Évaluations des clients U-Haul Moving & Storage at Town Center

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Town Center

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Karthikeyan B. le

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Le client n'a pas laissé de commentaire.

Ross M. le

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Le client n'a pas laissé de commentaire.

Ross M. le

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Le client n'a pas laissé de commentaire.

LINDA U. le

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Walt and be Joe are TERRIFIC. We’d recommend this U-Haul location to anyone needing to rent a vehicle or trailer. It doesn’t get any better than here. Thanks!!

Joseph D. le

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Le client n'a pas laissé de commentaire.

Josiah W. le

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Le client n'a pas laissé de commentaire.

Tierra T. le

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I definitely enjoyed my experience with your employees today. Made my experience so much better.

Antoinette B. le

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No major problems experienced at all - just a little wait time at the beginning. But the staff was friendly and very helpful.

Steve S. le

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A very smooth transition from pickup to return. Thank you!

Mikel P. le

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Friendly and professional

Alexander L. le

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Le client n'a pas laissé de commentaire.

william C. le

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Le client n'a pas laissé de commentaire.

Richie G. le

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The owner/manager Joe was great and helpful, he even made suggestions that proved to be very helpful such as holding the auto transport until after the truck was loaded.

Melvin V. le

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Le client n'a pas laissé de commentaire.

Matthew F. le

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Initially I was going to be charged $100 more than I should have been then after a lengthy process to fix it, I was told I was being charged for the correct 21 miles I drove and was charged accordingly. I received an email receipt showing a lesser total and it reflected 21 miles whereas my in store receipt ended up charging me for 33 miles. My credit card statement reflects a charge for too many miles. Too slow of a pickup and drop off process only to be charged for almost double the miles that I actually drove.

Roger Z. le

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Le client n'a pas laissé de commentaire.

steven H. le

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Na

Keith G. le

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Great Service

Richard S. le

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Le client n'a pas laissé de commentaire.

Donna F. le

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Le client n'a pas laissé de commentaire.

Andrew M. le

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Offer a military discount on trailers and trucks

Rebekah F. le

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I APPRECIATED ALL THE GREAT TEAM HERE AT THIS PARTICULAR LOCATION. THE GENERAL MANAGER IS LIKE A GENTAL GIANT. SIX YEARS AGO I DROVE A TWENTY TWO FOOTER FROM ARIZONA HERE TO THIS LOCATION. THIS GENTAL GIANT,APPROACHED THE TRUCK. HELLO I SEE SOME DAMAGES,I ASSURE HIM,THAT I HAD FULL INSURANCE COVERAGE. FROM THAT MOMENT ON ..I WAS ENLIGHTENED THAT U-HAUL HAD INVESTED GREATNESSES IN THIS MOUNTAIN OF A GENTAL GIANT. THE OTHERS HUMBLE GAINTS ARE AS A WELL ENCAMPMENT OF VALUABLE MEN OF GOOD,RECOGNITION FOR THEIR BUSINESS VALIDATION OF SERVICE WITH MY NEEDS. MY INITIAL SUDDENLY CLASPING NEEDED MEDICAL HELP. THEY CALLED THE AMBULANCE,THEY ASSURED ME EVERYTHING WILL BE HANDLED. I APPRECIATE U-HAUL FOR HOW THEY TRAIN AND KEEP THIS WELL OILED COMPANY STILL GOING. PLZ ACKNOWLEDGE THIS SPECIAL GROUP FOR ME. GIVE THEM EACH AN EXTRA WEEK OFF TO BE WITH FAMILY. GIVE THEM EACH AN EXTRA ONE THOUSAND DOLLARS BONUSES.PLEASE PUT AC AND LIGHT IN 1204/1804 THATS ALL FOLKS

Raymond R. le

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Le client n'a pas laissé de commentaire.

Joe F. le

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The customer service agent, Joe, was very helpful and knowledgeable. He made the reservation and pickup easy.

norman G. le

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Re evaluate your partners

Jorge F. le

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Excellent and quick service!!

Starlet D. le

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Le client n'a pas laissé de commentaire.

ERNIE P. le

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Le client n'a pas laissé de commentaire.

James J. le

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I was well pleased with the system as is. Everyone was very courteous and polite, very good work environment with enough choices to meet your needs. This was not my first visit and it will not be my last.

John G. le

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Quick and professional service both checking out and checking in.

Michael K. le

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Nothing, Excellent customer service

Dustin C. le

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Le client n'a pas laissé de commentaire.

Alvin E. le

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Le client n'a pas laissé de commentaire.

Lisa C. le

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Le client n'a pas laissé de commentaire.

