The mice and rats are terrible and have destroyed a lot of my things!Andrea S. | Premières impressions
Customer Reviews for U-Haul Moving & Storage at Greenbrier
Pour nous contacter
Chesapeake, VA 23320
(between Military Hwy & I-64 on Greenbrier Pkwy)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 1/22/2022: 7h00 am à 5h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Customer service was great but the truck had a few maintenance issues. Wipers were old and one shredded while in use, the battery died and had to be jumped and the check engine light was on.Katherine C.
When you need help to change or choice a right equipment, that's right location and good assistance waiting for you.Qiaoyan L.
Get more six by twelve trailers available. Doing a good job.JOHNNYELLIS F.
Job well done!Dwayne O.
Le client n'a pas laissé de commentaire.Eli V.
Have a truck there to locate the first time around.CINO S.
Best rental return ever! There was a long line of trucks being returned and several folks came out to help. Made it quick and easy and everyone got out in a matter of minutes. Very courteous and professional. And it's very much appreciated! Great job.RALPHCHARLES J.
The inside of the van could have been cleaner. There was mud and crumps in it. But the van was a newer model and easy to drive.TIFFANYBASNIGHT D.
Le client n'a pas laissé de commentaire.TIMOTHYJOSEPH F.
Le client n'a pas laissé de commentaire.GASPARBANICO S.
Le client n'a pas laissé de commentaire.DOMINGO G.
The customer service is excellent at this location Katrina and Autumn were so helpful and politeBEVERLY CHANTAY J.
Le client n'a pas laissé de commentaire.KARENDENISE B.
the same lady checked me both in and out of my rental and was pretty nice about it - quite helpful I'd sayBRUCE B.
Le client n'a pas laissé de commentaire.Brittney D.
Le client n'a pas laissé de commentaire.Willie B.
The man who rented me the trailer never told me about $20 after hours drop off fee but did ask if I'd park the trailer back in the spot I picked it up from. I dropped it off the same day in the spot I took it from. U haul didn't do a daily inventory and didn't know they had the trailer in their lot for 20 hours when they called me. Poor customer service and communication. I'll go out of my way to try and make everyone go anywhere besides u haul if I don't get the $20 fee back.JEREMY A L.
The person who checked me in was nice , informative,and helpful.BARRY KEITH U.
Everyone we came in contact with at this location had excellent customer service skills, knew their jobs, seemed to actually care about you personally. Thank you for your service!Marvin J.
Awesome place. Staff is extraordinary.ROBERTBRUCE K.
The internet system for truck pickup was horrible. I was not in the system appropriately because after completing the online prompt they said I owed $16 so the computer would not send me a code. I was delayed and ascertaining the truck had to call the 1-800 number and had people standing around to help me move my father's belongings from one jurisdiction to another. I arrived for the storage they said the storage unit was not available and they had no record of my reservation horrible horribleuYvette R. | Premières impressions
Staff was pleasant, attentive and prompt.Charles L.
Le client n'a pas laissé de commentaire.MARIO DELMONT H.
No changes needed. Outstanding customer service.CHARLES IRVING S.
People were helpful and the equipment was clean and in good working orderAaron G.
Le client n'a pas laissé de commentaire.WILLIAMTEON P.
Helpful, Excellent amazing customer serviceARIEL D.
Le client n'a pas laissé de commentaire.JESSICA MARIA P.
Nothing, the experience was great and Autumn was really nice and helpfulJARMELRAHEEM B.
Very friendly staff! Both employees from pick up and drop off were excellent thanks again.Carmen A.
Le client n'a pas laissé de commentaire.RUQAIYAHSHARIFAH B.
Today i got the first leaking roof then i got a new one without any problem.YUNCAI W.
Le client n'a pas laissé de commentaire.WILLIAMHENRY W.
Wasn't enough customer parking but overall great experienceBrian M.
Le client n'a pas laissé de commentaire.Robert L. H.
Collin is awesome.KAYON R.
Le client n'a pas laissé de commentaire.Stacey B.
They did not have the furniture dollys I had reserved and claimed that they had not had any to rent since September. They did have ones they could sell us. Moving blankets we did rent had dead leaves on them.Blair W.
Le client n'a pas laissé de commentaire.Robert P.
Le client n'a pas laissé de commentaire.Qiaoyan L.
Le client n'a pas laissé de commentaire.PHILLIPMATTHEW N.
Le client n'a pas laissé de commentaire.Nicholas S.
Le client n'a pas laissé de commentaire.Quentin T.
Le client n'a pas laissé de commentaire.SUMMERCHAVON G.
