Jessica was professional and courteous!
Joseph A. | Overall ExperienceSelf Storage Units in Toledo, OH, 43615
U-Haul Moving & Storage de Reynolds Rd
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U-Haul Moving & Storage of Eastern Sylvania
5394 Monroe St, Toledo, OH 43623 View Available Units2,4 miles from this location -
U-Haul Moving & Storage at I-75 & Detroit
3011 Council St, Toledo, OH 43606 View Available Units5 miles from this location -
U-Haul Moving & Storage at Monroe St
2808 Monroe St, Toledo, OH 43606 View Available Units5,2 miles from this location -
U-Haul Moving & Storage of South End
1415 S Detroit, Toledo, OH 43614 View Available Units5,2 miles from this location
Évaluations des unités d'entreposage par les clients
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- 4,5 - Cote moyenne des clients
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I will never ever use you all again.
David R. | Overall ExperienceThe team was young, knowledgeable, professional and friendly. It was a joy to see our young ones stepping up and running a business
Diana S. | First ImpressionsFirstly the staff was cool and helpful! I only had trouble with my storage unit itself! It was leaking inside and should not have been! The staff was very helpful whenever it came to trying to help me with this situation but in all my clothes were ruined along with lots of my children's clothes, shoes, and toys along with a few other household items and jackets, coats, hoodies ruined. So get insurance and be safe than sorry.
Phyllis B. | Overall ExperienceI received an excellent service from a local U-Haul store. The employees were very nice and helpful. I was surprised when I received 1 month free storage as I was moving my stuff. Overall, I received an outstanding service and I will recommend U-Haul to my friend and family.
Henok D. | First ImpressionsCostumer service was very nice and they helped me even with a few complications. It is a very tedious process but it is worth it especially for safety and security reasons. I would highly recommend though… they looked out for me because I needed to get in after hours!
dajah j. | First ImpressionsI was Over charged the manager had to fix it and still haven't received the payment then when I moved out 9/30/21 I let them know I was moving out of the storage unit when I purchased the truck and on 10/3/21 received email about a payment. I called about the storage payment when I received email and the MANAGER same one who claimed to have returned my over payment for truck rental was RUDE. NO CUSTOMER SERVICE TRAINING AT ALL most of store team just unprofessional My move out date is NOT THE 3 I moved out September 30 return truck Friday
thessa c. | Overall ExperienceWent to unload the truck two male employees were there had locked gate and won’t let me in to unload 5 appliances and had to extend the truck rental it only would of taken 15 minutes so disappointed with there actions
thessa c. | First ImpressionsEverything was good
Phillip S. | Overall ExperienceMs Jessica was very knowledgeable or her job duties and the staff members was very nice & friendly.
vincent p. | Overall ExperienceCommunication suck, my lock was never fixed and I was only using the storage for two months and had mice feces in all my things . Had to throw away white curtains.
Tyshay M. | Overall ExperienceHello, my name is Yang Liu. I wanted to speak to your customer service. There was severe water/rain leakage during the months I rent the U-Haul storage. All my stuff were damaged, incurring huge loss to my family. I rent 3 U-Haul trucks, traveling thousands miles to move my belongings just to find out they were all damaged by awful rain water. The condition has been confirmed by the insurance company. I need your customer service support to refund my truck and storage rent. my email address is ericliutexas@gmail.com. Badly need your customer support.
Yang L. | Overall ExperienceThe lady I spoke with was very helpful.
Delana R. | First Impressions