I rented a space at this location for what I thought would be short term and I ended up holding it for a year. The location was perfect and the staff was always friendly and helpful. The facility was clean secure.

Alex was super helpful thank you

All we encountered were professional and friendly. We were dealing with an estate of my husband's uncle (we are from Indiana). Walter was compassionate and assisted us in any way possible. It made the long distance in a COVID world experience much easier.

Good friendly service access 24hrs a day .

While the facility wasNice and all of my belongings were secure, I still find it frustrating to constantly get contacted about being late through email and letters after I closed out my account for which I was never late. I have receipts of closing it out. Biggest frustration is that you have to go to storage facility since the phones almost always roll over to a U-Haul operator who tries to help by sending messages to the manager however they are never read.

Well run and manage business. The best experience I have ever had with a business of this kind. Awesome!!!

The staff at Lake Mary are truly the best! Walter is the GOAT!

When I went to close out my storage unit. I had to call several times and it took 2 months before the account was closed. There needs to be a streamline way of making sure accounts are closed.

I was harassed by the manager Walter on several different occasions. He is awful an very unprofessional. Yelled at us infront of my children. I will never ever use this storage facility again in my life. An feel bad for anyone who has to put up with such ignorance.

Great experience. Helpful, courteous staff. Convenient location.

They have a rat infestation and most of my belongings were ruined. When I told the owner he acted as if he could care less! DO NOT RENT A STORAGE UNIT HERE!!!!

I’m recommend this company 100/100 Muy amable, responsable, yo usaría sus servicios nuevamente 👍👍👍

The lights don't stay on and some time was hard to get back on . The staf was no help on this . And the door was verry hard to lift , over all verry good . Thank you. I will be back if needed.

The unannounced change from a gated, fenced facility to removal of the gate and fence changed the concept of what I rented when I moved in with no revision of rental rates. The attitude of the person I presume is the manager when I confronted him about the significant change to the facility was rude and condescending. I will never recommend this facility or its services to anyone I know because of the attitude of this location manager.

Very good excellent