Only had 1 person working, so had a long wait along 4 others. The man was really trying to handle everything as quickly as possible. And very nice. They needed more help.SANDRA A.
Trailer Rental & Towing in Knoxville, TN at U-Haul Moving & Storage at Chapman Hwy
Pour nous contacter
Knoxville, TN 37920
(N Of John Sevier Hwy 2 Blocks N Of Walmart On Chapman Hwy)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Knoxville, TN 37920
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The UHaul located on Kingston Pike had TERRIBLE customer service. I called to reserve a UHaul Truck and spoke with a representative named Toma. 3 days later when I arrived to pick up the truck, I was informed that no reservation was on file and that I only had a quote. I was also informed that they did not even have a 15 ft truck, which I had explicitly reserved while on the phone with Tomaâ€”check the recorded phone call. The Kingston Pike location did not try to provide any help or solutions for me. I had to call the UHaul in Chapman Highway and luckily they had ONE 15ft truck that I could reserve. I had movers coming to move things out of my apartment in less than 30 minutes. This situation could have been worse. The Kingston Pike location needs training in customer service as well as how to competently reserve trucks for customers. I had hired movers for a specified time period and I almost did not have a truck due to their incompetence and lack of professionalism. Thankfully the Chapman highway location was the complete opposite as they were competent, courteous, and able to assist me in reserving a truck.Jamie T.
Horrible location with poor customer serviceDANIEL C.
Chuck answered all my questions and made this rental easy and quick!WAYNE P.
It's ridiculous how much I got charged for just a couple of hours.Jennifer W.
It was indicated that the gas tank was "full" on receiving the truck, but when I got in, it was about an 1/8 tank less than full. While I only drove 25 miles, there was no gas station close to my new house or the drop off location and I would have had to drive more miles to access one. It was frustrating to get charged so much for gas when I overfilled the tank last time I rented a truck.LINDSEY C.
Would have been great to leave the truck at a location closer to our destination instead of having to drive the truck back to the rental locations.RENEE H.
Disrespectful staff and terrible customer service. No concern for customers health (not following contactless protocols).ALLISON E.
This location has been my favorite for rental needs for many years. Tony is an excellent manager, the best I've met at any U-Haul location. The staff is well-trained with attention to detail, professionalism, and courtesy .JAMES B.
We found needles in the truck and battery was dead.CANDICE M.
I was told my order was canceled and I wanted to start a new order. When I tried the old order was not canceled and I was billed over $300 for in town rental and returning it to the wrong location.Jeanna K.
Staff was very friendly and informative.MELVIN S.
Full tanks if gas in the trucksJohn H.
Air did not work in uhaul truck. Even after completing reservation online had to redo everything took an extra 30 minutes.CHRISTOPHE C.
Very easy to work with staff, convenient location.CHRYSTAL G.
to congestedESSIE A.
Tony the head manager was great from this locationLeslie B.
I don't know what it is with this location. If they are trying to make there numbers look better. But I got charged for 3 gallons of gas. I KNOW I put enough fuel in it and more than likely 2 extra gallons. I have had issues with this rep before. I had rented a picked before there and he cheated me on the miles. Charged me roughly 8 more miles than I drove it. I know I will just find a location to deal with. If I rent from Uhaul again. Had the hardest time to even get this truck rented. Had to speak to 4 different people.Randy L.
Was charged extra an wasn't told whyPatricia B.
Gas was difficult to refill. Dash marking shows on left side, tank on right.TRAVIS E.
Dont give customers dirty vehicles and then charge us for not cleaning up after the previous guests with no warning. Terrible experience!Jonathan G.
Great customer service.Margie B.
Truck was clean but not well maintained. Low tread on rear tires. Staff at pick up was not very friendly, better on return.KATHY P.
The only issue was the price. Renting a $20 van and paying $82. Plus gas seems unreasonable, and definitely had hidden costs.. bsSHAWN H.