Le client n'a pas laissé de commentaire.AARON CHARLES C.
Customer Reviews for U-Haul Moving & Storage at Hanover St
Pour nous contacter
Lebanon, NH 03766
(Rt 120 & I-89 Limited Parking)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Very courteous even though my adult daughter was stressed and rude to them. I apologize again for her bad behavior and am thankful the staff rose above it. They work hard and didn't need thatCHANTEL H.
The check-in attendant was friendly and prepared to replace the windshield wipers I had reported might be at the end of their lifecycle. He processed our return very quickly and in inclement weather.Tiffany C.
Le client n'a pas laissé de commentaire.Rodney V.
Le client n'a pas laissé de commentaire.Michael W.
Mike was an absolute delight to talk to. He was friendly, professional, and saw to every need and question I had. It was the best Uhaul experience (by far) I've had in a long time. I'll be back. The one challenge, and it had nothing to do with Mike, is a challenge I've had with several U-Haul experiences. The software and computer systems were extremely slow and inefficient. I've preregistered online before, only to need to fully register again the day of pick up which took around an hour. In the store, I generally spend time talking with sales people while the computers load and process my rental. Love the service but the systems need an updating. That said , I'll be back to the Lebanon store. Mike rocks and so does the gentleman I dropped the truck back off to. EnriqueEnrique P.
Le client n'a pas laissé de commentaire.Harold M.
Great customer service!!!Andrea R.
Mike is a great employee! Huge help. Called to rent a van, set it up, and picked up the van in less than 30 minutes. Very smooth. Give mike a raiseAlex B.
Was perfect - thxGeorge D.
drop off (Hanover NH) was super easy and quick k ... the man checking me in was super helpful and went above and beyond my expectations Good people!!! Barrybarry P.
Nothing you own shined any customer service experience I'd had in recent memory. UHaul is top well run organization based on this interaction. Great technology but more importantly excellent people!Thomas M.
Le client n'a pas laissé de commentaire.Bruce D.
Le client n'a pas laissé de commentaire.amy M.
Dropoff was super smooth! Easy to know where to go, was able to hop out of the truck, leave the keys, and go. Very straightforward.Zofia G.
Le client n'a pas laissé de commentaire.Jackson P.
Just fantastic service - no notesCHRISTIAN T.
The staff was friendly, professional, and efficient. The truck was clean and well maintained.Jay R.
Le client n'a pas laissé de commentaire.Jordan E.
Le client n'a pas laissé de commentaire.peter U.
This is a awesome location and everyone deserves a raise. They are very helpful, friendly and have excellent customer service. I always tell people to use this location.Nanci S.
Le client n'a pas laissé de commentaire.THOMAS B.
Geat personnel, Excellent service!John P.
Give the steering system on your 26' truck a tuneup. It made horrible sounds. Also, tires need balancing.Thomas S.
Le client n'a pas laissé de commentaire.Charles L.
I was 20 minutes late in returning the trailer (9:50PM instead of 9:30PM). This incurred another full day rental charge and insurance charge. It should have been prorated. Especially since it did not delay the use of the trailer by a future customer.David C.
Returning the U-Haul truck was made easy, by also a well run operation and professional staff.William H S.
Le client n'a pas laissé de commentaire.KEITH F.
Le client n'a pas laissé de commentaire.Rhys W.
Chris always makes the drop-off easy and fast.Peter C.
Melony was by far the most fun, down-to-earth, and efficient U-haul Representative I have dealt with. She seems to have brought the warmth and sunshine from Florida. Thank you for providing us with excellent service.Dante D.
Excellent services thanksSimon H.
Le client n'a pas laissé de commentaire.LAWRENCE J.
I think you need a bigger storage area and bigger lot. I feel like you have outgrown that space. Also, in an awkward location and traffic can be heavy at times so it takes awhile to get out of the lot.BRIANA R.
Le client n'a pas laissé de commentaire.Delynn F.
The guy was juggling pickups and returns and was doing a great jobTimothy S.
Le client n'a pas laissé de commentaire.STEPHEN L.
