The person at the location was all alone...and swamped!!! She still was very polite, helpful and professional. The whole rental was a breeze and equipment was in very good condition.Patricia C.
Customer Reviews for U-Haul Moving & Storage Cicero North Syracuse
Pour nous contacter
Cicero, NY 13039
(Between Burger King and Pizza Hut)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 7/4/2022: 7h00 am à 5h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Eric C.
Le client n'a pas laissé de commentaire.sasita P.
They were so helpful at getting my auto transport trailer set up. I would highly recommend this location.Kevin D.
I am a returning customer who will be back again! Service was great, pleasant employees and I can't think of anything they could do to improve. A+Ruth H.
I'm bad with names but the gentleman who took care of us was great. Really customer oriented and making sure i was taken care of.Elvin O.
I rented a pickup on June 23rd. I reported a severe inside cabin squeak and poor gas mileage which cost me a lot of money as a result. I asked to NOT have it when I rented again on the 26th. When I arrived on the 26th, I got the same truck. I requested a different one. The woman who worked there told me she swapped me. She did not. I still had the same truck. I went back and asked again for a different truck. This time, a man with curly hair was there. Initially he said the didn't give me the same truck, but when I gave evidence, he said "Oh, I confused you with someone else". He then told me that I was stuck with the truck I had because the other one on the lot was already reserved and they DON'T make swaps. I was in a fix because I needed a truck and had to drive it anyway. The mileage was better but that cabin squeak near drove me insane. I'm a veteran diagnosed with PTSD and struggled to control my temper over that noise. When I returned the truck, I saw the one they claimed was reserved for someone else still on the lot. I took a photo. I have a serious issue with being lied to...by three people (The one who assured me I wouldn't get that truck when I came in on the 26th, and the two who lied to me on the day I picked it up. I have a serious issue with my request to hot have that truck again being ignored. A copy of this is going to U Haul corporate headquarters as well as the Better Business Bureau.Kimberlain O.
I worked with Nick I believe his name was and he was outstanding. He was helpful, caring, and informative. Please let him know what a great job he did. Thanks, Kara Shorekara s. | Premières impressions
Le client n'a pas laissé de commentaire.Anthony K.
The employee was very nice & explained everything. It's hard to have to pay for the gas & the mileage! It should be one or the othe!angela M.
Le client n'a pas laissé de commentaire.Mark R.
Le client n'a pas laissé de commentaire.Carrie C.
The location was fine, but there was an issue with Uhaul customer service. I called to extend my reservation by a day, and was told it was extended. When I called again a few days later to confirm, they said there was no record of my previous call, and my reservation was not extended. I ended up returning the truck late, and had a late fee because my plans were based on an extended reservationAdam B.
Le client n'a pas laissé de commentaire.Patricia K.
The pickup truck I rented needed maintenance. I drove a little less than 200 miles on it and only averaged 5 miles a gallon. That cost me far more on fuel than it should have. The pickup also had a constant squeaking sound in the cabin. I want a partial refund due to the fuel I had to buy due to the poor maintenance. It cost me $90 when it should have been half that for a pickup with 20k miles on the odometer. I want $45 refunded.Kimberlain O.
Needed to cancel and was unable to do so without paying a whole month! Unfairjoyce G. | Expérience générale
it was a great experience!DOMINICK J A.
Le client n'a pas laissé de commentaire.Rachel A.
They did a great jobnick K.
Le client n'a pas laissé de commentaire.William D.
Le client n'a pas laissé de commentaire.Danielle S.
Le client n'a pas laissé de commentaire.Jacquelyn D.
Le client n'a pas laissé de commentaire.Tasha J. | Expérience générale
This U-Haul facility was the 3rd one I was sent to before a car hauler was available. Canal street said they had one but they didn't they sent me to Erie Blvd who said they had one but wasn't returned yet then they sent me to Cicero. Each place needs to verify before sending with paperworknorman N.
