Évaluations des clients U-Haul Moving & Storage at Gause Blvd

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Gause Blvd

Cote générale :

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Adam B.
Évaluation :

The vehicle was in overall good condition considering the mileage of almost 100k. The only adjustment I believe that needed to be made was an alignment on the front end. The truck had a pretty strong pull to the right. Just commenting to potentially save you tired and improve mileage if that vehicle isn't traded soon.

robin S.
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Le client n'a pas laissé de commentaire.

Patrick W.
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Le client n'a pas laissé de commentaire.

Patricia W.
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Attendant was assisting a difficult caller which caused a 20-minute delay with me being serviced. I had registered on line and paid to expedite my service. Only one out of the two attendants were available to service me, but they were very nice and apologetic.

drexel D.
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Le client n'a pas laissé de commentaire.

Michael B.
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Le client n'a pas laissé de commentaire.

George B.
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Le client n'a pas laissé de commentaire.

Donald D.
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Le client n'a pas laissé de commentaire.

ALDARION D.
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Le client n'a pas laissé de commentaire.

Theodore M.
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Le client n'a pas laissé de commentaire.

Charles B.
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Friendly staff. Quick in and out

tessa P.
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Tony was very attentive and such a pleasant person to converse with. I would give tony a 10/10! Thanks for making me smile after a long work day when I know you had a long day too!

George W.
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As soon as I pull the truck in they started cleaning it I wish they would’ve done that before but the drop off location was fine I would recommend them

Marla H.
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Excellent experience. Very helpful people on staff. Great attitudes, pleasant to deal with.

JIMMIE R.
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Le client n'a pas laissé de commentaire.

Gary J.
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I had to go two cities away for a truck because it was on a Sunday and the place that I was told was open in the original city didn’t have a truck. The time sent on my reservation was wrong it was supposed to be 10am but was actually 3pm. The place they scheduled me to go pick up the truck on Sunday was empty with no one working there. I had to call the 1800 number from the parking lot and go even farther to get a truck to use. It was told to me that there was previously complaints with that location and that she would credit me for mileage. It was just a awful experience because I had people waiting on me and I was running around trying to get a truck. I even reserved it to avoid these messes. The last place I went to was great and they were quick and courteous as always. It’s 12:38am and I’ve finally got my bedroom set up and I’m about to go rest. I’m very ready for this day to end.

margaret G.
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Le client n'a pas laissé de commentaire.

glenn D.
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Everything was just perfect. My representative was extremely attentive and throughly explained every step of the rental process.

Eric L.
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Keep up the great work

Bachar C.
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Le client n'a pas laissé de commentaire.

Francis P.
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Le client n'a pas laissé de commentaire.

Simon F.
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Le client n'a pas laissé de commentaire.

Marvin C.
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Le client n'a pas laissé de commentaire.

needa J.
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Le client n'a pas laissé de commentaire.

Carmen B.
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Le client n'a pas laissé de commentaire.

Troy J.
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Le client n'a pas laissé de commentaire.

Alton Q.
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Hire a staff with good customer service experiences. That’s definitely lacking at this location. I would NEVER rent from here again. From check out to check in. The biggest attitude came from the guy who checks the truck in. Fire him.

Renee D.
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Le client n'a pas laissé de commentaire.

Lyrae K.
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Staff is very helpful and pleasant

Alishia S.
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The employees and service experience provided at this location were Great! Not confident I would be willing to use services again despite a need to move again within the next few months. The service provided at the drop location in slidell was very pleasant are the only reason I would consider future use of services.

Donnell S. | First Impressions |
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Thanks for making our transition back to Louisiana smooth and easy. We appreciate your help."BZ." Shalom

gREG J.
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Continue to hire helpful staff in your Slidell Office. They were great

valencia L.
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Le client n'a pas laissé de commentaire.

sherrica P.
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Le client n'a pas laissé de commentaire.

Dewan S.
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Le client n'a pas laissé de commentaire.

