Le client n'a pas laissé de commentaire.JOHN CALVIN M.
Customer Reviews for U-Haul Moving & Storage at State Line
Pour nous contacter
Texarkana, TX 75503
(Just South of I-30 on Stateline Ave)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.CLAIRE N.
Hire one more competent person. Staff is run ragged. Although there was no complaining.EDNA R.
Everyone and everything was greatDanita T.
Le client n'a pas laissé de commentaire.RICHARD M.
The U Haul representatives at the Stateline Ave. location are courteous and professional. My only negative (nothing to do w/ the employees) is that the outside lot area is too small. On a busy day w/ more than 3 prospective customers it can be really cluttered. The indoor staging area is great. Particularly during inclement weather. I suppose this counters the small outside lot. But still, they need a larger outside parking area. Especially due to the fact that customers are pulling onto the small lot directly from a busy thoroughfare.Torrance M.
Le client n'a pas laissé de commentaire.JOHN CALVIN M.
Le client n'a pas laissé de commentaire.Lawrence H.
I questioned the price and the man who completed my checkout told me it was a three day minimum rental, but if I turned it in early I would receive a credit. He lied.FLOYD G.
Do what you say. You send me to the wrong location ( I have the email) and not so much as an apology Cost me 50 $more in cab fare.DENNIS H.
Le client n'a pas laissé de commentaire.Anthony A.
Le client n'a pas laissé de commentaire.Ahime C.
Le client n'a pas laissé de commentaire.Courtney W.
Le client n'a pas laissé de commentaire.Derrick D.
Have an automated system to rollover calls, provide headset to representatives to answer on the go; use qr code or other external system for patrons to check-in if online registration was completed to free up reps (zipcar share program had a scan system on the windshield allowing users to scan a card to unlock the vehicle)Sylvia B.
Great service. Facilities are extremely secure and exceptionally clean. Staff is very helpful.David P. | Premières impressions
The online turn in is not worth a flip, it took over 20 minutes to down load application and fell in all bull shit, not happy, probably will go else where when renting next due to application on turn in of the uhaul. kirk sandersonKirk S.
Le client n'a pas laissé de commentaire.JASON B.
Staff was very helpfulRobert D.
Le client n'a pas laissé de commentaire.Laterykah A.
Le client n'a pas laissé de commentaire.Kendrick S.
Le client n'a pas laissé de commentaire.John M.
Wonderful placeAVAGELECA M.
Great customer service!!Gwendolyn S. | Premières impressions
Le client n'a pas laissé de commentaire.JAMES W.
The gentleman that helped me was excellent.GWENDOLYN W.
Le client n'a pas laissé de commentaire.John M.
Le client n'a pas laissé de commentaire.BRADFORD P.
Le client n'a pas laissé de commentaire.Bruce W.
Le client n'a pas laissé de commentaire.John M.
Le client n'a pas laissé de commentaire.MICHELLE H.
Continued care for vehicles.SHERRY J.
Staff were great extremely happy with my serviceEDWARD B.
Le client n'a pas laissé de commentaire.JERRY S.
You guys are.already at the top of my list. Great moving experience. ThanksðŸ'•JAQUETTA S.
Le client n'a pas laissé de commentaire.KELLY R.
Great access to storage. Thank youFrancois E. | Expérience générale
Truck I rented smelled like weed really bad to the point I could have gotten in trouble it was over powering when running ac I complained upon drop off but it was dismissed as being funnyCHRISTOPHER O.
The manager is rude and just not real enjoyable at all to deal with. The assistant manager is phenomenal she is literally the only reason i continue to go to this location. She is 100 times more fit for the manager role than the lady that's in charge nowKYLE M.
Le client n'a pas laissé de commentaire.KATHLEEN S.
Customer service was very good employees were friendlySANDA K.
Man that was hooking me up was rude and seemed to be in a rush. Broke my trailer hook up and blew a fuse to my brake lightsDeAuna C.
Le client n'a pas laissé de commentaire.ANDREW R.
very friendly and helpful staffHEATHER P.
Le client n'a pas laissé de commentaire.TAMMY A.
Nothing the attendant picking up and attendant when I brought it back were both courtesy and polite fasting fast out thank you.RONALD B.
Le client n'a pas laissé de commentaire.Kyle M.
Le client n'a pas laissé de commentaire.JAQUALA D.
Le client n'a pas laissé de commentaire.hulon S.
Truck wasn't working properly when we got it - braking light was setting offKELI E.
Le client n'a pas laissé de commentaire.LAMAR H.
Le client n'a pas laissé de commentaire.RONALD N.
Le client n'a pas laissé de commentaire.Jackie R.
