Customer Reviews for U-Haul Moving & Storage at Regent Ave

5 635 évaluations

1341 Regent Ave W   Winnipeg, MB R2C3B2
(Right Beside Club Regent Casino-Across the street from Birchwood Ford)

(204) 987-9506

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(204) 987-9506

1341 Regent Ave W
Winnipeg, MB R2C3B2
(Right Beside Club Regent Casino-Across the street from Birchwood Ford)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael D. 
Évaluation :
5

When I reserve a trailer at a certain location have it available AT THAT location! This is my 7 th rental in 3 years from uhaul and only once has it been at the “reserved” location. Plan to be told 24 hours ahead of time (or less) you have to drive across the city for the rental you thought you were getting 10 minutes away.

Duncan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bryan C. 
Évaluation :
5

Nothing staff was extremely friendly and well knowledgeable about the equipment that I used thanks again

Barry C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leonides N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carmyn P. 
Évaluation :
5

Great service

Fredy C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Henrique B. 
Évaluation :
5

I had an issue with battery connection contacts.

FRANK I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Byeongsu W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lloyd K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lance D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ken B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jolie V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harry T. 
Évaluation :
3

Everything was all good just app for return of trailer after hours didn't work for me called customer service personnel very helpful and kind

dale S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicola J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vitalii R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benjamin J. 
Évaluation :
5

Overall fantastic experience. Would definitely recommend to anyone!

Sue S. 
Évaluation :
5

Staff was eager and knowledgeable, and went above and beyond to help us out. We will be using this location again. Many thanks!!

Alan O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marvin B. 
Évaluation :
5

This location was busy when I arrived to pick up the trailer I had reserved. After a brief wait, I was hitched up and ready to go very quickly. The customer service agent was friendly and knowledgeable.

Cliff B. 
Évaluation :
4

Could really do with cruise contrrol The silly economy meter is a waste of space

David N. 
Évaluation :
5

The assistant manager was amazing, super helpful and nice would suggest

Kathryn B. 
Évaluation :
5

The two gentlemen that worked behind the counter were very friendly and knowledgeable. Thank you for this. Also your rates are very competitive for rentals.

RONALD M. 
Évaluation :
4

Excellent service à la clientèle

RYAN A. 
Évaluation :
5

The signage at the return canopy suggests to wait in your vehicle and someone would come to check you out. This never happened. There should be a button there to let the staff know that someone is there to be checked out. I know both staff on duty were busy but nonetheless this way I would have known.

Kurt B. 
Évaluation :
3

Was not told to take photo of fuel level and I am convinced that I had to put in more than what I should.

raymond L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert W. 
Évaluation :
4

The return was a massive headache. My phone would not pick up the location (yes, location services were turned on) so I attempted to scan the location barcode and that did not work either (both auto-scan and taking a photo). Other than that, the actual human interactions were excellent in person and over the phone.

Carl B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brad H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DAVID B. 
Évaluation :
5

The equipment was EXTREMELY dirty. it rained over night and washed a bunch of the mud off the trailer onto my driveway. Required us to do a bunch of work to clean it up. Terrible!

Loren C. 
Évaluation :
5

The best location in the city!

Yevgeniy Y. 
Évaluation :
5

The team at the Regent ave Uhaul are fantastic. No issues. Store in real clean, all the staff I dealt with were friendly and professional.

Jeff B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

bill W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Claudia W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wolfgang L. 
Évaluation :
4

Not much to complain about service was good thanks

Dennis P. 
Évaluation :
5

Always great service at this location. I was there yesterday got excellent service from Andrew, very nice guy, respectful, very professional. Everyone at this location are great.

Mohamed H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John V. 
Évaluation :
5

Earlier business hours on Sunday.

Andrew O. 
Évaluation :
3

Tried to check out online after hours and struggled with it. I followed the online instructions and after many many attempts I gave up and returned in the morning to close my rental. Very frustrated with the experiece

Andy E. 
Évaluation :
5

S.O.

