Le client n'a pas laissé de commentaire.Sandra K. | Expérience générale
Customer Reviews for U-Haul Moving & Storage at Stillwater Avenue
Pour nous contacter
Old Town, ME 04468
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
the manager is extremely efficient and friendly, she makes the process simple and with interest to return there next time we need a vehicle or suppliesARMANDO R.
Le client n'a pas laissé de commentaire.WILLIAM M.
Courteous and convenient, excellent customer careTHOMAS A.
Le client n'a pas laissé de commentaire.Helen V. | Expérience générale
Nothing, Devin is amazing!!ANTHONY V.
Reduce rental on trailer transport if dropped off early.STARR F.
Old Town Uhaul staff are excellent! I have rented there several times and always a pleasant experience. Merci.Kathi R.
Le client n'a pas laissé de commentaire.mike h. | Expérience générale
This process was smooth and the staff was friendly and professional. I appreciated their communication throughout the process and am so thankful they are here!CARLY M.
No waiting at this location although it was a little farther away for me so increased my mileage driven. The employee was very efficient and friendly. An excellent experience!JUDYTH L.
Le client n'a pas laissé de commentaire.Susan L. | Expérience générale
Professional, quick and clean.AARON W.
Le client n'a pas laissé de commentaire.Lisa W.
Very prompt, friendly and professional staff. Equipment ready and cleaned...no issue and drop off was quick and efficient. Best service around. Merci.DEREK N.
The staff was super helpful tooWilliam M. | Online Move In
Always use this location to store my college student daughter's dorm room belongings during the summer. Has worked out great!!!Roger L. | Expérience générale
Le client n'a pas laissé de commentaire.CHAD P.
Le client n'a pas laissé de commentaire.FRANK M.
Le client n'a pas laissé de commentaire.EMMANUEL A.
Le client n'a pas laissé de commentaire.Kayla K. | Expérience générale
Le client n'a pas laissé de commentaire.Jim W.
Le client n'a pas laissé de commentaire.WESLEY H.
I would recommend having the equipment where you reserve it, especially if someone has reserved it months in advance!! Seems simple but uhaul seems to it care at all about how their customers are being treated. Also I am still in the process of trying to get a refund for the extra day I did not use. (This is day two who knows how long it'll take) I would not recommend uhaul and I'd say to the company as a whole you have some major logistical issues that must be fixed before I'd even consider using you to rent again.Ryan B.
Nicholi helped a lot! Thank you so much!Kelly W. | Premières impressions
Le client n'a pas laissé de commentaire.Joseph G.
I was very upset as I had made a reservation for a 26' truck two weeks prior to pick up only to find that they had a 20' truck. No one told be beforehand that they didn't have what I had reserved. Needless to say I was upset and wondered why no one had contacted me to alert me of the change to my reservation. There was NO HEADS UP!!!!! It was a frustrating experience to say the least and very disappointed.ANGELA G.
First time dealing with this location. Very good service.YVONNE C.
Le client n'a pas laissé de commentaire.FREDT H.
Very unfriendly service in officeAlfred L. | Expérience générale
Le client n'a pas laissé de commentaire.Michael C. | Premières impressions
Asked for truck with certain towing capacity. Wasnt until ingad paid that they explained only 2" ball on truck but have reciever but is off center and high. Place I rented trailer from advised against it. Didnt use truck. Still had to pay 85 $for nothing. Manager dismissed me saying "I showed you how it works". She didnt. She told me. Big difference. Not happy.SHANE B.
Le client n'a pas laissé de commentaire.DWIGHT H.
Le client n'a pas laissé de commentaire.ANTHONY C.
I don't feel I should have had to pay for Extra mileage when I made my reservation at the odlin road location but u-haul changed it to Stillwater avenue. I made my estimate based off my selection and had no control over the extra mileage.Richard F.
Le client n'a pas laissé de commentaire.PAULO EDUARDO C. | Expérience générale
Le client n'a pas laissé de commentaire.RONALD B.
