Évaluations des clients U-Haul Moving & Storage at Page Ave
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage at Page Ave
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George T. le
Antionne was terrific. Helpful and courteous throughout. Give him a raise. Valuable employee. G Taylor
Vamshi Krishna S. le
There was confusion to begin with, I got a call from a rep saying I did not pick up my van that was supposed to be picked up at 10 am. But my pickup time is 11 am. The van had a weird odor throughout, the ac just kept me happy inside and subsided the and odor. When returning the vehicle, a person walked over to the van and he did not greet me, ask me if I am returning or anything, I had to keep him engaged by asking questions, seems like he is on phone with someone using headphones. And the same person who did my return asked me if I am waiting on something while I was sitting in my car and setting up google maps. Overall not a great experience at all.
jacqueline d. le
Very pleasant and informative
Thomas C. le
Provide tips on how to back in a trailer :-)
Sharon D. le
Undecided regarding location. I picked up the truck 2 hours early. As such, I was charged an extra day (find it hard to believe they would have rented the truck within that 2 hour period). I was told because I was returning the truck a day early, I would be reimbursed the extra day charge on the other end. When I returned the truck, I was advised they couldn't offer the reimbursement to me because they didn't receive commissions, etc. I do understand the drop off locations policy with respect to that, but I don't understand why I was told the extra day would be refunded and I certainly don't understand being charged an extra day for picking up 2 hours early, especially when I said 3-5 and picked up at 2:00. Again, I don't believe they would have rented the truck out in that 2 hour period. Very disappointing!
Joseph O. le
Kenny was great and helpful in taking care of my drop off. Excellent staff member.
ADAM P. le
great job
CJ J. le
This group was outstanding. Very helpful.
Laura S. le
the entire exchange was professional, helpful, and easy.
Kenneth G. le
The 2 guys working were fast on getting the people waiting in line taken care of during check out, and returning the equipment was easy with the UHAUL app.
Fariborz S. le
It was a drop off, however i did notice an employee moving trucks around, so i asked if the store was open and he answered with absolutely rudeness (we closed half hour ago) and i said (i just wanted to know where to drop off this trailer). I would have got a better attitude from an stranger than the employee of Uhaul on your lot. He was a complete ass
William S. le
Piece of plastic molding was catching my shoe when I was releasing the accelerator on the cargo van. I pointed it out to the agent when I returned the van. I observed the van being pulled out of service to address the problem. Mileage was 16/18, mostly highway. Cargo van had about 4300 miles on it when I rented it. Cooling was good. This location is conveniently located near gas stations for refill before return. Staff was friendly & courteous. Made the reservation on Saturday afternoon for pickup on Sunday at 1:00 PM. Cargo van was waiting when I arrived on Sunday. The location is open until 5 PM on Sunday for returns with after hours return also possible.
Paul S. le
Perfectly satisfied!
Sonia G. le
I trust this location, it's the only one I've used for years.
robert j. le
very nice
Paul S. le
All questions answered upfront. Very friendly service and personnel
Tiffany K. le
I had the most wonderful, easy going experience here. Timothy Cunningham gave superb service! I would recommend this location to everyone!
crystal p. le
No comments
Lapriesha M. le
Love it
Monroe G. le
Kenny at Overland location is fantastic to work with!
MATTHEW L. le
Thank you for all your assistance & friendly staff.
Alexander T. le
Staff is friendly and knowledgeable. This is a great place to rent a truck or van.
Lamanda G. le
Excellent & safe place to store your belongings. Thank you
Rosie H. le
The service I received was Superb. I am a 70 year old African American Disabled Woman. All the Employees showed me Empathy and Concern. It was snowing very hard when I arrived. I am glad to be HOME.
kenneth j. le
Steven was excellent.
Erika E. le
Good place to go
thomas b. le
Most satisfactory. I used the box for a unique purpose. Moving a very expensive piece of equipment for weaving cloth. The only downside was lack of anchors. I suggest adding floor Anchors. Tom Beaudet
lisa h. le
EXCELLENT experience. Thank you.
Espinoza S. le
If I need u haul service I would go back to this facility
CHRIS K. le
Overall a good process having items in different storage capacities for over 3 years. Some times it took a couple tries to get things straightened out, but overall a positive experience
Matthew M. le
Fantastic service, clean facility, easy access & people that care! Nice place to be a consumer...where the people there have a personality & like what they do & for whom they do it. Thank you !
Kim O. le
Good customer service
MELANIE D. le
Clean, dry and perfect!
Br. W. le
Love it!
faiz f. le
There I-haul team got the job done in a timely manner.
Darryl C. le
even though our facility in carbondale is manned by one person, he is friendly, has the correct info and has all the customer service skills to handle a fairly full store on his own. he is a great guy
alonzo r. le
I got the truck and it was in tow and it started out that way (it eats up gas) . it had 3/4 of a tank of gas. I used less than a quarter of a tank so I put a 20.00 in and the gas gauge didn't move
Rich F. le
no problems with the facility
Sue T. le
The entire staff was great to work with. They were efficient, accommodating and friendly.
Melissa L. le
I used uboxes and had them delivered so I did not see the facility. Uboxes were clean and communication was excellent. Staff worked hard to ensure everything would work for me. Highly recommend!
Michael K. le
Did not visit the facility. They handled a UBox delivery from a shipment from CA. Debbie the delivery person was great! The 9-4 time for box drop off was a bit excessive and wasted the day.
Kevin B. le
From the beginning in May 2017, the staff a UHaul Page in Overland, have been great!!!!!!! Thank-you for all of your support. Kevin Boulds
vivian w. le
Whenever I visit at the storage unit and the office everything always seem to be an order in place for always nice and helpful if I ever need to use U-Haul again I most certainly will
Samuel H. le
I had to call 5 times to get someone to answer the phone. Once connected, service was as expected.
Lisa N. le
Your prices are to high for the space you rent . Otherwise it fine.
Jacqueline B. le
All has gone well. The staff was helpful.
Douglas D. le
Great!
Laquitta J. le
Clean
Tashalee B. le
Ok experience
Sandra P. le
I didn’t really see the facility but everything was great!
Pamela M E. le
I never visited the facility, but the staff and delivery person were very nice and helpful whenever I had questions. My belongings that were there for over two years were in excellent condition.
Paul H. le
All good. No dramas. Would use again.