Customer Reviews for U-Haul Moving & Storage at North Military Hwy

5 260 évaluations

7448 N Military Hwy   Norfolk, VA 23518
(S Of eLittle Creek Rd)

(757) 583-1862

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(757) 583-1862

7448 N Military Hwy
Norfolk, VA 23518
(S Of eLittle Creek Rd)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
1

Sent inside/outside/inside/ outside for assistance. Very unorganized. Elanor was very busy chomping her her pizza while assisting me with my return. She asked in I filled the truck, I explained no that it was not full when I received it. Eye roll. I mentioned I was returning the truck a day early, she says " That ain't gonna get you nothing" I didn't ask for anything. Took 40 minutes to return but only five minutes to pick it up. Unacceptable! Was rudely informed I went over my miles and I " am gonna need to pay for that" Totally prepared, not concerned, the $18 is not devastating to me. " And I guess your gonna want t printed receipt, huh? Well, considering the experience so far, I sure did want a receipt...even if it was an inconvenience.

Tammie K. 
Évaluation :
5

The staff at this U-Haul are friendly, helpful and make the whole process easy and no stress.

Jane W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

antonio s.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shaquinta W. 
Évaluation :
5

My only recommendation would be to pay more attention to cleaning the steering wheel. The truck I had was okay, but the steering wheel felt really gross and dirty. I get that it's a moving truck however; still a very important component to the overall experience. Merci!

Veltina H. 
Évaluation :
5

Keep up the good work

JOSEPHWILLIAM S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melanie J. 
Évaluation :
5

Charged me twice for the same service and i have to call uhall again to fix this issue. This is unacceptable. Besides this everything was good

Veniamin N. 
Évaluation :
4

Service was great- did some by phone then the rest when we picked up the equipment - Sean & Eleanor were very helpful & friendly & when we brought it back so was the young man who checked us in (sorry I don't remember his name) - I would recommend this area to any one looking for truck rental - local or long distane.

marilyn M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Anthony F. 
Évaluation :
5

Outstanding experience from the time I entered till the time I dropped the truck off.

James D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charles J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

melissa R. 
Évaluation :
5

There's not much to improve on you're great

Keith B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rhonda K. 
Évaluation :
2

Charge me 15 dollars for a 1/8 tank of gas. I put gas in the truck but I just quite got it exactly where it was ok there sheet of paper.

Timothy B. 
Évaluation :
3

The U-Haul customer service that I called I wanted to extend the time of the truck it seems that it's automatically two days which was not enough time when I was transferred to talk to someone she was confusing I asked even if it was saved in storage in Culpepper she said yes couple days later I get a phone call from the owner of the storage facility that we are dropping the U-Haul off and he had no clue what I was talking about . I was unable to change the time of drop off on the website which needs to happen

Ronald C. 
Évaluation :
5

I couldn't find the key return Dropbox so I had to come back the following morning at 7:00 a.m. to check in the truck.

John N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KALIQUELEMAR L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LAWANDADENISE A. 
Évaluation :
5

Great service

thomasina M. 
Évaluation :
3

I reserved a utility dolly with my U-Haul and it was not in there during my mobile pickup. Thankfully the store was open and I was able to get one from an employee.

Tameka T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas S. 
Évaluation :
5

The workers were very helpful, this made my move to the facility a lot less stressful.

arnnette g.  |  Premières impressions 
Évaluation :
5

The agent who waited on me was very kind and helpful. She certainly displayed excellent customer service. Don't let her get away she is a real asset to your company.

RANDELL W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marsha K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARNETTBRYANT P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry S. 
Évaluation :
4

I had a good all around experience.

Anthony F. 
Évaluation :
1

Horrible! Rent a trailer to MOVE to NC in an emergency situation, they rented me a “local” trailer. I go to return in NC and find there is an astronomical charge for not returning to the location I rented it from. It was pay like an extra $800 or drive 6 hrs there and 6 hrs back to return it there. This was a situation where I left for my safety (police protective order issued). Returning to VA was dangerous to say the least! I even called corporate for help resolving this, no help! Thank goodness I returned it to a location that had a manager willing to help me.

