You all do a great job!Frederick W.
Customer Reviews for U-Haul Moving & Storage at Greenbrier
Pour nous contacter
Chesapeake, VA 23320
(between Military Hwy & I-64 on Greenbrier Pkwy)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Josiah P.
It is great place for rental cars.Qiaoyan L.
Le client n'a pas laissé de commentaire.ASHLEYCHERELLE M.
Latch pin didn't line up correctly. Other than that it was perfectMICHAEL B.
Great customer service!DEBRA DAVIS H.
Excellent service!Michael N.
Le client n'a pas laissé de commentaire.NICHOLAS W.
Le client n'a pas laissé de commentaire.Melvin D.
Collin and the other customer service rep did a spectacular job. This is the best experience I ever encountered with Uhaul.CHRISTOPHERLEE O.
It was slightly after hours, yet an employee who was closing up came out and explained how to self check the truck. J'ai été très impressionné.Mary C.
Le client n'a pas laissé de commentaire.Alfred L.
Le client n'a pas laissé de commentaire.Karl M.
I didn't like the requirement of me using my phone to support the rental experience. There should be an option to have in person services, even if for additional fee.NATHANIELJAMES H.
Le client n'a pas laissé de commentaire.BENITAFRANCINE H.
I NEED MY SERICE RECEPT ASAP FOR 11/22/21LINDAMARIE S.
Le client n'a pas laissé de commentaire.JOSHUA B.
Don't rent broken U-HaulsChristopher T.
Great customer service! Crew was very friendly.Jeff B.
Le client n'a pas laissé de commentaire.CYNTHIA M. | Premières impressions
The staff at greenbrier we're super helpful and engaging..keep them all!Heather W. | Expérience générale
Le client n'a pas laissé de commentaire.Charles W.
Nothing as everything was exceptional. I wanted to say Summer Swanfer Jackson was exceptional and very helpful.nicole D.
5'x9' trailer is only 4'11" X 8' ? . Not Load size = Ripoff .John C.
Le client n'a pas laissé de commentaire.KATRINA ALICIA W.
Fast and efficient.Michael M.
Le client n'a pas laissé de commentaire.thomas B.
Le client n'a pas laissé de commentaire.MYRONLYNN C.
I choose the option to have my receipt emailed to me and I had to call the next day to have that done. It was not since the day of check-in.ROBINRENEE B.
Tiptop!Charles B. | Expérience générale
Agent was helpful.Akin A.
Le client n'a pas laissé de commentaire.WILLIAM C. | Expérience générale
Immediate help when I walked into the building. Fast, friendly service and was done with reserving online and out the door and into my unit in a timely manner.Eric V. | Premières impressions
Representative was efficient and professional no complainAROON I.
RienWILLIAM P L.
The whole experience was awesomeREBECCA JO ANN L.
Reps were courteous and friendly.LISAGILLIAN B.
Le client n'a pas laissé de commentaire.John W.
The young man who helped me did an excellent job! Very efficient and great customer service and attitude! And - as it worked out - he was the same young man that checked me back in when I returned the Van. Great job!Stephen B.
Le client n'a pas laissé de commentaire.MICHEAL T.
Le client n'a pas laissé de commentaire.DEMETRIUSEUGENE C.
Le client n'a pas laissé de commentaire.STEPHEN M. | Expérience générale
The staff was friendly and helpful. PeriodCHARLES JEFFREY R.
The young lady was very polite and friendly!Pamela S. | Premières impressions
Le client n'a pas laissé de commentaire.SHAWNLAMAR H.
Le client n'a pas laissé de commentaire.ANGELAZENOVIA K.
Le client n'a pas laissé de commentaire.Stacey B.
Le client n'a pas laissé de commentaire.THEODOREB W.
Le client n'a pas laissé de commentaire.LINDADARLENE E.
Ms. Briana went above and beyond to help me get all my supplies and equipment. She was very friendly, knowegable, patient, and understanding of what I needed even when I didn't know what I needed. When I returned my van, the gentleman who helped me, not sure of his name, was quick, thorough, and helpful. Renting the van, picking up and dropping off was easy and convenient. The whole process was easy to complete and duplicate. Even extending my return was easy. I would definitely recommend this location and company! Keep up the great work. Respectfully, Ms. Jalina JacksonJALINAANTWINETTE J.
