Évaluations des clients U-Haul Moving & Storage at Page Ave
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage at Page Ave
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William B. le
Better reasons to inform customers why certain trailers can't be rented any more without using excuses!
Diane G. le
The only issue I had was the truck had a strong smoke scent in it.
Matthew M. le
Explain all the charges up front
Gerald B. le
Brand new trailer!!!
Tiffany L. le
I truck kept scaring me cause it felt like the transmission was going out but overall the customer service there was more than magnificent this is my second time going to this location amd i got more than expectednservice my salesman was amazing and fast i was in and out after being frustrated with a different location. Never will use Bob 66 on Dorsett horrible servixe and he has an i dont care attitude.
Joseph Q. le
Truck wreaked of smoke. The right outside mirror would not adjust.
Marcia W. le
Great location, friendly and helpful staff, well maintained vehicles.
Lawrence B. le
Honestly, The location was amazing! Very friendly staff and the whole process was a LOT faster than other U-Haul locations. The guys there deserve a raise 100%! They even were keeping a lady calm who seemed to be separating her partner. They went above and beyond from her. A++
Donna J. le
I originally reserved at trailer at the Olive & Midland location in University City (63130), where there was only one employee on Saturday morning with more than 10 people waiting for service. After 15 minutes of waiting and never seeing the employee again, I left and rented from the Page location which was an excellent experience.
Paul M. le
Very POOR check in policy with the app. It was very confusing, photos etc. had to go our office to use another phone that was able to check the vehicle in. TERRIBLE>>> TERRIBLE new policy. What happened to humans checking the vehicle back in. Due to the return check in policy..our company will limit the times we use your service. We will contact our rental companies BEFORE we rent a vehicle again from your company. Did not have a rep go over the rental when we check in...and now the return of the vehicle took 40 mins in the cold, rain and poorly lit lot. The return policy is TERRIBLE! There were people on the lot, walking down the street... I had to lock myself in the vehicle while fooling with the 40 min vehicle check in and I felt very scared to be alone in my van in the neighborhood. Theft, robbery or murder could have occurred. DROP THE RETURN POLICY and let your reps earn their money to inspect the vehicle. Is U Haul that desperate to save a few bucks? We would have been charged $20 if the app info was not submitted. U Haul should deduct $20 from OUR invoice for doing your reps work. . Ridiculous policy!!!!
Antonia W. le
Kenny was very helpful and went above and beyond. If I could I would always deal with him he was AWESOME!!!
JACQUELINE J. le
Extremely helpful staff!!!!
gerald F. le
Great customer service by ALL
Theodore J. le
Well, the only issue I had was that I wasn't notified until I arrived at the location was that the ubox and trailer I reserved would have put me over my desired cargo weight limit based upon the vehicle and hitch I had installed for what weight I had in mind to move. Meaning I would have endangered my vehicle, myself, and those on the road in the name of safety. So instead of the ubox I had to op for an enclosed trailer for $9 more to continue with my initial plans. Doing the reservation online as well as over the phone for verification, I feel that I should have been notified of such beforehand. Although, rather annoyed with the news, I understood and respected the decision of the manager not continuing with my reservation. Tim, one of the mature ladies, and the manager of the Page location were awesome and their humor really helped with the heat of the day, stress of the move and self storage. Respect.
Douglas D. le
Did self return using the app
james H. le
I had no issues.
RICHARD R. le
They allowed me to extend my rental when I discovered that I could not get the job done in a day.
Maria B G. le
Best location so far.
Endia U. le
Staff was very nice to work with and fast!
Melissa S. le
There is nothing to improve!
MARKEISHA M. le
Nothing at all, keep up the excellent work!
LaShawndra S. le
I was overcharged for the rental
Brian L. le
I’ve used this location several times. It is the best in the Saint Louis area!
jacqueline d. le
Very pleasant and informative
ADAM P. le
great job
Paul S. le
Perfectly satisfied!
Sonia G. le
I trust this location, it's the only one I've used for years.
robert j. le
very nice
Paul S. le
All questions answered upfront. Very friendly service and personnel
Tiffany K. le
I had the most wonderful, easy going experience here. Timothy Cunningham gave superb service! I would recommend this location to everyone!
crystal p. le
No comments
Lapriesha M. le
Love it
Monroe G. le
Kenny at Overland location is fantastic to work with!
MATTHEW L. le
Thank you for all your assistance & friendly staff.
Alexander T. le
Staff is friendly and knowledgeable. This is a great place to rent a truck or van.
Lamanda G. le
Excellent & safe place to store your belongings. Thank you
Rosie H. le
The service I received was Superb. I am a 70 year old African American Disabled Woman. All the Employees showed me Empathy and Concern. It was snowing very hard when I arrived. I am glad to be HOME.
kenneth j. le
Steven was excellent.
Erika E. le
Good place to go
thomas b. le
Most satisfactory. I used the box for a unique purpose. Moving a very expensive piece of equipment for weaving cloth. The only downside was lack of anchors. I suggest adding floor Anchors. Tom Beaudet
lisa h. le
EXCELLENT experience. Thank you.
Espinoza S. le
If I need u haul service I would go back to this facility
CHRIS K. le
Overall a good process having items in different storage capacities for over 3 years. Some times it took a couple tries to get things straightened out, but overall a positive experience
Matthew M. le
Fantastic service, clean facility, easy access & people that care! Nice place to be a consumer...where the people there have a personality & like what they do & for whom they do it. Thank you !
Kim O. le
Good customer service
MELANIE D. le
Clean, dry and perfect!
Br. W. le
Love it!
faiz f. le
There I-haul team got the job done in a timely manner.
Darryl C. le
even though our facility in carbondale is manned by one person, he is friendly, has the correct info and has all the customer service skills to handle a fairly full store on his own. he is a great guy
alonzo r. le
I got the truck and it was in tow and it started out that way (it eats up gas) . it had 3/4 of a tank of gas. I used less than a quarter of a tank so I put a 20.00 in and the gas gauge didn't move
Rich F. le
no problems with the facility
Sue T. le
The entire staff was great to work with. They were efficient, accommodating and friendly.
Melissa L. le
I used uboxes and had them delivered so I did not see the facility. Uboxes were clean and communication was excellent. Staff worked hard to ensure everything would work for me. Highly recommend!
Michael K. le
Did not visit the facility. They handled a UBox delivery from a shipment from CA. Debbie the delivery person was great! The 9-4 time for box drop off was a bit excessive and wasted the day.
Kevin B. le
From the beginning in May 2017, the staff a UHaul Page in Overland, have been great!!!!!!! Thank-you for all of your support. Kevin Boulds
vivian w. le
Whenever I visit at the storage unit and the office everything always seem to be an order in place for always nice and helpful if I ever need to use U-Haul again I most certainly will
Samuel H. le
I had to call 5 times to get someone to answer the phone. Once connected, service was as expected.
Lisa N. le
Your prices are to high for the space you rent . Otherwise it fine.
Jacqueline B. le
All has gone well. The staff was helpful.
Douglas D. le
Great!
Laquitta J. le
Clean
Tashalee B. le
Ok experience
Sandra P. le
I didn’t really see the facility but everything was great!
Pamela M E. le
I never visited the facility, but the staff and delivery person were very nice and helpful whenever I had questions. My belongings that were there for over two years were in excellent condition.
Paul H. le
All good. No dramas. Would use again.