Atravier H.
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Giving customers their deposit back on time. No one should have to wait three to five business days to receive their money.

Andrew M.
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Attendant came out in the rain and held a friendly conversation. He didn’t flinch in the bad weather and conducted quick and friendly service. Definitely great service.

lawrence M.
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Le client n'a pas laissé de commentaire.

Davis E.
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Le client n'a pas laissé de commentaire.

DAVID R.
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Le client n'a pas laissé de commentaire.

Stephanie J. | Overall Experience |
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Na

Ronny O.
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For pick up and drop off I had several issues with the app. I was unable to go during store hours which is why I chose Uhaul because of the app and 24/7 option. With full service, the app would disconnect, delete data, not enable editing, and be unclear whether data (i.e. photos and information) was saved correctly or at all. Vehicle was returned at proper location on Sunday, January 19 at 5:50PM (one day early). I received nothing to reflect that.

ann F.
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Le client n'a pas laissé de commentaire.

Debbier A.
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Le client n'a pas laissé de commentaire.

kathy S.
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Nothing. Everything was perfect.

Ryan R.
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Le client n'a pas laissé de commentaire.

Daniel W.
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Le client n'a pas laissé de commentaire.

Sheila V.
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The staff is very knowledgable. superior customer service.

Patrick W.
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Le client n'a pas laissé de commentaire.

Patrice F. | Overall Experience |
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They were very helpful each visit and friendly

Timithy M.
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Le client n'a pas laissé de commentaire.

Kenneth A.
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Friendly and easy to work with, very much appreciated.

Joel S.
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Le client n'a pas laissé de commentaire.

Jeffrey C. | Overall Experience |
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Friendly, helpful staff. Easy, secure access. Only downside was the cost of such a small unit.

pat J.
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Very kind and professional staff.The guys outside were very helpful!

CHRISTOPHER L.
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Really no issues at branch level. What I have an issue with is how I have to do the employees job as far as inspection and damage reporting. I won’t be returning to uhaul just for that matter.

manish N.
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January 8, 2020 To ‘Whomever it may concern’ Dear Sir/ Madam, I was charged $10 extra because no one told me that just checking the seal on the dolly and mats, I’m liable for ‘em. First, I didn’t ask for 15” truck as I just needed a 10” without dolly and mats to move few small items that I couldn’t fit in my SUV from my house to an apt. within Slidell. So when I went back to return the truck, I was charged $10 dollars because the seals were loose from when I was just checking ‘em. I didn’t use the dolly or the mats as I didn’t need ‘em. Everything was already packed in boxes ?? and I moved ‘em by myself and just needed a 10” truck for under 20 miles. I think, the front desk person should have explained this loophole to me as it appears, UHaul is finding ways to make more money from their loyal customers But might end up loosing ‘em in the process. I have pictures to prove my point... Pls contact me at #718-791-8581 or email (manishjnarang@yahoo.com) if you have further questions. Truly, Manish Narang

Sheila R.
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C

Rhonda S.
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Le client n'a pas laissé de commentaire.

Tanya P.
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Le client n'a pas laissé de commentaire.

Wanda J. | Overall Experience |
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The overall experience I had with the staff, and the facility was excellent. I think the late fee was extremely high to say it was 1 time (2 days late) and it was communicated I was going to be late.

Sam T.
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Very nice, professional and friendly service by the Counter person and the Equipment person!!!

Richard W.
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Great experience

may f. | First Impressions |
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Facility is clean and secure. Everything went very well and the staff was very helpful with all questions and concerns.

bRILEY F.
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The staff was exceptionally helpful, courteous, and friendly. It was a wonderful experience and I will certainly use this U-Haul location again!

Marquis W.
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Make sure the truck is clean on the inside

Deborah T.
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Le client n'a pas laissé de commentaire.

paul R.
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Le client n'a pas laissé de commentaire.

William C.
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Le client n'a pas laissé de commentaire.

Francis P.
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The returning of the trailer was effortless. Thanks for giving great service.