Cindy G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAYMOND S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aliaksandr Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michea' L. 
Évaluation :
5

Happy

Larry U. 
Évaluation :
5

Happy

Larry U. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

amari W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

leona R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MAURIRAFAEL C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dorothea S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles P. 
Évaluation :
5

Excellent customer service

Patrick B. 
Évaluation :
5

Everthing was great

Shelia J. 
Évaluation :
5

More trucks

Valerie W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cora C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MAURIRAFAEL C. 
Évaluation :
1

Never got mattress protector I paid for.

AUDRA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William N. 
Évaluation :
5

Availability of trucks.

Glenn F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dustin L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

destiny L. 
Évaluation :
5

Professional and recommended to all of my friends as a place to go!

john M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shomari N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Enelida R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONYOREN B. 
Évaluation :
5

The customer service was beyond Great the staff was a pleasure to work with, although I didn't have reservations they didn't turn me away. Will always return for all my rental needs.

erma W. 
Évaluation :
4

Good service

Kayla S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rochelle S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EREN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

marshall W. 
Évaluation :
5

The customer was great, I really have nothing negative to say

Carlos G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lashaunt s.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe H. 
Évaluation :
1

I was charged a $20 fee for dropping the trailer off after hours. I have never been charged this fee before and was not informed prior to my rental that I would incur such an expense for simply returning my equipment prior to the expiration of my lease.

Guy M. 
Évaluation :
4

Mileage is a horrible way to price something.

Elliott T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Miwa J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ferdinand S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Hunter S. 
Évaluation :
5

I rent a lot of equipment from U-Haul. This location was the best by far. Keep up the good work. I highly recommend this location.

JAIME S. 
Évaluation :
5

Customer service was on point and I will refer friends and family to this location

hope C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

reene P. 
Évaluation :
5

The guy that helped us was nice and checked us out quickly.

ANGELICA R. 
Évaluation :
2

Uhaul has declined in equipment availability and customer service over the past years. Example: two weeks ago I had reserved a truck for a 130 mile move from NC back to VA where I live. The day before my pick up, I received a call informing me they did not have a truck available. As I was already in NC with some help for moving, uhaul said I could drive to another city 70 miles away to get a truck. This is unexceptionable. I again tried to rent a trailer a week later and was told I would have to drive 30 miles away , passing several other uhaul facilities to get the trailer and the trailer would have to be returned back to that location… SORRY but I will seek rental equipment from a competitor in the future.

LOWELLSTEVEN S. 
Évaluation :
5

It was perfect

THOMAS O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Johnnie T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Garry M. 
Évaluation :
3

Make sure equipment is running properly. The truck I rented had a bent key so wouldn't start after initial pick up and no one would assist me when calling the store or customer service I just kept being placed on hold then hung up on.

HEATHERAILEEN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Monte H. 
Évaluation :
5

Customer Service Was Great, Checking zIn Was Reasonable And The Truck We Got Was Clean And Well Maintained. After Hours Drop Off Was Simple And Easy. Good Location.

Lorna P. 
Évaluation :
5

I've used this store several times as well and give them a great rating too.

Sheila C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lonnie B. 
Évaluation :
3

There was no cell service inside, stood in line almost an hour til I got my reserved truck. One lady soooooo slow. Neither 2 workers there acted like they cared to be there. Very annoying to say the least.

Robert G. 
Évaluation :
5

Staff was exceptional. Extremely knowledgeable and friendly. My experience was one I will recommend to anyone who needs moving services. I will use them again.

Jeremy U. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rita R. 
Évaluation :
4

Improve your share 24/7 function. I was not able to pick up the vehicle without going in because the application failed. However your associate was excellent.

David W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Joseph S. 
Évaluation :
4

Everything ok

JAIME B. 
Évaluation :
3

The front desk was unprofessional and talking about me as a customer and saying things like “their type” which made me feel discrimination !

Marquis C. 
Évaluation :
5

Picked up box truck. Had debris in box and AC quit working not 5 minutes into driving. Truck drove good and got the job done.

ANDRELEON W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Esther D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MONTEZANTONIO L. 
Évaluation :
5

After reaching our final destination and unloading the trailer this was our return location. The employees were all friendly and very helpful. They disconnected the trailer after verification that the electrical system was in satisfactory condition. I plan to use this location for any future trailer rental needs.