Le client n'a pas laissé de commentaire.Don B.
Good job guys!CLAY R.
Quickest drop off ever! The person that helped was very polite and professional.Anthony A.
Everything was real easy Thank youBRANDY G.
It's not very much that you can do about adding more parking places but other than that five stars. Great serviceREGINALD D.
Le client n'a pas laissé de commentaire.GLORIA M.
Le client n'a pas laissé de commentaire.ANTHONY L. | Premières impressions
Le client n'a pas laissé de commentaire.Randy J.
Le client n'a pas laissé de commentaire.skilar o. | Expérience générale
Le client n'a pas laissé de commentaire.JAMES G.
The auto transport (AT) was not hooked up properly nor were we shown how to do it. Safety chains were not hooked up nor the straps to go over the tires set up properly. Untrained and un supervised employee at pick up could of put drivers at risk.Stephany B.
Not much, great location!!FRED D.
everything was excellentDIANE G.
Le client n'a pas laissé de commentaire.WILLIE M.
Le client n'a pas laissé de commentaire.ERNEST W.
Le client n'a pas laissé de commentaire.LATOYIA W.
Le client n'a pas laissé de commentaire.RICHARD D.
Le client n'a pas laissé de commentaire.ARIEL D.
NaLAKYN R. | Expérience générale
Le client n'a pas laissé de commentaire.JOSHUA F.
Le client n'a pas laissé de commentaire.TED D.
I like this location. a lot of inside parkingKENNY W.
Very nice person that completed my transaction.JOSE A.
Parking lot lot could be difficult for trailers if after hours.MARCUS B.
Le client n'a pas laissé de commentaire.JONATHAN F.
Le client n'a pas laissé de commentaire.ERIC ALFRED F.
Le client n'a pas laissé de commentaire.BRANDY A.
Le client n'a pas laissé de commentaire.Ann B.
Le client n'a pas laissé de commentaire.GAYLEN R.
outstanding customer service checkin and return great price will use againWARREN F.
Le client n'a pas laissé de commentaire.YARCUS L.
Le client n'a pas laissé de commentaire.Hollis P.
Le client n'a pas laissé de commentaire.CATHOLYN W.
Le client n'a pas laissé de commentaire.Stephanie C.
We received OVER the Top, ProActive Customer Service from Ms. Russell!! She went above and beyond for to make our rental experience at UHaul Outstanding! She seen that I am a regular customer, and I was treated with VIP status. Many Thanks Ms. Russhell you ROCK!! Keep up the Great WorkSHEILA C.
Le client n'a pas laissé de commentaire.william s. | Expérience générale
Le client n'a pas laissé de commentaire.Richard w. | Expérience générale
Le client n'a pas laissé de commentaire.VALEDIA H.
Every time I do a reservation you all go above and beyond in making sure that I have what I need for my move. The customer service is excellent an I will continue to do service with you all. Thank you ðŸ˜ŠCarolyn R.
To save money I moved to get a 10 by 20. If it wasn't for that I would still enjoying your service....Thxs. a bunch!!Vanessa g. | Expérience générale
Le client n'a pas laissé de commentaire.Robert W.
Le client n'a pas laissé de commentaire.Shantel W.
Le client n'a pas laissé de commentaire.JAVIER O.
The staff at this location are so nice and helpful. They are truly the best.JENNIFER W.
Le client n'a pas laissé de commentaire.AMBER R.
Le client n'a pas laissé de commentaire.STEVEN FORREST B.
Cool under roof setup!r. B.
Cubby Hole was full and person was rude when I attempted to drop off trailer. I about disconnected and dropped the trailer anyway. He told me that they had received an email that I was redirected to drop off trailer at Stateline Road in Texarkana, TX. I never received such an email. When I arrived at UHaul on stateline rd, I pulled into the equipment return lane and then was pointed to back up and pull into the other lane. This to me was very dangerous as any vehicle entering parking lot could hit me rather easily. I informed attended of my situation. They received trailer without any incidents. What really makes me mad about the situation is that I have been threatened with additional fees if I failed to drop the trailer off a the designated location, yet I received no compensation for the extra effort required to change my drop off location. I picked Chubby hole because it was less than 2 miles from my lodging. I plan on renting future one-way trailers to complete my move by July. I would hope UHaul would provide me with a discount on my next rental.DON B.
Fix the lightsSTEVE D.
Tire blew on tripThomas G.
Le client n'a pas laissé de commentaire.JERRY M.
Fast , Friendly ServiceEDWARD WILLIAM T.
