Customer Reviews for U-Haul Moving & Storage at Hixson Pike

7 557 évaluations

4001 Hixson Pike   Chattanooga, TN 37415
(@ Ashland Terrace)

(423) 870-2144

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 7/4/2022: 7h00 am à 5h00 pm

Services dans cet établissement :

Pour nous contacter

(423) 870-2144

4001 Hixson Pike
Chattanooga, TN 37415
(@ Ashland Terrace)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 7/4/2022: 7h00 am à 5h00 pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Samuel C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john S. 
Évaluation :
5

Toby helped us know how everything works and was very clear with the details we needed to know. He was very helpful and polite.

john S. 
Évaluation :
5

Sam was great to work with!

David H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Krista A. 
Évaluation :
5

Sam was great to work with!

David H. 
Évaluation :
1

I reserved online and was given a price of $19,99 plus $10 insurance. I arrived to find out that they didn't have what I reserved and offered a larger size vehicle for the "same price." Now the insurance was going to be $14, and they wouldn't adjust it. They know that you have to have the truck, or you wouldn't be there, so they have you over a barrel for a bait and switch. The employees were polite, but overall, the truck looked like trash, and the policies are terrible. The vehicle was covered in scratches and the passenger's visor was broken and hung down the entire time. We drove 7 miles total and it took over $5 gas to refill, and then it wouldn't restart at the gas station. We got a dashboard message of "Service Deterrent System," and just as we were on hold with the shop to report it, it suddenly cranked again and we were able to travel the remaining mile to the shop. The man at the shop said that it must have had a key remade and it wasn't a perfect fit, because it happened again for him in the lot.

James F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dale W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joanna M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRAD T. 
Évaluation :
5

Outstanding team effort. I explained the sensitivity of my need for the week and the team went out of there way to ensure the trailer had good tires and and everything was in excellent working order. Highly recommend this uhaul to anyone for their moving needs.

Chris D. 
Évaluation :
4

Problem checking out the truck due to trainee and a system that was messed up on the computer and when I returned the truck my bank account was charged twice for the rental. My bank account was charged on the day I rented it and the day I returned it. I've Used this site many times but I'll Probably be going to another site

Vicki L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Mark S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rachel N. 
Évaluation :
3

Don't ever rent from Uhaul, use Budget, Penske, anyone but Uhaul

Kristina A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ZACHARY P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Emilie G. 
Évaluation :
4

The online check-in process takes so long that I don't see how it saves time at all. Next time I'll check in through the front desk. Everyone at this location was kind and helpful when I interacted with them.

Justin S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jack G. 
Évaluation :
5

Very friendly service. Quick in and out. Very pleased with service here

Charles P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James O. 
Évaluation :
5

Everything was perfect

Javier V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael G. 
Évaluation :
4

I had reserved a 6x12 open trailer, however the jack stand was broken and wouldn't lower onto my hitch ball. This was inconvenient and something I felt should have been noticed when the equipment was returned by the previous customer. Customer service was excellent picking up and dropping off. Just disappointed the equipment I reserved wasn't functional.

Jonathan M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexis W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

eileen R. 
Évaluation :
1

I FOUND DIRTY TRICK YOU GUYS PARK VEHICLES IN ABOUT 2 degrees slope so can fools them the gas gauge needle mark like it was set accurately and when drive down on flat surface on road. The gauge shows less gas!!!!! Pay more when arrive!!

Devin S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRED W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rob L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terry H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John K. 
Évaluation :
5

Very professional and helpful. A great experience to rent from this location. Excellent service. Everyone very polite and friendly!!!

