Customer Reviews for U-Haul Moving & Storage at Route 1

4 294 évaluations

390 Providence Hwy   Norwood, MA 02062
(Northbound side of Rt 1 next door to The Chateau)

(781) 769-2240

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(781) 769-2240

390 Providence Hwy
Norwood, MA 02062
(Northbound side of Rt 1 next door to The Chateau)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Good service nice staff

Rich McDonald 
Évaluation :
3

Bryant S. provided great service to us. Thank you!!

Jasper Donald 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Daniel Hulbert 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Allen Banasiak 
Évaluation :
3

Le client n'a pas laissé de commentaire.

glenda wilkerson 
Évaluation :
5

Not much: even with only one person the manager on duty the time it took to get what I needed was short

George Writer 
Évaluation :
1

Very unhappy - I booked online using the Uhaul website. I had rented a trailer for a move and had specifically put in online that I would be renting it from one location and dropping off at a location 30 minutes away. I was called the next week and told my uhaul was never returned. I explained to them that it was dropped at the location I had put down in my online booking and was told that trailer was only able to be returned for an in town return. I had never been explained this and the uhaul website allowed me to enter a pickup and drop off location. I was charged an extra $300 to my card after this.

mike ward 
Évaluation :
1

The guys checking me in could have cared less I was there. Rented me a truck with another truck blocking it in. He was very lazy and slow about trying to find the keys. After 20 minutes I found the keys in the trucks ignition and moved it myself.

Michael D'Alessandro 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cally Lapan 
Évaluation :
4

Many on staff were not familiar with procedures It would most helpful if they asked if customer was familiar with driving a van I was just handed the keys and van was right outside the door which resulted in 2 trips inside to get instructions. Wish someone had warned me to take vary wide turns Ike Egbuchulam was very helpful & patient when there was a problem. Can't say enough about how thorough& kind he was.

karen schaeffer-gadd 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Abraham Ninan 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILHELM ALMER 
Évaluation :
3

Transport trailer was old and worn. I, the customer, had to hook it up, and unhook when done. The customer service, exspecialy on drop off, was beyond poor. Very disappointed.

Jim Vengren 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason Gerstein 
Évaluation :
5

Le client n'a pas laissé de commentaire.

pedro Laredo 
Évaluation :
5

I thought the employees were excellent and very eganging

Thomas OLeary 
Évaluation :
2

Agent revived keys and didn't even go look at the truck and trailer being returned. Very disengaged. I took pictures of everything as this made me uncomfortable. Toya I was billed for an extra day on the trailer which was returns attached to the truck. I expect a refund for the overbilling. Sloppy on your part!

Daniel Gunn 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Daniel Harms 
Évaluation :
3

It was fast, convenient, and the new GM at this facility was great to work with. He is knowledgeable and patient with his interactions with customers.

Kieu Wong 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark Fenore 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BURT ROSENGARTEN 
Évaluation :
3

Le client n'a pas laissé de commentaire.

BRANDON ROCHA 
Évaluation :
4

Le client n'a pas laissé de commentaire.

george scaltsas 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD GODMINTZ 
Évaluation :
5

Once again I had a move where I didn't have much time to prepare but getting a moving van was no problem with this UHAUL location. Van was ready to go and had no problems with the overall experience. Merci.

John Pedini 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mario Jean 
Évaluation :
5

The truck worked out great for the job that had to be done.

James Lawson 
Évaluation :
4

Everything went as expected.

Richard Wilkinson 
Évaluation :
5

The staff was very helpful.and knowledgeable.

GEORGY BORISOVSKIY 
Évaluation :
1

The van SMELLED LIKE AN ANIMAL PEN AND The person at the counter initially gave me the key to the wrong Van. When I went back to question the difference in license plates I was told to just continue. When I was unable to correct the mileage discrepancy, they realized I had the wrong keys which then made it so I had to do the check in again. Not a good experience

Lauren Fraser 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gladtidings House of prayer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GRISSELLE UBILEZ-WOODLEY 
Évaluation :
2

The gas was less than a 1/4 of a tank. I lost valuable time having to get gas immediately following the check out procedure. This is the only reason I rated this as a negative experience. I had a negative experience in 2022 as well. Even though it looks like you have an entirely new group of employees it's still not a good site. I was completely satisfied with the gas station Uhaul on Broadway st in Norwood. I will never go back to this location and I probably will not use Uhaul ever again.

