Customer Reviews for U-Haul Moving & Storage at Genesee

2 874 évaluations

1400 Genesee St   Buffalo, NY 14211
(@ Barthel)

(716) 896-2345

Heures

  • Du lundi au jeudi
    De 7 h am à 7 h pm
  • Vendredi
    De 7 h am à 8 h pm
  • Samedi
    De 7 h am à 7 h pm
  • Dimanche
    De 9 h am à 5 h pm
Heures d'ouverture spéciales
  • 12/24/2022: 7h00 am à 4h00 pm
  • 12/25/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(716) 896-2345

1400 Genesee St
Buffalo, NY 14211
(@ Barthel)

Services dans cet établissement :

Heures

  • Du lundi au jeudi
    De 7 h am à 7 h pm
  • Vendredi
    De 7 h am à 8 h pm
  • Samedi
    De 7 h am à 7 h pm
  • Dimanche
    De 9 h am à 5 h pm
Heures d'ouverture spéciales
  • 12/24/2022: 7h00 am à 4h00 pm
  • 12/25/2022: Fermé
  • Inspection gratuite du remorquage
  • Retour client 24 heures
Établissement se consacrant à la récupération adaptative.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
1

We will never use U-Haul again. The 10ft truck we reserved and called to confirm twice was not ready for 24/7 pickup when we arrived. They stated that the location forgot to put the keys out. We rely on renting a vehicle for shows and this was unacceptable. If you need a truck confirmed, pay a little more and go with another company. It's not worth the nightmare.

Thomas M. 
Évaluation :
5

Best service

Md A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

luis M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Allen P. 
Évaluation :
1

Stop charging by the mile

Kayla W. 
Évaluation :
5

Continue doing what you are doing.

LuzDelia P. 
Évaluation :
1

Truck was falling apart door handle gas was not accurate told the worker at site he did not care as long as they made the money very poor site to get truck from

Vincent M. 
Évaluation :
5

Very friendly staff

Mark C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brenda P. 
Évaluation :
4

pictures of fuel need to be taken before and after rental

Edward S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Abdullah M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gina L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gina L. 
Évaluation :
3

Maybe an upgrade in the storage area with climate control and each unit close completely off from ceiling down.

Brenad Z.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRACI Z. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Muhammad A. 
Évaluation :
5

Staff was friendly and very helpful.

Wende A. 
Évaluation :
3

The agent who helped me in the morning was miserable and half asleep.

Dennis W. 
Évaluation :
5

Hire some help for the female at the Genesee location she works hard and is very professional.

Lamont T. 
Évaluation :
3

Clean the back of the truck out for the next user. Everything that I had on the back got dirty.

Michael P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tameka J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tracey G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew L. 
Évaluation :
2

Have more dollies & more bigger trucks

Ashley K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Stan B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bryan P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael B. 
Évaluation :
4

Keep doing what you're doing. My first truck was cancelled and the customer service guy explained to me why it was cancelled then he booked another one for me. Then the guy at the location was just as pleasant, he explained everything to me. I will certainly be using this company for my next very soon move.

Cherita L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gwendolyn S. 
Évaluation :
5

EVERY staff member I encountered was helpful, courteous and cordial. No complaints.

Latif A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharelle L.  |  Expérience générale 
Évaluation :
4

Personnel were working as efficiently as possible

Barry M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gwendolyn S. 
Évaluation :
5

The representative was fantastic thanks

Gordon M. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Aleesha J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sarina P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Petrina T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Francisco P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tasha M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eddie c.  |  Premières impressions 
Évaluation :
2

Mannnnn y'all need rat control in that joint. Highly disappointed that I paid that much for a month and it was so much rat feces all on my stuff like they had a party in my unit. Never putting my stuff in a storage unit ever again.

Monica M.  |  Expérience générale 
Évaluation :
3

Let customers know that it's a preference when making reservations online. Due to the fact, this being my first time using your service and I was inconvenience after making reservations online and having my location and time changed on me without knowing until receiving email stating location had been updated, I was like what....WOW. So, I had to pick another day with the time and location I preferred which changed my initial plans.