The people that work at this U-Haul location are exemplary customer service professionals. I will never rent from another location because of the stellar service I always receive at this location. Great experience from start to finish every time.MaryKate S.
We paid to have the electrical connection wires hooked up so they would be rerouted and extended in the car instead of hanging outside of car. Service tech only replaced the plug. Husband took vacation time off to have this done. When it was done tech left, and my husband returned to find work not done, rep gone and job not doneMaria W.
Le client n'a pas laissé de commentaire.KEVIN H.
Aleasha was super helpful and friendly! Overall a seamless experience :)Emily D.
4 wheel dolly that I ordered with truck rental was not available on day of rental, would have made the furniture transport and loading much easier....clinton A.
Le client n'a pas laissé de commentaire.Thomas P.
Le client n'a pas laissé de commentaire.David S.
We had a great experience! The person that took care of us was extremely knowledgeable and explained every single detail to us. She was perfect!Diane C.
tires were bald an chopped on AT not a good ride /experiance. shud b compincated for having crappy trailer !! obvisley no one checked it out b fore i took it.Kris S.
Le client n'a pas laissé de commentaire.Carl O.
The drop off location was incorrect. The General Manager contacted scheduling ant it straightened out within minutes.Tina C.
Just keep doing what you do the best!!Bradley R.
Le client n'a pas laissé de commentaire.Paul S.
The Taft Road (North Syracuse, NY) and Brewerton Road (Cicero, NY) locations ALWAYS provide good equipment and EXCELLENT customer service!!Robert S.
Le client n'a pas laissé de commentaire.Russell M.
They provided me keys that would start the vehicle but did not open the doors! I was locked out of the vehicle for over two hours dealing with your joke you call Roadside Assistance. I missed an appointment I had to pick up furniture, and will need to waste another day with another truck (not yours) to pick it up. What a massive waste of time and money.Allen J.
Kevin was great at explaining things.jamieson Z.
Le client n'a pas laissé de commentaire.KEVIN H.
Le client n'a pas laissé de commentaire.Paul S.
Le client n'a pas laissé de commentaire.Andrew F.
Le client n'a pas laissé de commentaire.Anna M.
Le client n'a pas laissé de commentaire.Dorothy L.
Le client n'a pas laissé de commentaire.Tom D.
Le client n'a pas laissé de commentaire.JUSTIN B.
Very friendly staff. Thx for an easy pickup/drop offBruce L.
Le client n'a pas laissé de commentaire.William R.
Le client n'a pas laissé de commentaire.Jeanne B.
Le client n'a pas laissé de commentaire.John W.
Le client n'a pas laissé de commentaire.Lorraine T.
It was a joy renting a u-haul from this location. Fast, friendly, professional, Excellent customer service!Victoria B.
U haul is our go to rental place. They are very helpful and always get us what we need to move whatever we're moving!DANIEL R H.
Le client n'a pas laissé de commentaire.REGINA O.
Le client n'a pas laissé de commentaire.Michael S.
Le client n'a pas laissé de commentaire.Alissa W.
The trailer had a mix of old bias ply tires (3) and one radial tire on it when I picked it up. The bias with the radial next to it blew with in a hundred miles of our trip. First of all the I agree with the tire service truck he confirmed what I was thinking they haven't made those bias type tires in decades it's out of the 70's or 80's and they were low on tread besides, barely legal. And from the millions of miles I've put on and vehicles I've owned as a traveling construction company ,you never put a radial on with a bias they don't work the same and that's been since the 70- and 80's when radials first came out. It's all just wrong, unsafe, stupid and inconvenient when you have blowout on the highway. Plus costly when you have to send service people out to change tires that should have been changed decades ago in a shop. In the motor home industry they say 7to 8 years you should change out tires, blowout take more than the tire out on coaches, a lot of times plumbing and generator connection, but in all cases you're throwing tire parts into highway traffic and making controlling a blowout questionable. Thank You Dave Hardy .David H.