The only issue I had is they originally said they did no have the equipment and directed me to the 800#. I called the 800#, I ended up back at this site to pickup the trailer I wanted.Jeffrey D.
Le client n'a pas laissé de commentaire.Diane M.
Le client n'a pas laissé de commentaire.Jeffrey P.
Le client n'a pas laissé de commentaire.KYLE D.
Le client n'a pas laissé de commentaire.Dawn B.
The staff was friendly and courteous!Michael D.
Awesome friendly people and efficient in moving things alongJOHN C.
Excellent service, the truck ran greatpatricia M.
End price for rental was more than I anticipated. There were 50 $extra dollars added on I wasn't planning on.Lisa B.
Faye was very helpful and friendly. great service, I forgot a few things and she came to find me to hand them to me. Merci.Elizabeth C.
No complaints whatsoever. My reservation was cancelled at the last minute by Home Depot and the U Haul office in Lebanon NH came through for me. The guys in the office worked with me and saved the day!!! I couldn't have been happier!!Robyn B.
They were attentive and courteous. Friendly and helpful. I rent again from here.Kenneth M.
This has nothing to do with either location, but I wasn't given enough miles for my move. I didn't make any extra trips with the truck and still went over enough to be charged. What was I supposed to do, drive directly from the pickup uhaul location to the drop off location? Doesn't make sense to not build in buffer mileage for both pick up and drop offTimothy S.
I couldn't be more pleased with the complete experience. Everyone was extremely helpful and made the rental very easy from reservation, to pickup, to dropoff.Gary H.
Le client n'a pas laissé de commentaire.Robert T.
Le client n'a pas laissé de commentaire.Russell B.
Le client n'a pas laissé de commentaire.Keith R.
Keep up all the great work I've been using uhaul at this location for at least the past 4 plus years and never ever had any problems or a dirty, crappy uhaul van trailer truck or box truck I would recommend this store to anyoneAmanda Pearl G.
Excellent & friendly service by all staffJohn G.
Very nice person taking the return.James O.
Hanover UHAUL is excellent. Their equipment is reliable, clean, and well maintained. Their service is polite and quick. I use them for all my moving needs and they consistently impress exceed my expectations. Merci.Richard K.
Great uhaul facility very helpful and very acomadatingROBERT L. | Premières impressions
I was told I had a code to get in when in fact I needed a card to access the building. Accessing the building is difficult due to the stairs.Rachel M. | Online Move In
This rental went very well. The staff at U-Haul Moving & Storage at Hanover St were excellent, friendly, and had all the answers.John G.
u stole my money and never called me when i called about uselessVirginia W.
The employees were understandably busy because it was a Saturday morning. However they were kind and patient.Noel F. | Online Move In
Keep up the good work!STEVEN S.
Great customer service! We have been in multiple times. Everyone we have had help from has been very kind and educated when it comes to moving things properly! Thanks Again, UHAUL! Your the best!!!!Jamie S.
Le client n'a pas laissé de commentaire.Samuel J.
Le client n'a pas laissé de commentaire.Cheri W.
Le client n'a pas laissé de commentaire.Daniel P.
Le client n'a pas laissé de commentaire.John A.
Le client n'a pas laissé de commentaire.Christopher F.
Le client n'a pas laissé de commentaire.Duff J.
Le client n'a pas laissé de commentaire.Elizabeth T.
Le client n'a pas laissé de commentaire.Todd V.
Le client n'a pas laissé de commentaire.Richard S.
No improvement necessary. Great experience. Lebanon personnel excellent.Cole C.
Things went very smoothly. No problems at all.Colleen W.
The service was okay, but I was not informed of the fuel cost when I picked up the truck - if I'd have known how much of a premium was put on it (really, almost 5 $a gallon?), I would have filled it up myself. Further, the cab smelled so strongly of cigarette smoke - even with the windows open - that it bothered my sinuses and gave me a headache during the entire drive. I will NOT rent from U-Haul again - it will be much more pleasant - and not much more expensive to rent from Enterprise.Karen G.
Everything was threat thank youDaniel C.
Customer service was outstanding. Well above and beyond what would be expected.THOMAS P.