I rented a storage from this unit on Saturday, they knew I lived 3 hrs away and was bringing a uhaul back with a load of stuff on Sunday. We Drive all the way here to unload a 26ft uhaul and a truck load and upon arrival the units were closed and could not be accessed!! We called to ask to get in they told us they were only opened during open business hours and we would have to wait to unload when they were open again!!! They never explained when we rented the unit that it wasn't 24 hrs!! Had to rent another storage from a different place in order to unload and return uhaul!!! Very disappointed!!!! Will never use again!!hazel j. | Premières impressions
Le client n'a pas laissé de commentaire.brenda w. | Expérience générale
Le client n'a pas laissé de commentaire.Tracy S. | Expérience générale
I had a wonderful experience except for my last day picking up my stuff there is and enter area and and exit area for vehicles to get in the building park and get to their unit well the entrance was blocked by an empty uhaul truck and another truck parked next to it making it impossible to drive around when I asked a lady how I would get in she gave me attitude saying you have to go through the exit I did not like the attitude nor did I like having to drive through the exit when I was about to pull around the corner and enter the exit door a truck was coming out I’m in a tiny car that’s so dangerous it’s an exit for a reason giving this being my only issue I’m not to upset however I would like that maybe your establishment think about parking the vehicles out of the way of the entrance during the hr we are allowed to visit our unit going through the exit is dangerous and not professional my overall experience was great I’m glad every other time I went there I felt with a different lady then the one on my last dayJasmine C. | Expérience générale
Le client n'a pas laissé de commentaire.ENNIS ALLEN III S. | Premières impressions
Staff was always attentive and friendly from check-in to check out. I was very compressed.charles c. | Expérience générale
I will always use U-Haul there is none better, I appreciate your services. Thank You.Obie J. | Premières impressions
Best U-Haul I have ever been to. I felt very safe and that was #1 priority for me. I highly recommend!Charity H. | Expérience générale
The staff wasn’t friendlyTyann E. | Expérience générale
They were amazing and definitely went the extra mile for me during my move! Easiest part of my day was dealing with the ladies working at this facility!Brian N. | Premières impressions
The staff their treated me with the utmost respect. Not like the Hampton office where I didn't feel welcomed at all.Charity H. | Premières impressions
Everyone was extremely helpful and friendly, especially Jonathan. We moved across country and were very nervous about the whole thing, but they helped it go smoothly.Cindy S. | Expérience générale
Cost way too much. Manager is very rude and unhelpful. Had to call in on her several times. Hours are extremely inconvenient for someone that works. I do not plan on ever using Uhaul for storage againAmanda G. | Expérience générale
I use the storage facility for 12 months with great support from the staff. I'm not sure how many times I lost or misplaced my code key but they would always provide me with a new one.DEWAINE P. | Expérience générale
Samantha was extremely pleasant and helpful.Marisa R. | Premières impressions
Both employees were gracious and kind. They showed me around the storage area prior to renting. It was a pleasant experience and I would recommend storing here to anyone who needs it.Patricia H. | Premières impressions
Staff professional and courteous happy to assist and make it a pleasant and stress free experience for me.cloteial u. | Premières impressions
Thanks for everything.Della E. | Expérience générale
Poor customer serviceShawn E. | Expérience générale
Good jobtim h. | Expérience générale
Hour of operations not every good. Some people work til 8pm each night. Everything else was ok.BRENDA B. | Expérience générale
Thank to all the staff for good customer serviceSteve M. | Expérience générale
Jonathan was very helpful and showed much compassion with regards to my situation. He assured me that he would take care of me and he did!Erin S. | Premières impressions
The GM is very rude. The hours on the paper when I moved in say it is open from 5am-10pm. I couldn't get in at 6pm. She then said that they close it at 7. There more but not enough room for everythinAmanda G. | Premières impressions
Great service !!!Jack W. | Premières impressions
Excellent service à la clientèlejaquan j. | Premières impressions
Great experience!Marionette D. | Expérience générale
If I needed a storage unit I would consider the u haul facility in Texarkana Texas.Lora T. | Expérience générale
I always prefer my friends to Uhaul. I highly recommend their services for his/her options.margaret m. | Expérience générale
Professionally respectful, patient and knowledgeable of business. Clean environment. I would recommend business to friends. Reservations are clear, understanding to customers needs.margaret m. | Réservation
Dear Sirs, My move was filled with misunderstanding and confusion that doubled the cost of the original move quote. There is not enough space in this comment section to fully explain what occurred.Michael G. | Réservation
This location created many problems for us: the security card never worked, the unit had a hose from outside in the wall, the staff did not close us out when we checked out on 8/16/18, etc....MARY ANN J. | Expérience générale
noneDorothy O. | Expérience générale
Great Servicejoseph s. | Expérience générale
Uhaul made moving very easy.IvyAnna C. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!