Le client n'a pas laissé de commentaire.MICHAELJOSEPH P.
Le client n'a pas laissé de commentaire.ANTONIASARAI W.
Le client n'a pas laissé de commentaire.THOMASLEE B.
Le client n'a pas laissé de commentaire.Ruben W.
Nothing. Very prompt, professional and courteous. Je la recommande fortement.EUGENEEDWARD G.
Le client n'a pas laissé de commentaire.MANUEL R. | Expérience générale
No improvements needed.Charles S.
All was good and a great group of personal.DENSON S.
Le client n'a pas laissé de commentaire.Karen H.
Le client n'a pas laissé de commentaire.Chauncey s. | Premières impressions
Le client n'a pas laissé de commentaire.ALFRED KEITH C. | Premières impressions
The van smelled heavily of cigarette smoke. The transmission on the van needs serious work.. it was getting stuck in gear. The inspection photos prior to my drive did not match the photos provided. I had to dispute each one.DEVYNQUINN T.
Ms summer is great give her a raise PleaseWILLIAMJOSEPH C.
Le client n'a pas laissé de commentaire.tamika c. | Premières impressions
Your staff did fine. The store was a little busy that day but I was served quickly.GARYFRANKLIN M.
The computerized process was difficult. It would be easier if someone was there to assist if needed.Raymond B.
Le client n'a pas laissé de commentaire.MYASIALEILANI SM H.
Staff very friendlyLISAGILLIAN B.
Worst experience with Uhaul ever. I will never use Uhaul againCHRISTOPHER G.
Do not use 24/7 my equipment I ordered was not in the truck, I had soooooo much difficulty getting the code for the key, night staff via phone very rudeCorasha D.
If it wasn't for the prices then it would be less than 3 stars. My initial interaction with the customer service rep made it seem like I was a bother for her since she was there alone and have four customers in store and one on hold. She seemed very overwhelmed and kind of new. The manager was helpful and provided me a discount due to a clerical error on the first reps part. Vehicles also need some TLC.CHRISTOPHER S.
BEWARE IF YOU DON'T TURN YOUR TRUCK IN ON TIME YOU WILL BE CHARGED DOUBLE, MY PROBLEM IS NOT THAT BUT THAT THEY GIVE YOU PLENTY OF INFORMATION BUT NOT THAT, SO MAKE SURE YOU ALLOW EXTRA TIME FOR THINGS TO HAPPEN, WHICH IS WHAT HAPPENED TO ME. CALLING AND EXTENDING YOUR TIME DOES NOT MATTER.VICKI W.
Le client n'a pas laissé de commentaire.Robert C.
This rental was amazing. It was a newer van, the tank was full and the inside was clean and did not have an odorTiffany D.
I've rented at this location a number of times in the last 18 months. To be honest, I'm surprised by the average ratings you've been given on Google. All of my experiences have been really positive and the staff has been really helpful.WILLIAMA R.
Nothing other than again it's no way a uhaul should have to be picked up an hour awayTrevis E.
everything went fine. they have a routine memorized and follow it.AARONWAIN L.
For starters I think ensuring you have the correct equipment would be a good thing. I had a rental that I rented for two days. Got a call that someone else had reserved it for the day of my return and asked if o could return it a little early. Asked would they have a smaller truck for me to use so I could finish and they reserved a ruck for me at a new location. The morning of while returning the truck to them I get a call now saying my reservation is in another city. So I have to drive all over to get the new rental truck. When I finish I return rental truck and I bring equipment back to this location. Only to find out later that o have been charged for missing equipment.TRAVIS LAMAR B.
Le client n'a pas laissé de commentaire.TERESALYNN W.
Briana (I think that is the correct spelling of her name) took care of me. I rented a motorcycle trailer. She is fast and efficient and has a great personality. As always the staff at Uhaul is awesome.DENNISBRIAN B.
Good customer serviceCarlos F.
People were friendly and helpfulTIMOTHY JAMES S.
Le client n'a pas laissé de commentaire.JARRYD THOMAS H.
Keep doing the great job that you are doing!ANDREBATLENER S.
Le client n'a pas laissé de commentaire.COURTNEY KELLY J.
Le client n'a pas laissé de commentaire.JACQUELINE B.
Le client n'a pas laissé de commentaire.ALICE G.
I was charged for a late fee even though the trailer was returned 45 minutes before my deadline. Luckily there are cameras to prove my arrival time.FREDERICKALAN S.