SHAUN P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karl L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Clyde L. 
Évaluation :
3

Have the interior of trucks, especially inside WINDOWS cleaned. Also maybe not always releasing trucks with only 1/4 tank of gas. And finally NOT charge a after hours $20 service fee when I spent about half an hour at 2am trying to self check in this rental, especially after the check in said a representative would contact me, but nope, the check in was finalized by staff when they opened and no one contacted me. I have photos and screenshots of me attempting to self check in and it not working. I have been happily renting UHauls for years, and never had situations (dirty windows, low fuel at pickup and return issue) like this before.

JASON F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

eliza S. 
Évaluation :
5

Very good and fast service.

Bikramjit singh G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alan A. 
Évaluation :
5

5x8 enclosed trailer needs more anchor points at mid and upper levels for strapping down freight. Had some damage because of only having floor anchor points to use

Reg S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary K. 
Évaluation :
5

Attendant was very helpful, hooked up trailer for me, tested lights etc

Robert Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Greg C. 
Évaluation :
5

There was a young lady that helped me at the regent location,she was extremely helpful and friendly.

Pranav S. 
Évaluation :
5

Again, excellent experience with staff from checking out to signing equipment back in.

Wade C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory U. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cathy P. 
Évaluation :
3

The box had a leaking room and half of my stuff was wet when I drove over to the other location. Very unhappy with wet mattress. Customer service was very well.

Glen H. 
Évaluation :
5

I can't really make any suggestions to "improve" other than to maintain the excellent service already being provided. Merci!

Joshua M. 
Évaluation :
5

Excellent from the fellow checking me out to the fellow signing the rental back in. Thanks guys!

Wade C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brad H. 
Évaluation :
5

Colton was pleasant to deal with.

Dejana D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James G. 
Évaluation :
2

The trailer worked as we need it size wise and ramp was good. But couple things I did not like was Our trailer was given to us full of wood chips. Not swept out at all. The outside of the trailer was dirty but given the time of year That is understandable but the inside was really shocking to see The wiring on the trailer was broken in many spots. We took the trailer then brought it back raising the issue with the Uhaul worker but he said it works so nothing could be done and said it was the truck. It disconnected from the truck and we were pulled over for no running lights. They let us off as it was a rental but had to tape things up to make the connections works.

scott D. 
Évaluation :
4

Offer receipt to customer when unit is returned

David R. 
Évaluation :
5

Make sure the equipment is ready.

James C. 
Évaluation :
5

Best trailer for car hauler I have ever used

Peter D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ken F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Dave M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RUTE B. 
Évaluation :
5

Great experience, good technology and staff. Truck was perfect for our needs

Gregory H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mircea M. 
Évaluation :
5

Thanks for everyone who helped on Sat April 16 - from greeting at the door, help with type of boxes, ‘checking in' and service when we returned the rental. Easy process for this first timer.

harold R. 
Évaluation :
3

We rented a pickup truck and got stuck, you should have better tires on them and they should be at least all wheel drive to operate in this climate.

TERRENCE Z. 
Évaluation :
5

Look at the services you provide and ask yourself "if I was the person on the receiving end, would I have given myself a excellent rating for the service I received? If the answer is no, you have the reason why and therefore the answer to assuring the highest ratings! Keep in mind that you can't always please everyone but if you apply the above to the services you are providing you can't go wrong.

JOSEPH A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRUCE F. 
Évaluation :
5

Service was great, attendant was aware and professional, highly recommend your location and will rent from there again in a heartbeat!

Alan O. 
Évaluation :
4

very easy to drive but hard on backing into parking lot

Lemule Z. 
Évaluation :
4

I noticed that the person checking me in used her personal phone to take the photos of my driver's license for the file, and I don't feel comfortable with that. I don't know if it was through a specific uhaul app for employees or what, but it is uncomfortable for me to think that someone has a photo of my driver's license on their personal phone.

Aubrey D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul B. 
Évaluation :
5

I was first to drop off to an independant dealer. But I wanted to clean out cab etc. which would not be avail. there so I dropped off @ Regeant instead. Those young people inside at that location give me hope for the future. They were awesome! Except for one I met in the clean up tent area before going inside upon arrival.

Emily G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marc L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lance D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Siegmar T. 
Évaluation :
4

Great interaction with the gal in the 'Get F*cked' toque. She was phenomenal. The guy when we dropped it off was fantastic too.

