Le client n'a pas laissé de commentaire.jerry G.
Customer Reviews for U-Haul Moving & Storage at Gause Blvd
Pour nous contacter
Slidell, LA 70458
(At the corner of Gause and I-10 directly behind Taco Bell and New Orleans H)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.IRENE C.
Le client n'a pas laissé de commentaire.Kinsie R. | Expérience générale
Le client n'a pas laissé de commentaire.COLIN R.
Availability of ONE-WAY trucksSebastian K.
Office personnel and staff were very friendly and helpful. Second floor climate storage is as accessible as first floor because of covered ramp access. Recommend this location highly.Errol O. | Premières impressions
Le client n'a pas laissé de commentaire.DEBORAH C. | Premières impressions
My only complaint was that after I purchased the upstairs storage area, insurance and lock. I had to inquire about the 24 hour access to the storage area. However since my initial payment was already processed, 24 hour access couldn't be added to my account until February. An inconvenience nonetheless but everything else was fine.MARCUS D. | Premières impressions
The drop off after hours area was well lit and easy to use! The app worked great.DANIEL G.
Le client n'a pas laissé de commentaire.LINDSAY J.
I FOUND THE SERVICE AND EQIPMENT WERE EXCELLENT. I FOUND THE TRUCK RENTAL PRICE OF $29,95 FAIR BUT THE 0,89CENTS A MILE FOR LOCAL RENTAL SAME DAY RETURN TO BE WAY OVER PRICED.IT SHOULD BE 0,45 TO 0,5 PER MILE. THIS HAS OPEND MY EYES AND NEXT TIME I WILL BE LOOKING AT ALL THE AVAIBLE OPTIONS LIKE RIDER AND PENSKE AND BUDGET.CHRIS R.
I had a reservation for 7:00 AM. It was pushed back to 11:30 by uhaul. This really screwed up the day.Lowell D.
Le client n'a pas laissé de commentaire.Marion D.
nothing keep on doing what you are doing!William A.
Le client n'a pas laissé de commentaire.CRYSTAL M.
Le client n'a pas laissé de commentaire.Amber J.
The U Haul national site would not accept my zip code to complete the reservation. Had to call the phone line. Reservation person was excellent. The U Haul national site would not allow me to proceed because the 2 "read the rules" links would not activate.RAYMOND M.
The representative was impatient with the gentleman picking up the truck.meco C.
Excellent service à la clientèle.Caleb M.
My reservatiom was canceled arm's they had no reason why so when I go to pick it up nothing on moving day. Later they found a smaller truck. This resulted in significant amount of time lost. Extra cost as paid hero was retained longer. Also an extra day to make move. Next time I will use Ryder. U HAULS FAILURE resulted in Amy additional cost of approx $4,500.James B.
Le client n'a pas laissé de commentaire.sheila w. | Expérience générale
Le client n'a pas laissé de commentaire.Linda J. | Expérience générale
Mr. Marty Martin had terrible customer service. Upon return of the U-Haul I owed an additional $15,35 for mileage. He stood in front of us and charged my card without asking if I wanted to pay the balance in cash, as I paid the originals fee in cash. He was very rude and stated, we didn't even say we were paying the balance in cash, yet he didn't even ask how we would pay the balance. He should be reprimanded for his ignorancy and lack of concerning customer service. I have rented here before, but will think twice before renting here again.Michele M.
No improvement required.marion D.
The employees were very helpful and knowledgeable as to the size of storage that I would need.monica t. | Premières impressions
Very professional and friendlyRonnie T.
Hmmmm.... Let's see make sure truck has gas don't charge for extra day when the truck was turned in on time and you were late checking it in. Didn't even get my fuel credit that was promised and you charged me for your mistake not satisfied at all! I have used Uhaul for many years and have never been so disgusted like I am now. I am considering using a different truck company and would not recommend your services.KEVIN W.
Employees were professional and courteous.Robert B.
Le client n'a pas laissé de commentaire.JEFFREY D.
4x8 trailer was super easy to pull with my car. The Slidell U-haul staff was very nice and helpful.PEGGI M.
Our storage reservation was lost, the counter staff and the manager were extremely unhelpful and it took over an hour to return the truck and get our 1 month free unit as advertised. I wouldn't recommend anyone go to that specific uhaul location.Kinsie R. | Premières impressions
Le client n'a pas laissé de commentaire.TORREL B.
This location was over 30 miles out of my way because the original reservation location didn't have the truck I reserved. Tulane Ave location was horrible. But Gause location was friendly and helpful.PATRICIA S.
Just hard to maneuver in a very tiny parking lotDarnell P.
Le client n'a pas laissé de commentaire.Ranita T.
Le client n'a pas laissé de commentaire.DONNA D.
Absolutely a great place for moving needsCHAD B.
Le client n'a pas laissé de commentaire.Jonathan I.
The representative was very courteousTerrell L.
Le client n'a pas laissé de commentaire.joanna h. | Expérience générale
I completed my rental on line and the contract amount was 109,95 but my rate now is now over $114 . I also did not receive the free lock as advertised and when I rented the van I was supposed to get a free months storage rental but I have not that either. Please advise why!! ThanksGEORGE B.
