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Sheri C. | Overall ExperienceSelf Storage Units in Roseville, CA, 95661
U-Haul Moving & Storage de Sunrise Avenue
Services dans cet établissement :
Particularités disponibles dans cet établissement :
Unités disponibles (toutes les dimensions sont approximatives)
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2 unitée(s) disponible(s)!
Louez maintenant pour sécuriser votre espace! -
Il reste 1 unité(s)!
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Il reste 1 unité(s)!
Louez maintenant pour sécuriser votre espace! -
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Il reste 1 unité(s)!
Louez maintenant pour sécuriser votre espace! -
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2 unitée(s) disponible(s)!
Louez maintenant pour sécuriser votre espace! -
Il reste 1 unité(s)!
Louez maintenant pour sécuriser votre espace! -
Il reste 1 unité(s)!
Louez maintenant pour sécuriser votre espace! -
-
-
2 unitée(s) disponible(s)!
Louez maintenant pour sécuriser votre espace! -
Il reste 1 unité(s)!
Louez maintenant pour sécuriser votre espace! -
2 unitée(s) disponible(s)!
Louez maintenant pour sécuriser votre espace! -
Il reste 1 unité(s)!

Conteneur U-Box® pour le déménagement et l'entreposage
Nous livrons des conteneurs U-Box, vous les remplissez et nous les entreposons dans notre entrepôt sécurisé. Chargez à votre rythme! Il suffit de nous appeler pour la livraison ou le ramassage de vos conteneurs U-Box.
Qu'est-ce que le service en ligne emménager/louer maintenant?
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À 6,6 milles de cet établissement
U-Haul Moving & Storage of Citrus Heights
5220 Auburn Bl
Sacramento, CA 95841 -
À 11,1 milles de cet établissement
U-Haul Moving & Storage of Mather
10161 Mills Station
Sacramento, CA 95827 -
À 11,5 milles de cet établissement
Watson Storage
8628 Pleasant Grove Rd
(U-Haul Neighborhood Dealer)
Elverta, CA 95626Limited Units Available. Act Fast!
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À 12,0 milles de cet établissement
U-Haul Moving & Storage at El Camino Ave
1850 Glenrose Av
Sacramento, CA 95815
Autres U-Haul Services
Évaluations des unités d'entreposage par les clients
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- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Very Kind hardworking & friendly staff.
Vicki D. | Overall ExperienceVery friendly staff. Always very helpful.
Rene A. | Overall ExperienceWhen I first got the storage unit they told me I would have one huge storage. They ended up giving me two. They told me I would pay for the price of one which was a lie. I have been paying for the price of two storages this whole entire time. I could never get anybody to call me back. When I did they suggested I switched to a different storage wasn't happening
Aprail L. | Overall ExperienceThe staff on duty during my check-in were so helpful and accommodating. This move was very overwhelming to me and your staff could not have been more patient and understanding. I have already recommended your facility to family and friends and will continue to do so. THANK YOU!!!
Angela M. | First ImpressionsMy unit was robbed
Jacob B. | Overall ExperienceThe process of renting/returning a van, and obtaining a storage was easy and efficient. Highly recommended.
Karen S. | First ImpressionsThis was such an easy experience. I loved the convenience of being able to rent a truck, hire movers, and store my belongings all in one step. The staff at this location was incredibly friendly and helpful-from helping me find the right size storage unit, to replacing a lost keycard. They were responsive and available any time I had a question. When I accidentally left my lock behind after moving out, they saved it for me to pick up!