Tyler M. 
Évaluation :
5

Very clean and friendly location. They helped me with a problem I had with my trailer hitch.

Glen T. 
Évaluation :
5

Management and staff went above and beyond, which was greatly appreciated. Always had a good experience with this location.

Stuart M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Karen S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sean B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cheryl Y.  |  Expérience générale 
Évaluation :
5

Very clean, well lit,.safe facility. Love it!

Cheri S.  |  Premières impressions 
Évaluation :
5

Can't think of anything right now

Corrinna C. 
Évaluation :
5

Put a barcode on the front door so the web site will work.

Clint W. 
Évaluation :
5

The ratchets were lose and didn't catch properly. They need to be oiled and the release didn't work very well once the pressure of the vehicle was in place

MATTHEW R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Karen S.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lidia l.  |  Premières impressions 
Évaluation :
5

I use u-haul often for my work needs, the staff are always helpful and friendly. This is my got place, for moves and storage of other peoples stuff.

SAMANTHA B.  |  Expérience générale 
Évaluation :
5

I have always used U-Haul storage as it has always suited what I needed large or small.

Donna B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TAMARA T.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TAMARA T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cheryl S.  |  Expérience générale 
Évaluation :
5

Except for the fat kid with the bad attitude when I returned the truck, who acted like I was interrupting his quite time. I've never experienced any issue's with any staff member at anytime. Great facilities, your stuff is safe at all times…

BRUCE M.  |  Expérience générale 
Évaluation :
5

No issues. Easy access, loved being able to drive in and just load up or unload. Pricey but worth it for the convenience. Very clean, staff very friendly and always willing to help.

Irene W.  |  Expérience générale 
Évaluation :
5

Excellent facility and helpful staff. Would definitely recommend this U-Haul storage site.

Cathy M.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

patricia h.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wilmer R.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAKE P.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

stacey m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rose L.  |  Expérience générale 
Évaluation :
1

My name is Barbara Illingworth I am from Regina Sk. Due to a faulty gas light on the uhaul try k that I rented along with them western regional manager that why my life is in uhaul storage in Winnipeg Man.I would like to know where my belongings are and who moved them and why they were move. Please email me at barbaraillingworth04@ gmail.com with following information or a person odepartment where I can get this information thank you I will never rent a uhaul truck or storage unit again and will mot recommend uhaul company to anyone in fact I would recommand people never to rent from truck from uhaul company.

ROBERT O.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gregory L.  |  Expérience générale 
Évaluation :
3

Left message for call back with manager and never was called. Sad to see me go? You guys ended the service! My point is that you need better organization vs all automated

Daniel G.  |  Expérience générale 
Évaluation :
3

I would like to express my thoughts about the lack of Information when I made my reservation. The price I was quoted was for the upper level so I had to pay more for main level. I was also not informed that I had to use a specific lock to be purchased at the facility. I called the facility and spoke to the manager who told me that the rep at the call center I talked to did not know a out the stipulations for their facility and I said they should be. I was not very happy about having to pay $25 more per month and would like to receive some type of compensation. I look forward to hearing from you with respect to this matter.

patricia h.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawn R.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robin C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristopher R.  |  Premières impressions 
Évaluation :
5

The cleanliness of the washroom was impressive, the ease of using the website for everything I needed to do/manage was a huge benefit. I would definitely recommend it to others.

Kelly M.  |  Expérience générale 
Évaluation :
5

I was very pleased with the process produced from Kira Flett. She is a assets to the company as very polite and explained every thing very proffesional

david h.  |  Premières impressions 
Évaluation :
3

I have used this facility a few times for storage and will continue to use it when necessary.

Michelle B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Krystal D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Krystal D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erica d.  |  Expérience générale 
Évaluation :
5

Excellent staff Excellent customer service.

LYN A.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Krystal D.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Martin J.  |  Expérience générale 
Évaluation :
5

I love their service, they’re friendly and efficient The locker was very clean and well maintained.

heather s.  |  Premières impressions 
Évaluation :
5

All good. Thanks!

mike B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stacey K.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Leesia T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darius R.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LYN A.  |  Premières impressions 
Évaluation :
1

Did not listen to me when I told them I was done with my locker. Charged me without authorization. Never dealing with uhaul again.

