No one was wearing masks. Given the problems with Covid-19, it would seem prudent to wear masks. The truck was very functional, and there were no problems with the functioning of the truck. The suspension system, however, was in not very good shape. the truck was not comfortable to ride in on any pavement with bumps, potholes, and even railroad tracks were very rough on the truck and the cargo. I had damage to some of my belongings.WILLIAM P.
Customer Reviews for U-Haul Moving & Storage at Florida Blvd
Pour nous contacter
Baton Rouge, LA 70815
(Located at the corner of Florida and Flannery)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Check in uhaul return and keep up with truck. I was called 4 days in a row asking where the truck was. And I returned it the same day I rented.Beverly B.
Le client n'a pas laissé de commentaire.SYBIL D.
Le client n'a pas laissé de commentaire.WESLEY T.
Le client n'a pas laissé de commentaire.Juna J. | Expérience générale
Le client n'a pas laissé de commentaire.Lashia M.
Quick and easyDARRIN T.
Le client n'a pas laissé de commentaire.hoa N.
I love everything about this locationBRIDGETTE B.
I very much appreciate how much they cared about me and the moves I experienced from a house fire and Ida, they are the best!LEE W.
Outstanding service and very professional with high value toward customer service!!LEROY A.
Nothing I can see, I LOVE this location and now ONLY use them! I have rented from numerous locations in the BR and Denham Springs areas and this one is friendly, responsive, helpful and communicate well. I have used them numerous times in the last 5 weeks and will be my only go to location for ALL my future rentalsHOLLY M.
Kevin and his crew were friendly and efficient. The best U-Haul experience I've had!William L.
Great customer service! Great prices and using UHaul really helped taking the stress out of moving. Would definitely recommend this place for your next move!JUANITA M.
I have been to this location several times and always treated well. I tell friends and family anytime they need to move that the uhaul at this location will take care of them.MARTIN M.
coffee while waiting.CARLOS T.
Le client n'a pas laissé de commentaire.Curieni J.
The UHaul website advertises the trailer that I rented as 4'x7". The width of the inside of the trailer is only 39". I could not use trailer for its intended purposes.Wendell B.
The customer representative, Darian, had one of the most pleasant personalities. He welcoming attitude was consistent throughout the entire process. I would definitely visit your company the next time I need rental service .CECILE W.
Le client n'a pas laissé de commentaire.ANDREA B.
Le client n'a pas laissé de commentaire.MICHAEL A.
The truck I rented had the check engine light on. I went back in to let the clerk know and she said "oh I know it's on, that one was having some issues". The truck drove very badly and I have rented with uhaul before and the truck did not drive as terrible as it did. There were several other trucks in the parking lot and the fact that I wasn't offered another truck was ridiculous. Then when I came to return it, there was a new person who said if I'm just returning he would check it in and email my receipt. I didn't get an email until the next day after someone from uhaul tried calling me at 8:30 am. I was still sleeping and didn't answer, not sure why they called but I finally got an email receipt after the call. This was not a very good experience at all.SHANTRELLE B.
Le client n'a pas laissé de commentaire.KEITH M.
I've rented a few times from this location and have always had great service from Kevin and his team. The trucks are clean and ready to go when I get there. Thanks!!!MARK B.
Le client n'a pas laissé de commentaire.CECELIA W.
Le client n'a pas laissé de commentaire.WALTER T.
Le client n'a pas laissé de commentaire.SHOHRAT C.
The sun visor wouldn't stay up. I had to keep pushing it up. Also, I haven't yet received the final bill via email.CARLA B.
Keep up your good work We will use you again for our moving needs .JOSEPH B.
Everything was great from the time I got the reservation on the phone. I got to my location for pickup all employee's were all helpful in expediting my uhaul experience. I was in and out very quick. I will use U-haul again.DAVID E.
Le client n'a pas laissé de commentaire.TODD J.
Le client n'a pas laissé de commentaire.Deonte G.
Le client n'a pas laissé de commentaire.Ellis M.
She tried charging me for going over the mileage. I was supposed to pick up the truck two blocks from where I needed the truck. The day before picking up the truck, I received an email stating I had to get the truck from Kaplan which is 30 minutes from where I needed it. I have used Uhaul many times in the past, but will be looking for another option next time.LIONEL M.
The gentleman working was such a blessing. after the Gonzales location did not have the truck we ordered, his store in Baton Rouge had one and treated us with such kindness. It definitely made the day much better. Losing a home from a hurricane and having to move is never fun. Thank you sir for taking care of us.MICHELLE T.
Keep doing what you're doing! Excellent customer service, friendly, courteous, professional and knowledgeable.fernando L.
Mr Kevin Nd Staff are Great never had a problem 100Colette M. | Expérience générale
Mr Kevin Been nice Since I moved in a storage unit 💙💙Colette M. | Premières impressions
Le client n'a pas laissé de commentaire.Katie M.
Le client n'a pas laissé de commentaire.LAURA W.
