Évaluations des clients U-Haul Moving & Storage at Lake Mary Blvd

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Lake Mary Blvd

Cote générale :

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Rene O.
Évaluation :

Le client n'a pas laissé de commentaire.

Robert B.
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Walter & his crew definitely knew what they were doing.......Thanks guys!

Robert B.
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Walter & his crew could not have offered anymore for an excellent Experience.

Robert B.
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Walter & his crew went beyond the call of duty to make our move less stressful.

Robert B.
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Walter & his crewgave exceptional service

Joshua F. | Expérience générale |
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I rented a space at this location for what I thought would be short term and I ended up holding it for a year. The location was perfect and the staff was always friendly and helpful. The facility was clean secure.

ALEXANDER B.
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Very nice people thanks dor having excellent employees

Daniel K.
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Le client n'a pas laissé de commentaire.

ROBERT H.
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Le client n'a pas laissé de commentaire.

Barbara W.
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Le client n'a pas laissé de commentaire.

Jose L.
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Could not find anything that required improvement. Excellent service,staff was great and highly recommend to anyone in need of equipment rental services.

ZULIMAR R.
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Le client n'a pas laissé de commentaire.

JANELLE P.
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I wouldn't change a thing, renting was a great experience. Davonte was such a kind man, really helped and was a pleasure to work with. Wish more businesses had such personable employees!

Christopher P.
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Have pickups available at more locations. Had to drive here from another U-Haul.

Joshua M.
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Make sure that the truck that was requested a week in advance was available for that customer, And the correct size truck requested be given as priority to that customer once one is available even after agreeing to upgrade since requested truck isn't available.

Dennis W.
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Everything was great, especially the employees!

Linda H.
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Le client n'a pas laissé de commentaire.

Lisa M.
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Everything went according to plan. Will definitely recommend UHaul to a friend!

Ileana F.
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Very good service. Fully stocked store and very reasonable prices. Would highly recommend.

melvin P.
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Le client n'a pas laissé de commentaire.

Miguel L.
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Le client n'a pas laissé de commentaire.

James W.
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Le client n'a pas laissé de commentaire.

Oyleve G.
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Le client n'a pas laissé de commentaire.

mike M.
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Awesome job nothing to improve great guys at the location

Jacquelyn M.
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Le client n'a pas laissé de commentaire.

Lissette H.
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Le client n'a pas laissé de commentaire.

Evan S.
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The truck needs new windshield wipers

Marianne E.
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Very Pleasant

AMY C.
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Le client n'a pas laissé de commentaire.

Donald T.
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Told the person that the trailer leaked and the there were boxes of clothes wet and boxes of food ruined. He didn't even ackowledge the fact that the trailer leaked and where, nor offered to do anything about it. Very poor customer sevice representative. Won't use this pkace or company again.

BRUCE S.
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Devonte was my customer service rep who checked me out and checked me in. His service and attitude was excellent.

Rodrigo M.
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Le client n'a pas laissé de commentaire.

Heather T.
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Le client n'a pas laissé de commentaire.

Elizabeth S.
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Le client n'a pas laissé de commentaire.

LAWRENCE F.
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Le client n'a pas laissé de commentaire.

Mercedes G.
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Le client n'a pas laissé de commentaire.

Greg R. | Premières impressions |
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Alex was super helpful thank you

CHERIE K.
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Le client n'a pas laissé de commentaire.

Francisco M.
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Le client n'a pas laissé de commentaire.

Larry S.
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Le client n'a pas laissé de commentaire.