Timothy Mc Kenna 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JANE BENDER 
Évaluation :
5

It was hard to return the truck

Nikisha Julien 
Évaluation :
5

Le client n'a pas laissé de commentaire.

patricia bilotta 
Évaluation :
5

Staff were incredible, Keenan was very helpful and was able to answer every question I had!

Timothy Fraone 
Évaluation :
4

Patty the receptionist and George the GM were both very nice and helpful!

Saryna Smith 
Évaluation :
5

The trailer with the ramp worked great for moving my toolboxes from work

dan zawistowski 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gladi Jackson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Constance Fagre 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia McGoldrick 
Évaluation :
4

If someone does an online/contactless pickup with accessories they are not in the van/truck already. You have to go inside to get them. This is the second time I've ordered pads and a dolly and both times they were not in the van. This adds significant delay to what should be a streamline pickup.

Thomas Martin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jorge Figueroa 
Évaluation :
5

Everything was handled very well. Staff was polite and helpful, facility was clean and well lit.

Bryan Rose 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Candace Thomas 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VICTOR SCENA 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Adilson Delatorre 
Évaluation :
3

Le client n'a pas laissé de commentaire.

GRACE CONNORS 
Évaluation :
5

Really nice woman working.

Felicia Richard 
Évaluation :
5

Keep it up that way,

Lyonel Hylaire 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mike Baratta 
Évaluation :
5

Excellent service and very quick check in and check out. Much appreciated!

Barry Crawford 
Évaluation :
5

Computer system down at 16:54 when I got there to return the truck, and therefore I couldn't return the rented furniture pads and some unused boxes. Had to return to the location the next morning. But the associate was very nice and efficient the next morning.

Zilong Xiao 
Évaluation :
5

This location was super accommodating to my scenario and made my move an easy transition!

Tessa Brooks  |  Expérience générale 
Évaluation :
5

Save customer information in your system for repeat customers

Thomas Bean 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tessa Brooks 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Norma Barmakian 
Évaluation :
4

I was told that I was starting with a full tank of gas - the truck only had 1/2 tank. Good idea to actually check, not just assume tank is full.

Lauren Fraser 
Évaluation :
5

The associate checking me in and the associate who helped me drop off the trailer were both friendly and knowledgeable. They should be commended.

Paul DiGiampietro 
Évaluation :
5

It was great!

Billy Pierre 
Évaluation :
5

Great experience

Edward Vozzella 
Évaluation :
5

George and everyone here is so good that I'm actually doing a review, when I never do any of these things. Very helpful and accommodating, and a pleasure to deal with and rent from.

Stephen Puccia  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Pradeep Honaganahalli Basava 
Évaluation :
4

Friendly staff, quick check in and return. Truck was in good working order and clean.

John Kim 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james Sergi 
Évaluation :
5

The customer service is Amazing highly trained helped me with all my issues during my rental went above and beyond on this and a can’t no imagine life without Uhall in General thank you looking forward to My next Rental and it definitely be at Norwood ( 390 providence Hwy Norwood Mass )

Joao Monteiro 
Évaluation :
5

Both times when we were at the office the men behind the counter — 2 different guys—- were very nice and very helpful.

Susan Hacker wolf 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark Lavery 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle Polin  |  Expérience générale 
Évaluation :
3

Vehicle was dirty and smelled of marijuana. Staff were on phones and not helpful, needed to request their assistance and felt as a burden to them.

William Stameris 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela Lee  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Craig Hughey 
Évaluation :
5

Great customer service at pick up

Chrisoula Tsolias 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joanne McKeage 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Boyle 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher Cooper 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ajay kumar kota 
Évaluation :
5

CS rep was very fast polite and helpful everything was great

Marlene Winbush 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew Robinson 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ricky Rabb 
Évaluation :
4

After moving all my stuff out of the boxes, I was told I had to fold all the blanket or it would be a $5 charged for each. Which I did to avoid a $300 extra charge. I found that policy ridiculous, tired and having to do that. Thats is supposed to be part of the service. Example: when you go to a hotel do you make the bed when you leave, no. Because its considered part of the service. Norwood, Ma: George really helpful, efficient. Miami: Shun, gave me the heads up of the blanket, and helpful.

Guillermo Goldberg 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wilbert Vargas 
Évaluation :
3

Yes and No we I went to pickup, there was no one working and the attendant was outside and never came in to saw anything. It was a whole 15-30 minutes. When he final come in he said I'll be back in a few minutes. Also I'll be calling this morning cause I was charge twice.