TiptopCharles B. | Premières impressions
Le client n'a pas laissé de commentaire.Robert D.
Le client n'a pas laissé de commentaire.Sophronia K. | Expérience générale
We had made reservations on the phone when my husband went to the store they explained everything in detail and the price quote over the phone was different from our final payment because our first month storage payment was Free ...THANK YOU UHAULfred M. | Premières impressions
I have rented vehicles from this location on several occasions but this time it was not good. The van did not smell good. There was mud in the back and on the doors. The right blinker did not work. And the gas tank was almost empty.TIFFANYBASNIGHT D.
Le client n'a pas laissé de commentaire.James L.
Le client n'a pas laissé de commentaire.ASHLEYMARIE G.
Le client n'a pas laissé de commentaire.John R.
Le client n'a pas laissé de commentaire.KENT N.
Le client n'a pas laissé de commentaire.JAMESALFRED T.
Autumn did a great job despite having to answer the phone and keep several other people in line convinced that they would be helped soon.KENNETHEARLE L.
No complaints. Great job!JAMESANDREW D.
Le client n'a pas laissé de commentaire.DEREKALEXANDER M.
Excellent customer service thank you....BARONLEON S.
Chalon and his team mates did an excellent job.Stanley H.
Le client n'a pas laissé de commentaire.JACKIEO'NEIL J.
The truck was very damaged with dents and scratches compared to the pictures when giving the confirmation.Shaani D.
Le client n'a pas laissé de commentaire.Michael P. | Expérience générale
Vehicle was ready with virtually a last-minute Reservation. Check-out and back in was easy.DANNYWILLIAM S.
The truck was clean. Autumn was very knowledgeable and professional. The whole experience went smoothly.MARYANITA J.
Hitch installer did excellent job. Fast and friendly service from staff as well. Thanks again.ray S.
Le client n'a pas laissé de commentaire.Serenity D.
Ppl were very professional.Cynthia J.
Lug nuts loose on the trailer other than that everything was greatLORETTACHRISTINE M.
Everybody at the location was extremely helpful.Jauschua S. | Online Move In
Le client n'a pas laissé de commentaire.Gerianne C.
Le client n'a pas laissé de commentaire.makhinohn w. | Expérience générale
Very polite and helpfulTHERESA B. | Expérience générale
Le client n'a pas laissé de commentaire.Carl E. | Premières impressions
Le client n'a pas laissé de commentaire.Frederick H. | Expérience générale
Courteous and professional staff.Brian S. | Expérience générale
Convenient, cleanStephanie R. | Premières impressions
Le client n'a pas laissé de commentaire.CHESAPEAKE R. | Premières impressions
Le client n'a pas laissé de commentaire.inetres s. | Premières impressions
Professional staff who answered my questions to ensure that my needs were met in a timely manner.Brian S. | Premières impressions
The owner was very helpful and knowledgeable. She was eager to assist her workers even while helping other customers and without missing a beat with either transaction. I will definitely recommend this location to anyone in the Portsmouth area.Carmela G. | Premières impressions
Unit was damaged in the ceiling area before we put stuff in itMark T. | Premières impressions
I wish they remembered the woman's name that helped me over the phone. Might've been Christine? She was amazing! She was clear with instructions. Polite and patient with me.Jasmin T. | Online Move In
The first month rent free was a wonderful incentive. Betty RigginsBettyann R. | Premières impressions
Le client n'a pas laissé de commentaire.James B. | Premières impressions
Le client n'a pas laissé de commentaire.paul d. | Premières impressions
Very Friendly and Knowledgeablereginald j. | Premières impressions
I am disabled and unable to stand for very long. The lady who waited on me was wonderful. She went above & beyond good customer service to assist me. I really appreciate everything she did to help me.rosellen c. | Premières impressions
Le client n'a pas laissé de commentaire.JAMES F. | Premières impressions
The process was smooth and seamless.CATRINA R. | Online Move In
Both cost were very helpful I would definitely use you againjacy p. | Premières impressions
I am a business owner and I personally think that business owners should have 24 hour access with proven documentationChef Josephs K. | Premières impressions
The General Manager,at Greenbrier located was the best he help me with what I need to and I Thank Him so much!Patricia S. | Premières impressions
The staff at Greenbrier is outstanding!Karen H. | Réservation
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