Rachael Andrews was amazing , fast, friendly, making sure the unit was free of dust before entering, she did a quick dusting with a blower motor before I entered the unit making sure a padlock was on floor. I felt catered in a way, So thanks for the welcoming
Kenneth H. | First ImpressionsSelf Storage Units in Raleigh, NC, 27612
U-Haul Moving & Storage de Commercial Ave
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Conteneur U-Box® pour le déménagement et l'entreposage
Nous livrons des conteneurs U-Box, vous les remplissez et nous les entreposons dans notre entrepôt sécurisé. Chargez à votre rythme! Il suffit de nous appeler pour la livraison ou le ramassage de vos conteneurs U-Box.
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À 6,0 milles de cet établissement
U-Haul Moving & Storage of Downtown
716 Capital Blvd
Raleigh, NC 27603 -
À 6,1 milles de cet établissement
U-Haul Moving & Storage of Millbrook
5600 Atlantic Ave
Raleigh, NC 27615 -
À 7,0 milles de cet établissement
U-Haul Moving & Storage at Capital Blvd
3001 Capital Blvd
Raleigh, NC 27604 -
À 8,6 milles de cet établissement
U-Haul Moving & Storage at US Highway 70
2422 New Raleigh Hwy
Durham, NC 27703
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Very nasty, garabage bin never dumped, gate was old and broken always, no office onsite, one way in and one way out. Horrible location
John J. | Overall ExperienceThere was never an attendant on duty. The gate was never closed. There trucks and trailers left in the entry area preventing others from entering since there was no staff working the property. I was charged a mojnths rent at 6am the day after i moved out within my first 30 days. Needs to be refunded ASAP!
Russell B. | Overall ExperienceLabeling on the facility was very poor, and indicated that we needed to enter the facility to get a gate remote in order to leave. In actuality, the gate exit was weight-driven, so when we walked through the gate to see if the office was open, we became trapped outside in the cold. The office on-site was closed, and we spent 20 minutes on hold with the facility, followed by another 10 minutes on hold calling again. When we were connected, the service folks acted like this was a stupid mistake, and said they would come let us out in 10-15 minutes. 25 minutes later, another storage unit owner arrived and let us out, at which point we were able to move in properly. Facility could benefit from updated instructions and warning signs.
Joseph G. | Online Move InI would not recommend commercial avenue to anyone. The first time we opened the door to our storage unit after everything was moved in there were was a cockroach right there and then about 100 small bugs scattered. It was as if the cockroach gave birth right then and there. I set roach traps and also fumigated before finally moving our belongings to a different UHaul. I've used storage for years in different States and this was horrible. I did not take pictures but anyone who goes to the storage unit will se at least 3 dead cockroaches in my 5x10x10 unit. We found two dead cockroaches in our belongings. As we unpack a couple of things will be sure to take pictures. Horrible experience.
Emily C. | Overall ExperienceRemote storage site in Pleasant Valley Road is a very inadequate. Security gate left open for weeks because it was broken. Had an ant infestation in my unit that I had to exterminate in my own. Horrible facility layout - very difficult to access with large U-Haul Truck or any normal vehicle + trailer set-up. Almost no security. This site suits people coming an going in a car or pick-up truck storing low value items.
KATRINA H. | Overall ExperienceThe main gate was not secured for the last two weeks of our monthly stay … the dumpster inside the facility was overflowing and needed to be empty. It was hard to navigate turns with a 20 ft rental Just a few things we noticed !!!
Ellen V. | Overall ExperienceThe security gate was broken and remained open 24/7. The office was not staffed and the provided restrooms were not open. The storage room had roaches and clearly there was a vermin problem as bait traps were in the unit as well.
andrea t. | Overall ExperienceWhen we arrived at the U-Haul storage facility the unit that we had rented was already rented and locked. We had four carloads of helpers that waited for 20 minutes in over 90° heat until Uhaul Answered the phone and fixed the problem.
paul s. | Overall Experience