Évaluations des clients U-Haul Moving & Storage at Commercial Ave

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Commercial Ave

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JOHN R. le

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Ken was very nice and help me understand the process and checkin return process

Kathy T. le

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Pleasant staff, great vehicle, easy check in and check out.

STEVEN M. le

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Le client n'a pas laissé de commentaire.

katherine B. le

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my card was charged 3 times for the same rental. rental was returned within 2 hours, on same day of rental, during business hours, and I was charged for 2 rental periods - receipt shows truck was returned Sunday morning, when it was actually returned on Saturday at 4:30pm. staff in store seemed incompetent.

Jonathan C. le

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Le client n'a pas laissé de commentaire.

Cheryl B. le

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Le client n'a pas laissé de commentaire.

richard N. le

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The online pick up and drop off experience was perfect. It requires multiple steps, but each makes sense and in the end results in a faster process.

CHARLES L. le

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Would like my recent rental acct. reviewed. I did not travel 40 miles. I gave a 20 mile estimate when I picked up the truck. However, the distance from UHaul and back was approx 12 miles. I'd even be willing to go 13-14. But no way did I travel 40 miles. Please advise. Thank you, Chuck Lamothe

Michael C. le

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Le client n'a pas laissé de commentaire.

Gary R. le

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Roaches rats spiders in and around my unit. I had to spend my money on traps and pesticides before removing my items!!! Horrible!!! Uhaul needs PROFESSIONAL PEST SERVICE!!! Not JUST A CAN OF RAID!!!!

Toni P. le

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Great customer service. They help me out last minute. thank you

Latanya M. le

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Le client n'a pas laissé de commentaire.

Angelo M. le

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Truck drove horrible. Going between gears with empty truck was horrible. 3500 to 4500 rpm to go to 2 and 3rd gear

Andrew M. le

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U Haul is super affordable, which is why I tend to rely on it when I need to move. My only concern with this location is that dollies/hand trucks are almost impossible to come by. Twice now, I've ordered a furniture dolly and a utility dolly and only gotten the utility one. This time in particular, I almost didn't even get a dolly at all, even though I'd reserved the truck and dollies several days in advance.

Kierstein A. le

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the staff was very nice and pleasant.

Cheryse B. le

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Service was great

Louisa K. le

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The customer service agent that took care of me was very courteous and friendly unfortunately I don't remember his name

Nancy S. le

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Wait in office was excruciatingly slow.

Joshua R. le

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Le client n'a pas laissé de commentaire.

Rob W. le

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The location looks beat up, particularly where the trucks and trailers are parked. Many of the storage units there have been damaged while moving out trucks and trailers. The location is too tight, people often block the driveways (including employees), and the staff is slow to respond (understaffed, I think).

Matthew G. le

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Le client n'a pas laissé de commentaire.

Jennifer S. le

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Le client n'a pas laissé de commentaire.

rod K. le

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With a Glenwood address but set back on another road can be confusing. But the service was friendly, fast and professional.

Douglas O. le

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not much; well organized, easy to follow web cite. Exceeded my expectations

Telisha P. le

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Le client n'a pas laissé de commentaire.

Carol W. le

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Le client n'a pas laissé de commentaire.

Graham N. le

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Le client n'a pas laissé de commentaire.

Lartoya C. le

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Le client n'a pas laissé de commentaire.

Douglas L. le

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Appreciate flexibility in changing pickup time!

Anna G. le

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Le client n'a pas laissé de commentaire.

Robert H. le

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I'm sort of a regular, in the midst of a start up 2 custom trailer-Japanese foods and corporate catering, needing boxes, trucks to move cases, friends moving from Florida to coma and work for me! Needing a friendly, hospitable, clean and efficient "UHaul" group working for me!!! Great staff and great job!!!

Jeffrey Z. le

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Hire more people like Chester.

LATISHA D. le

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Le client n'a pas laissé de commentaire.

Candious A. le

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This location charged my card twice

Carol B. le

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Le client n'a pas laissé de commentaire.

Sandra S. le

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the people were friendly and very helpful they were able to make a very hectic day into an pleasant one

Jeff S. le

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practice of doing a 4 day check out is so unfair. I was done with trip in 1 day. drove less miles. shouldn't have to pay the amount and it is cheating me out of money! I expect a more realistic bill!

Alexy M. le

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We received an Excellent customer service. We had a reservation for a small storage unit but it was too small for all the things we had so the guy helped us immediately. He was very kind and accurate.

RUTH S. le

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worked for us

tony T. le

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I got a storage unit, and they opened up the wrong one initially, and when they opened it it 100 roaches ran out all over that people stuff , so he opened another and more bugs. JUST NASTY !

kelley w. le

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Adam was excellent. Uhaul is a nightmare.

RONALD W. le

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they changed the doors but left a gap. Told me they’d install a spacer and didn’t. Water damaged my box of old military and ruined them. All my belongings covered in pollen.

Joao M. le

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very friendly and helpful staff

Cory S. le

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Great service

Cory S. le

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Great service!!!!

TIONA W. le

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Mr. Ken was awesome to work with. I had a few issues with my unit and Mr. Ken I feel was very understanding and very attentive to my concerns and addressing my needs. I am grateful for His service!!

Carlotta K. le

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Fast and easy booking

ann l. le

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They really went the extra mile and met my needs on an efficient and speedy basis. Ann

GLEB S. le

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Best experience

BARRY W. le

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Ken Emerson always has great customer service.

Craig M. le

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Very happy

barry w. le

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Outstanding seevice

Brian M. le

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Excellent courtesy service

James A. F. le

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Another successful U-Haul moving memory.

Ann S. le

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Professional and polite staff

TATSIANA Z. le

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Great experience!

ANDREW S. le

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Very friendly

Shantella W. le

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It was a pleasure doing business with your location

Carlotta K. le

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Nice storage area, all my stuff fitted in.

Howard M. le

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The manager and staff were always super nice and helpful.

Angela M. le

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Outstanding customer service!

Ann S. le

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Professional and friendly. Would use again.

Shea K. le

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feedback

JAMES F. le

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The service experience couldn't have been better. However I've waited too long multiple times to get in and out of the facilities due to traffic and moving trucks being in the way of the gate.

Jennifer G. le

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It was quick and easy to be able to get a storage unit

Melanie N. le

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The young lady that work here at this site went way beyond the call of duty to make everyone feel comfortable and at ease,she was very knowledgeable of her job.Everyone left with a smile including me.

Mary H. le

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Ken and Adam always made me feel safe & welcome at all my visits. They should be commended for their outstanding customer service approach.

Marilyn H. le

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great

CHRISTOPHER VINC W. le

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Very hard to get out of. The rows are very narrow so you may be stuck if someone else has a truck for their unit. Even with the door locked, pollen, dust, and more were spread out throughout the unit.

Denise H. le

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Ken was so helpful and helped make a difficult move go smoothly.

David L. le

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My family and I are always happy with the service we receive at Uhaul. The staff are friendly, helpful, and professional.

JASMEEN P. le

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Conveniently located for our Office. However, price was higher than most. This was one of the reasons when had to close them. Too Costly!