Customer Reviews for U-Haul Moving & Storage at Page Ave

6 211 évaluations

9820 Page Ave   Overland, MO 63132
(Corner of Page and Dielman)

(314) 423-5151

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 12/24/2021: 7h00 am à 4h00 pm
  • 12/25/2021: Fermé

Services dans cet établissement :

Pour nous contacter

(314) 423-5151

9820 Page Ave
Overland, MO 63132
(Corner of Page and Dielman)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 12/24/2021: 7h00 am à 4h00 pm
  • 12/25/2021: Fermé
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RICHARD C. 
Évaluation :
5

Do you sell these trailers when fully depreciated?

HAROLD C. 
Évaluation :
5

This 5x8 cargo trailer waist level side wall bumpers had slots for tie downs, but the slots were so narrow I was unable to get hooks or rope in. Other 5x8 cargo trailers had slots large enough for tie down strap hooks.

Chris S. 
Évaluation :
5

The Customer Service was great! Christian was very knowledgeable and friendly! It was a pleasure meeting him!

DONNA H. 
Évaluation :
5

Staff was courteous, positive and professional. Upon return, the outside agent was efficient and used a handheld device to process the final payment that was just WOW! Just like the airport rental car return service. U-Haul is the best! Thank you! They should rent cars too! (White with orange trim and silver top.)

ANDREW M. 
Évaluation :
4

After i picked up the van my wife thought it smelled of marijuana and when I returned it the uhaul receiver agreed. This could have been a problem.

RICHARD V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHEILA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KARLA A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONALD P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRAVIS R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KAY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER C. 
Évaluation :
5

Continue too exceed customers expectations and you services will continue too speak for itself. You all are magnificent to me and others

WILLIE J. 
Évaluation :
5

The experience was great. The rep even gave me an extra hour when I picked up late, which I ended up needing.

CHRISTOPHER K. 
Évaluation :
5

I was disappointed to learn that the pickup truck I had reserved was not returned so I really hadn't reserved anything. But for the same price I was quickly given a cargo van which I I liked even better and that was a relief. I soon learned that it's difficult to predict how long it's going to take for any move. Everyone was very professional and kind and I have bought lots of moving supplies from this location and always have been impressed.

Leslie M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAUREN A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LORNA B. 
Évaluation :
5

You're doing great, keep it up!

Michael M. 
Évaluation :
4

My reserved and prepaid van was not available when I arrived at Maryland Heights location. I was offered a box truck which was not acceptable to me. I was redirected to the Page location. Took an extra 3o minutes to go the other location and get the van, plus added mileage on my rental because of the location change. Still like the Maryland Heights location, though. Used many times and this was the first hiccup. Would have been nice to have been notified that my reservation wasn't available.

MARK W. 
Évaluation :
5

Best U-Haul place ever! Excellent service and good price!

JOHN I. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Christopher A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARLENE G. 
Évaluation :
5

Quick and simple to sign up for a truck with plenty on the lot to choose from, which is nice. Friendly workers.

Brett W. 
Évaluation :
5

The truck looked brand new and was nice and clean. The staff both were absolutely wonderful, very polite and articulate. My experience was superb.

MARY H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIE S.  |  Expérience générale 
Évaluation :
5

Thank you!!

JILL B. 
Évaluation :
3

Stop robbing people. I was charged for 2 days when I only needed one and I barely used the mileage they gave me but I got none of my money back.. I was robbed. I should have at least got a refund for what I didn't use. And my price kept changing. When I made the reservation online the price was one thing then when I went to put my card in, the price went up and then when I went to pick up the truck, my price went up again but no one explained to me why I had to spend so much.

James D. 
Évaluation :
5

Overland, MO was great! They actually answered their phones. However, Kelly in Sarasota, FL DID NOT!!! We were paid until the 20th. They picked our stuff up on the 21st from Sarasota and I still had to pay a full month's rent before we could get our stuff. He, Kelly, had stood right in front of me and told me that they didn't worry about a couple days. Lied and would not answer his phone or return my call.

Mike M. 
Évaluation :
5

Nothing, young man was very professional

GARRY P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael B. 
Évaluation :
3

The man who checked us both in and out was not friendly at all.