Le client n'a pas laissé de commentaire.troy F.
Always great location and fantastic peopleTimothy R.
Le client n'a pas laissé de commentaire.Gary D.
Un travail bien faitBROCK N.
Le client n'a pas laissé de commentaire.Andrus G.
Good equipment. Staff was courteous, professional and quick. Explained everything well. It was a good experienceMICHAEL K.
This is the 2nd hitch I've had installed at this location in as many months. Fast, professional, and knowledgeable service. Friendly and helpful employees. I will return if ever another need arises.Gerry H.
Le client n'a pas laissé de commentaire.Nathaniel F.
Le client n'a pas laissé de commentaire.Peter M.
Le client n'a pas laissé de commentaire.Travis B.
I did not use the truck very long only about 6hrs. but the service personal was very helpful when picking it up and when we returned, I would use them againRichard P.
Great personal assistancedave W.
Le client n'a pas laissé de commentaire.Robert H.
Easy goingThomas W.
Le client n'a pas laissé de commentaire.Philip I.
Increase the number of customer parking slots at this location.gregory F.
Le client n'a pas laissé de commentaire.Earl S. | Online Move In
It was nice to work with someone that knows their job, is efficient, polite, and friendly. It was a pleasure to work with her, doing the paperwork, connecting the trailer and testing it. She also did a great job explaining how to best use it. Thank you for the great service.Phil S.
Le client n'a pas laissé de commentaire.Anthony B.
Le client n'a pas laissé de commentaire.Michael K.
Le client n'a pas laissé de commentaire.tyree A.
Le client n'a pas laissé de commentaire.michelle S.
Movers Kara and Jake were great.Robert M. | Premières impressions
Le client n'a pas laissé de commentaire.Linda E.
Le client n'a pas laissé de commentaire.jennifer g. | Expérience générale
Le client n'a pas laissé de commentaire.KEVIN T.
App was a little sensitive.Sarah K.
Great service. Very nice people. Overall great experience.Tim L.
Le client n'a pas laissé de commentaire.steve P.
Fast, courteous and knowledgeable service. We could not have asked for more. Merci.Caron L.
Le client n'a pas laissé de commentaire.Doris T. | Premières impressions
Overall a great place to store your belongings and a central location. My only suggestion would be a better rent cost for long term renters.Thomas M. | Expérience générale
It was quick and smooth so no suggestions for improvementLinda S.
Le client n'a pas laissé de commentaire.Jody B.
Le client n'a pas laissé de commentaire.Mary Ann B. | Premières impressions
Le client n'a pas laissé de commentaire.Nicholas D.
My main complaint of this experience was that we had to take pictures of everything in the pouring rain. Taking a picture of the driver, the drivers license and the driver holding his license was alittle over the top. Having coverage outside so we don't get drenched would be nice too.Michael S.
Le client n'a pas laissé de commentaire.YOLANDA K.
Le client n'a pas laissé de commentaire.JOHN Y.
Excellent service à la clientèleBarbara S.
Le client n'a pas laissé de commentaire.Timothy L.
Le client n'a pas laissé de commentaire.CHRIS N. | Expérience générale
Online pick up and drop off process is too time consuming and frustrating.Michael G.
The customer service was very helpful!Mackenzie S.
Le client n'a pas laissé de commentaire.Noelle H.
Le client n'a pas laissé de commentaire.DONALD C.
Le client n'a pas laissé de commentaire.Molly S.
Just do what you are doing good jobTom D.
Le client n'a pas laissé de commentaire.Sean L.
Nick is Absolutely a great representative for U-Haul very detailed and very knowledgeable somehow he guessed how many miles almost to the point I was going to travel that day never met him before but he is a keeper NickJOHN DAVID W.
The truck's alignment was out to the left, I needed to steer left to go straight the whole trip. The appliance dolly I was given had broken stair rollers, it scratched all the stairs it rolled up.Jacob R.
