Évaluations des clients U-Haul Moving & Storage at Rockdale Ave

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Rockdale Ave

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victoria f. le

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I had a great experience at your storage unit. Matt was awesome. He was helpful for renting the unit and patient with all my questions. He also helped me with renting several different vehicles.

Janice M. le

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Neglected to mention there were mileage charges as well as a fee for returning after hours at drop off location. Stated that $138 was my total bill. Don’t appreciate the deceptive practices

Daniel S. le

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Le client n'a pas laissé de commentaire.

Ranfi V. le

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Le client n'a pas laissé de commentaire.

CHARLENE B. le

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Service was great. Would rate excellent if computer service to enter and exit storage worked 100% of the time.

Thomas G. le

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Both gentlemen were very nice to work with

MacKinnon C. le

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App didn’t give box code right away, I didn’t know you didn’t need the keys to check the odometer, so contacted general manager before opening.

Assane N. le

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Le client n'a pas laissé de commentaire.

Rene T. le

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The gentleman went out if his way to help me. Thank you.Never go to Mont Pleasant location again Terrence was so rude and laughed in my face .

roy P. le

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Quick and easy. Very convenient.

keela B. le

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Le client n'a pas laissé de commentaire.

juan D. le

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Le client n'a pas laissé de commentaire.

David C. le

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Le client n'a pas laissé de commentaire.

Joanne P. le

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Le client n'a pas laissé de commentaire.

Wendy M. le

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Le client n'a pas laissé de commentaire.

william K. le

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The gentleman who took care of me was very nice and a pleasure to do business with.

diana r. le

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My experience was very good and I really liked the auto payment.

CATHLEEN S. le

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Excellent customer service! Thx

Brittney R. le

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This was not me (Brittney Rego) who rented this! Someone use my identity to rent this vehicle! A police report has been filed with the New Bedford Police Department! Appropriate verification of who is ACTUALLY renting your vehicle would be smart!

Marit I. le

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Really nothing. I've used this business before and came back because it was a good experience.

chemise s. le

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I’m blessed to have my stuff at this storage. The people there are great

chemise S. le

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The move was great

michelle S. le

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Keep doing what you're doing.My experience was excellent. Good truck and good service. The people were friendly and courteous. Up

CATHLEEN S. le

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Great customer service as usual! THX!

David H. le

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Le client n'a pas laissé de commentaire.

Bruce G. le

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Mike always does a outstanding job!

allen c. le

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Staff is excellent. Polite, professional, helpful. Great job.

joel B. le

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Le client n'a pas laissé de commentaire.

Pamela M S. le

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Le client n'a pas laissé de commentaire.

DENISE L. le

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Le client n'a pas laissé de commentaire.

Gretchen B. le

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This location is awesome. I've used several others that are/were fine, but the people who work at this one are SO meticulous and their customer service patience is the best! Also, I've never had any trouble with the trucks from here!

Paul V. le

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Gas level was lower than expected at 3/8, should be at least at full or 7/8.

Barry M. le

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Le client n'a pas laissé de commentaire.

cathleen S. le

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Great customer service

Nelson B. le

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Oo

PAUL P. le

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I made a reservation on your website 2 days earlier for THIS location. I have the confirmation email. They did not have my reservation. The confirmation has the word "Harimart" in it. That means NOTHING to me. It turns out your website reserves the truck at a location that has it NOT the one I chose??? AND you do not tell me that it is a different pick up location? WTH is that? This location and Matt G...is fine but your site and company need help. Customer service is NOT a strong suit.

greg M. le

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All good...organized, straight ahead

Bernadette S. le

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Le client n'a pas laissé de commentaire.

Emma O. le

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the key return box doesn't fit your keys. that could be fixed with a bigger hole in the key return box.

Bruce G. le

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Le client n'a pas laissé de commentaire.

michelle c. le

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Great storage facility!