Craig M.
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everyone who works at this location are genuinely nice people except the manager. he is unjustifiably arrogant and condescending . I've held my tounge (and my temper) the last 4 times I've used this location . I will travel farther to avoid him , and at this point rather buy the trailer I need than ever deal with him again. when Ive met other customers at the store they pretty much say same thing. he looks as unprofessional as anyone can be ,he is rude and because of him ,I will rent elsewhere.. I've never had any of these problems at any other local locations. I use the Reinhardt rd sanford location as well and they are wonderfully nice people. they just dont usually keep a 9x12 ramped trailer in stock, which I use every few months. As management myself, I understand the difficulty in finding people who can be personable and manage, but that is their job. and I dont care what his numbers are, his attitude would have had him fired by me in seconds.. he sheds a negative light on an otherwise great company. I can be reached if further details are needed

Lawrence C.
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After I got off loaded and took the trailer back for turn in, the young man at returns took car of everything for me . he was very polite and careful of of getting me disconnected and on my way. I feel lucky to have been able to have dealings with both shops. Thanks for a for taking stress out of a long trip.

AMANDA G. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Michael I.
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Le client n'a pas laissé de commentaire.

Scott W.
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Le client n'a pas laissé de commentaire.

Evan S.
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Le client n'a pas laissé de commentaire.

Rodrigo M.
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Le client n'a pas laissé de commentaire.

virginia y. | Expérience générale |
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All we encountered were professional and friendly. We were dealing with an estate of my husband's uncle (we are from Indiana). Walter was compassionate and assisted us in any way possible. It made the long distance in a COVID world experience much easier.

HENRY D.
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Service was perfect.

Michael M.
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Le client n'a pas laissé de commentaire.

Michael M.
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Make sure they check all functions of the equipment. The A/C in the first truck that they put me in didn't work and I had to return to them immediately after I left. They apologized for the problem and changed out the vehicle. I could see they were sincerely concerned about giving me the vehicle. Very nice employees and clean dealership.

Georgette W.
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This was my third occasion using this location. Making reservations on-line is efficient and easy, pick up, inspection and drop off is super simple as you can get email or text notifications. The staff is friendly and informative and the location is close to public transportation.

Mcloyd C. | Expérience générale |
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Good friendly service access 24hrs a day .

Jason R.
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Le client n'a pas laissé de commentaire.

Kevan S.
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Thank you to the team for taking care of my needs so that I could get my sister moved.

Ninive V.
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always use this location.

Lisa H.
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Le client n'a pas laissé de commentaire.

MARK B.
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Keep the same standard of operatioion and everything will be great.

Paul R.
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Le client n'a pas laissé de commentaire.

Danny W.
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Le client n'a pas laissé de commentaire.

doug C.
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Le client n'a pas laissé de commentaire.

MARIANNE E.
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Quick service

Harold F.
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Great customer service that's why I only use the Lake Mary location

DANEL S.
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I was double billed for the rental and when I called to get it corrected they did not refund the correct amount. I called back in to the store to have it issue resolved and was told they would called me back and 24 hours plus later I still have not heard back.

JESUS A.
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Le client n'a pas laissé de commentaire.

Michael D.
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Le client n'a pas laissé de commentaire.

JAMES O.
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Le client n'a pas laissé de commentaire.

Phillip S. | Expérience générale |
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While the facility wasNice and all of my belongings were secure, I still find it frustrating to constantly get contacted about being late through email and letters after I closed out my account for which I was never late. I have receipts of closing it out. Biggest frustration is that you have to go to storage facility since the phones almost always roll over to a U-Haul operator who tries to help by sending messages to the manager however they are never read.

Timothy M.
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Le client n'a pas laissé de commentaire.

Kim F.
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Le client n'a pas laissé de commentaire.

Linda D.
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Owner was great to work with, he was very helpful

Katie O.
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I was able to rent a U-Haul at the last minute, and this location was very helpful and made my rental experience quick and easy. I was able to get a enclosed truck with a ramp for 24 hours for less than $40! All I needed was something to carry a large couch 92 inches long and 2 end tables, and the associate was super helpful in assisting me over the phone as well in person. I highly recommend this location over the others.

robert s. | Expérience générale |
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Well run and manage business. The best experience I have ever had with a business of this kind. Awesome!!!

Kellie L.
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Le client n'a pas laissé de commentaire.

Wendy R. | Expérience générale |
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The staff at Lake Mary are truly the best! Walter is the GOAT!