Gordon G. 
Évaluation :
1

Manager Sam was HORRIBLE. Sam seemed annoyed that I was there, and wasn't helpful at all. he seemed to be bothered that i was there to pick up. At California (drop off), they let me use an adapter to make the lights work on the trailer... Sam said "must be a california thing" and made me purchase a $16 adapter to use the trailer for 24 hours. When connecting the wires, he didn't check if the lights worked, simply connected it and said "you're all set" and walked away... NO SAFETY CHECK. Prior to that, Sam asked me if i wanted a cover on the box (the orange branded Vinyl cover with plastic top)... when i asked "do i need it?" Sam said "well, if it rains and your stuff is in it, it can get damaged"... if this is why there are covers, why would he even ask? isn't it policy to put covers on? After Sam Walked away (without performing the safety check) i walked around the trailer to do my own safety check, and the Vinyl cover was NOT attached or closed properly... it would have flapped in the wind had i not closed it properly. while driving home, the trailer made lots of BANGING noise... i assumed it was just the trailer bouncing on the hitch, but the Landing Gear was down on the back of the trailer, so it was dragging and banging every bump on the road when trying to open the box, it was bolted shut. i had to find tools to open it. i had them, but being informed that it was closed with more than the latch/lock that i had put on it... quite a surprise. when returning the empty box, Sam was equally as unhelpful. Sam was disconnecting the trailer, and walked away without saying anything... when questioned, he said he was going to get a Dolly to move the trailer... but the trailer was already 100 % disconnected. seemed annoyed that i was there dropping off. this location is full of LAZY AND CRANKY people.... nobody seemed interested in helping me... and seemed to resent the U-Box program... I would NEVER recommend this location. Everyone should AVOID this location if possible. Uhaul is usually a great company, but Sam pretty much ruined it for me.

Aaron W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Daniel D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ron H. 
Évaluation :
5

Excellent customer service and very friendly and professional.

Gordon G. 
Évaluation :
1

I ordered a 20 foot truck 3 weeks ahead of time then on moving day no 20 footer available was upgraded to a 26 foot truck. The 26 foot truck was too big to fit in my driveway so I had to park across the street and carry a 3 bedroom house full of furniture across a busy rd to load my truck. Then they wanted to charge me an additional 20 dollars to put my car on a tow dolly. I will never use uhaul for my move again. Wen people order a truck 3 weeks in advance it should be ready to go on move day at the selected location. Major inconvenience.

Bobby S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dennis W. 
Évaluation :
1

I, as the customer, was a bother.

Cynthia L. 
Évaluation :
1

Stop double boooking. I confirmed my truck the day before my pickup. You said everything was good. Lol I got there only to find out nothing was available. I had to pay the movers a minimum of 2 hrs which cost me $600 and to add insult to injury when you provided the truck the next day. I get to the city I'm moving to only to find out you double booked my storage and it takes was given away because I was late. You are a joke. I will NEVER USE YOUR SERVICES AGAIN. So if you want to improve stop stressing your managers out putting them on the front line knowing what you are doin is wrong and unethical services. Seriously

Madonna H. 
Évaluation :
1

Don't assume your customers know about the guidelines for rentals!! Make sure safety is a priority in your vehicles!!!

Amber T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathryn K. 
Évaluation :
4

I like that the truck was clean. Le service à la clientèle était génial. The only issue is that I reserved a furniture dolly and when I tried to pick up, there was none available. Please let customers know in advance if equipment will be available or not. Merci!

Jacqueline J. 
Évaluation :
1

I had reserved an appliance dolly, but I was told there wasn't one available. There was no apology for that absence or any attempt to find one at a nearby location. The person checking me out also complained about the number of customers coming to rent when he wasn't talking to somebody standing beside the checkout area. I would not use them again.

Kevin B. 
Évaluation :
5

Anthony was a big help and super nice!!

Todd B. 
Évaluation :
5

Good experience. Check-out & check-in was a breeze. I've used this location a few times, always a pleasure.

Kelley M. 
Évaluation :
1

Ask employees to not be cursing saying god dam$&! And sh$t. Also the man who helped us drop off our trailer was extremely rude. A young man helped us hook our trailer up and was nice and helpful despite the negatives. Nobody was in the main office when we got there. Took five + minutes to be waited on while listening to employees cuss offensively. Would not recommend. Customer service is terrible and employees are rude and offensive with language . Unprofessional

Meghan W. 
Évaluation :
3

Equipment was not mechanically running well. High whine in gear, would not shift into second gear from first when on incline easily.

Donald M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benjamin S. 
Évaluation :
1

My credit card was charged twice for this rental. I can't get the local store to answer their phone. I'm now in another state so I cannot physically go to the store. Please help

Tress N. 
Évaluation :
5

Large facility with everything needed. Very quick service. Highly recommend.

Harold W. 
Évaluation :
5

Efficient and effective customer service!

Aaron P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Doreen D. 
Évaluation :
5

Excellent service à la clientèle

Elsa P. 
Évaluation :
5

I made a mistake on Uhaul's app that nearly costcne an additional $142.00. After speaking with their GM (Samuel Martinez), he explained my mistake, researched my claim and reimbursed me. No hassle. A quality seldom found these days. Merci.

john B. 
Évaluation :
5

Excellent service. My move was stress free and hassle free. I'm so glad I used this method of storage.

