EVERYTHING WENT SMOOTH.... JESSICA AT CHECK-OUT = PROFESSIONAL AND COURTEOUS MASON AT RETURN = PROFESSIONAL AND COURTEOUSCraig V.
Customer Reviews for U-Haul Moving & Storage at Reynolds Rd
Pour nous contacter
Toledo, OH 43615
(S Of Central Ave)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Kevin M.
Thanks for the great service.David K.
The online checking was awful. I went inside the store and it changed my whole experience.Norma O.
Le client n'a pas laissé de commentaire.Brian M.
Le client n'a pas laissé de commentaire.JOSHUA B.
Le client n'a pas laissé de commentaire.John L.
Le client n'a pas laissé de commentaire.Raquel L.
Le client n'a pas laissé de commentaire.Katy R.
They were flexible with our needs when I needed an additional two hours to finish our move.Kristofer F.
Very helpful and polite staff. My truck was clean and the pick up process was smooth and easy.REBECCA F.
Le client n'a pas laissé de commentaire.Erick M.
Le client n'a pas laissé de commentaire.Kelly D.
Le client n'a pas laissé de commentaire.Dawasha W. | Expérience générale
Le client n'a pas laissé de commentaire.Brent G.
Le client n'a pas laissé de commentaire.ROBERT F.
Still waiting for receipt to be emailedTerry B.
Le client n'a pas laissé de commentaire.ed C.
Le client n'a pas laissé de commentaire.James L.
Le client n'a pas laissé de commentaire.Nancy S.
Le client n'a pas laissé de commentaire.Donald A.
Make sure the straps work properly before renting.LAWRENCE D.
Everything went very wellMaurice De Juan D.
Le client n'a pas laissé de commentaire.Gabrielle C.
In and out. Great serviceStacee V.
Le client n'a pas laissé de commentaire.Zachary G.
Le client n'a pas laissé de commentaire.Jacob R.
Le client n'a pas laissé de commentaire.Ralph B.
Le client n'a pas laissé de commentaire.Samara J.
Have the vehicle ready for the customer especially when it's below 32 degrees outside.cassidy Y.
The young lady attending the desk for our pickup was inefficient and disinterested. Items we had reserved ahead of time such as blankets were not available in the quantities we had requested. She did not care that this was an issue for us. She failed to explain the means of reporting any damage to the vehicle present before we took possession. Our U-Haul experience was positive except for this one employee.Steven S.
Le client n'a pas laissé de commentaire.LESLIE B.
The truck felt like it was going to fall apart. When I returned the truck, one girl was on her phone (personal call) and the other one was eating her McDonalds. I understand she needs to eat, but she didn't even stop when a customer came in.Jennifer E.
I thought it was great! No complaints whatsoever!Ian M.
Le client n'a pas laissé de commentaire.Matthew L.
I never received an email after returning the truck in early and way less miles than I said I was going to useSarah E.
Keep up the great workRobert S.
Everyone was so excellent. They made the process of renting and returning the truck so easy!Eve S.
Le client n'a pas laissé de commentaire.Tameka C.
Le client n'a pas laissé de commentaire.Daniel M.
Love this storeScott C.
Le client n'a pas laissé de commentaire.Richard K.
Keep up the 24/7 cellular Check In optionsDaniel K.
Le client n'a pas laissé de commentaire.Keely B.
Representatives were constantly joking with each other and having non relevant conversations during all interactions including in person and over the phone. During check out the clerk took a personal call that distracted him and the other employee. We were moved from our original location because the previous renter extended their rental but we were not allowed to extend ours or get any reimbursement for the time and mileage it took us to get to this new location. The truck had its check engine light on. Overall felt very rudely dealt with and that we were a burden to the employees and treated very poorly. Will not recommend uhaul and definitely not this location based on our experience.Sean C.
I explained the potential problems and the rep indicated she would drain the washer fluid before anyone else used this truck. I was glad she was concerned.George M.
Le client n'a pas laissé de commentaire.John T.
Not all of the tail lights and marker lights were working. When I got to the drop off location I was told the trailer had not been attached properly. Chains were not crossed as required and brake safety chain was not done correctly. Luckily we made it to our destination without incident.Doug Z.
Le client n'a pas laissé de commentaire.Jamie F.
Le client n'a pas laissé de commentaire.Joe S.
Le client n'a pas laissé de commentaire.gary H.
Le client n'a pas laissé de commentaire.Jeffrey G.
Jessica was my staff member & she was absolutely awesome. Made me feel very welcome to the area & was helpful with all my questions I had.DANA M.
Keep up the great service.David K.
Both moving teams were outstanding.Elizabeth K.
It was available and close to where I was.SHIRLEY H.