Michael Sanders 
Évaluation :
5

very easy check in. and check out...

robert Snee 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john kazis 
Évaluation :
3

I reserved the truck from a completely different location. I was not informed that the location I ordered the truck from did not have it until 40 minutes before I was supposed to pick it up. To improve, do what is promised and properly notify clients at least 24 hrs before pick up time of changes to their reservations.

Raissa Silva 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lenisson Ribeiro 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRYANT MCCLAIN 
Évaluation :
1

1. Day 198.53. No corect Support the company back my money

Geracelio Amaral 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Bell 
Évaluation :
4

This is my first time to use U-Haul. The staff was friendly helping to find proper vehicle for my purpose.

Liqiang Liu 
Évaluation :
5

Your pricing is deceptive. I would like to discuss this with someone.

James Von Euw 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin Hickey 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael Thompson 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael Curry 
Évaluation :
5

The clerk at the desk was extremely polite. And the Manager was absolutely fantastic about helping me resolve an issue

JOHN WARD 
Évaluation :
5

Website wouldn't let me upload images. Which meant i couldn't return the truck after hours.

Sean Nagle 
Évaluation :
5

Service was wonderful truck brand new

Sheila Dagraca 
Évaluation :
4

My only complaint is the location of my unit. When I made the reservation, I was assigned a unit on the first floor. When I arrived, that unit was already occupied so I got a unit on the 3rd floor - which required elevator access AND another set of stairs. This was extremely inconvenient as I had to lift heavy items up the stairs. I would have liked to have no stairs to climb so I could use a dolly to bring things directly to my unit. Other than that, extremely happy with the service and process and also that my rate was not increased for 2 years. Thank you! Erin

Erin Regan  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sadie Colon 
Évaluation :
5

Excellent pick up/drop off- everyone was very helpful.

Evan Williams 
Évaluation :
4

When I dropped off van, Keenan B was especially efficient, nice and professional!! I would give him a 5 star.

connie begley 
Évaluation :
5

Mike, the representative was very helpful. He hooked up the trailer and made sure all the lights worked. When we returned the trailer Mike again was very helpful in unhooking the trailer.

William Marazzi 
Évaluation :
4

Le client n'a pas laissé de commentaire.

andrew shea 
Évaluation :
1

Horrible staff , there was no dolly or stuff to help me move my things to the second floor . Very tiny for the price

Xiomara sarmiento  |  Expérience générale 
Évaluation :
1

Did on line I had a reservation and a confirmation number. I had called the day before to confirm everything was set when I got to U-Haul I was not in the computer at all they could not find me in the system. It took 2 1/2 hours. The gentleman behind the counter did not even know how to look anything up. He made several calls and spoke to several people. There was not even a manager on site. He called the manager to help him, walk him through it, the manager did not respond. I texted the manager and left a message stating how disappointed I was I have not even received a call back. I had to redo the whole reservation over on my phone do the online sitting there in your office because nobody was confident enough to help me on your computers .

Donna Garcia  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHATEIKA MARTIN  |  Expérience générale 
Évaluation :
1

Unit had tag on it saying it had past due I just requested a refund and found other options

Sandra Maya  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOSE COLON  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Judea Nifong  |  Premières impressions 
Évaluation :
2

I came in to put my stuff in storage and had a reservation. The lady at the front (who took 15 min to come in) told me she had never done this before and she just started this job. Now I'm understanding to people learning and being new, but I had to show the lady where to go on the computer and what to fill in and after 20 min we still couldn't complete my reservation. So I finally had to ask if she could get anyone else to help me that knew how to do this. Then a you g man came in and helped me but we had to start the reservation all over again. Another 15-20 min. So after just about an hour none of my stuff has been moved into the storage unit. This process was very disorganized and it didn't make me feel confident leaving my things there for storage.

shuba ramaiah  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zenon Sokolinski  |  Premières impressions 
Évaluation :
3

Kudos to all the staff that worked Saturday June 24th. Although due to lack of staff in the morning causing me to receive my rental truck 45 minutes late and the elevator not working, I really appreciated the staff that was on that day. They were very friendly accommodating and helpful.

Joan Crowell  |  Online Move In 
Évaluation :
5

Fantastic facility. The shop & storage areas are very clean & easy to access. The retail shop is well stocked with items very useful for moving & storage needs. The staff is extremely helpful & professional! I would highly recommend this facility to other people.

mary ellen OConnor  |  Expérience générale 
Évaluation :
5

Barbra was very kind, and her service was exceptional. Tony and the new guy (dont remember his name) was a pleasure to obtain assistance with picking up my U-haul. My overall experience was great. If I had to use a storage unit again, I would come back to this location.