Renita M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James J. 
Évaluation :
3

When will I get my refund? I estimated 25 miles but only went 7

Regina H. 
Évaluation :
1

The guy I dealt with aucked

Aaron B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel T. 
Évaluation :
5

The staff was very helpful. The manager, Thomas was very knowledgeable and helpful. He always was pleasant and courteous whenever we had conversations. I appreciate Uhaul services and always having the supplies I need whenever I go there.

Desire B.  |  Expérience générale 
Évaluation :
4

It will be nice to have more people work behind the counter because I had to wait at least 20 minutes to get waited on the guy was on the phone with another account which I can understand but he was the only one back there.

Sandra T. 
Évaluation :
3

First the worker who help me when I first came in act like he didn't want to be there so me being me I still was nice the day I drop it off he argued with my sister and told her to go get her boyfriend or who ever else to fight them when I say this location has got so ghetto I will for now on go to a different location and they don't have no customer service skills what so ever I'm so disappointed

Kristy E. 
Évaluation :
5

I drove cross-country with a 4x8 trailer and the associates, and managment, we're beyond exemplary. I would of also like to thank a gentleman named Mike, that helped me with the trailer hitch. I would absolutely recommend the Klamath Falls, Or. location! Thank you for a great experience. Sincerely, Kimiko Jackson

Kimiko J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tameka J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

stella M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Derrick C. 
Évaluation :
5

The staff at this location were awesome - friendly, cheerful, helpful, courteous. Made the experience very pleasant.

Floyd H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jasmine B. 
Évaluation :
1

Provide routine maintenance to your trucks. Mine broke down and didn't even get to move. And Hire Professional respectful Customer service agents that deals with the public. If I can give less than a star I surely would. That location needs to be shut down. Very very poor services and equipment

Janita A. 
Évaluation :
1

The utility dollie I paid for was not in the truck as a matter of fact there was no dolly in the truck at all we did not realize until we got to our destination then had to drive all the way back and they wouldn't even reimburse for the miles so we just returned the truck and I was charged 65 for driving to my house and back this place is a joke and should be ashamed

Zakiya S. 
Évaluation :
3

Gas tank wasn't where I was told it should be and the something was wrong with the truck switching gears

granthom T. 
Évaluation :
5

When renting, I was closed out prior to promised discounts being added on, and had to pay the whole sum. Clarifying the process with other team members beforehand could help prevent this issue in the future.

Azora H. 
Évaluation :
3

One way to improve is to lessen the convenience fee for fuel charges. That's ridiculous! That alone has made me look at other truck rental or moving companies.

Renita M. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

David G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nwabueze I. 
Évaluation :
3

Customer in person service not the friendliest, could have been because it was a Sunday rental. Other than that it was fine.

Cheryl P. 
Évaluation :
2

location did not have equipment needed was not offered compensation or replacement. individual that helped me at first was rude and short when asked simple questions. would not recommend

Carly M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Valerie D. 
Évaluation :
1

The place was so run down and the employees had to make me wait 40mins after my reservation because they couldn't find the keys to the truck I was trying to rent. On top of that the gas was filled half way and they lied to me stating it was full tank if I didn't have a picture to prove my claim they probably would've charged me. Also I ended up getting charged extra which bought my total from $61 to $134. It was truly a disappointment experience because I wasn't treated like a customer instead I felt discriminatory against me.

Mohammed R. 
Évaluation :
5

So far everything is good

Aime L. 
Évaluation :
5

Great people work here!

Amina G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ARGYRIS K. 
Évaluation :
5

No Comment At This Time Thank You.!

Karen M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paige L. 
Évaluation :
3

I believe this is the second time now where I have reserved a U-Haul truck days in advance and to my surprise when I go to pick it up that day at that specific time at that specific location I've been hit with "we don't have any trucks for you currently". I can't even begin to understand that. What is the point of that reservation?? I'm counting on that truck that reservation and U-Haul continues to do me dirty like that. Not to mention the customer service is below average. No explanations. I'm getting fed up with U-Haul. Luckily uhaul had a 15' truck at another location but 20 minutes away from the original one. So now what I'm gonna get charged for all those extra miles driven?? It's just so frustrating and inconvenient.