Ryan G. le

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Le client n'a pas laissé de commentaire.

Rosa S. le

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Le client n'a pas laissé de commentaire.

Rosa S. le

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The whole staff from joe to move and Ben everyone excellent customer services

Anthony B. le

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Great overall

shaneetra G. le

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Le client n'a pas laissé de commentaire.

James C. le

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Le client n'a pas laissé de commentaire.

Don C. le

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Very helpful and courteous

George C. le

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Easy access to my storage unit, employees where friendly and helpful

CLEVELAND L. le

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Very helpful. Very convenient having all rentap equipmenta and storage together. Job well done.

Cynthia C. le

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It was very easy to rent a storage and uhaul. The manager and staff was very friendly and helpful.

Cheryl V. le

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All three representatives were helpful and friendly. Many thanks!

Catina S. le

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Larry and Joe were always gracious and professional. I experienced problems with my third party billing and they helped me resolved it. These two are class acts and funny to boot!

Jon D. le

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Came into town after a 900 mile drive in a full 26' truck having reserved 2 large 1st floor rooms. The storage center did not hold the reservation. We ended up renting from Public Storage.

bill r. le

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Very helpful staff.

tysa a. le

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Your service was fantastic!!!

Theresa W. le

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I will be contacting the office because you charged me twice for May. Just wonder why you didn't reverse it.

Erika W. le

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The staff were very descriptive on the storage facility, how it works, and where card access locations, storage location, and door controls were.

Kathleen N. le

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Uhaul at Town Center in Virginia Beach have been wonderful and have gone the extra mile for me in all my crazy rentals. I can't thank them enough. They are the best; each and everyone of them!!

KATHLEEN P. le

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Friendly, safe, clean and secure.

Monique W. le

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I was really upset to find out there was a cockroach infestation and was not notified about it until I went to check on my belongings. this cost me a lot of lost in my belongings.

robert b. le

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As expected

Allyson K. le

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Melvin was incredibly helpful! Excellent and quick customer service.

HAROLD P. le

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Thay need a water fountine

Zola D. le

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They where very resourceful, and honest about the services. They were professional when it came to troubleshooting and fixing problems. They also did scream team work as a staff. The Town Center store

robert b. le

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Went as planned

RORY U. le

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Larry was great! Thanks for the quick and easy experience!

Sherry J. le

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Very helpful, friendly ,professional .

RICHARD S. le

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Walt was very friendly and helpful.

Brandon R. le

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As long as you are straight forward you they will be the same...pay your rent. Be nice. They have nothing against you. It's a storage unit. Take care of their property and they will do the same for u

Monty M. le

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*

Lillian H. le

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Thank you for all of your help!

Donna P. le

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Excellent customer service

Madeline F. le

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GREAT!!! As always!

Joan m. le

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Storage building has an ongoing order, no climate control, people discarding items in foyer of building is an eyesore. Long lines and wait time in office. Payment issues. Ongoing issues.

Marcus N. le

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Horrible customer service and billing was screwed up. Also, it’s weird that I’m just now getting a survey in September, when I moved in June. If I received this earlier, there would be more details

Nicholas R. le

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The manager was very nasty about the storage fee. Everyone said you can access the storage 24/7 but the storage closed when U-Haul closes. We never received any accommodations or even an apology.

Stephanie S. le

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reservation placed for truck & storage unit-appalled when I came into store and was required to provide all info as though never given then told unit not available due to overbooking-no recommendation

Liando S. le

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Very nice and helpful stuff. The service was quick. I was in and out in a short period of time. Great service

KATHRYN D. le

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hours were frustrating & UHAUL couldn’t help us when we lost key & we HAD to pay a locksmith & purchase a second $$$ lock. Locksmith recommended we use another company next time too. Nice employees

John R. le

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The staff went above and beyond in their helpfulness. Plan on using this facility for you PCS! One month of free locker rental is included with your one Way U-Haul rental. This is hugely convenient.

REGINALD B. le

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Thank you guys for all support

ann'marie L. le

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This uhaul place was amazing ! I had movers my husband wasn’t there and the guys inside kept checking on me to make sure the movers were doing there job. Super clean I loved it!

Christina W. le

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Phil and Joe were both polite and very helpful.

Donna F. le

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We love the people at this uhaul. Joe has always been great to us.

robert v. le

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The staff members were thorough and attentive to the customer's needs. It would be my first choice for storage and rental equipment in the future.

ELIZABETH Y. le

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I had a very good experience at U-Haul. The facility suited my needs and the staff was helpful and friendly.

TUMICKA H. le

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The employees are awesome and very helpful. The past five years have been effortless.