KEISHA A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lea N. 
Évaluation :
5

My experience was the best outcome I imagined. The pickup truck was a very smooth ride. My UBox was loaded for me. Which was very convenient. The trailer was easy to navigate. I couldn't ask for a better moving and storage experience. Even the return was seamlessly easy.

Keisha A. 
Évaluation :
2

Better customer service

Matthew L. 
Évaluation :
3

Be more helpful

SANDRA W. 
Évaluation :
5

U-box actually arrived early. Great experience. People were friendly and I have recommended to some friends. Merci.

Kim S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mariann L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cordaja J. 
Évaluation :
2

this location was ok, but we had scheduled to pickup at East Ridge and i only knew because i stopped at ER the day b4 and they told me i would have to pick up downtown, then as i was on the way downtown i got a text and a call to pickup at hixson!!! hixson location did not have dolly and the man that waited on me smelt strongly of alcohol from the night before and was busy sipping extra hot coffee as he slowly waited on me. they all seemed very unsympathetic to all the changes uhaul made us go thru after i had already scheduled over a month in advance and then i had to go back to the East ridge location again to get the appliance dolly! i was given some extra miles but i feel this was highly unacceptable and i should have been compensated by a discount off my bill. we were moving things out of state and all this delayed our packing till after lunchtime when we originally began by 8am! I am very disappointed and since verbally expressing my disappointment many have told me of similar issues....i hope uhaul can make a better name for itself in the future, because i am very hesitant to use them again or recommend them!!!

Michelle C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gwen V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roger M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

johnny C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICIA H. 
Évaluation :
4

I was 10 minutes past noon deadline and was charged $40 for an extra day... Come on man! Give me a break,

Brad B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric S. 
Évaluation :
5

Anthony & team came through , set up was nice , good group of guys .

RAMON H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joseph S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANGELA J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cathryn P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Saeid G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

susan M. 
Évaluation :
5

Great help at the check in

Seth C. 
Évaluation :
5

Auto transport ramps were almost too far apart to load my MG - about 3/4 of each tire fit on each side. Very dicey load and unload. No problems once on the transport deck.

Paul W. 
Évaluation :
4

The young man who checked me in after a stressful hot day of moving couldn't have been better. Friendly and helpful. You don't see that anymore. Good job to him. Made the whole experience better.

Thomas R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Paul T. 
Évaluation :
3

Have more parking space for customers

tonia C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathan J. 
Évaluation :
4

Fix the app. Could not check in because it wouldn't accept mileage and fuel pics. Finally had to go online and use the website to check in after about 45 minutes and a lot of frustration..

James D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gerall S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Geoffery M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dale W. 
Évaluation :
4

The app would not work when trying to return the trailer after hours.

MARK H. 
Évaluation :
5

Very friendly staff and efficient service. Merci.

Dana C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William A. 
Évaluation :
5

Keep on rocking it. The new guy did a good job and the experienced guy knew his stuff. 👌

Derek A. 
Évaluation :
5

The prices seem too high. I was dissatisfied with how much my total was at the end of the day.

Kristina R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jack B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Megan C.  |  Premières impressions 
Évaluation :
5

The customer service was excellent.

Omar M.  |  Premières impressions 
Évaluation :
2

Under staffed or staff clueless. Anytime request made, it took way too long for staff to help with what was requested…keeping door open when loading/unloading so didn't have to keep entering code; closing out accounts; billing issues…all seemed too hard for staff to do. Rat turds upon clean out when not in my stuff…so those little black boxes obviously just for show. Unit was secure except top open if someone wanted to access unit. Just an unfriendly place that was an unpleasant experience unless just doing something in unit itself. Will NOT recommend to even my enemy!

CAROL F.  |  Expérience générale 
Évaluation :
5

Staff is incredible and goes above and beyond to ensure clients are taken care of.

Amanda G.  |  Expérience générale 
Évaluation :
1

My experience was frustrating as I made a reservation a couple weeks prior to moving but then, on moving day, after driving 10,5 hours from D.C., when I called to confirm the reservation I was told there was no space available. I went to other U Haul locations around Chattanooga to try and find storage but all were full. I ended up going to this location to see if something could be worked out. Upon arrival, I spent 15 minutes waiting for someone to show up at the desk and when they did they had headphones on, spoke shortly to me, and gave an overall rude reception. I explained the situation and they repeated the same story I heard on the phone. I insisted that there must be some space because another U Haul location (Broad Street) had reported that this location (Hixon) was only at 90 % capacity. The individual then had us walk through the entire first floor of the storage facility where there were, indeed, available storage units. I guess they had just been unwilling to get up and look themselves before. Despite the situation being "technically" resolved, I was very disappointed in the lack of customer care and professionalism that was demonstrated and unfortunately, my perception of U Haul has diminished after this experience.