Crystal M. | Overall ExperienceI had water in my storage unit from a leak which was supposed to repaired last year which wasn't ruined my furniture I got the runaround nobody seemed to know anything or how to fix the problem or what to do I have a claim into my insurance I will never recommend anybody to your U-Haul storage units for that reason and word of mouth is huge not only that there was a bunch of dirty tweakers hanging out there was never enough carts and it smells like mold
Constance C. | Overall ExperienceWe were in storage unit 2373 and when we moved out on January 28th, we found the floor to be wet. The smell was unbearable and the bottom of many of the boxes with our clothes, pictures in frames, dishes and other personal belongings were wet, musty and destroyed. When we picked up the wet boxes, the bottom fell out and our clothes and other items fell on the wet floor. The clothes were already wet and smelled. Some of the dishes and frames broke along with other items. We are still sifting through our personal belongings to assess the damage. After we finished cleaning out the storage unit, I immediately went to the front desk to report the problems. I took pictures and presented them to one of your employees at the desk. He didn't apologize and just told us that we didn't request the U-Haul insurance. He was rude and unhelpful. So I waited to speak to a Supervisor. Viola who was the Supervisor on Duty. She did seem a bit more sympathetic and asked us to send her the pictures to her phone which we did at the moment. She confirmed she received them and looked at them in front of us. She seems disgusted with it all and told us that the building was an old hospital (?) which made no difference to us...I told her that this was negligence on behalf of U-Haul and it was their responsibility, from a service perspective, to make it right. She seemed confused and admitted she didn't know what to do. She did not request to see the damage or visit the storage unit. She only told us she didn't know what happened in these matters and she would have to talk to her Manager Richard Gangwish. She assured us she would be in contact with us as soon as she knew anything. I told her I felt it was totally U-Haul's fault and they needed to fix it. She assured me she would attend to it ASAP. I was also concerned that she might rent the storage unit out again without having it cleaned up. She acknowledged my concerns and said they would get a cleanup crew on it immediately and ensure it would not be rented again until they identified the problem and made sure it would not happen again. I also made an extra special effort to get out of the facility by Jan 28th to avoid getting charged for the next month. She assured me there would be no charged and she already cleared this with her Manager Richard Gangwish. Yesterday (2/7/23) I received a notification from U-Haul advising that I was late in paying for the facility for the month of January and was assessed a late fee attached to the monthly fee...I called Richard yesterday and he answered the phone. Viola was apparently there and heard Rich refer to me as Mr. Stoll and she immediately told him that she knew what that was about. Surprising to me, it appears that no action had been taken. The claim had NOT been completed or submitted which I had asked Viola to do back on Jan 28th when I moved out of the storage unit. Rich was apologetic, told me to ignore the bill as I owed them nothing and promised to get the claim going immediately. I received a call from Courtney in the U-Haul Claims Department today (2/8/23). She was nice and apologetic as well but only just got the claim and was working on it. I had to go through the entire story again with her and now I am awaiting more forms from her to fill out. I asked if Viola had sent the pictures and she said no...She also questioned why I couldn't just run this through my homeowners...I had already talked to my insurance company and they informed me that this was negligence on the part of U-Haul. They should have never rented a storage unit that was faulty to a customer and they should be happy to ensure they correct this error if I was a valued customer...I had other troubles in renting the truck as well at the Sparks, Nevada location but it was unrelated to this incident. I encounter service issues throughout this experience. To me it is very clear that this was negligence on behalf of U-Haul and a good service company that cares about their customers should do all possible to resolve the issues. If my personal belongings were damage as a result of our handling, I would understand. But you rented me a storage unit that was not fit to be rented and, as a result, our belongings were damaged. Courtney told me she would follow up and have them go check the storage unit? It is almost two weeks later, and this should have been taken care of immediately. If they have not checked the unit & corrected the leakage in this storage facility before renting it again causing damage to another customer, shame on U-Haul. I have clothes that stink that need to be drycleaned if they are to be salvaged and broken frames & dishes that need to be replaced. We have moved from Burbank, CA to Sparks, NV and these are our personal belongings, some with sentimental value that are priceless. Hope U-Haul will do the right thing here and resolve this matter to my wife and I's complete satisfaction. Thank you. John & Kathy Stoll - 818 967-0998 jstoll68@gmail.com
JOHN S. | Overall ExperienceCustomer service and staff were always ready to help and find a solution to issues and made it a priority then and there. I felt extremely well taken care of and loved doing business at this location for both truck and storage rental and would travel to this location to do it again if I could. Hats off, Thank you for all your hard work and service.
Ryan D. | Overall ExperienceThe staff was very helpful.
Patricia W. | First Impressions