I've been using you all for years since my wife died. I just haven't had the heart to get her stuff out. And you all kept it safe for me, which was super super important and I've got little low on money recently, and your employees helped me greatly to not get my stuff auctioned, because it was very, very important to me. So I really appreciate that. Customer service and looking out for me as I've been a long time Customer of yours. TY. Miller
CHARLES A | Premières impressionsSelf Storage Units in Virginia Beach, VA, 23462
U-Haul Moving & Storage de Town Center
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Évaluations des unités d'entreposage par les clients
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- 4,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisStored 1994 Mustang. Car was vandalized. Things were stolen. U haul asked us to remove the car, which was stored in RV parking. I called to report vandalize vehicle. U haul employee (female) told me it was not their job to watch my car. Never called me back.
Debra W | Expérience généraleFriendly employees and everyone was very helpful.
John J | Expérience généraleThe staff was amazing Friendly, caring, professional, informative 5 stars and plus
Priscilla B | Premières impressionsYou have no idea how much I appreciate this. Thank you
TANYA M | Premières impressionsIt's in my truck as well.
REBECCA B | Premières impressionsThe U-haul facility was very personal and professional in our emergency situation. Thank you again for the caring personal.
MATTHEW S | Premières impressionsNo one was ever able to take my calls, even when I tried to pay on my account.
Angela h | Expérience généraleThere is no chairs for customers to sit as well as no air conditioners .
Lynn D | Expérience généraleMy only issue with this Uhaul were mice droppings in my unit. They really need to get this under control. This is the only reason I would not recommend to others. I threw some items away as a result.
Natasha R | Expérience généraleHaving payment method options issues...
Earline E | Premières impressionsUnder the terms of my reservation, I was contracted for a 10' x 10' storage unit. Instead, I was assigned a 5' x 5' unit and ultimately had to rent a second 5' x 5' unit to accommodate my belongings. When I contacted customer service at the facility, I was informed that this is simply how U-Haul handles these situations. A confirmed reservation should be honored, and customers should not be inconvenienced or forced to secure multiple units because the reserved unit was unavailable. This experience fell well below my expectations.
daniel b | Premières impressionsVery clean, friendly staff.
ERIC H | Premières impressionsFriendly and helpful staff. Give them their kudos.
James A | Premières impressions