Always friendly quick service. I rent a trailer to get home improvement materials regularly. Upon return I am typically met in the parking lot as I back the trailer into the spot. Super easy and nice.MARK B.
Pleasure to do business with.YULANG T.
Le client n'a pas laissé de commentaire.Kingsley W.
Le client n'a pas laissé de commentaire.CINDY C.
I rented a van when I cleaned out my storage space, and turned it in to a U-Haul facility in a neighboring state, and everything went seamlessly. I was pleased.CINDY C. | Expérience générale
I was only there for a couple minutes. I dropped off my truck and the person who came out to meet me was Natasha. I told her about the bug infestation and she kindly said there'd be no additional charge when I said I did go over my miles (though I had put in more than enough gas to replace what I used for that). So I thought everything was done - but then the next day, saw there is a pending charge of around 60 $additional. I don't know if that was for the extra day or not - because I had called Friday morning, 7/16, to say I thought I would need an extra day but they said they showed my contract going through Saturday 7/17 at 9 am. Which was weird because I thought I had rented just through 7/16, but then I thought it worked out evenly, even if it was a mistake by the Bangor people. I brought the truck back Friday evening. So, although Natasha was perfectly nice and helpful, somewhere along the line there were several miscommunications and I ended up owing more AND having a bug infestation (the bugs were not the fault of the Old Town location)Peggy K.
Le client n'a pas laissé de commentaire.Charlie L.
Le client n'a pas laissé de commentaire.SERGIO B.
Was a great experience! Only possible improvement I could suggest would be have two people working instead of just one, the poor guy had so many people to help and I think didn't need the extra stress. He did a great job helping us out.Dean C.
Le client n'a pas laissé de commentaire.MICHAEL M. | Premières impressions
Le client n'a pas laissé de commentaire.SARAH E.
Le client n'a pas laissé de commentaire.Richard D.
Le client n'a pas laissé de commentaire.Reginald B.
Very convenient extra storage that we needed in a pinch. Great service from the staff and very convenient getting in and out of the storage unit.CHris O. | Expérience générale
Le client n'a pas laissé de commentaire.MICHAEL H.
Le client n'a pas laissé de commentaire.EROL S.
Le client n'a pas laissé de commentaire.SARA K.
Le client n'a pas laissé de commentaire.mike h. | Premières impressions
Natasha was very helpful!ANNA C.
Had a great experience at this UHaul location. Merci.RHONDA B.
Le client n'a pas laissé de commentaire.DEBBIE R. | Expérience générale
Just right...excellent service.SIDNEY L.
Le client n'a pas laissé de commentaire.Debra S.
I hope I never have to use U-Haul again. My experience with them was horrible. Customer service is nearly non-existent. My box did not arrive the day it was supposed to. A couple of their employees at this location were super helpful, but it seems the company, overall, is just tanking. Contacting the 800 number or using the live chat was useless. Someone did try to break into our U-Haul Ubox, so make sure you use a good padlock.Steven L.
I absolutely want to thank you all for understanding that I had a couple complications getting the truck back on time I appreciate everything that you did for meRONALD R.
very helpful at pick up and drop offJUDITH S.
Le client n'a pas laissé de commentaire.Travis W.
Le client n'a pas laissé de commentaire.Delaina T. | Expérience générale
This is my preferred choice of u-haul companies.Jeannette M. | Premières impressions
Le client n'a pas laissé de commentaire.HUNTER S.
No complaints about the storage or site associated with it.Joshua C. | Expérience générale
Le client n'a pas laissé de commentaire.BENJAMIN C.
Le client n'a pas laissé de commentaire.HAYDEN S.
Le client n'a pas laissé de commentaire.richard S.
Le client n'a pas laissé de commentaire.SIMONFRANK P.
Le client n'a pas laissé de commentaire.Alexa K.