Shirley Martinez  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARRIN RUFFIN  |  Expérience générale 
Évaluation :
5

Merci.

Nicholas Sestito  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHELLE JACOBS  |  Expérience générale 
Évaluation :
5

I had exceptional service at the facility in Norwood MA. The owner and her staff member displayed exceptional customer service. In addition to renting the rental van for a day I was thrilled to learn they also provide local Storage. I highly recommend this facility for any service & storage need

mary ellen OConnor  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leah Lloyd  |  Expérience générale 
Évaluation :
5

Best staff ever!

ERIC BARLOW  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN DEIBLER  |  Expérience générale 
Évaluation :
5

24 hour access would be great

COLE COCCITTO  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bilaal mccloud  |  Expérience générale 
Évaluation :
1

I was told the storage space would be available I paid my money then it was told it was full and my money has not been refunded to my card

Kent jackson  |  Expérience générale 
Évaluation :
4

Buen servicio

David Perez  |  Expérience générale 
Évaluation :
4

Customers should have 24 hour access storage facility Update your card reader most times card access don't work THE STAFF ARE COURTEOUS AND PROFESSIONAL

Linda McRae  |  Expérience générale 
Évaluation :
2

The storage facility overall did not feel clean, the elevator was often not working, the card pass to get in was difficult to get to work (eventually the door was just left open and that was better). In terms of staff, I just felt sorry for them because there was mostly just one person there so how could they manage the rentals and help people in the store or help with issues getting into the storage facility? They were always nice, but assistance was so slow I sometimes just left and all I wanted to do was have help with my card to get in. Whenever I talked with someone the phone, they were very helpful and my check-out was easy.

MARY MELLO  |  Expérience générale 
Évaluation :
1

The storage set up is terrible. So many stairs that you have to lug your belongings up. The elevator is pointless because there are still more stairs. Got a free month with the truck but went to Planet Storage nearby because it's all on 1 level.

Maura Stapleton  |  Expérience générale 
Évaluation :
5

The customer service was genuinely the best I've ever had. Jose was so kind and patient and explained everything so clearly. I've used the Norwood location for years now and Jose is the best customer service rep I've come across.

Julie Cordero  |  Premières impressions 
Évaluation :
5

Yes..the manager is awesome..she is such a nice and very helpful..she will ensure that my satisfaction is met..she is Darlin ..keep it up manager..

martin masuba  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristtiya Guerra  |  Expérience générale 
Évaluation :
1

Terrible experience at uhaul would not recommend to my worst enemy. Employee working the desk was talking on her personal cell phone the entire time I was trying to get my unit. The unit I reserved was no longer available so I'm not sure what the point of a reservation was. The one open unit was much smaller, dirty and would have to carry my furniture upstairs. Terrible experience.

Alyssa Jacavone  |  Premières impressions 
Évaluation :
5

The manager on duty Lashonga was very knowledgeable and helpful with my reservation unit and move. She was happy to help everyone that came in, even when it was busy.

samuel roman  |  Expérience générale 
Évaluation :
5

Thank you for great service

Sherry Walker  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SAMUEL ROMAN  |  Online Move In 
Évaluation :
5

The woman that helped me was very busy, but still remained cheerful and friendly, treating me as if I were her only customer. The rapport that I noticed with her coworkers as well led me to believe that she would make a great manager.

David Hastings  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Noelia Rivera  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Leah Lloyd  |  Premières impressions 
Évaluation :
5

I love uhaul they are always nice to me

Betty Walker  |  Premières impressions 
Évaluation :
5

Lashonna Hawkins was very understanding accommodating and very proffesional.this employee went all out to help me.she deserves a million dollar raise.outstanding employee.thank you Lashonna Hawkins for the best service ever.

JOSIE TORRES  |  Premières impressions 
Évaluation :
1

The staff is no good nowhere to be found every time I go there I have to wait at least 20 mins just to talk with someone Not only that they charged me an extra 80 dollars for unit that was a suppose to be a month free! I got charged not fair not only did I rent the truck but also got charged for the unit.... the guy who was dealing with this got fired a couple of weeks go so now that staff is just giving me the run around and I have yet to receive my 80 dollars or at least another month free of storage I wound not recommend this facility or the staff There is one young lady who works at uhaul that was very friendly and polite can't remember her name she was there only one time but the rest of the crew was not helpful

BRYAN LEGRAND  |  Expérience générale 
Évaluation :
5

Great staff. Jabriel is very efficient and hard working. Made our transition easier

Shandra Rendall  |  Expérience générale 
Évaluation :
5

Jabriel and the team at 390 Providence Highway in Norwood have been excellent! After our U-box tipped over, Jabriel went out of his way to help us out. I doubt we'll ever get another U-Box, but we will definitely continue using this location for our storage needs!

