Évaluations des clients U-Haul Moving & Storage at Skyland Blvd

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Skyland Blvd

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Michael L. le

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Great Customer Service.... Very Friendly.

Rosemary S. le

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Le client n'a pas laissé de commentaire.

Syonia H. le

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Le client n'a pas laissé de commentaire.

Kayce B. le

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The wait to get the truck -- even after we had called ahead -- was annoying.

THEDUIS B. le

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Le client n'a pas laissé de commentaire.

Ottis G. le

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Le client n'a pas laissé de commentaire.

LaShieka N. le

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Le client n'a pas laissé de commentaire.

Jon P. le

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Le client n'a pas laissé de commentaire.

Steven M. le

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Le client n'a pas laissé de commentaire.

Carrie S. le

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Great service

Kelley D. le

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Le client n'a pas laissé de commentaire.

Darren M. le

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When I picked the truck up, the rental staff were blatantly subpar. The lady at the front desk, Jasmine, would ask a question then immediately pick up her personal phone and play with it. Customer service as a whole was below par.

Lakisha A. le

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The mileage was off in the vehicle and it was not adjusted on my bill. I was told that I could dispute it but no one told me where and how.

Johnny P. le

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Le client n'a pas laissé de commentaire.

Richard V. le

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Had a little bit of difficulty with the latch sticking otherwise everything was exceptional.

Bradley L. le

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Le client n'a pas laissé de commentaire.

Joseph E. le

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Computer problems left me waiting 300x longer than I expected Couldn’t process a return of some straps when I took The trailer back So I’ll have to return next week.

Huey H. le

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Tony the GM is super kool! he is very professional. As a business owner here is Tuscaloosa I see good things here with Tony. Thanks Huey

Judy J. le

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This place was great. Very nice and went out of their way to make sure we had what we needed.

Gabriel S. le

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Please fill washer fluid next time

Dennis C. le

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Le client n'a pas laissé de commentaire.

Lovely S. le

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Better details about your service

Sarah M. le

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Le client n'a pas laissé de commentaire.

John H. le

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Le client n'a pas laissé de commentaire.

Georgiana B. le

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Fast very friendly

Tiffanie H. le

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I was not told when I rented the truck that I would be charged an extra $20 “convenience fee” for not checking in on my mobile device when the truck was returned. After I called to find out why I was being charged after the truck was dropped off before the end of the time I had rented it the customer service representative was very rude.

Sylvia R. le

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Le client n'a pas laissé de commentaire.

Dorothy P. le

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Le client n'a pas laissé de commentaire.

Calandra M. le

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Not being on personal calls (cell phones) while trying to check-in customer.

Sparkle D. le

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Le client n'a pas laissé de commentaire.

Michael M. le

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Le client n'a pas laissé de commentaire.

John K. le

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Le client n'a pas laissé de commentaire.

DEBRA C. le

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Everything went very smoothly, both at the pick-up location and return location. Staff was helpful and friendly.

Terry G. le

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Le client n'a pas laissé de commentaire.

Wesley H. le

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Tony Hall and the staff at U-Haul Skyland are efficient and knowledgable of moving customer needs.

Wesley H. le

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Tony Hall and staff do a great job at providing quality service to customers.

KEVIN B. le

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Thank you.

Wendy T. le

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Information given to us on the initial call was not accurate, could never get anyone local to answer the phone, gates given over the phone were not correct, staff rude and argued with customers, awful

janeen M. le

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My grandson used this facility before moving into his apartment at Alabama. It worked out well for him.

Hunter P. le

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Terrible facility and staff

John S. le

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worked out great may be back next summer

Debbi J. le

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Rented a trailer and used the storage facility. We’ll be back again next summer!

Erin S. le

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It was great

cindy p. le

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Very clean and staff answered all my questions. Would definitely use again.

Belicia K. le

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An elevator, for second floor storage access, would get you an Excellent (5 star) rating!

Jennifer R. le

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Robert B. le

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Great summer storage for college student. Easy to deal with.

GARY W. le

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I have not had to worry about my belongings in storage. I appreciate it and the care given. Thank You so much.

Cheryl W. le

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N/A

Lasharon P. le

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Fantastic Job!

Mitch S. le

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Mensa did a great job! There were too many reservations & not enough units. I reluctantly took a more expensive unit. He took time to show me around and gave me 1 month free for my time and trouble.