The staff was extremely helpful. Everything was scheduled quickly and the staff listened to my requests and gave me exactly what I was looking for. I enjoyed my services and I will definitely use this location, the next time I am moving. I just want to say thanks for making such a stressful situation go so smoothly!JALINAANTWINETTE J.
Great service I have been to in the Uhaul Company thanksDekita B.
Le client n'a pas laissé de commentaire.JESSICA H.
The online check out system is not great. We weren't able to check in, so we had to call for help. Even with guidance, it took a while to navigate and we Kelly getting error messages from the site. You should let people know to budget extra time for check out just in case they're on a tight schedule and run into similar issues.Sheenita H.
Nothing at this time. Service is excellentNICOLE RENEA D.
The customer service was amazing from the two ladies that were working!MICHELLERENEA M.
Le client n'a pas laissé de commentaire.Sean C.
Mobile return serviceKARAMOH S.
Le client n'a pas laissé de commentaire.WALTER C.
Le client n'a pas laissé de commentaire.AUDREYMARIE T.
Le client n'a pas laissé de commentaire.Bjoern I.
Advise the customer if renting multiple types of equipment to return to them to just one location versus multiple locations.JORGE R.
Le client n'a pas laissé de commentaire.Reginald W.
Le client n'a pas laissé de commentaire.JUSTINJARON P.
Le client n'a pas laissé de commentaire.Dekita B.
Le client n'a pas laissé de commentaire.GERALD E.
Le client n'a pas laissé de commentaire.Denise P.
Return system is very difficultANNECURTIS M.
Everyone was very friendly. We were in and out quickly on pickup and drop off. They really understand good customer service.SCOTT M.
Le client n'a pas laissé de commentaire.CYNTHIA D.
Le client n'a pas laissé de commentaire.Jame N.
Krista Walz was exceptionally proficient and a complete pleasure to work with. She sets the bar for customer service in Hampton Roads!William C.
The customer service was excellent. they treated me like family. I was really impressed thank you U-Haul. you are the bomb.comJames M.
Online reservations were super easy . The lady at the store was very nice and helpful. After hours equipment return is very convenient. Overall great experienceGARRYANDREW S.
Le client n'a pas laissé de commentaire.SHELLY F.
Le client n'a pas laissé de commentaire.DELOISLORETTA D.
Le client n'a pas laissé de commentaire.DEMETRIUSEUGENE C.
They are awesome employeesDEKITADOMINIQUE B.
I feel I was charged too much for fuel for going 17 miles.Cheryl L.
No commentsANTWANE J.
Le client n'a pas laissé de commentaire.DEMETRIS RYAN C.
Le client n'a pas laissé de commentaire.Darryl B. | Expérience générale
I rented a cargo van and the van smelled like cigarette smoke. The van wasn't clean and there was a cigarette in the van. The young lady at the desk cleaned the van before I left. The front desk staff were very, very friendly, kind and helpful. They went above and beyond to assist me. There were a lot of supplies available for me to purchase if needed. My reservation was ready for pickup with no issues. The process was smooth and easy.IVORYCRYSTAL J.
Le client n'a pas laissé de commentaire.TANASHALAVERN B.
Thank you, Summer you were very helpful and patient with my many questions.CHARLESVICTOR G.
Helpful and friendly staff.DAVIDGREGORY G. | Premières impressions
Le client n'a pas laissé de commentaire.GAITHER B.
Extremely helpful and friendlyMark B.
Le client n'a pas laissé de commentaire.TIMOTHY B.
Le client n'a pas laissé de commentaire.Michele H.
Le client n'a pas laissé de commentaire.Stephanie R. | Expérience générale
I had a bad experience I won't recommend this I won't use U-Haul no more I'll keep using y'all's competitors I got argued at I got told different things I mean there's a mistake been made I went to the manager tried to show her where to my steak made I was basically told they don't make mistakes and I didn't know what I was talking about so me and U-Haul is not a good fit and I will not be using U-Haul no more if you need to contact me you can contact me at 252-340-6451 thank youSTEVEWAYNE S.
Making sure the inside windshield is clean. Other than that, nothing else I can think of. My equipment was cleaned for the most part, the inside windshield could needed attention though but, it was fine for me. However, the other customer might not be okay with it. Overall 5 starsKYLE RICHARD S.
Customer service was awesomeCHRISTOPHERPAUL L.
Le client n'a pas laissé de commentaire.WILLIAM R.
Employees are great, my Negative RATING IS ONLY BECAUSE:requiring an upload/photo of the Very Sensitive information on the standard driver license demonstrates a lack of sensitivity to the current volatile info-thievery and also to those older folks uncomfortable with the tech. I am VERY proficient in online operations and I DO NOT want my Drivers License/numbers/home address/Social Security# etc uploaded to strangers or a potentially insecure corporate web site ( the DEFENSE DEPARTMENT was hacked, so...please don't patronize me.) making it a requirement to rent means we will make other choices, or endure the rude looks from your employees and persist/insist in spending our money with UHaul anyway...FIX THIS.Richard S.