Christine W. le

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I would definitely recommend to anyone looking for a clean, convenient storage facility. Staff was always available to answer my questions.

jailson l. le

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Good service

Albert P. le

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Very Courteous Both People that work there did a Great Job, I'm hard at remembering names Sorry Mrs. Pike

michelle c. le

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Good, quick customer service!

PATRICIA B. le

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Staff was not pleasant. One person was so offensive I complained to the owner. Another time I had to move several items from the fourth floor and the elevator was broken. Manager was nasty to me.

David H. le

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They where a great help got the things that I needed there was a problem however there staff made sure that the problem was solved asap.

DIANNA B. le

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Used this facility for 3 years & never had an issue. They we’re great! Anytime I needed to make payment arrangements or had any questions/concerns they alway treated me so kind & respected my wishes!!

john p. le

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Slightly annoying that my key card doesn't work yet but the representative at the location let me know there is a technician coming to fix it.

Timothy T. le

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Matt was very friendly and helpful and helped me with absolutely no problems at all.

SUSANNA F. le

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Getting SUPER expensive

PETER S. le

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Ken was great to work with.

joan c. le

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I was very impressed with the man that helped me . I would definitely recommend uhaul to everyone who needs storage unit.

JOHN M C. le

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The accommodations and staff were great!

jacqueline c. le

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All the representatives were very professional and helpful!

Julie E. le

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The staff was helpful and efficient. He made the experience feel easy

PETER S. le

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The service was excellent… Matthew the general manager was truly helpful. He had a lot of customers in and out and he was able to juggle all of them well. I never felt ignored while Waiting

john l. le

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I was very pleased with the service I had i am looking forward to do business with the them

james h. le

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Easy to navigate. Plenty of carts for a big move. Matthew was a great help. Thanks!

MADELYN C G. le

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Matt was always helpful, knowledgeable and patient.

Connie R. le

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The nicest people and definitely would go back if i needed to Mananger Matt was so accommodating . Thank you

Alison C. le

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A few months ago, I was stuck in the elevator for over 30 minutes, and asked for a discount. I received nothing. Can anything be done now? Alison.gcoop@gmail.com

josh m. le

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Appreciate ya

Wanda V. le

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Staff very profesional Customer service great what more can i say i will continue in the future to use your service for my storage needs. Even the locksmith guy was amazed how clean the storage was.

don s. le

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Emily was wonderful to work with. Her customer service is excellent.

keisha v. le

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great storage place

Andrew L. le

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The staff made the process of renting a storage room simple and were very clear on the hours and rules.

James F. le

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I had movers remove my things and was not present for the move out. Otherwise I thought the facility was well run and clean. staff was always helpful and reasonably priced.

Tina H. le

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Completely satisfied

carolyn o. le

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Matt Gracia and his team do an excellent job. I wouldn’t hesitate recommending that people use this facility for storage way over and above anyone else in the area.

Susan R. le

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Convenient location, clean, and secure

isabel s. le

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The service at this facility was excellent. Customer service was friendly and quick. The stores facility was clean climate controlled and there were lots of carts for us to use to load.

Brittany G. le

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Was misinformed and had to pick up a truck 20 miles outside of where I lived, even though I was able to book online in my city. I had to pay for the extra 40 miles and was not able to resolve issue.

luis v. le

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The Manager Matt and his coworkers were awsome polite and very helpful.. Thanks again guys and girl. Highly recommended

MANUEL R. le

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We stored our things for two years, Recently moved out, facility is clean, secure and gated, management and team are friendly and helpful, I would definitely recommend my friends and family.

jane s. le

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Good job!

Joan G. le

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They run the business the way you’d hope it should e run, friendly and efficient! Thanks.

Nicole R. le

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Tanina e. le

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The store manager Matt Garcia was always very helpful and courteous whether it was over the phone or in person. It was a very good experience usimg Uhaul!

MARIA G. le

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Matt and all the employees there are the best! Always friendly and courteous. I will always go to this u haul facility when ever I am in need of renting anything. Thank you Maria Gibbons