Évaluations des clients U-Haul Moving & Storage at Hixson Pike

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Hixson Pike

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Gary W. le

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Le client n'a pas laissé de commentaire.

Phillip M. le

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I had such a great experience w/ the Hixon location that I am and will be using y'all again in the near future! I thank u!!!

Lauren W. le

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We hitched our car to the back of our Uhaul only to discover when we went to drop it off that it was not securely hooked up. We drove all the way from Tennessee to New York not realizing that our car could fly off the back of the truck at any moment.

AUBREY S. le

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Le client n'a pas laissé de commentaire.

Samuel R. le

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I did not appreciate having to confirm my pickup of a trailer with U-Haul’s general phone bank. On such a busy moving day I was stuck waiting 15 minutes (after choosing several numbers before even getting to the correct exchange). It is absurd that I need to take this amount of time in this modern age of technology. Additionally, the call bank representative spoke limited English and was most difficult to understand! I’ve never before needed to do this and hope to never again use U-Haul for my moving needs.

Beth D. le

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Le client n'a pas laissé de commentaire.

Tommy C. le

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Le client n'a pas laissé de commentaire.

Gary C. le

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Le client n'a pas laissé de commentaire.

Victoria G. le

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Le client n'a pas laissé de commentaire.

SCOTT H. le

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When people rent make sure equipment is safe to travel with .we drove 600 miles one way and trailer swaded all the way horriable

Anton Tri Y. le

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You a great and keep your amazing great job????????????

Kristy G. le

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I called and Specifically said I was looking for a fifth wheel pin hitch to move my gooseneck camper & inquired if they had a truck with one.....I was assured yes!! (Turns out they do not carry these at all)......3 days later, I'm still trying to get a refund for the ball-hitch pickup truck I didn't even use.....Everyone refers me to the "manager" but I haven't lucked up and caught him/her there yet. Maybe tomorrow will be my lucky day! "What can we do to improve for the next customer?" Everyone was friendly enough but product knowledge & an MOD go a long way for a company as well.

michelle B. le

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I like renting from this location. The people are friendly and knowledgeable. Really, the van I had was dirty inside, but most importantly it was operationally good. The mileage was recorded inaccurately by 3 miles. I didn't mention it because I was on a timeline.

Anthony B. le

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Le client n'a pas laissé de commentaire.

Steven S. le

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There was a tire indicator light on. A sensor was missing since changing a tire. They wrote the mileage down incorrectly, but corrected it on return. Overall it met the need we had.

ELSA P. le

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I returned a box that was too big. It said UHAUL all over it. Because I didn't have my receipt handy the cashier would not let me exchange it for a smaller size. So Uhaul made money because I had to buy a smaller size.

Terri D. le

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Unfortunately we were given a van that did not match up with the paperwork we were given. This caused a discrepancy in the mileage. One employee at the Hixson Pike location spoke to me as though this was my fault. Did not treat me as though I was the customer. Felt as though I was a child and my mother was chastising me for bad behavior.

James H. le

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Le client n'a pas laissé de commentaire.

Joshua S. le

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Le client n'a pas laissé de commentaire.

Robert K. le

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Le client n'a pas laissé de commentaire.

Luis V. le

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Paid for 24 hrs access I never had because the system doesn’t work . Had to pay for storage that I should have gotten for free with my one way rental. And the inefficiency of the manager to solve it

Mitzi W. le

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Le client n'a pas laissé de commentaire.

Elizabeth B. le

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Customer service was awful. My order kept getting changed without my consent and even without notice. There was absolutely no effective communication and everything was handled unprofessionally. The only reason I got anything on time was because I made countless phone calls and was constantly having to follow up. Did not receive contact or notice when my box arrived. Did not receive apologies or understanding. And lastly the quality of the trailer and box was poor. Both were worn and damaged.

Kevin W. le

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Le client n'a pas laissé de commentaire.

Benilde H. le

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Le client n'a pas laissé de commentaire.