Natalie B.  |  Premières impressions 
Évaluation :
5

Very helpful and friendly staff. The grounds and inside storage facility are kept very clean. Even the public restroom was tidy and stocked!! The coded electronic doors give added security. I felt my belongings were safe. My experience with this Uhaul location was GREAT and I highly recommend for short or long term storage!

Raymond V.  |  Expérience générale 
Évaluation :
1

Rented a storage room, only a single door to get furniture through. Big crate blocking part of the door. Was told "you can't move that crate, but we did. In their defense, it seemed they had very little help. Just not to the level of service and friendliness that I am used to with U-haul.

FRED G.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Spencer H.  |  Expérience générale 
Évaluation :
5

Great staff... they should all get raises from that last rate increase

Paul G.  |  Expérience générale 
Évaluation :
1

When i rented my storage unit, i was pleased that it had 24hr access. 2 weeks after i rented the unit i showed up to a big sign on the door saying this facility is no longer 24hr access. I said wow i didnt get any kinda notice or warning. And also, with the shortage of trucks on the weekend, i couldnt get a reservation until 5:15pm and i had to move a little the same day and the rest the next day. All of this occured because of the facility closing at 7th. When asked why the facility changed hours, they're only response was because people dont know how to act. Didnt really understand that but i dont feel i should've had to suffer because of someone's urge to break the law.

Daris E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keesha M.  |  Premières impressions 
Évaluation :
4

The staff were great; the only issue we had was that stuff was taken from our storage unit and we found out it was a problem and no longer 24 hours because of that. Not to big of a deal because the Chattanooga location is amazing and always helpful! The drop off for our truck was in Athens Ga and that was terrible. The curly headed girl behind the counter had no clue what was going on. She told us to park the truck under the green tent and give her the keys. I asked several time if that's all that needed to be done she said yes. We dropped of the truck on Sunday at 4:45. A day early. I was called literally 5 times since Monday people asking where the truck was. I explained that we dropped it off Sunday and everything, my husband also had a conversation with someone as well. I will never use the U-Haul in Athens again. They have no clue what they are doing.

Kelli C.  |  Expérience générale 
Évaluation :
5

Every staff member was so good to us and in time became like family . U haul is the best place to go to when you move and need storage or rent a truck to move . We Thankyou & marry Christmas and the New Year coming up .

Robert R.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LYNETTE R.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

LAWANNA T.  |  Expérience générale 
Évaluation :
1

I rented an 8x8x8 on the second floor for $84,95/mo. When I arrived I was informed there was no elevator, only stairs and I had heavy items. Nothing in the rental process indicated a lack of elevator service at the facility. The staff found a storage unit on the first floor that was 12 x 8 x 8 and I was quoted a price of $104,95/month. I agreed and when accessing the location, the ceiling was barely 6' high, not the 8' advertised. Ok, and when I checked out, I noticed a sign advertising that size locker at a rate of 124,95 and when she rang it up, it came up as 129,95/mo. When I asked the question about the difference in what she quoted, the sign, and the computer she yelled at me for asking the question and threatened to cancel my reservation. I explained that, as a customer, there were three conflicting amounts and all I did was ask a question. She then said, "that's what the computer is printing out, I can't do anything about that. Overall a very negative experience.

Gary R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHELE P.  |  Premières impressions 
Évaluation :
4

Always a very helpful team 👌

LAWANNA T.  |  Premières impressions 
Évaluation :
1

Never got the storage unit. Very bad reservations no one knew what was going on Had me booked in two units and both very small to small

KEITH C.  |  Expérience générale 
Évaluation :
5

The guy that checked my truck back in and helped me with the storage unit was great

Robert T.  |  Premières impressions 
Évaluation :
5

Staff came to my rescue after U haul over booked my original location and NO storage was avaliable ... we had to find another u haul location some 20 miles away that had storage available.. luckily Hixson Pike had one and we where able to get the trailer unloaded andvreturned

Paul G.  |  Premières impressions 
Évaluation :
1

The staff was rude and I’m being charge for a unit that I haven’t utilize for several months!!!!

DaNairria F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Natalia O.  |  Expérience générale 
Évaluation :
1

Never had the unit to begin with they gave my reservation to someone else . I will never reserve a unit with u haul .

