Le client n'a pas laissé de commentaire.TODD J.
Customer Reviews for U-Haul Moving & Storage at Florida Blvd
Pour nous contacter
Baton Rouge, LA 70815
(Located at the corner of Florida and Flannery)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Deonte G.
Le client n'a pas laissé de commentaire.Ellis M.
She tried charging me for going over the mileage. I was supposed to pick up the truck two blocks from where I needed the truck. The day before picking up the truck, I received an email stating I had to get the truck from Kaplan which is 30 minutes from where I needed it. I have used Uhaul many times in the past, but will be looking for another option next time.LIONEL M.
The gentleman working was such a blessing. after the Gonzales location did not have the truck we ordered, his store in Baton Rouge had one and treated us with such kindness. It definitely made the day much better. Losing a home from a hurricane and having to move is never fun. Thank you sir for taking care of us.MICHELLE T.
Keep doing what you're doing! Excellent customer service, friendly, courteous, professional and knowledgeable.fernando L.
Mr Kevin Nd Staff are Great never had a problem 100Colette M. | Expérience générale
Mr Kevin Been nice Since I moved in a storage unit 💙💙Colette M. | Premières impressions
Le client n'a pas laissé de commentaire.Katie M.
Le client n'a pas laissé de commentaire.LAURA W.
Company policy and implementation thereof. I traveled about 15 miles and got charged 16 $for gas because I didn't top off before I turned it in. That's a ripoff.JAMES M.
Le client n'a pas laissé de commentaire.john I.
When they were notified of the issues with my trailer they refunded a significant portion of my rental. They took care of me and service is the most important thing to me.Eric T.
People were friendly and accommodatingVICKI T.
Le client n'a pas laissé de commentaire.MICHAEL H.
Everything was goodORA G.
Le client n'a pas laissé de commentaire.Joseph B.
Le client n'a pas laissé de commentaire.SIERRA J.
Very professional and virtuous.GREAT JOB,John J.
The truck we received had an exhaust leak that made a lot of extra noise.JAMES K.
great serviceBRADLEY M.
Le client n'a pas laissé de commentaire.AARON D.
Le client n'a pas laissé de commentaire.Rickey W.
Franklin handled everything quickly and professionally.CINDY R.
They did a great jobJAMES R.
Le client n'a pas laissé de commentaire.SHANIQUA H.
Le client n'a pas laissé de commentaire.RICHARD L.
Le client n'a pas laissé de commentaire.JUSTIN A.
The pick up location was changed the day I traveled in to Baton Rouge. The new location was not a lot further to drive, but it caught us off guard at the last minute.Douglas C.
Outside of vehicle was dirty. Wasn't washedMARCUS F.
Le client n'a pas laissé de commentaire.JENNIFER P.
The lady was so rude she looked me like racist because I'm latino she is not good at allLUIS S.
The lady who took my reservation was rude over the phone. When I arrived she. Was rude. Very unprofessional . When I went to return the older man and younger man was very nice. And professional.No one had on a mask which they are mandated In our state.CHARLENE C.
Need More Help. Wait time ro long.LARRY S.
Your office was open late at night when we needed to get an extra truck to get the rest of my furniture. And you had one when there were none in New Orleans.MARTHA M.
Make the trailer has the license plate. And train the staff on customer service. It appeared that I was an inconvenience to both the lady behind the counter and the guy in the yard. I also had to build my own receiver in their shop because they were under staffed and had no one to build it for me and install it. And I got charged full price for the dayum thing. Shop was dirty tools scattered about very unprofessional. The office staff was on the verge of rude. This place needs workRAYMOND O.
Le client n'a pas laissé de commentaire.TYRONE M.
A ti e up on the teuck would help!Jon T.
Le client n'a pas laissé de commentaire.James S.
Thank you for a smooth easy rental! We appreciate you!Tammy T.
Poor customer service]HELEN H.
Place a bar for hanging clothesJERRY R.
Le client n'a pas laissé de commentaire.Larry M.
Le client n'a pas laissé de commentaire.WYNN M.
Everything was okayDEBORAH F.
Nothing. Everything was done professionalsFREDDIE J.
first experience puling small trailer, all went well, thanksCARLOS T.
No improvement opportunity observed.DONALD G.
Le client n'a pas laissé de commentaire.ROBERT S.
Le client n'a pas laissé de commentaire.NICHOLAS P.
Le client n'a pas laissé de commentaire.Shaniqua H.
Le client n'a pas laissé de commentaire.Timothy B.
I left all of my items because there was mold on EVERYTHING and nobody has any idea where it came from. When I brought my items to this establishment they were NOT molded and they also weren't exposed to mold.Jada S. | Expérience générale
Le client n'a pas laissé de commentaire.Jered S.
Le client n'a pas laissé de commentaire.MIGUEL R.
Le client n'a pas laissé de commentaire.Shaniqua H.
Kevin !! Helped out greatly! Very attentive toward customers and does a great job with customer service!steve O.
Yes but once again the scheduled drop off location wouldn't accept the equipment and didn't know where it could go. So in the middle of a rain storm I had to navigate the backstreets of Baton Rouge and find another place to dump your equipmenPAUL C.
Excellent service à la clientèleBRENDA P.
Le client n'a pas laissé de commentaire.EDWARD M.
Long wait lines, maybe some extra help would be goodVanessa H.