Don F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Camden L. 
Évaluation :
5

Give my refund for not honoring my reservation

Christopher F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wayne J. 
Évaluation :
5

Awesome staff!

Pierson H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pierson H. 
Évaluation :
5

I can't think of anything because I really enjoy the service that I received and the cost doesn't leave holes in my pockets very cost sufficient the best deal I ran across in a very long time so please keep thing the way it is I truly thank you.

Norma G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Laura B. 
Évaluation :
2

I had a bad experience renting a truck and I forgot my sunglasses and I went to the day for them and the news that they told me that my glasses were not in the truck and I remember that they were there I wish that was better when one forgets an item and knowing that we will come back to pick it up

Eliseo D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

willy D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Forrest D. 
Évaluation :
5

Everyone was helpful and the passivity was great.

Robert M.  |  Expérience générale 
Évaluation :
4

I love the storage room hours

jary s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Proserpine P.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SUEANNA A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Migdalia C.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

zach C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shelly H.  |  Expérience générale 
Évaluation :
4

no complaints

zach C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michaela s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dallas T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean S.  |  Expérience générale 
Évaluation :
5

Good customer service and friendly.

Alesia A.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ALVIN J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THEODORE R.  |  Expérience générale 
Évaluation :
5

Love this location. I have used this location for several rentals and purposely do because of the service from the staff. Always professional and helpful.

Heidi W.  |  Premières impressions 
Évaluation :
2

Several of the employees were kind and helpful. Dont get me wrong but one bad apple affects the bunch. Sadly on one too many occasions, including when i was moving out, the older lady working who smoked right out front of the building, often gave short remarks, and customer service with her was poor. She accused my movers of making a mess, when infact there was a leak in the storage building hallway, that I asked to be cleaned up for safety reasons. And after I showed photo proof of the leak she cleaned it up but was rude about it. All and all for the space provided and the costs it was not worth it and they often had way too many rentals on the lot limiting the access to the storage, if someone was already parked in the space.

Rebecca L.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Annie L.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CRYSTAL S.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ADRIANA H.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nakita O.  |  Expérience générale 
Évaluation :
2

Staff is rude and the facility is never cleaned.

Daniel H.  |  Expérience générale 
Évaluation :
4

All the workers at this location was very understanding and were all helpful.

Sandra V.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERIC V.  |  Expérience générale 
Évaluation :
5

I loved da company an employee. They was very helpful an a good team to work for. It was my time to leave an they will b well missed. Thank u

MICHAELYNN O.  |  Expérience générale 
Évaluation :
2

🖕

Douglas C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARDWILLIAM H.  |  Premières impressions 
Évaluation :
5

Wonderful business overall. Great staff (friendly, competent, knowledgeable, helpful). Clean and well lit.

Jennifer N.  |  Expérience générale 
Évaluation :
4

Just didn't know if it had a after hours drop off.

david p.  |  Premières impressions 
Évaluation :
5

Steins Lubin made the whole experience from getting the storage room to dropping off my truck very enjoyable! He was such a friendly individual and was able to assure me while answering all my questions. Steins, as well as Johan (I hope I spelled his name correctly) were very knowledgable and helpful. I would recommend this location because of those two individuals, specially Steins.

Claudia V.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David R.  |  Expérience générale 
Évaluation :
5

Staff at the military Hwy facility is excellent, friendly and more than helpful

Shari s.  |  Premières impressions 
Évaluation :
5

Everything went as smooth as possible, no problems whatsoever.

LARRY K.  |  Premières impressions 
Évaluation :
5

Staff was pleasant and went the extra mile to help us get our move completed making sure we had everything we needed and walked us through the storage unit process

john t.  |  Premières impressions 
Évaluation :
5

Been using U-Haul moving trailers & trucks for years. This is my 2nd time using U-Haul storage facilities and am very pleased with the customer service and cleanliness of Norfolk, VA storage service on Military Hwy.

NORMAN G.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kevin G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVINA T.  |  Expérience générale 
Évaluation :
5

I moved from Florida to Virginia and with my moving truck rental, I received a free month storage at U-Haul storage facility on Military Highway in Norfolk VA. I ended keeping the storage unit for 2 months and was very pleased with the unit. The storage facility was clean and well maintained. All the U-Haul staff were very friendly. I highly recommend U-Haul on Military Highway in Norfolk VA.