Cameron L. 
Évaluation :
5

The manager was awesome and very engaging…..great service

LaDonna M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S. 
Évaluation :
1

They should be embarrassed. Except for the young man that checked me in upon my return, this is some of the worst customer service I have ever seen. Dispicable. From start to finish.

JAMES F. 
Évaluation :
1

Need to change the attitude of front desk or customer service staff....they are really rude and layze...

Sabbir A. 
Évaluation :
5

The Manager Thomas runs a good and busy business, focused with his customers, and seems to have a handle on all the details!

John D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

froziner B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elliot L. 
Évaluation :
5

Customer service isn't good, one of the employees ignored us and continued to talk with their friend. We had to wait a while before they finally decided to help us. You should pick better employees. Apart from that my experience with u haul was really good.

Mohammed R. 
Évaluation :
2

This location needs better communication from customer service. I asked for details about the rental (when to return, how, if there was any physical paperwork I should have gotten like a hard copy of the receipt, etc.) and was rudely dismissed and told to look it up via email, something I was not trying to do while driving the U-Haul as it would waste the limited time I had with the rental. There were just a lot of extra steps that could have been avoided if the staff communicated better.

mack H. 
Évaluation :
5

Continue to make your customers happy!!!!!

roy B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hawo J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

roy B. 
Évaluation :
5

This location by far is the premium Uhaul in the city of Buffalo. The staff is always courtesy, informative about the products and services offered by the company and super efficient in processing the customers in and out of the facility in a professional and timely manner

Bobbie J. 
Évaluation :
5

Get me a truck with 500 miles on it lhh but everything good on 1400 gennesse buffalo ny

Seneca W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

lashauntae G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Monica A. 
Évaluation :
5

Very good service keep up the work thx

Johnny W. 
Évaluation :
1

Need to change employee, and make better customer service

Alam S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

nicolas L. 
Évaluation :
4

When I arrived contact less pick up would not work for me. The associate working took her time out to help me out although the store was closing.

Evelyn F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

melendez I. 
Évaluation :
2

Access to storage are was not easily obtain The sweat car was in active and the rear of the facility storage area was poorly Maintained 🤔 Very disappointed in the condition of the storage area

jeffery m.  |  Premières impressions 
Évaluation :
4

I wish the truck that I rented was clean and sanitized; my cargo van was filthy, I was already pressed for time and I had to clean the van my self before I put my items in the van!! I had to wipe down the steering wheel the air rest the door handle the gear shift!! The windows had smeared hand prints!! And it needed to be vacuumed and mopped!! Disgusting

Rhonda W. 
Évaluation :
4

Took good care of me. Great service for a very busy location.

JOSEPHANTHONY R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alexis H.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debbie s.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Josie T. 
Évaluation :
5

Great customer service and helpful friendly staff. I'll definitely use this location again. The whole process was easy as 1,2,3!! Thanks

NANNETTE A. 
Évaluation :
1

The U-Haul truck I reserved and the location I reserved it at were unavailable despite being listed as available on this website. Exact availability should be on the website. This is not hard to do. I reserved on a Monday night and was told I would be contacted by Tuesday at 5pm. I was not contacted until Wednesday afternoon. Unprofessional. The U-Haul I received was poorly maintained and the steering wheel was disgusting, leaving my hands covered in black junk. Will not be using U-Haul ever again unless the equipment I reserve online and the time & duration that I reserve it for are guaranteed. 0/5 stars.

Garrett D. 
Évaluation :
4

Get more workers so the customers don't have to wait to be greeted or serviced

Courtney H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tammy G. 
Évaluation :
5

Very sweet woman working!! Easy drop off

Meghan M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

muhammadu J. 
Évaluation :
2

Worker to slow and unrespactful

Mortada H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ragip B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rosie M. 
Évaluation :
5

nothing to improve the general manager took care of me, and he was a gentleman early in the morning and walked to get my truck to me when I could've done it myself.. if I had 3 hands I give him 3thumbs up

Maher K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gwendolyn W. 
Évaluation :
5

I really appreciate your service . It was excellent.

mohammad C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Clarence B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

lashauntae G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debbie s.  |  Premières impressions 
Évaluation :
2

Se me dañaron muchas cosas por los ratones que hay en ese lugar

amanda a.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

veronica s.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Nakia H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcus S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wilbert W.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Khari W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SELINA B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAISY O.  |  Premières impressions 
Évaluation :
5

Our sales guy walked us through the whole process along with some useful tips.