Le client n'a pas laissé de commentaire.HOPE M.
Everything was great!!CHARLES T.
Le client n'a pas laissé de commentaire.David B.
Le client n'a pas laissé de commentaire.NICHOLAS C.
Le client n'a pas laissé de commentaire.Sharon E.
Everyone needs to be on one accord and better explain the policies to their customersTREIVEANNA J.
Le client n'a pas laissé de commentaire.JONATHAN D.
Le client n'a pas laissé de commentaire.Michael H.
Le client n'a pas laissé de commentaire.Greg E.
The drop off was smooth and easy since there was a line on the inside, we just dropped off the keys and left.Karmesha D.
Continue being friendly and caring!Shalacey W.
Excellent service à la clientèleTRAVIS C.
It was a little bit of a challenge getting out with the trailer attached. The staff was helpful with directions to get out and the trucks had been rearranged by the time I returned the trailer. It is understandable since this is a very busy location.ROLAND S.
Le client n'a pas laissé de commentaire.DYNECHIA J.
Le client n'a pas laissé de commentaire.RICK D.
Le client n'a pas laissé de commentaire.STEVE D.
I had a blown tire on the interstate Then went to your web sites and requested help I also called and sat on hold for over 30 minutes without ever speaking to anyone at uhaul. After two plus hours and never getting a response from anyone at uhaul. I had to call someone else Pay for two new tire's and roadside assistance 1 795 $dollars later someone from uhaul finally called. Thanks for nothing Your truck was in substandard condition and you didn't have bad service you no serviceMack D.
Everything worked smoothly. No need to change anything from my experience.CECIL D.
I felt with horrible service and im being charged twice as much then I should be. I've never had a problem with this before and nobody wants to refund my money. I put the gas back where it was when I got I it, I left the truck in the same condition I recurrences it, I returned the dolly also, and I even returned the truck hours earlier then when it was due. When I returned it all the guy did was take the key and said that was it I could leave.brandie r. | Expérience générale
Le client n'a pas laissé de commentaire.Kevin J.
Le client n'a pas laissé de commentaire.WANDA A.
Again the person who handled my check out was friendly and professional.TIMOTHY C.
Le client n'a pas laissé de commentaire.Brian D.
Le client n'a pas laissé de commentaire.MARCUS T.
U-Haul needs more people like the manager at this location, Kevin. He straightened out a mess that the online people made moving my pickup location 2 or 3 times days before my pickup. Kevin deserves a raise! I will use this location and Kevin for my future moves. Great job Kevin!KEITH B.
All the staff were very helpful and friendly. They were a pleasure to work withGREG E.
Everything was fine.Reginald E.
I was not informed of the price correctly and some how ended up 269 $that's not 19,95 $ a day ends up to beERNESTO S.
Le client n'a pas laissé de commentaire.YORCHA L.
Kevin and his team have the best customer service ever I will recommend to family and friends this location Kevin needs a promotion and a raise he's awesomeFRANKLIN S.
Great service and great customer serviceCARL S.
Have trucks ready and on timeKaren F.
Very professional!FREDERICK B.
Le client n'a pas laissé de commentaire.KENNETH B.
Le client n'a pas laissé de commentaire.Deseria B.
Better customer service wait times to help on phone are one hour or moreJoyce S.
Le client n'a pas laissé de commentaire.MARANDA T.
I had a reservation for a truck for Sunday, Aug 1. When I arrived, they did not have a truck for me. I had to go to another location 10 miles away and a larger truck which created all kinds of difficulties and additional cost.LISA N.
The overall U-Haul reservation experience was awful. I rented a U-Haul at College Dr in Baton Rouge. Was told 2 days later by text they didn't have the truck and needed to move the reservation to Florida Street. Showed up to pick it up and was told it was double booked and they didn't have a truck. Had to wait for them to contact regional GM who asked if I could wait until the following morning. When I told him I was moving stuff that evening, he found a truck at a location much further down Florida. Ridiculous experience. And paid 79Â¢ per mile to go further. How hard is it to honor a reservation???ANURAG S.
Le client n'a pas laissé de commentaire.Susan F.
Le client n'a pas laissé de commentaire.John D.
Called ~2 hours before pick up time to tell me vehicle was not available until 12. No dolly available. So we had to wait twice. Once for the vehicle and for a dolly to become available. Staff was friendly howeverDestini T.
Le client n'a pas laissé de commentaire.MARILYN D. | Premières impressions
Wow..This was one of the most pleasant experiences i have ever had with any rental company. The whole staff from the top down were real to life people. They are the best at thier jobs and should pat themselves on thier backs for a job very well done. My wife and i escaped from the wrath of Hurricanes Laura and Delta in SW la . to a new beging in Baton Rouge. And the UHaul team made our move like it was made for the movies. JUST AWESOME. FROM START TO FINISH WE HAD THE VERY VERY BEST. PERIOD.ruth w. | Expérience générale
Several of the employees i remember from 10 years ago when i moved away. This says much about the work environmentMICHAEL B. | Premières impressions
Everything was good until we got to the counter. The white lady had a nasty attitude with several customers the day before(Sat 9/12) and I got the rudeness once I turned the equipment back in. I also asked her, was it anyone else I could talk to and thats when she said, she was tired and apparently didn't want to be there.Annie T. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!