NORMAN G.  |  Expérience générale 
Évaluation :
5

Staff was super friendly and helpfull!

Adolph M.  |  Premières impressions 
Évaluation :
5

Pleased with storage facility, it is secured, clean and temperature controlled. Convenient location for me.

NORMAN G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Allen W.  |  Premières impressions 
Évaluation :
5

Wonderful staff and a clean facility. Will recommend.

Amarnath V.  |  Expérience générale 
Évaluation :
5

The employees really make the place! They are friendly and so helpful! Even when there are numerous customers, they are patient and willing to go the extra mile to help out.

Deborah G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jay W.  |  Premières impressions 
Évaluation :
5

Johann Skull runs a good storage/moving facility. Great customer service!

john p.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tanner B.  |  Expérience générale 
Évaluation :
2

It’s way too expensive to pay every month.

andrea p.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Moses P.  |  Expérience générale 
Évaluation :
5

We have rented from this uhaul facility for almost a year. We started with a 10x10 then a 10x5 and finally 5x5. Each time we had to downsize the staff were very helpful to expedite our request. Even more they went out of their way to give us units near the one we were in to make the transfer easy. They always took the time to chat and made our experience a good one . Merci

Kirsty L.  |  Expérience générale 
Évaluation :
5

Needs to explain the process better

Rasheeda B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CONSTANCE B.  |  Expérience générale 
Évaluation :
3

I reserved a unit and went in a day early to see the possibility of getting it a little sooner. They told me they didn't have that size available and wouldn't for a while, but they had another size available. I was confused why I could make a reservation for that size starting tomorrow since it wouldn't have been available anyway, and asked about the issue. They gave me a free month in the other, available storage unit which I really appreciated. To my own fault, I lost my keys to the locker and (incorrectly) assumed a storage locker company would have the capability to get the lock off. My mom asked about it while I was moving in to my new place and was told that it was no problem and they would get it off. When I showed up to open my locker, they said they couldn't do it anymore (after they said they could) and that I would have to hire a locksmith. $65 and three days later I finally got the lock off. I relied on their word, and it wasn't followed through. Other than those issues the facility was okay.

Carinna P.  |  Expérience générale 
Évaluation :
5

The facility I was going to use had a Brocken elevator and only units available on the 2nd and 3rd floors. They made a call out to this facility and they had a rental unit available on the first floor! They assisted me right away showed me my unit and how to enter and secure my unit, the unit was very clean, had dollies to use and climate control was working very well!

Lori W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ramona R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHARON S.  |  Expérience générale 
Évaluation :
5

The staff is phenomenal! So friendly, helpful, and accommodating. Exactly who you need during the stress of moving!

Carinna P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kim P.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tanterria P.  |  Expérience générale 
Évaluation :
5

We had a good experience! It was a Saturday so it was very busy but everything was handled professionally. We rented the Uhaul and brought the stuff back to the storage shed we are renting, an easy process. I would highly recommend this Uhaul location for your moving needs.

Jake D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tanterria P.  |  Premières impressions 
Évaluation :
2

Upon renting the unit, we were impressed with the yo uh ng lady that initially helped us. She was professional and friendly. In he 4 months we have had the unit, each time we have gone by, the auto doors were open and we never needed any access codes. On 4/27 1 day after paying our rent early, I took my movers by just to see the unit contents. I could not access. Asked an attendant to help me, I had the key, but no access info. He was very disrespectful, and unhelpful. I dis not want to go into the office ro wait, to be around others dyeing this virus. But I did. Was given mycodes. When I asked another rep about a possible refund for the month because I paid early and now movers can empty it, she suggested asking at the price So tuesday 4/28 the unit was emptied. I waited inside amongst others, with several not wearing masks. And was told I could not get a refund. Irritating, waste of money. The unit was empty and clean. My fault for being responsible and paying the bill early, I guess.