Very friendly staff!KIM C. | Expérience générale
Will use this establishment services frequently.EDD T. | Premières impressions
Le client n'a pas laissé de commentaire.Nicole H. | Online Move In
Le client n'a pas laissé de commentaire.Laura A. | Premières impressions
Overall great experience. There was quite a bit of ice on the road in front of the unit that made walking around a challenge.Jeanette K. | Expérience générale
Le client n'a pas laissé de commentaire.Gene V. | Expérience générale
Staff was friendly and efficient. Thank you!Cathy/John B. | Expérience générale
Le client n'a pas laissé de commentaire.Rosario H. | Expérience générale
I didn't like the person that helped me initially, and after seeing the unit, I decided it was not a good fit for me. The unit had insulation falling down that looked like there was a leak in the roof, and the unit was dirty. Not a pleasant experience. I was looking to stay for a long term, but have found another facility.William/Chris M. | Expérience générale
Le client n'a pas laissé de commentaire.Paula K. | Premières impressions
Excellent customer serviceGene V. | Premières impressions
Le client n'a pas laissé de commentaire.Connor K. | Expérience générale
Le client n'a pas laissé de commentaire.Jeanette K. | Premières impressions
My entire experience with UHaul for moving and storage for the last 4 years was really great and exceeded my expectations in every way. The drive-up storage facility in Cicero is gated with video security, and accessible 24-7 through electronic passes. Super convenient with great service from move in to move out. Merci.Jay G. | Expérience générale
Everything was ready to go. Love the attention to detail, I hope to stay in my unit for a long time if this keeps up.Carlos N. | Online Move In
My storage unit had a leaky roof. It ruined some of my belongings. I was forced to move my things to a different location. I was offered no help to move my things. I was forced to rent a truck from U-Haul and only given a $15 discount towards the truck. After paying for the truck and movers it cost me $254. Very unfair. I was told by the GM Philip that the MCP will not do anything else to help me. I had insurance on my storage and they do not provide any cost to move my things out of a broken storage unit.Matt T. | Expérience générale
Le client n'a pas laissé de commentaire.Cindy B. | Expérience générale
I want to mention that the young lady in the office that handled my rental was amazing! She really took the time to thoroughly explain everything, from the contract to accessing the unit! I'm sorry that I didn't get her name-she was friendly, knowledgeable and efficient! Merci.Cathy/John B. | Premières impressions
Le client n'a pas laissé de commentaire.NATHAN P. | Expérience générale
Le client n'a pas laissé de commentaire.Donald T. | Expérience générale
Le client n'a pas laissé de commentaire.Natalie J. | Expérience générale
Le client n'a pas laissé de commentaire.Matthew G. | Premières impressions
Le client n'a pas laissé de commentaire.JOHN D. | Premières impressions
Le client n'a pas laissé de commentaire.Paul P. | Expérience générale
Staff was left very understaffed. Took over an hour for them to find my reserved unit.Jonathan C. | Expérience générale
Le client n'a pas laissé de commentaire.R D. | Expérience générale
Took an hour for staff to find my reserved storage unit. The storage unit was missing lock so had to return to the office to get one from them. Staff was helping the best they could but were clearly in over their heads.Jonathan C. | Premières impressions
Mouse droppings on belongings in storage unitTheresa S. | Expérience générale
Le client n'a pas laissé de commentaire.Kathy M. | Expérience générale
Le client n'a pas laissé de commentaire.James C. | Premières impressions
It turned out that not only was my door broken and that let the elements and mice in, but the roof leaked as well, soaking all my furniture and electronics. My storage unit went to crap and I had to clear it all out and pay $130 to dump it in the local dump. They were kind enough to settle my month of past due balance for $100 and not charge me another month's rent for going 2 days over my due date tho.REBECCA S. | Expérience générale
Le client n'a pas laissé de commentaire.Glen R. | Expérience générale
Le client n'a pas laissé de commentaire.Heather C. | Expérience générale