Ramon F. le

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After reserving online, I drove 45 mins to pick up the trailer and there was none available. The clerk was extremely rude and callous. She stated “you can reserve all you want if we don’t have one here we don’t have one!”. I then had to drive another 30mins to another location. Needless to say, I won’t be returning!

Robert H. le

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Le client n'a pas laissé de commentaire.

marvin F. le

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Staff is knowledgeable and friendly

Carol T. le

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Customer service was above and beyond!!!!I have dealt with this location several times ...Carol Cook.) and this was THE best service there ever!!!!!!!!!!!!!!!!! Carol

Curtis N. le

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Staff was helpful, quick process in and out.

Jeffrey J. le

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Rented from this place twice now and both times a good experience.

Jack N. le

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Le client n'a pas laissé de commentaire.

Nelson R. le

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Le client n'a pas laissé de commentaire.

Kevin T. le

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Le client n'a pas laissé de commentaire.

Henry H. le

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Outstanding service keep doing what you are doing now. I will be back next time I need a truck rental.

victor m. le

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Convenient, affordable and very clean

Tonya M. le

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The manager and employees was awesome they were very nice and helpful. The manager got my truck with the trailer unstuck for me I was so thankful and I will be back to do business.

CHARLES R. le

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I had this unit for over 15 years and only closed it because of the $20 a month rent increase...honestly I could have done without it much earlier.

Kristen V. le

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Everyone at U-Haul was extremely helpful and took great care of us.

Robert P. le

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Was good. No complaints... ok, maybe more and better parking availability

terran r. le

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Everyone was super nice, very efficient, personable, and knowledgeable. I feel really comfortable knowing my items in storage are safe!

victor m. le

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I liked the use of text to confirm reservations. I didn’t like that the Uhaul franchise in Davie canceled our reservation because we didn’t go there at the exact time and didn’t give us all the orig

Herb h. le

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I like place I use it anytime I need a truck or storage

Sharon H. le

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Courtney & her team go above & beyond. I have used their services probably 8-10 times in last year and have always had the greatest experience. I've since relocated but they made a difficult process

Brent B. le

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Staff was very helpful.

Margaret G. le

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Courtney was so helpful. We will definitely use you again. Our World of Hope missions organization is happy and will definitely tell others about you.

michele s. le

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It was rushed when we arrived as they were closing in 50 minutes after our arrival. Once it was all done it seemed fine.

GREG A. le

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All the staff were extremely friendly and helpful. will use this location for all my moving and short term storage needs. THANK YOU

James Timothy D. le

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The staff went over and above to meet, and exceed my families needs. I will always use U-Haul because they care.

Rick G. le

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The prices are way to high. All places I checked were lower and uhaul you have to walk up the stairs to store your things or take a first flower unit and constantly bump your head on rafters and door.

Phil C. le

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Staff very helpful !!!

Mark L. le

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Very helpful!

susan b. le

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Was surprised to have paid for entire January and moved out the 24th with no reimbursement. Staff acted like they didn’t care. That it was just “too bad”.

Rick G. le

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The people and service where great the storage unit was smaller then I reserved though

terry t. le

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Good service, sometimes overwhelmed with customers.

Lori P. le

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The staff was great!!

MILDRED R. le

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I had a wonderful experience with renting a van from the Broad Street U-Haul in Chattanooga, TN and returning the van to the N. Causeway U-Haul in Metairie, LA.

Linden M. le

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Travis Martin was extremely helpful and pleasant. Five stars!

Donald B. le

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Didn’t get the storage space, facility for storing my boat was unacceptable. No service, person didn’t know how to check in a new customer for boat storage. Manager not available, terrible service

David M. le

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Reggie has a great attitude and was very helpful.

susan b. le

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Very convenient and I feel my belongings are very safe and secure

Gary O. le

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!

Pam B. le

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This facility went out of their way to assist me with a U-Box container I had shipped from CA . They made sure it was accessible to me when I needed it. Mike was very pleasant and accommodating.