William R.
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Le client n'a pas laissé de commentaire.

Jeffry F.
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Le client n'a pas laissé de commentaire.

steve C.
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Le client n'a pas laissé de commentaire.

Laurie L.
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Very professional knowledgeable and courteous

Georgette W.
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I've used this U-Haul location because its convenient, staffing is courteous and helpful as well as having any packing materials needed. The process is quick so you can get going on your tasks. This is my go to location from now on.

Patty B.
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Le client n'a pas laissé de commentaire.

Jeffrey B.
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Nothing that I know of. Ive always had a good experience at this location.

Leonel O.
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Take away the stupid resservation system for the truck and trailer one ways, i dont think you need a whole week to plan ahead. Wouldve made way more money from me

Wanda N.
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Le client n'a pas laissé de commentaire.

MARTY F.
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Le client n'a pas laissé de commentaire.

ALEATHA W.
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Le client n'a pas laissé de commentaire.

Bryan W.
Évaluation :

The team went above and beyond to help me. I was doing a cross country move and the other company originally used fell through on the day of the move. The uhaul team stepped up and got me on my way. Lesson learned and uhaul is the way to go.

Robert S.
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This location is well run. The Staff is proficient, kind and understanding. This was the best experience with space rental and truck rental I have ever had in my 61 years! R. Orvett Shelby CEO ROS Payment Systems, Inc.

natalia R.
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Le client n'a pas laissé de commentaire.

LISA H.
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Le client n'a pas laissé de commentaire.

Curran H. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Michael R.
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There is honestly nothing much more you can do to improve this place ,

M J.
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Le client n'a pas laissé de commentaire.

Julie A.
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Nothing. Everybody there on this day was more than helpful and greatly appreciated.

Mario J.
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Attendant very professional.

Gerald T.
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Le client n'a pas laissé de commentaire.

Gerald T.
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extreemly helpful and accomodating staff

KEVIN H.
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Best team at a Uhaul I have ever dealt with. Already emailed the GM!

FAITH R.
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Nothin, my rep was knowledgable, professional and prompt in my out experience; and when I returned the equipment. Thanks U-Haul Sanford.

JORGE C.
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Le client n'a pas laissé de commentaire.

MARY F.
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I am very pleased 😀

Kevin K.
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The man at the desk was helpful and very thourough. The equipment was excelent.

Peter D.
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Fast, easy, convenient

Patricia J.
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Keep up the good work

STEVEN C.
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Le client n'a pas laissé de commentaire.

Erie J.
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Chris was great. Carried Purchased boxes to my car etc. Nice Guy

BRENDA M.
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I use this location frequently

Amber R. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Jessica Z.
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The staff was super nice! They had a great sense of humor after a long day. I appreciated their help.

robert S.
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Le client n'a pas laissé de commentaire.

Arkina S. | Expérience générale |
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When I went to close out my storage unit. I had to call several times and it took 2 months before the account was closed. There needs to be a streamline way of making sure accounts are closed.

Amber S. | Expérience générale |
Évaluation :

I was harassed by the manager Walter on several different occasions. He is awful an very unprofessional. Yelled at us infront of my children. I will never ever use this storage facility again in my life. An feel bad for anyone who has to put up with such ignorance.

Keiron C. | Expérience générale |
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Le client n'a pas laissé de commentaire.

jose l. | Expérience générale |
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Le client n'a pas laissé de commentaire.

George G. | Expérience générale |
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Great experience. Helpful, courteous staff. Convenient location.

syamara c. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Jacqueline F. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Theda C. | Expérience générale |
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They have a rat infestation and most of my belongings were ruined. When I told the owner he acted as if he could care less! DO NOT RENT A STORAGE UNIT HERE!!!!

ELINA N. | Expérience générale |
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I’m recommend this company 100/100 Muy amable, responsable, yo usaría sus servicios nuevamente 👍👍👍

lyod t. | Expérience générale |
Évaluation :

The lights don't stay on and some time was hard to get back on . The staf was no help on this . And the door was verry hard to lift , over all verry good . Thank you. I will be back if needed.