Lillian Marshall M.  |  Online Move In 
Évaluation :
2

Loss many important and expensive coats due to a rodent or rat ate threw my stuff with rat feces everywhere will forward pictures asap

April C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tasishawna T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Margarita C.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

stephen l.  |  Expérience générale 
Évaluation :
3

Long time renter of U-Haul vehicles.

Valerie B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cassidy F.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Allarae P.  |  Expérience générale 
Évaluation :
2

came go get my stuff, rat poop all over it. disgusting, wont be using again. they never answered the phone either, I was always connected to customer service who didn't have answer half the time. Moving Out was the best thing.

Gabrielle F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbera W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sherene B.  |  Expérience générale 
Évaluation :
2

I was really disappointed upon moving into my storage unit because the phone representative assured me I had a ground level unit. When i arrived it was not a ground level it was up high on top the floor level, and there were no other units available at this facility. This was a big disappointment due to the fact that I'm disabled and also I had my movers waiting to load my storage unit for me. I wouldn't have chose this facility had I known this unit would be unreachable for me. This really made me sad!

Valerie W.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

yolanda a.  |  Expérience générale 
Évaluation :
3

Rate feces was in my unit when I swept it out...ENTIRELY TOOOOOOO MUCH...

VERONICA B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

stephen l.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

bianca g.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mehdi S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edna D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lovell F.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jason V.  |  Premières impressions 
Évaluation :
5

I would lik to continue to use this facility n wish to have consistent services provided. I was disappointed that I had to pay for a padlock separately which I taught all of that comes in a package store room u would have given a key for.

keanu m.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrice O.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Connor H.  |  Expérience générale 
Évaluation :
1

The staff was ok but the manager Brock was the worst!. I hated to ask a question if he was there. He was very rude and condescending to me and other patrons as well. I will never recommend this facility and I am not in any hurry to pay any fees owes due to my experience.

eric f.  |  Expérience générale 
Évaluation :
5

The gentlemen that helped us were very nice and polite. Appreciated the help.

Aimee V.  |  Online Move In 
Évaluation :
3

Le client n'a pas laissé de commentaire.

BARBARA H.  |  Expérience générale 
Évaluation :
1

I put my property in storage boxed well and in bends as well. Nothing was stolen or missing. My property was full of mice drippings and i end up throwing away very special items. Very hurt and disappointed.

rochelle h.  |  Expérience générale 
Évaluation :
1

I’m very unsatisfied a lot of my clothes and other belongings were damaged and destroyed

Randy E.  |  Expérience générale 
Évaluation :
1

I had to throw away over $400 worth of college supplies and essentials for my daughter due to RAT droppings all over her things and ripped up papers, textbook, pictures, etc. my daughter is very upset this is the second time this has happened. There was NO food at all or anything that would lure them into her COVERED storage bins. I'm highly disappointed.

Wayne M.  |  Expérience générale 
Évaluation :
5

There great the whole team

arnold w.  |  Expérience générale 
Évaluation :
5

The staff is awesome and very friendly and they met my needs.

Tammy J.  |  Expérience générale 
Évaluation :
3

The only issue was the mice drippings

lashawna g.  |  Expérience générale 
Évaluation :
4

The staff at the Genesee St. U-Haul was so professional and helpful as we moved out of our storage unit yesterday. I'm sorry I can't remember the gentleman's first name, but his last name was McDougal. He was awesome - so helpful and friendly. Thanks for making our move-out so easy!

Holly F.  |  Expérience générale 
Évaluation :
3

My experience with uhaul I gave a 4 only because I spent 3 hours in there the lady over the phone in the call center told me she gave me the biggest storage unit they have which was not true I couldn’t even fit my furniture in. It was the size of a bathroom I was unaware of the 26 outside storage until I got to uhaul.