Le client n'a pas laissé de commentaire.JAMES B.
Truck broke down, needed to be towed. DissatisfiedEamon W.
Ensure the service have members of staff that can be of service. Lack of staff and late pick up was a problem. The staff members in the unit where very helpful but under pressure. More staff required.Richard N.
Le client n'a pas laissé de commentaire.John H.
Le client n'a pas laissé de commentaire.Michael C.
Great service every time! #1 store âââââJennifer N.
Le client n'a pas laissé de commentaire.Tucker L.
Le client n'a pas laissé de commentaire.Calondra A.
I was in and out very quickly both ways. Truck was clean with no issues. Easiest part of my move.John H.
Clean quick and friendly has been my experience in Lebanon NHBrian w. | Premières impressions
Le client n'a pas laissé de commentaire.Jennifier Q. | Expérience générale
Friendly, excellent serviceHANNAH L.
Everyone was great I dealt with Chris went above and beyond very helpful pleasant patient great workerDEBORAH JEAN M.
Le client n'a pas laissé de commentaire.Kathleen L.
Le client n'a pas laissé de commentaire.James B.
Le client n'a pas laissé de commentaire.john S.
Everything was great. My family has used this rental facility multiple times and we've always had good experiences.Teresa H.
Great customer service and they were very helpfulNEILL H.
The GM was very helpful. I needed a place for my stuff and uhaul had storage. Thank you MickeyAngelique H. | Premières impressions
Le client n'a pas laissé de commentaire.Kerri-anne N.
Staff was outstanding! Both at check in and return. Best Uhaul experience out of 5 over the past 20 yrs.JOE S.
Le client n'a pas laissé de commentaire.Joshua M.
More Staff poor guy was alone with many customers on a Saturday morning.Amber B.
helpful staff, clean and secure facility, excellent customer serviceClaudia M. | Expérience générale
Great experienceJames R.
Love the fact that carts and a conveyor belt was available to use and when I came at night, both the outside and inside had plenty of light.Caroline A. | Online Move In
Had to carry boxes and totes upstairs to get to storage unit. No elevator where my storage unit was located. Reserved a storage unit online but when I got to the u-haul location, I was told that reserving a unit online does not secure a unit. Isn't that the whole point of making a reservation??KAREN D. | Expérience générale
Would be five stars, but the storage units themselves were difficult to move into due to how much we needed to store and how much walking was involved in getting to them.Bryan M. | Premières impressions
Le client n'a pas laissé de commentaire.Paul E. | Premières impressions
My guy helping me was awesome!!!!!!!!!!!!!Laurie C. | Premières impressions
I absolutely LOVE the staff at the Lebanon NH U-Haul location. A special shout out to SAM! Sam went above & beyond to help me…AGAIN! In a country that valves good customer service…this location has once again exceeded my expectations by offering friendly, helpful and knowledgeable service. Mickey, the General Manager, has created a great customer friendly environment and I'm truly grateful. In my crazy life these days, the Lebanon U-Haul is the one business I've been working with that always makes me feel like a valued customer and constantly goes the extra mile to help me…you make a positive difference THANK YOU so much Mickey, Sam and the entire staff at Lebanon U-Haul!Angelica d. | Premières impressions
Le client n'a pas laissé de commentaire.Richard D. | Online Move In
I was able to contact this facility directly by phone. Had a horrible time contacting other locations.David M. | Premières impressions
Le client n'a pas laissé de commentaire.Nigel E. | Premières impressions
Le client n'a pas laissé de commentaire.Susanna C. | Premières impressions
Kora was amazing and helped me replace my key card.Carrie S. | Premières impressions
The gentleman helping us was very nice and extremely helpful considering the circumstances.Sasha S. | Premières impressions
The customer service was great, and the employees were kind.Henry and Angel S. | Premières impressions
Responsive and informative. Thank you.susan p. | Premières impressions
Extremely nice, polite and helpful customer service employees. That's why I go there.JOANN C. | Premières impressions
Services supplémentaires à cet emplacement
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Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous vendons des centaines de produits qui facilitent les déménagements!
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