Le client n'a pas laissé de commentaire.JOANNA H.
Le client n'a pas laissé de commentaire.Camden K.
Le client n'a pas laissé de commentaire.SHUCRI M.
Le client n'a pas laissé de commentaire.LORIE P.
4Vhrh. Try h rDIANE A.
Le client n'a pas laissé de commentaire.Roxanne D.
Your workers are very knowledgeable and helpful.Debra C.
Le client n'a pas laissé de commentaire.LOIS P.
Le client n'a pas laissé de commentaire.AL W.
Le client n'a pas laissé de commentaire.JORGE M.
Great staff ! Excellent service, 5 stars !Rhen P.
Le client n'a pas laissé de commentaire.DUSTIN W.
Le client n'a pas laissé de commentaire.CHARLES N.
Le client n'a pas laissé de commentaire.Kevin J.
Le client n'a pas laissé de commentaire.VICTOR H.
Le client n'a pas laissé de commentaire.Kevin W.
Great service, nice people, good equipment.JAMES G.
The storage was infected with termites I lost 3 bedroom of furnitureferdinand s. | Expérience générale
Le client n'a pas laissé de commentaire.Jmyra M. | Expérience générale
The ole black guy working in the store was kinda of rude but the technician that retrieved the car was quite patient, efficient and prompt.DIANE B.
Le client n'a pas laissé de commentaire.JAMES B.
Le client n'a pas laissé de commentaire.Michael B.
Le client n'a pas laissé de commentaire.Kili D.
Le client n'a pas laissé de commentaire.STEPHEN P.
Friendly and professional.VENISE R.
Le client n'a pas laissé de commentaire.JAMES B.
Le client n'a pas laissé de commentaire.Stewart Y.
Le client n'a pas laissé de commentaire.Kenneth P. | Online Move In
Le client n'a pas laissé de commentaire.RENE V.
Le client n'a pas laissé de commentaire.GEOFFREY S. | Expérience générale
Le client n'a pas laissé de commentaire.DAVID H.
Very helpful customer serviceLISA A.
Like in the previous rating this location is fantastic.CHAD B.
Le client n'a pas laissé de commentaire.Leslie C.
I reserved a 6'X12' Open trailer without tailgate. When I arrived to pick it up, the trailer had a tailgate, which created serious wind resistance at highway speeds. Furthermore, the trailer was not able to receive my load, which was 60" wide, due to a restriction in the rear of the trailer. I drove 720 miles round trip and came home empty-handed. I am not happy.JOHN W.
Le client n'a pas laissé de commentaire.Corey J.
Le client n'a pas laissé de commentaire.Corey J.
I don't think you can do anything. The whole operation worked as a team. Even with the busy lobby and the activity in the outside everyone addressed and interacted addressed all the customers like they only had one their.Chad B.
Le client n'a pas laissé de commentaire.anson R.
Le client n'a pas laissé de commentaire.Kiara S. | Expérience générale
Le client n'a pas laissé de commentaire.DEMETRA W.
Le client n'a pas laissé de commentaire.Charles R.
Le client n'a pas laissé de commentaire.llyod B.
Le client n'a pas laissé de commentaire.LINDA D.
We were told upon making our reservation that if we had to extend our rental that it wouldn't be a problem. The employees at this location threatened to report the truck stolen and told us that they would charge us double, because they could've rented it to someone else. If rental was a concern, we were renting it and paying for additional insurance. I've never had such a terrible experience while renting a Uhaul. The ignorance and lack of professionalism by the employees of this location is astounding. I will be sure to tell everyone I know.ERIN S.
Le client n'a pas laissé de commentaire.Gerard R.
Le client n'a pas laissé de commentaire.MARIA S.
Le client n'a pas laissé de commentaire.THOMAS S.
Le client n'a pas laissé de commentaire.Randy C.
Le client n'a pas laissé de commentaire.TRACEY M.
Parking log return agent was rude. I as charged for an extra day of rental and I should not have been.Kamran J.
Le client n'a pas laissé de commentaire.LYDIA W.
Mercicorey b. | Premières impressions
The van I got had a musty smell, they swapped it out and that van was cleaned, n good to go. Thanks guys!!!CATHERINE H.
This is the only U-Haul service I've ever used so it's hard for me to write a comparison however I did rent a truck as well as an appliance dolly but still had to deal with the smaller Dolly being strapped in and taking up space in the back of the truck it was very inconvenient and took up valuable space. I could not get rid of it even though I had already upgraded the dolly that I was using. I found this very frustrating and it should be improved for future customersKERRIE S.
Le client n'a pas laissé de commentaire.ANTONY B.
Le client n'a pas laissé de commentaire.Danny C.