Company policy and implementation thereof. I traveled about 15 miles and got charged 16 $for gas because I didn't top off before I turned it in. That's a ripoff.JAMES M.
Le client n'a pas laissé de commentaire.john I.
When they were notified of the issues with my trailer they refunded a significant portion of my rental. They took care of me and service is the most important thing to me.Eric T.
People were friendly and accommodatingVICKI T.
Le client n'a pas laissé de commentaire.MICHAEL H.
Everything was goodORA G.
Le client n'a pas laissé de commentaire.Joseph B.
Le client n'a pas laissé de commentaire.SIERRA J.
Very professional and virtuous.GREAT JOB,John J.
The truck we received had an exhaust leak that made a lot of extra noise.JAMES K.
great serviceBRADLEY M.
Le client n'a pas laissé de commentaire.AARON D.
Le client n'a pas laissé de commentaire.Rickey W.
Franklin handled everything quickly and professionally.CINDY R.
They did a great jobJAMES R.
Le client n'a pas laissé de commentaire.SHANIQUA H.
Le client n'a pas laissé de commentaire.RICHARD L.
Le client n'a pas laissé de commentaire.JUSTIN A.
The pick up location was changed the day I traveled in to Baton Rouge. The new location was not a lot further to drive, but it caught us off guard at the last minute.Douglas C.
Outside of vehicle was dirty. Wasn't washedMARCUS F.
Le client n'a pas laissé de commentaire.JENNIFER P.
The lady was so rude she looked me like racist because I'm latino she is not good at allLUIS S.
The lady who took my reservation was rude over the phone. When I arrived she. Was rude. Very unprofessional . When I went to return the older man and younger man was very nice. And professional.No one had on a mask which they are mandated In our state.CHARLENE C.
Need More Help. Wait time ro long.LARRY S.
Your office was open late at night when we needed to get an extra truck to get the rest of my furniture. And you had one when there were none in New Orleans.MARTHA M.
Make the trailer has the license plate. And train the staff on customer service. It appeared that I was an inconvenience to both the lady behind the counter and the guy in the yard. I also had to build my own receiver in their shop because they were under staffed and had no one to build it for me and install it. And I got charged full price for the dayum thing. Shop was dirty tools scattered about very unprofessional. The office staff was on the verge of rude. This place needs workRAYMOND O.
Le client n'a pas laissé de commentaire.TYRONE M.
A ti e up on the teuck would help!Jon T.
Le client n'a pas laissé de commentaire.James S.
Thank you for a smooth easy rental! We appreciate you!Tammy T.
Poor customer service]HELEN H.
Place a bar for hanging clothesJERRY R.
Le client n'a pas laissé de commentaire.Larry M.
Le client n'a pas laissé de commentaire.WYNN M.
Everything was okayDEBORAH F.
Nothing. Everything was done professionalsFREDDIE J.
first experience puling small trailer, all went well, thanksCARLOS T.
No improvement opportunity observed.DONALD G.
Le client n'a pas laissé de commentaire.ROBERT S.
Le client n'a pas laissé de commentaire.NICHOLAS P.
Le client n'a pas laissé de commentaire.Shaniqua H.
Le client n'a pas laissé de commentaire.Timothy B.
I left all of my items because there was mold on EVERYTHING and nobody has any idea where it came from. When I brought my items to this establishment they were NOT molded and they also weren't exposed to mold.Jada S. | Expérience générale
Le client n'a pas laissé de commentaire.Jered S.
Le client n'a pas laissé de commentaire.MIGUEL R.
Le client n'a pas laissé de commentaire.Shaniqua H.
Kevin !! Helped out greatly! Very attentive toward customers and does a great job with customer service!steve O.
Yes but once again the scheduled drop off location wouldn't accept the equipment and didn't know where it could go. So in the middle of a rain storm I had to navigate the backstreets of Baton Rouge and find another place to dump your equipmenPAUL C.
Excellent service à la clientèleBRENDA P.
Le client n'a pas laissé de commentaire.EDWARD M.
Long wait lines, maybe some extra help would be goodVanessa H.
Le client n'a pas laissé de commentaire.HOPE M.
Everything was great!!CHARLES T.
Le client n'a pas laissé de commentaire.David B.
Le client n'a pas laissé de commentaire.NICHOLAS C.
Le client n'a pas laissé de commentaire.Sharon E.
Everyone needs to be on one accord and better explain the policies to their customersTREIVEANNA J.
Le client n'a pas laissé de commentaire.JONATHAN D.
Le client n'a pas laissé de commentaire.Michael H.
Le client n'a pas laissé de commentaire.Greg E.
Le client n'a pas laissé de commentaire.MARILYN D. | Premières impressions
Several of the employees i remember from 10 years ago when i moved away. This says much about the work environmentMICHAEL B. | Premières impressions
Everything was good until we got to the counter. The white lady had a nasty attitude with several customers the day before(Sat 9/12) and I got the rudeness once I turned the equipment back in. I also asked her, was it anyone else I could talk to and thats when she said, she was tired and apparently didn't want to be there.Annie T. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!