Shania U.  |  Expérience générale 
Évaluation :
5

Easy access, clean.

Slawomir D.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

RILEY J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jaime s.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wayne E.  |  Online Move In 
Évaluation :
5

I have had 2 storage lockers at the storage facility on Regent Ave. for several years and I am very happy with the cleanliness and lighting ... and the indoor temperature is comfortable. The office staff is friendly, helpful, and patient. My recent move-out was simply to trade a small locker for a medium-sized one.

JEANNE T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janis C.  |  Expérience générale 
Évaluation :
5

Had to upgrade to a larger storage unit while actively moving items in for storage, very helpful staff that assisted with that move.

Cathy M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shana R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joey C.  |  Online Move In 
Évaluation :
2

Instructions were not clear when moving in , and when having issues , upon requesting some help through the speaker , no help was provided and workers who were in the building completely ignored rather then help.

Krista J.  |  Online Move In 
Évaluation :
5

No complaints. Excellent storage locker facility.

Michaela P.  |  Expérience générale 
Évaluation :
3

Very confused about why U-Haul would not make masks mandatory while inside the storage warehouse. I feel that it is disingenuous to claim the space as a private location, therefore exempt from enforcing a mask policy. An average of 10 people have been dying every day in Manitoba for the last couple months. It is a very simple policy to enact to ensure your customers (and the communities) safety. This is pretty much the main reason why I closed my up my storage account and why I would not recommend U-Haul to someone else for storage. Wear a mask.

Andy B.  |  Expérience générale 
Évaluation :
5

The girl who helped me when I checked in (I'm so sorry I forgot your name, I'm terrible with them) was very helpful and very nice! :)

Stefany S.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BRET W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lorne W.  |  Expérience générale 
Évaluation :
4

it was very hard to see inside the unit once it was full. Some extra lighting would help!!

LINDA A.  |  Expérience générale 
Évaluation :
1

cancelled the storage unit and was harassed for a year for payment due to staff error in cancelling.

Jillian K.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Angele A.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LILA L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GREGORY O.  |  Expérience générale 
Évaluation :
2

Horrible place to contact and talk with someone. Plus all the xtra fees added Especially a $3 charge to make a Phone payment RIDICULOUS !!

david m.  |  Expérience générale 
Évaluation :
1

We were on this locker a year and a half An auto payment went through Sept 20, we were at the store on the 21st to ask for a payment reversal since we have emptied the locker since last month. Manager said no, we had to pay for the whole month, no consideration for loyal long time customers... Won't ever use them again.

Marianne V.  |  Expérience générale 
Évaluation :
5

Just one miss! Because I rented the trailer for a one way move (?) U Haul offered one month free storage. It was in our reservation but the service person did not pick up on the offer. He charged my card for the first month and I now have to call next month and let your people know to not charge me for second month,

Lorne W.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lauren W.  |  Expérience générale 
Évaluation :
5

I found it really convenient to drive in and my storage locker was very close by. These two things I loved the most!!! Will be a. Repeat customer.

marija K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lee h.  |  Expérience générale 
Évaluation :
5

Your service is very benefits for us. Many thanks! Suggestion: please provide an access to communication with Deaf customers. Thanks

Alexandra C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harold S.  |  Expérience générale 
Évaluation :
1

The website registration is absolutely impossible to complete. It forces you to have a second contact but that person cannot have the same address or phone number that you are listing. It won't allow work phone numbers or addresses to be used. After several tries I was successful the first time, needing a second unit (because website information was inaccurate about the correlation between unit size and size of apartment/house furnishings it fits) I was unable to book it online as it had already associated all the phone numbers I had used for the previous booking and I don't have others I can use. Updates to the website content and booking system are imperative.

Kalyn M.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joshua F.  |  Online Move In 
Évaluation :
3

My month long rent for a parking spot ended on August 11th. I went to pick up my trailer on Regent and got a charge of a full month between August 11th to September 11th and had to pay 94 bucks for a full month that I won't use. I won't be storing anything there again. I should have paid a daily or weekly fee

mark j.  |  Expérience générale 
Évaluation :
1

Dont like customer service , very rude , romm was wet

bhupinder s.  |  Expérience générale 
Évaluation :
5

I stored my RV. It was easy to access. I could remove and return very easily without undue maneuvering around other vehicles. It was mouse free.