Le client n'a pas laissé de commentaire.DOUGLASA S. | Expérience générale
Le client n'a pas laissé de commentaire.mary g. | Expérience générale
Le client n'a pas laissé de commentaire.Robin F. | Online Move In
Le client n'a pas laissé de commentaire.Danielle S. | Expérience générale
Le client n'a pas laissé de commentaire.Ken M. | Expérience générale
Le client n'a pas laissé de commentaire.timothy s. | Premières impressions
Le client n'a pas laissé de commentaire.Greg G. | Expérience générale
We had to upgrade and we called and they made it easy for us and were very helpfulRonald B. | Online Move In
Le client n'a pas laissé de commentaire.Marisela A. | Online Move In
Aleasha was very helpful, and very pleasant couldn’t of asked for a nicer person!Michael A. | Premières impressions
Uhaul needs to provide better weather resistant locks if they they insist customers must use their equipment. Locks will freeze in the harsh weather , making it impossible to access storage unit. Keys for the locks are even worse, not durable at all.Sheri B. | Expérience générale
Moving is so stressful, but the staff at this location were wonderful to work with. I highly recommend this location. The facility is clean and well maintained. The have a great selection of moving supplies in stock. The staff is friendly and helpful. A++danielle s. | Expérience générale
Alesha Mowers was super nice and very informative. I felt like she went above and beyond to make me feel at ease and fully taken care of. I didn't have any questions because she answered any before I could ask. It's always a nice to interact with someone like her. I even arrived right before closing and usually people get annoyed with that because they're ready to go home and be done with their shift but she was happy and helpful and even made me laugh at times. I left there feeling better then I did when I arrived. Moving is stressful and having to store my things while im in-between places with my lease at one place ending 30 days before my new one starts... she someone how made all that stress just disappear. Im always very thankful for people like her. A gem. Everyone at that location was just so friendly. Thank you for hiring employees like those.Rena H. | Premières impressions
Le client n'a pas laissé de commentaire.Christina S. | Expérience générale
Super awesome staff!Christina S. | Premières impressions
Le client n'a pas laissé de commentaire.Jacqueline G. | Expérience générale
Le client n'a pas laissé de commentaire.danielle s. | Premières impressions
Will not go anywhere else, I will travel the extra time just to go to the Cicero N.Y. location.HOLLY G. | Premières impressions
Le client n'a pas laissé de commentaire.CRYSTAL S. | Premières impressions
Le client n'a pas laissé de commentaire.FRANCOIS N. | Online Move In
My storage rent never went up. I regret moving out of Cicero but I did.BRUCE B. | Premières impressions
Le client n'a pas laissé de commentaire.Matt S. | Expérience générale
Le client n'a pas laissé de commentaire.Robert R. | Expérience générale
Very helpful staffClarence S. | Premières impressions
Le client n'a pas laissé de commentaire.Judy W. | Expérience générale
I would use again,close,cleanand dry,price is rightjudy b. | Expérience générale
Le client n'a pas laissé de commentaire.Tosh D. | Premières impressions
Very narrow access to the units themselves. Gate was moved after the facility was rented so made it very difficult to bring larger trucks into many parts of the facility. Only certain areas had good access.JOAN A. | Expérience générale
Very professional an ready to assist as soon. As you walk in the door. Great fast service. The best....HOLLY G. | Expérience générale
Le client n'a pas laissé de commentaire.RICHARD L. | Expérience générale
Le client n'a pas laissé de commentaire.Noah J. | Expérience générale
Le client n'a pas laissé de commentaire.mary g. | Premières impressions
Le client n'a pas laissé de commentaire.Nelly V. | Expérience générale
An abandoned storage unit was switched over to my name just because I was an authorized user. I find that to be absurd and have no clue why such a huge decision would have been made.ANNA C. | Expérience générale
Staff was very friendly and thoroughJON/Romana C. | Premières impressions
Very professionalrobert H. | Expérience générale
The Staff were amazing and the experience was very pleasant . thank youBrenda G. | Expérience générale