An absolute great experience. The ladies behind the counter were outstanding, prompt at getting me on my way, helpful outside hooking up the trailer and unhooking when I returned.Steven C.
Le client n'a pas laissé de commentaire.BRIAN K.
Le client n'a pas laissé de commentaire.Taylor A.
Le client n'a pas laissé de commentaire.Rachel S.
Devon, was Fantastic and a pleasure to deal with in old town, Maine. She was very knowledgeable and set me at ease about the rental.Robert B.
Le client n'a pas laissé de commentaire.EDWARD W.
Old Town location was excellent. Would rent again. Hancock location was a disaster will never even call them again.JAMES B.
Le client n'a pas laissé de commentaire.Gregory U.
You can remove Main Street Moving from any recommendations when people use the U-Haul website to locate and retain loading/unloading help. They got back with me very quickly to contract for the job and then didn't bother to show up. The Stillwater Avenue U-Haul in Old Town was able to assist me in lining up more movers, which I greatly appreciated and the company they recommended, Boards Under My Feet, went out of their way to accommodate my needs and provide the service. I called and left messages for Main Street Moving FOUR times and never got a response from them. Not a service that U-Haul should want associated with their name and reputation.Wayne O.
The young lady was very helpful, I’m sorry I don’t know her nameKAREN L. | Premières impressions
Le client n'a pas laissé de commentaire.Jeffrey J. | Premières impressions
Fast friendly and convenient. Would recommend to anyone looking to store! Thank you for the free lock.Mark W. | Premières impressions
Overall good for the week that I've been storing stuff, no complaints about the facility or staff at the Stillwater Old Town site.Joshua C. | Premières impressions
Devin goes above & beyond!Sherry J. | Premières impressions
Le client n'a pas laissé de commentaire.SHAWN J.
Le client n'a pas laissé de commentaire.Samantha B. | Expérience générale
Le client n'a pas laissé de commentaire.TYLER S.
Le client n'a pas laissé de commentaire.Edwin C.
Le client n'a pas laissé de commentaire.Michael C.
Le client n'a pas laissé de commentaire.JOHN D.
Le client n'a pas laissé de commentaire.Justin S.
Le client n'a pas laissé de commentaire.Christian P. | Expérience générale
I rent storage space for an old vehicle each winter from Devin and her group. It always has been an excellent experience making the arrangements, and the space has always been clean and easy to access. They do a great job.Mark W. | Expérience générale
Outstanding service with great a great price!SCOTT O.
Le client n'a pas laissé de commentaire.ANTHONY V.
Devin was super helpful and very nice.Aaron H. | Premières impressions
Le client n'a pas laissé de commentaire.Susan L. | Premières impressions
Le client n'a pas laissé de commentaire.MARGARET M.
Le client n'a pas laissé de commentaire.Pamela S. | Expérience générale
Le client n'a pas laissé de commentaire.Marc G.
Le client n'a pas laissé de commentaire.Levi P.
Le client n'a pas laissé de commentaire.DAVID D.
Le client n'a pas laissé de commentaire.DANIELLE C.
Le client n'a pas laissé de commentaire.Charles W.
Le client n'a pas laissé de commentaire.JOHN B.
The crew was great. Easy pick up and return.MICHAEL W.
Le client n'a pas laissé de commentaire.Mark D.
Old Town, ME: excellent customer service from DevenPETER H.
Le client n'a pas laissé de commentaire.Michael P. | Expérience générale
I'm a Director of Operations for a large Retail Services company. Customer service is a very significant part of our associates daily interaction. I'm always thrilled to do business with a location that provides quality services and a great customer experience. This Old Town location is a great example of a well run, friendly, professional business. I've used this location a number of times in the past and again today. Devin was great. You should be proud of the way this location is run. Merci.Michael N.
Devin was courteous and very professional, providing excellent service. We are very happy to have chosen U-Haul for our moving needs and would highly recommend this facility and the manager, Devin Levesque, to anyone.BRADLEY K. | Premières impressions
Great fast service!CHRISTOPHER G.
nothing! excellent!DAVID L.