Jacob D.  |  Expérience générale 
Évaluation :
5

I found it hard to get though to someone when calling, 20 -30 minute wait times. Was told by call centre operator that the end and beginning of the months were the busiest time for its moving day ... I found it easier to just drive in than deal with the call centre As soon as I pulled into the Regent facility I had some help me almost immediately ... very pleased.

Harold S.  |  Premières impressions 
Évaluation :
3

We were quick to move our things after the first month free because we could not afford the regular rental price. We have had to empty and move everything to a cheaper storage unit that is just as clean and easier to get to.

JAMES Z.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lana S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bruce k.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JAMES Z.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christina C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TOM P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dave K.  |  Premières impressions 
Évaluation :
3

Every time I have gone to grab items from my locker, the bathroom is always out of order. The septic tank always seems to be full. Also, I paid for a full months rent, and I was out a little over a week after my payment. It would be nice to get a credit for the time I didn't occupy the space. Great money maker for your company but if someone leaves prior to the end of the month, a refund of the time not being used would be great. Basically a waste of $202 from March 12 to March 21.

tammy s.  |  Expérience générale 
Évaluation :
4

I placed friendly staff. However, we had to ask a staff member how to open garage door. He made us fell dumb that we didn't know to hit the correct button to open door when he came to main loading area to show us. We were very happy otherwise with the stage facility.

Lisa J.  |  Expérience générale 
Évaluation :
5

It’s very useful to store ur belongings

Christopher T.  |  Expérience générale 
Évaluation :
3

Facility should be accessible 24 hours without charge

Gabriella S.  |  Expérience générale 
Évaluation :
4

Service was very good. I would use again and recommend. Some initial trouble with access code & 24 hr access, however was rectified by helpful staff.

Marjorie K.  |  Expérience générale 
Évaluation :
5

The staff were really wonderful. They were informed and so helpful. An amazing facility.

Janice h.  |  Expérience générale 
Évaluation :
5

Very clean location. Staff was wonderful. Will use again myself when needed and highly recommend to anyone. A great group of people.

Sandra P.  |  Expérience générale 
Évaluation :
4

The facility was clean and secure I would absolutely recommend.... My only problem really was the hours should be open later and have sufficient staff! I waited alone in the store for 5 mins??

Tammy B.  |  Expérience générale 
Évaluation :
5

The manager of the store on regan ave deserves a million bucks and a trip to Fiji. He is absolutely FANTADTIC!! Will recommend U-Haul to EVERYONE!!

Michelle C.  |  Expérience générale 
Évaluation :
5

The staff was amazing and very helpful. Thank you!

Doris K.  |  Expérience générale 
Évaluation :
5

Checked in and out like a breeze

Maddisson M.  |  Expérience générale 
Évaluation :
5

I had very little interaction with the staff only a couple and were handled promptly and professionally.

IAN A.  |  Expérience générale 
Évaluation :
5

Good clean storage facility with easy access.

Henry S.  |  Expérience générale 
Évaluation :
3

The instructions on the sign weren't super clear about how to use the keypad. It was confusing to have to sign in at one station and then sign in at another station to open the door.

Melanie M.  |  Expérience générale 
Évaluation :
5

Liked being indoors and heated

George H.  |  Expérience générale 
Évaluation :
5

Thank you for your AWESOME SERVICE .

Maher A.  |  Expérience générale 
Évaluation :
5

Nice and clean establishment. Friendly and helpful employees!

Jennifer H.  |  Expérience générale 
Évaluation :
5

We have used U_Haul facilities on Regent Ave. numerous times and have always been pleased with the service - one exception! April 22, 2017 storage locker mix-up / was amiably corrected. Thanks, Jake

Jacob D.  |  Expérience générale 
Évaluation :
1

Staff was rude and obnoxious. Very difficult to deal with and disappointed with my experience. The customer service or lack there of provided by Skylar and Samir was very poor and unpleasant.