Kristin McNatt  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen Gorman  |  Expérience générale 
Évaluation :
2

Cargo elevator was very difficult to work. Also ridiculous to have an elevator just to have to move belongings up stairs for the split level. Whenever called for customer service - went to national uhaul company which did not make me feel valued or important.

ELISSA EDWARDS  |  Expérience générale 
Évaluation :
1

The garage didn't work, the lift didn't work, my card didn't work, the computer was slow, and i got my call dropped twice while sorting it all out today. I haven't gotten a call back yet. I am furious.

Peter Collins  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TIFFANY LAMAR  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristen Eckhardt  |  Premières impressions 
Évaluation :
5

No issues, member for years. Moved out only due to change in housing and no longer needed outside storage.

MARIEANN OBRIEN  |  Expérience générale 
Évaluation :
5

The manager (I wish I could remember his name, it started with a J) was super friendly and repeatedly went out of his way to help us. We visited the Norwood location on several occasions to rent 2 trucks and 2 storage units. The location was very busy and he still remembered us each time we came in and worked hard to help out the many customers coming in and out. There were admittedly some glitches along the way, such as our key card not working and the elevator being stuck, but they worked everything out for us quickly and professionally. If I could change anything, I would ask U-Haul to give these guys some more head count so they could get some extra help in these busy and unprecedented times. Thanks for everything!

Ashley Belfield  |  Expérience générale 
Évaluation :
2

Place was always dirty. Customers bathroom i.e. inside where the actual storage units are located was never clean and trash all over. Parking lot always had trash. Card reading machines to access my storage unit never worked properly. I complained to management nothing was done.I went to a local competitor who had cheaper prices and cleaner premises. U-Haul should be embarrassed to run such poorly maintained facilities.

Greg Kyryluk  |  Expérience générale 
Évaluation :
5

Manager was fantastic. Answered all my questions and very polite!! Will definitely come again.

Kimmian Miller  |  Expérience générale 
Évaluation :
4

No comment, good experience

Kadikele Ilunga  |  Expérience générale 
Évaluation :
5

Very friendly and accommodating manager!

John Cornelio  |  Expérience générale 
Évaluation :
2

Truck was not available upon pick up of reservation after confirmation

JESSICA PIZARRO  |  Premières impressions 
Évaluation :
3

Everything was nice but a staircase to the 2d level - really hard to move heavy stuff. And when I moved out it took 2 days and several times of communication to have my account finally closed.

yulia Tsygankova  |  Expérience générale 
Évaluation :
5

Kassie and her crew are amazing!!!

Latasha Brown  |  Expérience générale 
Évaluation :
5

We moved in very smoothly. Staff very friendly. All and all my furniture is safely in storage. Great Job

jean prisco  |  Premières impressions 
Évaluation :
5

Excellent service à la clientèle.

Yvon Antenor  |  Premières impressions 
Évaluation :
5

Everyone was so kind and helpful!

Meredith Miller  |  Premières impressions 
Évaluation :
5

Very friendly and helpful manager. Great experience.

Trevor Lenoff  |  Premières impressions 
Évaluation :
5

Excellent help, would use again.

allison waters  |  Premières impressions 
Évaluation :
5

A very pleasant experience, great staff, always helpful

Carol Pacheco  |  Expérience générale 
Évaluation :
1

call if you care to hear the story not good 617-875-7373

ROBERT DIVAIO  |  Expérience générale 
Évaluation :
5

I want to commend the staff. I had a little trouble and they were courteous, helpful, and supportive. This is a facility I would return to and which I would highly recommend.

Lydia Peters  |  Expérience générale 
Évaluation :
5

Excelent!

Lourdes Diplan  |  Expérience générale 
Évaluation :
5

Very helpful and professional. Very thankful for making my son's move go so well.

James Strother  |  Expérience générale 
Évaluation :
5

The owner at the Norwood location & Adrienne were awesome! They made my day brighter!

armini tillery  |  Réservation 
Évaluation :
5

Every time I showed up there they took care of me I have no complains how many complements great people

gregory lyons  |  Expérience générale 
Évaluation :
5

Kasier was so helpful and wonderful to work with. 👍🏻👍🏻👍🏻👍🏻👍🏻 5 thumps up!!!

Todd Harris  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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