Évaluations des clients U-Haul Moving & Storage at Sunrise Avenue

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Sunrise Avenue

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Sue M. le

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Le client n'a pas laissé de commentaire.

Steven D. le

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Great service. My vehicle was ready to go. Check out was quick. Assistant was friendly and helpful. The vehicle was in great shape and clean. I was having trouble with on line check in and customer service called me right away. Nice job U-Haul!!!

Joseph F. le

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Le client n'a pas laissé de commentaire.

Timothy J. le

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Le client n'a pas laissé de commentaire.

Frankie S. le

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Le client n'a pas laissé de commentaire.

MARK L. le

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Very helpful - we got in just minutes before closing and they were all pros and did their job in a very friendly manner.

Juliet K. le

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Dawn was awesome! Your online return process though was awful. Think about it, after people have been moving and working hard using one of your trucks, the last thing they want to do is have to help them self check out, take pictures, answer questions on a form on their phone.

Karen E. le

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Le client n'a pas laissé de commentaire.

Craig H. le

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Le client n'a pas laissé de commentaire.

Terri Dawn A. le

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Le client n'a pas laissé de commentaire.

Lindsey S. le

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Le client n'a pas laissé de commentaire.

William T. le

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Le client n'a pas laissé de commentaire.

Sam K. le

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Great customer service

Jason L. le

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Reservation process is terrible.

lewis w. le

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Good people at this site....helpful.

Matthew S. le

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Le client n'a pas laissé de commentaire.

thomas h. le

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Le client n'a pas laissé de commentaire.

Robert W. le

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Le client n'a pas laissé de commentaire.

IGOR K. le

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Le client n'a pas laissé de commentaire.

PAULA H. le

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Dawn I think her name was? Very sweet and helpful. Was very appreciative for her patience and excellent customer service.

Elizabeth M. le

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Staff was friendly when I had a glitch with the mobile pick up and they helped me out right away

Rachel R. le

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Le client n'a pas laissé de commentaire.

Ashley W. le

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Le client n'a pas laissé de commentaire.

Teresa s. le

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Le client n'a pas laissé de commentaire.

Jennifer G. le

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Everyone was incredibly friendly and helpful, especially Chris. The shop and the van were impeccably clean. I would recommend this shop to anyone.

Danny L. le

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A better signage leading to the location.

George W. le

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Terrific service at the Sunrise location. I've used them several times over the past year.

Shawna K. le

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Notify the customer when their pick up was sent to another location. I had no idea and went to the one I signed up with online. After waiting in line for 15 minutes I was told they were booked and sent me to another location.

Phillip P. le

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Keep doing what you're doing, especially handling slightly irregular situations gracefully. This comes down to good employee training and communication. In my case: Nolan was quick with answers and understood what I was getting at, gave specific confirmation and suggestions (I was renting the truck on a credit card, but needed someone else to pick it up. He worked that out and make sure the person on duty was looped in so there were no questions). Dawn called in a timely fashion to confirm I was picking it up (or at least someone was), and didn't give that person any guff when they showed up to get the truck. Dropoff in Belmont was fast and no hassle. The guy came out to greet us before the engine was off, and didn't need any checkout paperwork. 45 seconds flat from pull in to on our way.

Ronnie H. le

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Dawn was super helpful and made it an easy drop off with our trailer.

richard r. le

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Le client n'a pas laissé de commentaire.

Patrick N. le

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Friendly service. Clean trucks.

Hilda M. le

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Truck was dirty inside and out.

Michael M. le

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All went well

Charles P. le

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Le client n'a pas laissé de commentaire.

robert z. le

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The lady at this location was fabulous...quick check-in, pleasant, asked if I needed any asssiatnce with directions or any future truck rentals...you could learn from her...I believe her name was Tamy.

Selina V. le

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I made some errors setting up my reservation and U-Haul was really helpful fixing the problem. I appreciate the excellent customer service.

Timothy E. le

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Very efficient process with both picking up and dropping off vehicle.

Seth G. le

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Chris and David were great! Thanks guys!

jamee p. le

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I waited 45 minutes to get my truck and I had an appointment

HEIDI B. le

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Le client n'a pas laissé de commentaire.

Alicia T. le

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The truck I had was in pretty good shape. One issue was that the middle seat belt did not work. It had a male side but not a female side, so we could not have a third person ride in the truck to help with the move.

