Évaluations des clients U-Haul Moving & Storage at Transit Rd
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage at Transit Rd
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david L. le
The customer service was amazing, I don't recall the woman's name that took care of me, but she was full of knowledge and extremely nice. She is definitely the type of person I would want working for me if I owned a business.
Bernadette S. le
The associate who assisted me was polite/ engaging and expedited my order with great professionalism and thoroughness .
Jeffrey S. le
Your web site reservation and pricing tool is HORRIBLE. I registered on line and put in the specifics. When asked how many miles, I said 100. It changed the rate from 69 cents down to 39 and then charged me a $ 30 fee to reserve which was the $ 19.99 plus $ 10 service fee. When I arrived, They told me the $ 19,99 did not apply any more since I was driving 100 miles. It was $ 79,99 plus the $ 10 so I had to pay $ 98 instead of the $ 19,99 + $ 10 plus $ 39 for mileage. Ccmpletely unacceptable
Jeffery Z. le
The cab of the truck was worn and needed cleaning
Anthony S. le
Everything is just fine!
Michael W. le
Excellent experience from start to finish
Philip G. le
none
Jeffrey W. le
Check in was super easy and returning the truck was very smooth
John M. le
Excellent
Rene P. le
Great customer service!
Jasen B. le
Best staff and helpful if i had to use a U-Haul location again i would choose the transit location
Kenneth M. le
Sunday evening after I filled the U-Haul it rained quite hard when we unloaded it the next day we noticed some of pur boxes were wet. There was a leak in the front . I have two rockers that were I assembled that got wet. When I called to tell the girl I noticed she got on the defensive right away like I was going to ask for a refund. I was nearly calling to inform her so no one else would be effected. Her tone changed when she realized this however I never got an I’m sorry or anything just I will check it. Being in customer service I was disappointed at her reaction. Otherwise everything was fine.
Mary T. le
Can’t think of a single thing.
Steven K. le
The truck was perfect and I had no problems. Only wish that the trucks had cruise control. Looking forward to my next rental on Oct. 16th.
Phillip P. le
parking lot crowded. No clear place to park truck, so I just put it near front blocking in some trailers.
Michael R. le
Excellent service.
John N. le
Facility is fine. I went through the effort to "check in online" or whatever it's called, uploaded photos of my license and gave all the other info required. When I arrived the lady at the counter said she needed to photo my license, etc., I said I uploaded it to "save time at pickup as advertised" She said it wasn't there and she was just doing her job. She was a bit rude and in your face about it. Other than that annoying event all went well.
Philip J. le
I rented a truck on 9-29-19 and I'm being charged another day 9-30-19
Anthony B. le
Not at all happy with the service. Your customer service department is terrible. To much confusion. Canceled my reservation. Told I'd have a truck when in fact I didnt. Not at all pleased with the service of uhaul at all.
Martha M. le
More blankets. Staff very personable & accommodating
Kyaw K. le
Reservations is waiting for 45 minutes
michele h. le
They was very helpful
COREY W. le
Absolutely a great place for storage! Reasonable pricing, friendly staff!!
Ron J. le
Excellent attention paid to my requests.
janet M. le
Thank you
christina h. le
I was very unhappy at this U-Haul, every time I came to my storage unit the door was blocked so could not get in I would have to sit and wait for at least 20 minutes for some one to move the truck
Deryke s. le
Great experience with cust service representative
john w. le
Area a little crowded. The location needs more acreage and storage for UHaul equipment.
Michele P. le
Rental of U-Boxes was a disaster from start to finish. Pros: Staff were friendly and DID refund part of my purchase. Cons: communication, delivery and the boxes themselves were terrible.
Kathy B. le
Staff was very friendly and even though we had to wait our turn, were verycomfortable when it was our turn.
dominic g. le
very helpful and friendly staff
kevin s. le
Wary to get in and out. Secure. Great people there.
Ayman A. le
All great
mary joan D. le
Was very pleased with the climate control, access hours, and security. Staff were pleasant and well informed.
James C. le
None
garry l. le
Stored our RV in an outside space. Just fine.
Dawn N. le
The staff here are extremely helpful and professional; and the units were clean and secure. I come to this U-Haul for all my moving needs and recommend them all the time. Keep up the great work!!
kevin B. le
The staff at the location are great, the people that calls get routed to, not so much. I will do business there again.