Sandy G. 
Évaluation :
5

None.

BORIS T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL B. 
Évaluation :
5

I was really impressed by the young people at the Page Blvd location in St Louis, Mo. They were all very knowledgeable and attentive as well.

JOHN T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maria L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LARRY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FERNANDO D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ETHEL W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kyle R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael C. 
Évaluation :
5

Awesome service. Thank you!

LESA H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PATRICIA G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SANDRA S. 
Évaluation :
5

Everyone was very nice ,keep up the great work.

CHESTER R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONALD P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

venita H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matt D. 
Évaluation :
5

Just keep up the great work that you guys do!!!! Again you guys are great!

JOSEPH M. 
Évaluation :
5

great customer service with every worker I came in contact with

TAMICA T. 
Évaluation :
5

It was a great wxpeience from start to finish

Kevin K. 
Évaluation :
1

People living in storage units . They even rented me one with some one living it. Also the special of rent a truck first month storage wasn't done. I had to make them do it when I rented 3 unit different time. Then to move out was horrible, asked day before why when i rented truck and moving service threw your web site. They were EXCELLENT. But uhaul told use it's at different uhaul, I need to switch the driver . They said you didnt need to just give my phone number . WRONG not only show license change account to him. Made him pay 122,00 $, he didnt have any credit cards with him. So THANK GOD my sister was out in the car. She paid. MY CREDIT CARD IS IN FILE . why didnt they use it. So another person is living 2 locker's down. I was by my self. 56 yr old white women. SCARED THE CRAP OUT IF ME. AGAIN. The first time I talked to upper management, they said that he had been working on fixing the problem. I said really they said they had no idea someone was living in the unit they rented me. I SAID WOW YOU REALLY DROPPED THE BALL. So now it happened again.you need to fix this. You are a nation wide company. REALLY. This is a news worthy store. So how will this be rectified??? Disappointed customer.

Lisa O.  |  Expérience générale 
Évaluation :
3

For older adults could not do the phone check in had to call a younger person to come help. Took me an hour to return. The whole point was not to bother others and yet I had to.

VIOLA L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHERYL L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sylvester T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lyndel S. 
Évaluation :
5

Did not get my final receipt emailed to me

Joel L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHULYN Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALEXANDER P. 
Évaluation :
5

Quick and efficient

GLENNON K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS J. 
Évaluation :
5

Great trusted Professional Service. Wonderful folks.

ROBYN P. 
Évaluation :
5

I initially tried to use the Uhaul in Hazelwood on Dunn rd. However, after 3 months they were unresponsive and never received the alleged ordered hitch. Therefore I bought the hitch, wiring, and tow package from another vendor, who got me those items in just 1 day. Then I went to the Uhaul on Page in Olivett. They were very accommodating and got my 3rd party hitch and wiring installed very timely. I will also rent my cross country trailer from them. Same company - much different service!!

MICHAEL M. 
Évaluation :
5

almost impossible to call the location itself. call was always sent to call center where wait time was usually ten minutes. Once at the location everything was great.

JEFF M. 
Évaluation :
5

Reserving and organizing your pod for delivery was one of the most frustrating things i've done in years. Everyone I spoke to was very nice and agreed that your system is terrible. I spent approximately 9 hours on the computer and on the phone on hold trying to make corrections. At the end everything worked out but there's no way I'd use uhaul again unless your system for pods is overhauled.

ALAN W. 
Évaluation :
5

Great !!! Mr . Williams who checked me in true Gentleman, professional!!!

CRAIG D. 
Évaluation :
5

Pick up and drop off of the cargo van we rented was a piece of cake. The van must have been new OR the staff does a really bang-up job of cleaning all of the U-Haul vehicles! Would recommend that others use this Page Avenue location, too.

STEPHEN L. 
Évaluation :
3

The truck was the roughest drive we have ever been in. Maintenance of the truck was likely required. Make for concern with damaging cargo.

MICHAEL P. 
Évaluation :
1

We were dicked around to three different locations and it took us an extra 30 minutes away from our destination.