Brianna L.  |  Expérience générale 
Évaluation :
5

Very good

tom w.  |  Expérience générale 
Évaluation :
5

Becky was great and really helped with dropping off and picking up my Ubox in a timely matter and very professional. I would use the service again!

adam e.  |  Expérience générale 
Évaluation :
1

The worst part of our uhaul experience was that no one contacted us to let us know our u-box had arrived from Toronto. Pathetic that you can't even email. Customer service was rude and unhelpful.

Nora D.  |  Expérience générale 
Évaluation :
5

I was very satisfied by the employees. very friendly, explain clearly the process and will recommend friends in case needed a storage

Catherine B.  |  Expérience générale 
Évaluation :
1

It really is unethical that you do not refund any amounts paid for a storage unit when you move out of it before the next due date. I will never again use U-Haul and I will be sharing this incident.

Cindy G.  |  Expérience générale 
Évaluation :
4

I am pleased

LORY G.  |  Expérience générale 
Évaluation :
5

Michael was a very kind young man. He tried to help me with the password for the machine when the machine wasn't working. You have a very fine young man working for you.

mark o.  |  Premières impressions 
Évaluation :
5

Great service. Staff was knowledgeable and explained all options and how the system worked.

jason g.  |  Premières impressions 
Évaluation :
5

I wa able to access my 2 U-boxes even on short notice. Everytime I call the call center 3rd party I think it was, I get a prompt call back from the facility. Overall experience with U-haul was good.

Vanessa M.  |  Expérience générale 
Évaluation :
2

Bad experience

Kimble C.  |  Expérience générale 
Évaluation :
5

Very pleased with this self storage experience

Jon M.  |  Expérience générale 
Évaluation :
1

I had to wait 2 hours before I could start filling the container as we received the u haul with a lock on it and no one gave us a key. Uhaul forgot the moving blankets at time of pickup. Poor service.

camelia k.  |  Réservation 
Évaluation :
4

Very helpful

David N.  |  Réservation 
Évaluation :
4

It was good

Calvin T.  |  Expérience générale 
Évaluation :
1

Costly. Ad says 24 h access but not to go in.dangerous ramps having to use; no way of pulling truck in after 7, resulted ankle injury/damaged furniture. Had to pay movers $200 extra, door wouldnt open

heather l.  |  Expérience générale 
Évaluation :
4

Thank you for the opportunity to use the storage facility at your location

Klaus F.  |  Expérience générale 
Évaluation :
5

Skylar was excellent. The facility was clean and well kept. The storage locker is secure.i was impressed.

Jason S.  |  Réservation 
Évaluation :
5

My experience was good

Marion A.  |  Expérience générale 
Évaluation :
3

The use of the ubox was great. Waiting 20 minutes on phone to het receipt not good. Also had to go to different location to get trailer.

Richard J.  |  Expérience générale 
Évaluation :
4

Rat poison (I think) was spilled all over the floor of the storage unit.

hailey c.  |  Expérience générale 
Évaluation :
5

I appreciated the all weather, climate controlled storage facility. I wish you had a truck with a lift gate.

Jacob D.  |  Expérience générale 
Évaluation :
5

Very impressive unit

walter p.  |  Expérience générale 
Évaluation :
5

Staff were very pleasant to deal with.

NICOLE N.  |  Expérience générale 
Évaluation :
5

The customer service at this location is fantastic. Best storage facility in Winnipeg (Regent)

Nicholas S.  |  Expérience générale 
Évaluation :
5

We only dealt with the facility by phone but found the service friendly and helpful. Delivery of our uboxes was prompt and professional as promised. Don't send emails different than phone contact info

BARRY L.  |  Expérience générale 
Évaluation :
5

Really appreciatd the free one month storage locker.

Janet S.  |  Expérience générale 
Évaluation :
4

I was very satisfied with my experience with the UHaul storage facility on Regent Ave.

Carmela A.  |  Expérience générale 
Évaluation :
1

Rating is Double 0 star or even lower. They mess up my records & my credit card was not entered in their system properly. I gave my credit card to manager&2 staffs. Did not pay me back for the call

mia v.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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