I moved from Covington, LA to Folsom, LA. Proir to this reservation in Slidell, well in advance, I made a reservation in Covington for a truck for 3 days. Without a phone call, my reservation was canceled just a couple of days before my move. I realized this by an email i received from Uhaul. I suppose i was lucky to get the Uhaul i got for 2 days instead of 3 and 30 miles one way from my starting point in Covington. My new residence was in the opposite direction. I had to also settle for a smaller truck which caused me to have to make more trips. The old address and new address were a 20 minute drive apart. These facts caused my miles to rack up far greater than i originally anticipated with my initial reservation. Picking the truck up in Covington alone would have saved me roughly 60 miles, then the multiple trips back and forth, i lose count. My total uhaul cost was literally hundreds of dollars more than it would have been if my first reservation would have worked out. The people at the Slidell location were really nice, but the manager said there was really nothing he could do to help the extra cost and dropped reservation situation. The people i spoke with on the phone about it prior to my pickup were of little help.CHRISTINA B.
Le client n'a pas laissé de commentaire.Patrick B.
Le client n'a pas laissé de commentaire.Joseph O.
The original van I had rented turned out to be not available day before I needed it. Got a pickup truck and trailer instead. That morning of pickup I spent an hour and 30 min on the phone with U-Haul in order to pick up my truck. The rental would not show up in my account and it was before store hours, supposed to be a mobile pickup. Awful experience and not the first from this location.Sean M.
Very nice and helpful people at both locationsROBERTA V.
The only negative was when I fill it up it took 15 gallons of gas going 100 miles. Even though the gas needle was on Full doesn't mean it was fullCharles M.
Reserved a 26 ft truck for 1030 /5 Nov 2021, on Tuesday Told reserved truck was unavailable, can give you a 20 ft truck 4 Nov Had to wait on truck to get there Now have to birrow friend's pickup truck to get the things that didn't fit on smaller truck. How would you rate yourself? BTW, have self moved in the Marine Corps more than 7 times, so I do know how to fill up a truck with a tight, balanced load.CHRISTOPHER K.
Le client n'a pas laissé de commentaire.Steven C.
Le client n'a pas laissé de commentaire.LINDSEY T.
Great service and very professional workers thanks for the pleasant transactionsCurtis S.
Le client n'a pas laissé de commentaire.Dewayne V. | Premières impressions
I always get service here. Everybody is polite and ready to help.Scott H.
Le client n'a pas laissé de commentaire.WILLIAM T.
Le client n'a pas laissé de commentaire.BRUCE T.
Le client n'a pas laissé de commentaire.BROSLA R.
Le client n'a pas laissé de commentaire.Alan T.
Le client n'a pas laissé de commentaire.TANYA J.
Mice and roaches destroyed ALL of my belongings.terri b. | Expérience générale
Le client n'a pas laissé de commentaire.Trisan L. | Premières impressions
The gentleman was amazing but the young lady who initially assisted me was HORRIBLE.joan r. | Premières impressions
Le client n'a pas laissé de commentaire.Roy m. | Premières impressions
Your facility is nice but the agent wasnt real informative as far as entering your code and my code would not access us in si we had to go to the office 3x fir them to let us in once in we were unable to access out and we had to crawl underneath you gate as no one could here us blowing the horn and yelling the internet was down and we have no card yet. Hopefully today Nd sat we will be able to access without any problemsKristy W. | Premières impressions
We need access 24/7KAMAL Z. | Premières impressions
Veryhpful and friendly staffCesarea B. | Premières impressions
Le client n'a pas laissé de commentaire.TONIA A. | Premières impressions
I don’t recall being told I would be able to get to my unit, After business hours.Janice R. | Premières impressions
Le client n'a pas laissé de commentaire.Trenelle F. | Premières impressions
Professional, knowledgeable, friendly , helpful, fast and efficient. Mr Marty Chantelle and Jessie was amazingChantelle T. | Premières impressions
Le client n'a pas laissé de commentaire.Yvette C. | Premières impressions
I would like to have been told there were stairs in the facility. Found out when I was loading in. There should be ramps, elevators or lifts. Didn't think that was something I needed to ask. I've had storage units before. Never stairs!Cynthia M. | Premières impressions
Le client n'a pas laissé de commentaire.CHRISTOPHER D. | Premières impressions
I had a reservation at another location but unknowingly to me, it was a preferred location. I needed the truck like right now. My daughter in-law called the Gause location and Ms. Amy was a godsend we picked up a truck and she asked that I have it back by 3pm. We were back by 1pm. Thank you so much Ms. Amy, you saved the day....Derrlyn M. | Premières impressions
Rude staff, not helpful at all, acted as though they really didn’t want my business.BRIAN D. | Premières impressions
Le client n'a pas laissé de commentaire.Christopher M. | Premières impressions
Le client n'a pas laissé de commentaire.ferdinand s. | Premières impressions
Very clean, professional and friendlyLINDA R. | Premières impressions
Staff was very friendly and polite. Helpful in finding what I needed.Elaine M. | Premières impressions
Very professional staff. All social distancing and COVID-19 precautions were in place. It was a wonderful experience; this is the first time that I have ever purchased a storage.Tonya W. | Premières impressions
Le client n'a pas laissé de commentaire.Lyrae K. | Premières impressions
Le client n'a pas laissé de commentaire.Tyrell M. | Premières impressions
Facility is clean and secure. Everything went very well and the staff was very helpful with all questions and concerns.may f. | Premières impressions
Staff was pleasant & helpful. Answered all of our questions.christine h. | Premières impressions
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