LANE V. 
Évaluation :
5

Couldn't understand that if you pay for a full month and leave early in that month you are not using it is not pro rated.

Steven W.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jason R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JASON R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

carlton S. 
Évaluation :
5

They made the process EZ. A+

SHARON B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CATHERINE B. 
Évaluation :
5

Staff was wonderful!

MARGARET K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREW C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH M. 
Évaluation :
1

Overall, this experience in me receiving my 1 of 2 containers has been frustrating. 1) I didn't get my containers at the same time, like I was informed I was going to. 2) I didn't get my 1st container on the date the shipping manager said I would get it. 3) I didn't receive my 1st container for a full week after the fact and the shipping facility kept removing me from the drop off date. 4) the facility never contacted me about coordinating the arrival of my UBox, I was always the one initiating the contact. 5) once the Ubox finally arrived, the UBox didn't get picked up as prescr

Sarrah R. 
Évaluation :
5

Provide more clear drop off location instructions since there are two UHaul facilities within 2 blocks of each other.

John M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Venkatram V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LINDA H. 
Évaluation :
5

i moved in recently and have been using this uhaul for daily van/truck rentals to pick up local items i've bought. staff is always pleasant.

M D. 
Évaluation :
5

experience was good until i needed the empty containers picked up. they didnt pick them up and then charged me 412 to let them set in my driveway

WILLIAM G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barry B. 
Évaluation :
5

Well done -- would use again !

Michael K. 
Évaluation :
4

Need more people to care for

CHUNYUAN C. 
Évaluation :
5

fluid leak from truck when it was parked in my driveway.

JAMES O. 
Évaluation :
5

Everything was great!

Courtney T. 
Évaluation :
5

Merci

AA'SHIA J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SOON K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHAEL M. 
Évaluation :
3

Overall disappointing experience. Online reservation tool kept changing delivery date. Boxes were picked up in St. Louis on 9/9/21 and we did not receive in FL until 9/26/21. THIS WAS NOT THE TERMS AGREED TO WHEN WE PAID OVER 3 000 $FOR YOU SERVICES. Every time we called to discuss our issues, every rep explained it was not their responsibility and transferred us to some else. Unless we receive some sort of refund due to the extended time we were without our boxes, we will not be using Uhaul again. We paid for services assuming less than 10 days without boxes and it ended up being 17 days. We understand you are experiencing staff shortages, but that does not mean I am going to pay full price for almost double delivery time.

Kevin F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lincoln A. 
Évaluation :
5

Great experience. Will be back if I need anything again!

SHEILA W. 
Évaluation :
5

Excellent service and very professional staff.

MICHAEL M. 
Évaluation :
5

Mobil App is NOT easier - took more time to do mobil, had to wait, and still had to go inside the store, so not faster or easier than just going inside. Drop was Excellent :)

WARREN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL M. 
Évaluation :
3

Stop over charging people after they drop off truck and keave..

ALVERTIS C. 
Évaluation :
5

Usually the paperwork is the great delayer in service. This time it went quickly and smoothly.

LAWRENCE W. 
Évaluation :
5

The storage facility and personnel were excellent. I would use again.

Beverly B.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

WILLIE P.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lisa O.  |  Premières impressions 
Évaluation :
5

Great management and staff!!

Tony L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janet F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie B.  |  Premières impressions 
Évaluation :
5

Excellent

Carol D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

matthew k.  |  Premières impressions 
Évaluation :
5

Very quickly found me a space and got me signed up.

WILLIE S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES S.  |  Premières impressions 
Évaluation :
5

Very kind & helpful staff. I'm very happy with my choice to use U-Haul storage.

Kathy H.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David k.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kent G.  |  Premières impressions 
Évaluation :
4

Very pleasant and informative

jacqueline d.  |  Premières impressions 
Évaluation :
5

I had the most wonderful, easy going experience here. Timothy Cunningham gave superb service! I would recommend this location to everyone!

Tiffany K.  |  Premières impressions 
Évaluation :
5

Fantastic service, clean facility, easy access & people that care! Nice place to be a consumer...where the people there have a personality & like what they do & for whom they do it. Thank you !

Matthew M.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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