Jennifer R. le

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It was unclear that the second story unit required steps vs a lift of some sort. All worked out, but it would be helpful to know about the stairs in advance.

dave c. le

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Great staff, easy to work with.

dave c. le

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Busy place on a Sunday afternoon but the gentleman helping us was great.

dawn w. le

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Our issue was that we reserved a large unit 6 months ahead of time, and arrived and our large unit was sold to someone else. The point of a reservation is to hold what you asked for!

John M. le

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EXCELLENT FRIENDLY STAFF EASY TRANSACTIONS

RICHARD M. le

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Good

RICHARD M. le

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Good

DAvid K. le

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Love the staff here always helpful

RICHARD M. le

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Good

Jemechia H. le

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The guy I work with was extremely nice and explain everything to me. Very professional. Will recommend

Cecelia B. le

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Tony has great customer Service.

Dustin H. le

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Flexible and easy to work with.

Eric C. le

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worst ever, danger/unsafe.upper/lower lockers r deplorable, light poor/inadequate.4x when moving storage in/out, lights cutofff when descend/ascend ladder,dangerous/highly liable).will not recommend

Melanie S. le

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Great friendly and knowledgeable staff to work with. The customer service exceeded my expectation.

Lametrius G. le

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I Truly Thank you all at Uhaul for giving me the opportunity to be apart of The Uhaul Family.. I Love You Guys So Much.. Happy New Year..😘😍

dawn w. le

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I placed my reservation at the end of August for a December 15th rental. upon arrival, we waited 30 minutes in line and the size we rented was no longer available even though I reserved months ahead!!

Eric C. le

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Facilities need to be upgraded...may safety issues

Elinda M. le

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I don’t have an storage I never moved in I only rented an truck I’ve had major problems with I haul this very last time this time I couldn’t believe the ugliness I’ve received after many times I used

Tara P. le

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It is a great place and I would use it again thank you guys for your generosity and courtesy.

Deborah F. le

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The young men who helped me were very nice and courteous. I would recommend your business to my family,friends and neighbors.

Bill H. le

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Sometimes a little difficult to get answers about the U-Boxes, but Tony and Michael were very helpful, and had great attitudes, even dealing with some schedule changes I asked if they could make.

Bill H. le

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Overall experience was very good. Sometimes it was slow getting answers to my questions, but Michael and Tony were very helpful, had great attitudes while dealing with some changes I had to make.

William S. le

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My only concern was the fact that I found a hornet in my locker one day. Other than that, great place!

gustavo r. le

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Everyone have the best disposal to help, the only thing that I don't liked wat that I have to pay a extra month for only one day extra because there don't have truck available when I went

JANET M. le

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Overall positive, except: 1) the staff doesn't answer the phone timely and 2) the parking lot is crowded with trucks & trailers -- makes it hard to get to the loading dock. I would rent there again.

Marie P. le

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Very nice and easy to use place for summer storage!

Debbie G. le

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Everything was great, even with college move in week everyone was very pleasant and patient.

mykaela w. le

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convenient and excellent customer service

sharon r. le

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The employees were so helpful and calm despite how busy it was on “college apartment move out weekend.”

KEVIN L. le

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Mensah went above and beyond the customers service. Store was very busy when we arrived and wad able to provide us with our storage containers later that evening. Thank you Mensah.

Michael W. le

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Rented a storage unit on line and at move in the size I reserved was not available. Was told a larger unit was available but at a higher cost. At check out the service was slow (30 minute wait)

Taylor G. le

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thanks for your help - easy to work with - nice staff - thanks

denise d. le

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We had a fabulous experience at this location. The staff was incredibly helpful and also very friendly ... customer service oriented. Very convenient for out-of-town families with students.

John B. le

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Every one of your staff members that I dealt with was very helpful and friendly. Excellent service!!!! Thanks!

Brendan K. le

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Everyone was so nice and very helpful

Cindy G. le

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.

Jana R. le

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Highly recommend

KEVIN M. le

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Very useful for our moving needs!

judith t. le

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Access was ok

tONY M. le

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It was not clear online that my storage unit was upstairs with a portable metal staircase. We had large furniture so it did not work. Also, they lost my reservation for a 16x20 and offered me 2 8x8.

Sabrina Y. le

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Storage unit was on a second level that could only be accessed by a rolling ladder. It took 2 more trips back to the location to get my refund. Understaffed, and wasted a couple hours of my day.

Levia S. le

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Rat 🐀 infested

Jasmine B. le

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Great service the employees were helpful and friendly