Le client n'a pas laissé de commentaire.BRETT O.
Le client n'a pas laissé de commentaire.JOYCE C.
Natasha and Devin were great to work with. Excellent job ladies!GERALD K.
Le client n'a pas laissé de commentaire.THOMAS D.
Everyone was greatSTEVEN M.
This is the most upbeat, professional and customer friendly staff I have ever dealt with. Due to lack of trucks available in the past I had to rent from other locations and I just felt like number to them. Old Town location rocks.DAVID M.
Le client n'a pas laissé de commentaire.LAURA B.
Owner Trevor Mills and manager Devin were very helpful.NEGUSTA M.
Friendly and fast.BRANDON D.
The girl who was helping me that day was nice and very well rounded.TYLER L.
Easy and convenient process, the store/office is very clean and the staff is great!James G. | Premières impressions
The customer service was over the top. Very thankful for your services. Merci.Susan C. | Expérience générale
Le client n'a pas laissé de commentaire.EDWARD H.
Le client n'a pas laissé de commentaire.Daniel W.
This is the best facility whether your renting a truck or a storage unit. The manager Devin is Excellent. The employee Natasha is very polite and helpful. Just an all around excellent facility to do business with.Daniel W. | Premières impressions
Devin is amazing.Helen V. | Premières impressions
friendly and professional staffDerek N. | Online Move In
Everything went smoothly. Courteous and helpful personnel.Sheila W.
Le client n'a pas laissé de commentaire.DERRILL H.
The truck wasn't clean and we didn't like how they gave us a truck with a quarter tank of gas. We spent an extra 55 $for gas assuming we would need a full tank to drive to southern Maine. It would have been helpful if the receptionist gave us info on how much gas was needed, and it would have been great to have been given a truck that was clean and ready. I think it's ridiculous that we can't be reimbursed for gas, especially when we didn't use all of it.MACKENZIE P.
I had a really good experience this year in setting up the rental and taking possession of the bay. The staff member did an outstanding job making me feel at home. He is a great asset to your business.Mark W. | Premières impressions
5s tars once the gate is repaired and closedBetsy S. | Premières impressions
Le client n'a pas laissé de commentaire.Joshua D. | Online Move In
They were very pleasant to work with a the store and they were even able to accommodate a change in return time. I would recommend this place to othersPaula N. | Premières impressions
Le client n'a pas laissé de commentaire.Aaron B. | Premières impressions
the staff was very helpful and polite- great facility!Katherine T. | Premières impressions
The general manager was very approachable and sweet when I asked her a question. She made sure she had an answer for me before I left. Thank you for making the experience pleasant.James B. | Online Move In
Le client n'a pas laissé de commentaire.Theresa A. | Premières impressions
Le client n'a pas laissé de commentaire.Four Directions D. | Premières impressions
I first wanna say the guy at the front desk was super nice and very helpful so what I'm about to say does not reflect how I feel about him cause I'm honestly a little up set nothing serious but when I reserved my unit I was told it was an out side access unit and its not, it's a unit inside of a unit and I was supposed to get a lock I believe and I did not but anyway the unit was fine and I had a lock already. Just telling it how I saw it. ThanksKorey B. | Premières impressions
Good serviceTimothy G. | Premières impressions
Courteous staff. Dependable and good running van. Reasonable cost. Clean storage unit.Loving touch I. | Premières impressions
Devin has been incredibly helpful to me and I so happy with the service and attention I have received.Shirar P. | Premières impressions
Very friendly and helpful. Was a customer a few years back, had a good experience then too.terry c. | Premières impressions
Great serviceNancy P. | Premières impressions
Appreciate the friendly service we received on our first visit to your storage facility.Steve G. | Réservation
Excellent service à la clientèle. Friendly, polite, and professional staff.Mark G. | Réservation
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