MARK L.
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Le client n'a pas laissé de commentaire.

John N.
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Le client n'a pas laissé de commentaire.

Dustin C.
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Le client n'a pas laissé de commentaire.

laura R.
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Le client n'a pas laissé de commentaire.

William W.
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Thank god we noticed a flat tire upon loading. Was very pleased that you sent out a person for repair and he also changed another tire due to tread wear and said it probably would have blown. Driving from Louisiana to Illinois and just thought they could have done a better job of inspection, but again very pleased with quick action to get it fixed and thanking god it was caught.

Terry H.
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Le client n'a pas laissé de commentaire.

William G.
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All the employees were very nice. I enjoyed talking to each one.

Richard R.
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Le client n'a pas laissé de commentaire.

BERNARD B.
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All was great, no problems. Picked up the trailer and returned it a lot quicker than I thought I would.

kathryn W.
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Everyone was nice and helpful. No one told us that we needed to have the truck by 4:30pm (only that it needed to be returned with a full tank of gas) so we were charged for a second day even though we asked if we could bring it back before close at 7pm. We were told no and that we would be charged either way which was very rude and frustrating.

Eugene D.
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Nothing, all is well

Jane M. | Overall Experience |
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No communication in the office. Had to cancel my storage units multiple times because no one would actually do it.

Joey T.
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Le client n'a pas laissé de commentaire.

daniel C.
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Le client n'a pas laissé de commentaire.

Charlie W.
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Le client n'a pas laissé de commentaire.

Stephen M.
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Le client n'a pas laissé de commentaire.

Frank H.
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Le client n'a pas laissé de commentaire.

Kathryn A.
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This rep was friendly and efficient.

Paul L.
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Le client n'a pas laissé de commentaire.

Elizabeth M.
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Le client n'a pas laissé de commentaire.

Carol B.
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I feel that a vehicle should be full of gas upon renting. When time is limited going to the gas station cuts into your time to move. Three phone numbers to rent a vehicle is a bit much.

Tammy N.
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Le client n'a pas laissé de commentaire.

christopher m. | Overall Experience |
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I thank you for your services

Lucas K.
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Le client n'a pas laissé de commentaire.

christy C.
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Le client n'a pas laissé de commentaire.

Bruce C.
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Great customer service 5star! Vehicle had bad shimmy in front making it scary to drive. Staff was very receptive to the problem.

robert S.
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Le client n'a pas laissé de commentaire.

patrick R.
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Le client n'a pas laissé de commentaire.

BRIAN C.
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Enhance the staff welcome and responsiveness when customers arrive. Clarify how to handle the pick-up when the check-in was completed online. I feel like it didn't save me any time - it just resulted in not receiving a written contract. This was inconvenient later when I went to fill the fuel to the appropriate level prior to turn-in, and lacked the printed fuel estimator on the contract.

hope r. | Overall Experience |
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Very good experience

john t. | Overall Experience |
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Your loading dock area could not, absolutely not have a worse configuration. Too steep, very unsafe no matter what you’re loading and unloading. Especially a pallet with a pallet jack.

Chenita B.
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Le client n'a pas laissé de commentaire.

ALISON T.
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Le client n'a pas laissé de commentaire.

Terry H.
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Everything was great looking forward to using you again

michael W.
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Le client n'a pas laissé de commentaire.

David H.
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Did not have the size truck I needed

EVATANIA M.
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Le client n'a pas laissé de commentaire.

Evatania M.
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Le client n'a pas laissé de commentaire.

JOAN R.
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Chantel is an excellent customer representative. She was always so friendly, courteous, and helpful. Five stars for Chantel

DOUG B.
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Old RV trailers with the roll up style doors should be converted inside to have the newer style side rails that allow easier tie down of ropes and ratchet straps. I have rented 3 RV trailers over passed 2 months and have learned to request the newer style with the swing open doors to ensure they have the easier to use tie down rails inside.