CARMEN R. | Expérience générale |
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Le client n'a pas laissé de commentaire.

DOUGLAS P. | Expérience générale |
Évaluation :

The unannounced change from a gated, fenced facility to removal of the gate and fence changed the concept of what I rented when I moved in with no revision of rental rates. The attitude of the person I presume is the manager when I confronted him about the significant change to the facility was rude and condescending. I will never recommend this facility or its services to anyone I know because of the attitude of this location manager.

Jackeline C. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Tim T. | Premières impressions |
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Le client n'a pas laissé de commentaire.

dilsy a. | Expérience générale |
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Very good excellent

Teresa S. | Expérience générale |
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Le client n'a pas laissé de commentaire.

LONNIE T. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Jackeline C. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Shameka B. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Wendy R. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Jacquelin L. | Premières impressions |
Évaluation :

Walter was of great help and very informative when I first arrived at your facility.

Nelson V. | Premières impressions |
Évaluation :

Charles and Chris were awesome great customer service

Albert S. | Expérience générale |
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Very satisfied...

Michael G. | Premières impressions |
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Anyone in need of the best experience with moving or simply wanted quality all-around service should definitely patronage this Lake Mary location!!! Everyone on staff is well-trained and professional!

shawn h. | Expérience générale |
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Constant billing issues. With an account that stayed on auto draft for 2 years. Security gates were removed allowing access to anyone, to a facility that’s already in a bad area.

Phillip S. | Premières impressions |
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Great staff, super nice and friendly, very helpful. Facility is very clean. I would recommend to anyone who would listen.

Richard S. | Premières impressions |
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This was my best ever experience with UHaul. The manager was very polite to every customer who walked in the door. He helped me choose a storage that was right for me. Very Good Service !

Lynley W. | Expérience générale |
Évaluation :

Good hours and staff, convenient

Bonnie P. | Premières impressions |
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Charles went over and above to help us. He helped us decide which truck would work best and then helped us with the right size storage unit. Excellent customer service. Thank you.

Andrea W. | Premières impressions |
Évaluation :

My information wasn't correct, but they got it together

Jimmy B. | Premières impressions |
Évaluation :

Pick up truck broke down..Battery . lost time

JEISON M. | Expérience générale |
Évaluation :

I dont go to uhaul because of customer service, but the location in lake mary blvd gives the standard a new low. You can tell that no one there enjoys their job, included the owner.

Stephanie H. | Expérience générale |
Évaluation :

This is probably the best U-Haul facility out there thanks to the owner who is really involved and always goes the extra mile to accommodate for your needs!

Tracey B. | Premières impressions |
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I found everyone to be friendly and try to accommodate my needs.

Louis L. | Expérience générale |
Évaluation :

If you have more people like you have now you have a great company . Florida is where I rented . Keep it up!

Janice W. | Premières impressions |
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We needed a larger unit but there was none available. No ones fault. We managed with what was available. Thank you for your service. The security to the unit was also sufficient. We will recommend.

Miranda S. | Premières impressions |
Évaluation :

Very helpful and a pleasant experience

MIA L. | Expérience générale |
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My experience was awesome! Everyone was very friendly and the place was very clean. I’ll definitely be back.

GUSTAVO S. | Expérience générale |
Évaluation :

Workers are rude and lazy

bonnie h. | Expérience générale |
Évaluation :

getting emails stating I owe for storage. I called on 3 separate times on or around 7-17-19 and 7-27-19 and 8-6-19. The unit was closed on 6-29-19, I do not appreciate getting threatening emails

Steve C. | Expérience générale |
Évaluation :

Thank you

john H. | Premières impressions |
Évaluation :

Great people that work there thank you

eric m. | Expérience générale |
Évaluation :

The store manager was awesome! He was very helpful and super friendly! I will definitely rent here again in the future.