Shirema D.  |  Premières impressions 
Évaluation :
5

Was treated like royalty from the owner who was very accommodating. The assistant manger was training and still handling large volumes of business with excellent customer service. I would like to ad

John R.  |  Premières impressions 
Évaluation :
5

The staff was Par Excellent!

Deborah W.  |  Premières impressions 
Évaluation :
1

Experience was horrible

Courtnee D.  |  Expérience générale 
Évaluation :
5

Johnell Jemison was very helpful & professional. He & the staff make using U-Haul at THAT facility a pleasure & a breeze. Thank you, U-Haul for having such dedicated, hard-working employees.

Brigitte A.  |  Expérience générale 
Évaluation :
2

I kept stumbling over a pipe that was sticking out of the ground in the storage unit I was using 0167 made a complaint no response from head quarters I felt they should have reduce the price

Angelo M.  |  Expérience générale 
Évaluation :
5

Also very clean but no Air in front office area.

Deborah G.  |  Expérience générale 
Évaluation :
1

Infested with rats

Queen H.  |  Expérience générale 
Évaluation :
2

Rat feces all over my boxes/belongings. Scared of what's may be inside. Place no food in storage area

jazmine i.  |  Expérience générale 
Évaluation :
5

Great management that went the extra mile

Maria A.  |  Expérience générale 
Évaluation :
4

I put my order in on line and it was all messed up ...the the guys at the genesee site were a great bunch of guys ..took are if me with a smile on a crazy day thanks for making a trying day end well

Crystal O.  |  Premières impressions 
Évaluation :
1

I was speak to by your manager in a demeaning matter, I paid my l storage on due date, a week in advance would be moving on 5-1-19 construction delayed me causing $1 005 in extra cost. :

VICTOR N.  |  Expérience générale 
Évaluation :
5

The employees were very professional and helpful.

Latisha F.  |  Premières impressions 
Évaluation :
5

u haul Is very nice organization and is first one to take care of their customers. Merci.

byamombe s.  |  Expérience générale 
Évaluation :
2

Uhaul was trying to charge me for some damages to the storage space in which I did not damage my furniture was damp do to the space being hit by a snow plow and my book shelves had to be thrown out

DANETTER L.  |  Expérience générale 
Évaluation :
1

When I came to move my things out of storage there were mice inside my boxes! There was a dead mouse in hallway ask staff to pick it up they refused I lost my pots and pans due to mice feces everywher

RONITA M.  |  Expérience générale 
Évaluation :
1

I was told over the phone a 49,99 stouage unit would be sufficent for my needs. At the store after waiting in line 20mins found out it would not hold a love seat as my largest article

Carol A.  |  Réservation 
Évaluation :
5

The process was smooth and quick. Great service!

Jacqueline S.  |  Réservation 
Évaluation :
4

Thank you soo much for everything !

ashley t.  |  Expérience générale 
Évaluation :
5

The manager was very helpful to me and answered plus helped with great suggestions I needed! I couldn't been more appreciative for his help! Though this one out of my way I am coming back here!

Katherine G.  |  Réservation 
Évaluation :
1

There was rat droppings on top of one of my box then to find a dead rat when we emptied the unit. My other unit had my furniture. It was covered with mold. I was given # to call the insurance people.

lajoyce f.  |  Expérience générale 
Évaluation :
5

Rental process was fast and smooth. Service was stellar. Absolutely no complaints.

SHANE H.  |  Réservation 
Évaluation :
4

Customer service was excellent. I will always use Uhaul when moving.

Camilla b.  |  Réservation 
Évaluation :
5

Great Staff!!

Brian C.  |  Expérience générale 
Évaluation :
1

I have water damage. The unit had leeks and rat dropping. My stuff was there for 9 months

Eleanor V.  |  Expérience générale 
Évaluation :
4

It was a pleasant experience

Vanessa B.  |  Expérience générale 
Évaluation :
1

I had to throw a few things out due to water damage and mildew in my unit from a water leak

sheena w.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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