Jean W. le

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Nothing it was great!

Carol B. le

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I had reserved a van online and, when I arrived, it was ready, my information was correct, the gentleman that helped me was professional, friendly, and super helpful. My return experience was really, really fast and easy!!

Aerianna M. le

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Le client n'a pas laissé de commentaire.

Gina R. le

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Great customer service. Very friendly and helpful.

Tania S. le

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Dawn was great. I have purchased boxes from this location and staff has always been helpful.

Dawn A. le

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Le client n'a pas laissé de commentaire.

Kim G. le

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The guys there are great.

Scott K. le

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Le client n'a pas laissé de commentaire.

Colin S. le

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The check in and check out process was the smoothest I've ever experienced with Uhaul. The manager and employees were very friendly, knowledgable, fast and attentive. The truck was a little sketchy...check engine light was on when I took the truck and the steering was wobbly and caused the truck to pull to the left.

Jessica T. le

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Le client n'a pas laissé de commentaire.

vincent v. le

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Great job packing the uhaul so all would fit, like playing Tetris. All went well.

dan r. le

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Great courteous employees made it a pleasure to rent

Natalie G. le

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This wasn't even my drop off location. I dropped the truck off in fortuna. Your computer aystem is a mess. They were great better than any of the locations ok I have been to in Sacramento.

Christina W. le

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A1 affordable movers should be removed from your website!!! They were told 3x what they needed to get on base and when they showed up, neither had what they needed! I ended up having to move everything myself!

MATHNA ANN R. le

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Le client n'a pas laissé de commentaire.

Quentin D. le

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The cab could have been a little cleaner.

craig s. le

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The staff was friendly and professional. They are the reasons I would use this location again.

Heidi C. le

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The customer service we received from Dawn was incredible! I will only use this location from now on.

Gary S. le

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Le client n'a pas laissé de commentaire.

Satyashankar S. le

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Le client n'a pas laissé de commentaire.

Susan A. le

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Le client n'a pas laissé de commentaire.

George W. le

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Le client n'a pas laissé de commentaire.

Corinne D. le

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The truck I rented was not ready at 8:30am in the location I chose online. Because it was not ready and at the location I signed up to pick it up for online, I was late and missed the only opportunity I had to get thousands of dollars to get all my work supplies from my ex husband's home. My ex husband left and locked up because I was not on time. I lost thousands of dollars of clothing, shoes an

David M. le

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Le client n'a pas laissé de commentaire.

nicholas o. le

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Le client n'a pas laissé de commentaire.

William T. le

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Le client n'a pas laissé de commentaire.

Margaret K. le

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I loved this location. If ever I move again I will definitely use them.

William D. le

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Told the person checking in that the furniture dolly was broken from the start -- no offer to remove the charge.

priscilla w. le

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Le client n'a pas laissé de commentaire.

Charles K. le

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quick in and out, all good

Luis R. le

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Pretty straight forward business the truck was clean and ready to go, only one thing not big deal is the layout of the entrance to the place they need better signs to easy drive in and out of the please, but NOT BIGGIE. Very friendly personal

Donald B. le

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Le client n'a pas laissé de commentaire.

Hesamedin G. le

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I never go back to uhal and never recommend it to any one

Anthony P. le

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Le client n'a pas laissé de commentaire.

Victoria T. le

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Nothing to improve! Entire experience was EXCELLENT!!!

Gregory H. le

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U-Haul personel with very knowledgeable and very friendly. I would most definitely use them again and recommended to friends and more. Greg

Curtis F. le

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Le client n'a pas laissé de commentaire.

michael a. le

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Le client n'a pas laissé de commentaire.

corinn c. le

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Dramatic improvements to your one-way rentals must be made so that your franchises are held accountable to a certain level of service that includes safety and an ability to honor reservation details such as pick up time and readiness. I will never rent from Uhaul again

Erwin M. le

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Excellent customer service

Rich F. le

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Le client n'a pas laissé de commentaire.

Ernie M. le

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Le client n'a pas laissé de commentaire.

Ronald A. le

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Friendly stafff!

Bret P. le

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Le client n'a pas laissé de commentaire.

MARY R. le

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The employee that helped me was outstanding!