Michael W. | Expérience générale |
Évaluation :

Just ok

daniel v. | Expérience générale |
Évaluation :

Except you have one employee there that was very disrespectful it seems to me that he looks like he works like putting the hitches on cars if I was his boss I would have terminated him

Steve C. | Premières impressions |
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The truck ran like a Swiss clock. Walther in Sanford is a very trustworthy and honest person. He is a perfect gentleman. Deal with confidence. A +++ Thanks Walther

Abraham H. | Expérience générale |
Évaluation :

Great service

ROBERT J. | Expérience générale |
Évaluation :

Rodent droppings present in my unit---orherwise good experience.

wanda g. | Expérience générale |
Évaluation :

The last couple of days I went this past week the main gate was always open. I didn’t feel that safe, and my unit was at the end of the hallway; anyone could have went inside.

michelle r. | Expérience générale |
Évaluation :

Great service and always helpful.

angel m. | Expérience générale |
Évaluation :

There's no other storage solution as far as I'm concerned

RANDOLPH R. | Premières impressions |
Évaluation :

Excellent attention and service from the moment I walked in.

chris c. | Expérience générale |
Évaluation :

Walter in the front office was extremely helpful and very pleasant

Victoria C. | Expérience générale |
Évaluation :

Thank You for being so simple to use.. and providing fair rates.

WANDA I. | Expérience générale |
Évaluation :

The only thing was always the air condition did not seem to cool off only when u are in the building, orher times it was hot.

Jennifer O. | Expérience générale |
Évaluation :

The facility was clean and secure. The staff was friendly and took great care of me!

Louis L. | Premières impressions |
Évaluation :

Just great !

paul y. | Premières impressions |
Évaluation :

Everything went smooth, from reservation to return. 15’ van ran great .

MARIA M. | Expérience générale |
Évaluation :

The staff went above and beyond in their service to me as a customer. I cannot Thank them enough for all their help.

diana r. | Premières impressions |
Évaluation :

No comment for now , all I could say is there's no complaint.

robert s. | Premières impressions |
Évaluation :

Well done as always!!! The only way to be better is free!!!

mark f. | Expérience générale |
Évaluation :

Good people

nissha l. | Premières impressions |
Évaluation :

great experience!

CHRIS W. | Expérience générale |
Évaluation :

They did everything right. my only disappointment was having a unit deep in the building we had Mold issues on surfaces.

JENNIFER K. | Expérience générale |
Évaluation :

The staff was very nice and polite

Robert J. | Premières impressions |
Évaluation :

Fast, professional assistance from the employees with whom I dealt. I would be happy to recommend them to anybody looking for a truck rental or storage.

Michelle C. | Premières impressions |
Évaluation :

Manager Walter was very unprofessional and took out his frustration that his employees called out on me, the customer. He was very rude & made me wait 2 & 1/2 hours to get a new unit the next..

JANINE G. | Expérience générale |
Évaluation :

All was good

Louis B. | Expérience générale |
Évaluation :

Walter is a pro, am example of what you want when getting rental equipment.

edward m. | Expérience générale |
Évaluation :

I am very pleased!

Daniel R. | Premières impressions |
Évaluation :

Owner was rude. It seemed as if she didnt really care and it was one thing after another going wrong once we got there.

Steven G. | Expérience générale |
Évaluation :

We were there 3 years and the staff was always helpful. We had no damage to out stored belongings and never had a problem. I would recommend them to anyone needing storage.

BRUCE T. H. | Expérience générale |
Évaluation :

good job. Thanks

daniel v. | Premières impressions |
Évaluation :

They were very polite to me I was very satisfied

William K. | Expérience générale |
Évaluation :

Cost increases are discouraging. This is the main reason I got rid of my unit.

Julie S. | Expérience générale |
Évaluation :

Great experience - kind, courteous and helpful staff!

mark f. | Premières impressions |
Évaluation :

Great efficient people. Thanks

Sandra W. | Expérience générale |
Évaluation :

The unit was very clean and the customer service was excellent

jan n. | Expérience générale |
Évaluation :

Great experience! If I ever have storage needs in the future I will gladly use Uhaul Lake Mary.