Tonya a. | Overall Experience |
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There the best at the gauze blvd location in Slidell

WILLIAM B. | Overall Experience |
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The staff and property were great

Margaret B. | First Impressions |
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Personnel very friendly, quick and efficient.

john l. | Overall Experience |
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Cooperative and friendly

trisan c. | Overall Experience |
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The staff and manager was very polite and kind

michael K. | First Impressions |
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Very good service

nick s. | Overall Experience |
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Glad I had the U-Haul facility to use until I had time to clean out my garage for boat. Only minor issue was the outside area around space 24 had a good amount of water on concrete after big rains.

john F. | Overall Experience |
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Excellent Customer Service!! Very convenient!

michael d. | Overall Experience |
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Uhaul is always the best. Thanks

april c. | Overall Experience |
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I had to make a claim. The storage had mold all over my furniture.

Quincy H. | First Impressions |
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competent friendly staff. everything went smooth. had issues with trailer, they thanked me for informing them.

Jonathan J. | First Impressions |
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Yes

connie f. | First Impressions |
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Great! Nice people,attentive,clean facilities.

kim g. | First Impressions |
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very friendly and patient

Dennis D. | Overall Experience |
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Excellent service

Erin K. | Overall Experience |
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Great service, nice people working at facility. Storage unit door r quired a wedge to lift door up to lock and unlock. It could of be fixed to make I easier to get into and out of

BENJAMIN C. | Overall Experience |
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This place is poorly managed by a person who stores your personal data outside the server. Dont do business here, you will regret it.

tirell b. | Overall Experience |
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Except when I move out my stuff had mold and mildew and my freezer want work it was new only had few months

David A. | Overall Experience |
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Only reason I wouldn’t recommend any longer Uhaul is that if some one doesn’t use stay the full month of their store age rent they should get what money that they would not be in it

yvette r. | Overall Experience |
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Thanks

Johnny V. | Overall Experience |
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Great Job

lesley b. | First Impressions |
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Josh was the best!

vera J. | First Impressions |
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not a good experience at all the manager needs to take a course in customer relations....after reserving the unit i decided to get my money back and go somewhere else i do not recommend this place

christine h. | First Impressions |
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Staff was pleasant & helpful. Answered all of our questions.

Jennifer L. | Overall Experience |
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N.a.

Joann S. | Overall Experience |
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The facility was always helpful and professional.

JAMES G. | Overall Experience |
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this was convenient for the time we were there. but high on the expense side.

Beatrice W. | Overall Experience |
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Everything worked out fine

Beatrice W. | Overall Experience |
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Everything worked out fine

Fred G. | Réservation |
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staff was exceptional in every aspects of the service highly recommended, marty was awesome in assistant as well as the lady ( name unknown didn't ask)

Betty J. | Overall Experience |
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My name is Betty and I never had any bad experience with U-haul. This is my second time in two years using the facility and recommend anyone.

Miguelina R. | Overall Experience |
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I had mold on my furniture and in my boxes of clothes, only had the unit for two months

ANDREW Y. | Overall Experience |
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I really appreciate the effort management put in to organize the RV storage area, no longer did I have to worry about someone parking in my spot when I returned from a trip. Thanks

roderick f. | Réservation |
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The agent was very helpful and courteous.

Mary H. | Overall Experience |
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The only problem I had was spider's.

Kelly W. | Overall Experience |
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Everyone was very helpful

John D. | Overall Experience |
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Not enough staff had to wait to long for service

Sabrina P. | Réservation |
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Wonderful service upon arrival😁 Thanks!

RAYMOND B. | Overall Experience |
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Had a few gate issues with entry/ exit sequencing that required me to leave the storage unit area to return to the gate to open the gate again for the system to recognize that I was inside facility.

troy p. | Overall Experience |
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Very professional staff and helpful

PERRY B. | Overall Experience |
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the storage facility and employees were awesome. However the truck I rented had a large hole in the roof and several of my items were damaged and I had to replace my mattress and box spring.

Non reviews have been submitted for this location.

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