Le client n'a pas laissé de commentaire.Zolton Z.
Le client n'a pas laissé de commentaire.Keianna W. | Premières impressions
Customer service was terrible. Poor people communication.ANTHONY L.
Le client n'a pas laissé de commentaire.Khalid A.
They gave us a truck on empty. Wasn't clean off, full of snow and the cashier was rude. We dropped it off on empty and they tried to charge me for fuel.Tyler K.
Le client n'a pas laissé de commentaire.Dante B.
I got charged for a cleaning fee which is an absolutely ridiculous charge. They said there was tar on the side. I drove from Holland to Genoa on the turnpike and no way was there way it was something I got into. Never use this company again unless I get my 50 fee back. Lady was rude when she opened the store up and wasn't helpful on phone either.Chad H.
Truck was high mileage and shake, rattled and rolled down the highway. It also pulled hard to the right.Michael W.
Le client n'a pas laissé de commentaire.SHARICKA W.
Order was done incorrectly after a change was made. Difficulty in having staff removing the default hand cart I did not need or want. Truck window seals were useless. 300+ miles with the wind noise.JAMES M.
Le client n'a pas laissé de commentaire.James F.
Le client n'a pas laissé de commentaire.Lisa B.
I was told it would be $35, paid $50 at the desk and then was charged a total of $70 on my debit card afterwards. We had it for two hours and drove under 20 miles.Mohamed S.
Le client n'a pas laissé de commentaire.Kathleen S.
The trucks wheel alignment was off. The drive was very "jerky" not smooth at all.Sandra G.
Le client n'a pas laissé de commentaire.Enzo P.
Customer service was great, the cashier was professional and friendly. The van was very clean and neat. Plus it was more modern than most of the hardware store rental vans. I will definitely use them again when needed.Shalonda T.
There are signs outside that specifically tell you to â€œwait outsideâ€ but nobody came out. I don't see this as a â€œpeopleâ€ problem, just get rid of the signs.David Y.
Mu experience with this location is very good. But today one of the associates( i think manager or supervisor) there was very rude no respect, busy on the phone video calling some one not helpful at all.Loiy I.
Le client n'a pas laissé de commentaire.Tribune D.
Le client n'a pas laissé de commentaire.Idella S.
Le client n'a pas laissé de commentaire.James G.
Amazing StaffRory F.
Le client n'a pas laissé de commentaire.Ronald M.
Fast and friendly!Allan D.
Drove the truck 29 miles. Put $12 of gas before return. They charged my credit card an additional $10 for gas. Total BS. Take a picture of your gas gauge upon return so you don't get ripped off.Rod K.
Keep doing what your doing.Marcia W.
Le client n'a pas laissé de commentaire.GEORGE M.
Thank You, Amazing Staff and Service LevelRory F.
Costumer service was very nice and they helped me even with a few complications. It is a very tedious process but it is worth it especially for safety and security reasons. I would highly recommend though… they looked out for me because I needed to get in after hours!dajah j. | Premières impressions
Le client n'a pas laissé de commentaire.Eric M.
AWESOME TRUCK and trailer !!!!! GREAT price for truck trailer with a milage price break !!! THANKS U-Haul I`ll be BACK !George D.
Le client n'a pas laissé de commentaire.Ryan S.
Le client n'a pas laissé de commentaire.roger K.
Le client n'a pas laissé de commentaire.Steven C.
I picked up the car hauler 17 minutes before my 6pm pick up. They charged me another full day rental. I used the hauler 1 full day and returned it by noon the following day. I had it reserved for two days but then charging me a full day because I was 17 minutes early on the pickup is ridiculous. Not sure I will use uhaul again.Nathan S.
Truck in poor maintenance condition, window handle broken, several things need attention on the truck. Still have yet to receive a receipt through email. I normally get them pretty quickly so I'm concerned that the invoice never got closed out. NOT A VERY CUSTOMER WELCOMING STAFF !Gregory A.
Le client n'a pas laissé de commentaire.Darlene D.
Amazing, amazing! TYDean D.
Do a walk through before releasing equipment.RACHAEL L.
Le client n'a pas laissé de commentaire.Micah L.
Close at 7 not prior I wasn't expecting to do drop off online because my reservation was over at 7 and when I arrived at 7 they were leaving and made me do it online.Daesha W.
The truck I used stalled several times and used and unusual amount of fuel. Better truck maintenance is expected for something expected to travel inKyle B.
The lady at pick up was nice but drop off the 2 employees didn't care to help me or walk out with meâ€¦ then she came out yelling at me because I dropped it off not at the exact spot!Loui R.
Services supplémentaires à cet emplacement
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Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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We have the largest selection in the industry!