Terrible customer service never will go backJoe R. | Expérience générale
Great facilitySURFACE F. | Expérience générale
Easy to rent great pplJoyce/William G. | Expérience générale
Clothes had a bad smell. Shoes grew mold.Isatou S. | Expérience générale
our unit was invaded by mice, which left their corn kernels and droppings all over my daughter's contents. UHaulstaff referred me directly to insurance company. Headache I dont have time for.cindi p. | Expérience générale
noneRICHARD T. | Expérience générale
Wonderful very helpfulSusan a. | Premières impressions
I was paying for 24/7 security and key card access to a gate that never got installed even after 3 months. Despite this unit being in Syracuse, there was no salting and poor plowing. Excellent staffKaren/James C. | Expérience générale
Need to make access available for FREE AND at ALL times 24/7 people have work school and emergencies and need to do things at their storage at all different times of the day and the week! MerciMarie T. | Expérience générale
awsome pp....LUIS C. | Expérience générale
Everything went well. Customer service was excellent and appreciated!Jessie H. | Premières impressions
Everything went really smooth.joe t. | Expérience générale
Great staffLarry L. | Expérience générale
I would suggest salting the storage driveways as I and my nephew slipped a couple of times falling when emptying the unit. The driveways were sheets of ice. Very dangerous. I hurt my myself falling.kristie f. | Expérience générale
naShanica E. | Premières impressions
Everything went very smoothly. The employee was very efficient and knowledgeable.Carol S. | Premières impressions
The employees in Cicero were first rate. They went the extra mile to make sure i wasnt all stressed out. Great team!Larry L. | Premières impressions
Mice in the storage facilityMatthew K. | Expérience générale
Convenient, clean and secure. Staff is very professional and glad to have you business. Highly recommend for your moving or storage needs.David & Angie S. | Expérience générale
Staff was extremely helpful and nice.Kenneth L. | Expérience générale
The unit was in great shape and the staff was excellent. Only needed the unit for a few months and it did the job well.CJ W. | Expérience générale
Very pleased!!KELLY R. | Expérience générale
When it comes to moving it's never fun, this U-Haul site contributed to a smooth worry free experience. I thank you for that.Alfrendo T. | Expérience générale
Roomy, clean and accessible not to mention affordable. Fast move in and out. Absolutely will recommend their facilityCOLEEN N. | Expérience générale
The employees were very helpful and I did not have to wait at allpamela m. | Expérience générale
I love the staff! Aleasha is a life saver and the staff in amazing. When needed I'll be back. My only complaint is finding out that a mouse lived in a boot of mine and helped himself to some string.JACKIE B. | Expérience générale
Great place to go if you are moving or need storage. Very helpful with lots of assistance available. Plan as far ahead as possible because when you are good, you are also very busy.George F. | Expérience générale
Staff was extremely helpful and accommodating!betty a. | Expérience générale
Got there first thing in the morning and they were quick and professional in getting me set up with a new unit and checking in my trailer! Great experience!Curtis W. | Réservation
The manager is very helpful and friendly. I was unaware of the size for my needs. She was very helpful and informative.My experience with the representatives at Cicero Ny location is always Great,Jacqueline L. | Réservation
I would recommend anyone to use U-haul for moving anything especially their storage units. Best deal I ever got and customer service was excellent. Merci.nahideh c. | Réservation
Very well kept. And clean. But as an incentive to storage users. Uhaul should offer discount rates on truck rentals to its storage patronsPeter S. | Expérience générale
Nothing but problems from start to finishJohn K. | Expérience générale
The customer service care was amazing, the workers was very kind and thoughtful and understanding.. I love coming to business like that...Tammy R. | Expérience générale
Staff very helpful and went above and beyond in helping with the equipment neededTyler J. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!