Joan F.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAHARRA D.  |  Expérience générale 
Évaluation :
5

Great storage experience compared to our terrible Uhaul truck rental experience at another location.

Kayla P.  |  Expérience générale 
Évaluation :
5

I don't remember the young guy's name, but he was accommodating, friendly, and very informative about his job.

Laura T.  |  Premières impressions 
Évaluation :
5

I had 2 units from March, 2020 to January 2021 when I moved out of the large unit I kept the smaller unit until mid August 2021. Every employee whom I met during this time was always very helpful & courteous. The facility was always orderly & free of bugs. I rented a truck to bring my furniture from SC to Tennessee & was pleased with the truck. I highly recommend U-Haul to anyone who needs their services.

Patsy F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sherita Flowers F.  |  Expérience générale 
Évaluation :
5

This location is very accessible for me and I have used other storage facilities but they are never quite as "safe feeling " as this one. Thank You.

ANGELA M.  |  Premières impressions 
Évaluation :
3

I don't feel that I should have had to pay a whole month on 7/30 when we moved our stuff out on 7/30

Danielle C.  |  Expérience générale 
Évaluation :
5

Staff very helpful !

GLORIVETTE G.  |  Expérience générale 
Évaluation :
3

No communication, in they charge me money, because I called to tell them I needed extension and time and date

BONNIE S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert R.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Vicki F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela N.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura G.  |  Premières impressions 
Évaluation :
5

Key card would often not work but other than that, great experience with facility and team

Reggie P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rasheka S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GLORIVETTE G.  |  Premières impressions 
Évaluation :
5

We were having a VERY BAD DAY The staff at Hixson completely turned it around for us. We are endlessly thankful for their patience and kindness. We felt like part of a family from the moment we walked in. The location at Hixson will permanently be our first choice for all future storage and moving needs

JOHN H.  |  Premières impressions 
Évaluation :
5

The young lady that helped me is always very professional and courteous. That goes a long way. Thank You for good employees.

Theresa Y.  |  Premières impressions 
Évaluation :
5

Couldnt have asked for better! Lametri and crew were extremely helpful!!!

Deborah R.  |  Expérience générale 
Évaluation :
5

The lady at the checkin desk was more than fantastic. Very helpful and I would recommend her to anyone. Barry

Barry R.  |  Expérience générale 
Évaluation :
5

Staff very knowledge and helpful. A great place if you need storage.

Patricia C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHANIE A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUNIOR LEAGUE O.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Myron E.  |  Premières impressions 
Évaluation :
5

We have been renting moving trucks from your facility since 1991. This is our first go round with actual storage, but we expect the experience to be superb.

LISA H.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Fred G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hunter P.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Darrell B.  |  Expérience générale 
Évaluation :
5

The staff was very well trained, well informed and helpful. They helped me disconnect a car transporter from the truck in the rain..

John or Debra R.  |  Premières impressions 
Évaluation :
5

Great staff, always helpful and friendly

120 Douglas streets S.  |  Expérience générale 
Évaluation :
2

Unfriendly, not helpful, SMALL storage area. Dirty storage. I complained about this and was told they were goin to resolve the issue and call me within 72 hrs. That did not happen. I feel uhaul owes me 144.94. The unit I reserved was not 12x10x12 I was told to go somewhere else. So I did. I used uhaul mainly because they offered me one month free.

marcia k.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ARTHER C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tisha H.  |  Premières impressions 
Évaluation :
5

Must find a way to answer the phone!!

LISA A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jan L.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PEGGY G.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

chandler d.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

julie m.  |  Premières impressions 
Évaluation :
5

This is my first experience using U-Haul truck and storage rental and I have been very pleased with everyone with whom I have spoken. When we arrived at the storage unit the reservation that I had made in advance was not on their computer even tho I had printed the paper showing the reservation number and date. Thankfully, there were storage units available but if there were none available that would have been a huge problem because I had a Bellhops crew there to unload the truck and put everything in storage.

Patsy F.  |  Premières impressions 
Évaluation :
4

Our only complaint was the price kept going up and w had to find a less expensive storage place.

