlemen on duty were very helpful and we would refer this location to others.

Linda R. le

Évaluation :

Great service

jessica o. le

Évaluation :

The entire team at this U-HAUL was very polite!!! I was scheduled to close on a house 3 days after my payment was due and they worked with me so I didn't have to pay for the whole month.

anthony f. le

Évaluation :

Great

roselyn r. le

Évaluation :

Everyone was helpful and nice and when I was moving in the employees came out to check on me. I would recommend U-Haul to anybody and the prices were reasonable.

anita h. le

Évaluation :

Unit was up for auction on 6th it was paid in full on 5th. My unit was AUCTIONED! The "owner" Tony was a rude smart as to me. I WILL NEVER USE UHAUL AGAIN I'VE BEEN ROBED & VIOLATED! MOLD EVERYWHERE

Rebecca C. le

Évaluation :

Workers were friendly and helpful

Susan B. le

Évaluation :

It was a good experience.

David W. le

Évaluation :

I was VERY frustrated with the experience. The communications from the facility manager were not good and ended up costing me over $180 for a month's rent.

DONNA c. le

Évaluation :

Thank you.

Max C. le

Évaluation :

Sure the facility was what you would expect from a storage and rental facility, but what set the Chapman Hwy. location apart was the staff. They were all extremely helpful and accommodating.

Ruben O. le

Évaluation :

Make sure you check the gas level in the truck and make them note when it is not empty. Got stuck paying for a quarter tank of gas for no reason even though I only drove 20 miles altogether.