Le client n'a pas laissé de commentaire.KEELAAMELIA G.
Staff were friendly and helpful.LINDA B.
I had a totally positive experience. This was the first time I rented a vehicle and a storage unit. My teller Krista was so nice. She took time to research what I needed and was very thorough in finding a vehicle and the correct size unit. The best part was when I was in the parking lot returning the vehicle at the end of the day it was also the end of her shift. She remembered my name and was concerned that all went well. Very nice folks there ðŸ˜ŠBRENDARENA S.
Only issue was reservation being changed when I talked to the call center. Autumn was amazing. I will recommend this location to anyone needing a uhaul service in this areaGary T.
When I go to drop off my vehicle I was told it's too late I arrived right before closing. I told the man I was not given a specific time to return and was advised I could return whenever. He scoffed and told me to just leave the keys in the car and said nothing else.Amanda M.
Le client n'a pas laissé de commentaire.MICHAEL S.
You all do a great job!Frederick W.
Le client n'a pas laissé de commentaire.Josiah P.
It is great place for rental cars.Qiaoyan L.
Le client n'a pas laissé de commentaire.ASHLEYCHERELLE M.
Latch pin didn't line up correctly. Other than that it was perfectMICHAEL B.
Great customer service!DEBRA DAVIS H.
Excellent service!Michael N.
Le client n'a pas laissé de commentaire.NICHOLAS W.
Le client n'a pas laissé de commentaire.CYNTHIA M. | Premières impressions
The staff at greenbrier we're super helpful and engaging..keep them all!Heather W. | Expérience générale
Tiptop!Charles B. | Expérience générale
Le client n'a pas laissé de commentaire.WILLIAM C. | Expérience générale
Immediate help when I walked into the building. Fast, friendly service and was done with reserving online and out the door and into my unit in a timely manner.Eric V. | Premières impressions
Le client n'a pas laissé de commentaire.STEPHEN M. | Expérience générale
The young lady was very polite and friendly!Pamela S. | Premières impressions
Le client n'a pas laissé de commentaire.MANUEL R. | Expérience générale
Le client n'a pas laissé de commentaire.Chauncey s. | Premières impressions
Le client n'a pas laissé de commentaire.ALFRED KEITH C. | Premières impressions
Le client n'a pas laissé de commentaire.tamika c. | Premières impressions
TiptopCharles B. | Premières impressions
Le client n'a pas laissé de commentaire.Sophronia K. | Expérience générale
We had made reservations on the phone when my husband went to the store they explained everything in detail and the price quote over the phone was different from our final payment because our first month storage payment was Free ...THANK YOU UHAULfred M. | Premières impressions
Everybody at the location was extremely helpful.Jauschua S. | Online Move In
Le client n'a pas laissé de commentaire.Carl E. | Premières impressions
Convenient, cleanStephanie R. | Premières impressions
Le client n'a pas laissé de commentaire.CHESAPEAKE R. | Premières impressions
The owner was very helpful and knowledgeable. She was eager to assist her workers even while helping other customers and without missing a beat with either transaction. I will definitely recommend this location to anyone in the Portsmouth area.Carmela G. | Premières impressions
Unit was damaged in the ceiling area before we put stuff in itMark T. | Premières impressions
I wish they remembered the woman's name that helped me over the phone. Might've been Christine? She was amazing! She was clear with instructions. Polite and patient with me.Jasmin T. | Online Move In
The first month rent free was a wonderful incentive. Betty RigginsBettyann R. | Premières impressions
Le client n'a pas laissé de commentaire.James B. | Premières impressions
Le client n'a pas laissé de commentaire.paul d. | Premières impressions
Very Friendly and Knowledgeablereginald j. | Premières impressions
I am disabled and unable to stand for very long. The lady who waited on me was wonderful. She went above & beyond good customer service to assist me. I really appreciate everything she did to help me.rosellen c. | Premières impressions
Le client n'a pas laissé de commentaire.JAMES F. | Premières impressions
The process was smooth and seamless.CATRINA R. | Online Move In
Both cost were very helpful I would definitely use you againjacy p. | Premières impressions
I am a business owner and I personally think that business owners should have 24 hour access with proven documentationChef Josephs K. | Premières impressions
The General Manager,at Greenbrier located was the best he help me with what I need to and I Thank Him so much!Patricia S. | Premières impressions
The staff at Greenbrier is outstanding!Karen H. | Réservation
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!