DAVIS S.  |  Expérience générale 
Évaluation :
5

The staff at the Hixson UHaul was very professional and helpful. Their facilities are very clean and tidy

heather n.  |  Premières impressions 
Évaluation :
5

I was tired and feeling frustrated when i realized i would need to have extra storage. I was waited on by Courtney. She was calm, professional and friendly. Would recommend UHaul because of Courtney

Alice P.  |  Premières impressions 
Évaluation :
4

Staff was very helpful

DEBORAH W.  |  Expérience générale 
Évaluation :
1

Paid for 24 hrs access I never had because the system doesn't work . Had to pay for storage that I should have gotten for free with my one way rental. And the inefficiency of the manager to solve it

Luis V.  |  Expérience générale 
Évaluation :
5

Convenient, affordable and very clean

victor m.  |  Expérience générale 
Évaluation :
5

The manager and employees was awesome they were very nice and helpful. The manager got my truck with the trailer unstuck for me I was so thankful and I will be back to do business.

Tonya M.  |  Premières impressions 
Évaluation :
5

I had this unit for over 15 years and only closed it because of the $20 a month rent increase...honestly I could have done without it much earlier.

CHARLES R.  |  Expérience générale 
Évaluation :
5

Everyone at U-Haul was extremely helpful and took great care of us.

Kristen V.  |  Expérience générale 
Évaluation :
4

Was good. No complaints... ok, maybe more and better parking availability

Robert P.  |  Expérience générale 
Évaluation :
5

Everyone was super nice, very efficient, personable, and knowledgeable. I feel really comfortable knowing my items in storage are safe!

terran r.  |  Premières impressions 
Évaluation :
4

I liked the use of text to confirm reservations. I didn't like that the Uhaul franchise in Davie canceled our reservation because we didn't go there at the exact time and didn't give us all the orig

victor m.  |  Premières impressions 
Évaluation :
5

I like place I use it anytime I need a truck or storage

Herb h.  |  Expérience générale 
Évaluation :
5

Courtney & her team go above & beyond. I have used their services probably 8-10 times in last year and have always had the greatest experience. I've since relocated but they made a difficult process

Sharon H.  |  Premières impressions 
Évaluation :
4

Staff was very helpful.

Brent B.  |  Premières impressions 
Évaluation :
5

Courtney was so helpful. We will definitely use you again. Our World of Hope missions organization is happy and will definitely tell others about you.

Margaret G.  |  Premières impressions 
Évaluation :
3

It was rushed when we arrived as they were closing in 50 minutes after our arrival. Once it was all done it seemed fine.

michele s.  |  Premières impressions 
Évaluation :
5

All the staff were extremely friendly and helpful. will use this location for all my moving and short term storage needs. THANK YOU

GREG A.  |  Premières impressions 
Évaluation :
5

The staff went over and above to meet, and exceed my families needs. I will always use U-Haul because they care.

James Timothy D.  |  Expérience générale 
Évaluation :
4

The prices are way to high. All places I checked were lower and uhaul you have to walk up the stairs to store your things or take a first flower unit and constantly bump your head on rafters and door.

Rick G.  |  Expérience générale 
Évaluation :
5

Staff very helpful !!!

Phil C.  |  Expérience générale 
Évaluation :
5

Very helpful!

Mark L.  |  Expérience générale 
Évaluation :
3

Was surprised to have paid for entire January and moved out the 24th with no reimbursement. Staff acted like they didn't care. That it was just "too bad".

susan b.  |  Expérience générale 
Évaluation :
5

The people and service where great the storage unit was smaller then I reserved though

Rick G.  |  Premières impressions 
Évaluation :
4

Good service, sometimes overwhelmed with customers.

terry t.  |  Expérience générale 
Évaluation :
5

The staff was great!!

Lori P.  |  Réservation 
Évaluation :
5

I had a wonderful experience with renting a van from the Broad Street U-Haul in Chattanooga, TN and returning the van to the N. Causeway U-Haul in Metairie, LA.

MILDRED R.  |  Expérience générale 
Évaluation :
5

Travis Martin was extremely helpful and pleasant. Five stars!

Linden M.  |  Expérience générale 
Évaluation :
1

Didn't get the storage space, facility for storing my boat was unacceptable. No service, person didn't know how to check in a new customer for boat storage. Manager not available, terrible service

Donald B.  |  Réservation 
Évaluation :
5

Reggie has a great attitude and was very helpful.

David M.  |  Réservation 
Évaluation :
4

Very convenient and I feel my belongings are very safe and secure

susan b.  |  Expérience générale 
Évaluation :
5

!

Gary O.  |  Expérience générale 
Évaluation :
5

This facility went out of their way to assist me with a U-Box container I had shipped from CA . They made sure it was accessible to me when I needed it. Mike was very pleasant and accommodating.

Pam B.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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