Kevin A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel R.  |  Premières impressions 
Évaluation :
5

Need to get sliding glass door fixed. Everything else was great.

amy c.  |  Expérience générale 
Évaluation :
5

I have always had good service when using this location, 3 times now. They are friendly, fast, and answer all of my questions.

amy c.  |  Premières impressions 
Évaluation :
4

Merci!

justin p.  |  Expérience générale 
Évaluation :
5

This was my second time at this location. Staff was friendly and very knowledgeable about products and services. I didnt have to wait long to sign for my storage unit. The facility was clean.

Nimyah P.  |  Premières impressions 
Évaluation :
5

Met by a smiling gentleman who helped us with our reservation.staff were courteous and accommodating to all customers. Facility is clean and easily accessible. Truck rental return was also easy.

Kirsty L.  |  Premières impressions 
Évaluation :
5

HAD STORAGE FOR ALMOST A YEAR YOUR STAFF WAS ALWAYS FRIENDLY AND HELPFUL. VERY CLEAN STORAGE AREA. IF I NEED A STORAGE AGAIN I WOULD COME BACK THERE. THANK YOU AND I APPLAUD YOUR STAFF

barbra m.  |  Expérience générale 
Évaluation :
5

Staff were very friendly and extremely helpful with getting me what i needed for my move...the best customer service I've rec'd this far from Uhaul...

Thelma P.  |  Premières impressions 
Évaluation :
5

The young lady that assisted my brother and I was totally professional , detailed in her explanation of services provided and most importantly....kind.

Patricia B.  |  Premières impressions 
Évaluation :
5

This is a busy location, but the people there are very friendly and helpful

Howard R.  |  Expérience générale 
Évaluation :
5

Trying to call the facility was a challenge.

Ann F.  |  Expérience générale 
Évaluation :
5

Very helpful and friendly. Every question or request is responded to with a smile. Will definitely provide repeat business

MICHAEL C.  |  Premières impressions 
Évaluation :
5

I was disappointed to learn that although I had only used 17 days (March 22-April 7) there was no refund of unused storage days and the unit would be rented out before April 22 which had been paid.

Victoria T.  |  Expérience générale 
Évaluation :
5

Outstanding service!!

Victoria T.  |  Premières impressions 
Évaluation :
5

The staff was very helpful and courteous!

Melba B.  |  Expérience générale 
Évaluation :
5

N/a

SANTOS G.  |  Expérience générale 
Évaluation :
5

Great customer service!

Melba B.  |  Premières impressions 
Évaluation :
5

The cleanest, best run facility I have used and I have used Uhaul storage in California, Arizona, Connecticut and Virginia. Great job guys.

THOMAS F.  |  Expérience générale 
Évaluation :
5

The slide door didn't work most of the time for my visits. Other than that it was good.

Monita L.  |  Expérience générale 
Évaluation :
5

Convenient.

Valerie W.  |  Expérience générale 
Évaluation :
5

Very professional & mr johann is the best he deserves a promotion

george j.  |  Expérience générale 
Évaluation :
5

N.D.

Ebony G.  |  Expérience générale 
Évaluation :
5

Good morning,I would like to thank the whole U-Haul staff for a find job the whole staff was very great to me and my family in a time of need thank you again and hope you have a nice and joyful Holida

Johnny D.  |  Expérience générale 
Évaluation :
5

Hi, this storage experience was the best our company has ever enjoyed. Thanks to your former manager Jamie and present manger Johan this possible. Thank you for this storage experience.

QUALICLEAN F.  |  Expérience générale 
Évaluation :
5

Great!

Michele Y.  |  Réservation 
Évaluation :
5

Great facility

gary h.  |  Expérience générale 
Évaluation :
4

Satisfied with service.

TERRANCE N.  |  Réservation 
Évaluation :
3

MAKE SURE THEY CLOSE OUT YOUR UNIT! I notified the store 3 times and still got charged a late fee 2 weeks later. Had to call corporate to finally get them to close me out and reverse the charges

Nicole R.  |  Expérience générale 
Évaluation :
3

Johann, Keith, & Dionne always pleasant.

Tracie B.  |  Expérience générale 
Évaluation :
5

Merci

Terri H.  |  Expérience générale 
Évaluation :
1

Items were missing: three gray pillows to my couch. Items from Italy that I recently put in storage for movers to move. There were rats that ate at boxes and large roaches that crawled out of boxes.

DESIREE H.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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