Jennifer J. | Expérience générale |
Évaluation :

Excellent customer service I will definitely return The facility was very well maintained and secure When I had concerns or challenges the manager was firm but level-headed.

PAUL T. | Expérience générale |
Évaluation :

The employee named Walter was very rude to all the customers that were the store!! He was telling the line of customers that if they did not have a reservation they could leave!! He was very rude

felix a. | Expérience générale |
Évaluation :

Nice service .ok

yvette i. | Expérience générale |
Évaluation :

We can't say enough about Katie!!! As unpleasant as moving is, she was such a pleasure to work with. We have already told our friends about Uhaul and we will continue to refer as many people as we can

annette z. | Expérience générale |
Évaluation :

Very helpfull staff

Aletha N. | Expérience générale |
Évaluation :

N/A

Robert T. | Expérience générale |
Évaluation :

Great experience

Michael L. | Expérience générale |
Évaluation :

People were very friendly and very helpful. I would recommend to anyone.

gregory a. | Expérience générale |
Évaluation :

Having to have a disk lock is ridiculous. I moved out 6 days after last payment and u do not prorate and give refund. That is bad business and i will never use uhaul again for anythin. Rip off.

MICHAEL S. | Expérience générale |
Évaluation :

Best U-Haul branch I have ever used. Great staff.

Tom L. | Expérience générale |
Évaluation :

Everything we put in storage for less than 3 months had MOLD on it. The truck did not have power steering and we did not know until we had to drive it away. We have contacted u haul customer service.

destiny c. | Expérience générale |
Évaluation :

Storages were clean and safe in the staff was very helpful and friendly

mandie l. | Réservation |
Évaluation :

The staff was amazing. would recommend to anyone to use!

Susan P. | Expérience générale |
Évaluation :

Good experience for the family for over a year.

timothy b. | Expérience générale |
Évaluation :

They helped me in a pinch so could have my garage back. Great service by the staff!!!!!

Stephanie H. | Réservation |
Évaluation :

Moving is chaotic, especially the final stretch of unloading everything you just packed. The people at this location have been so helpful! Special thanks to Walter Lozano for going above and beyond!

Jason M. | Expérience générale |
Évaluation :

I would use this place again very clean.

Seminole County R. | Expérience générale |
Évaluation :

Great service! Thanks!

stephen j. | Réservation |
Évaluation :

MARIO ON THE RHINEHART LOCATION WAS AWESOME HE WAS VERY INFORMATIVE AND POLITE AND THE PEOPLE AT THE S. ORANGE LOCATION I FORGOT HIS NAME BUT HE IS BALDED WAS SUPER AWESOME TOO MS. DOT ON PHONE TOO TY

Martin D. | Expérience générale |
Évaluation :

I needed to extend how long I needed the truck and I just had to call and they took care of it for me.

Estella W. | Expérience générale |
Évaluation :

All of my things was mildew in messed up

Othelia H. | Réservation |
Évaluation :

Everyone was on point no complaints..

Paul S. | Expérience générale |
Évaluation :

.

CHRISTOPHER M. | Réservation |
Évaluation :

Nothing special

Reynaldo D. | Expérience générale |
Évaluation :

We tented 2 storage units. Both were 10x10, clean inside and easy access.

DONNA R. | Expérience générale |
Évaluation :

Everyone was Friendly and good to talk too. I was with U-Haul for Three year's and had no problems. Thank You for Your services for which you have given us. Have a wonderful Day

mary g. | Expérience générale |
Évaluation :

exceiients staff and workers. I will ecommme excellent staff and workers.i recommend to all. thanks.

Kelley P. | Expérience générale |
Évaluation :

Excellent Customer service! They called to inform me when my UBox arrived and followed up to arrange for pick up. I really appreciated the level of communication and courtesy!

Non reviews have been submitted for this location.

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