Évaluations des clients U-Haul Moving & Storage of Ajax

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Ajax

Cote générale :

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Aleah K. | Premières impressions |
Évaluation :

I had got there before the doors locked had to run out forgot the door would lock my purse and medication were all left in and I could not get my stuff

david F.
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Le client n'a pas laissé de commentaire.

BARBARAT V.
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Le client n'a pas laissé de commentaire.

KEITHJ V.
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It was perfect

joaquim D.
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Le client n'a pas laissé de commentaire.

MATTHEW G.
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Recommend providing snow removal tools for moving vehicles. It was snowing today and there weren't any in the van. I took the ones in the lot but apparently wasn't supposed to. Otherwise excellent experience. I'm glad they weren't over zealous about return time (was given extra due to weather), mileage, or requiring an extremely clean vehicle on return.

Rocky S.
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Though the truck stuck in snow, it finally comes the same day. The staff Natasha is helpful, friendly and careful. I appreciate it.

CRAIGAS M.
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Staff at the Ajax location were excellent and knowledgeable. Trailer was as expected and pulled like a dream. Was thoroughly impressed and will happily deal with this location again.

SYEDA I.
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Excellent job by uhaul . Better than all others

Christopher M.
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The staff are fantastic Polite, knowledgeable and friendly. The store it's self was spotless. We will return for sure

Syed M.
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Customer service was toooo rude, no help, wrong information. I will never come back to this location

Claude F.
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Nothing everything worked the way it was supposed to.

LARRY L.
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Excellent service , all personnel were great.

Jonathan P.
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Trucks need to be cleaned properly inside

Dennis D.
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Very polite staff

JOHNATHAN A.
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Le client n'a pas laissé de commentaire.

ADA E.
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Very friendly and great customer service. I had to do some changes and Staff was very patient, helpful and understanding. Thank you for making my move so easy especially through this pandemic.

DUANECANUTE C.
Évaluation :

Post a sign at the drop off saying where the key drop is located.

THOMASF H.
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We drove across Canada in winter and were assured the truck had winter tires! It did not and I'm really annoyed, not only has this put me in danger, it's also illegal in the Provence of British Columbia

NYEESHABREA VIRG B.
Évaluation :

Representative was not helpful whatsoever. I asked a few questions for clarification, but it seemed to be a problem, and that i should know the answer already. I have been to other locations where staff was exceptional. This location was used because it was closest for the services I required. Definitely will not go back, or refer anyone to go either.

KELLY C.
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My first time using U-haul was amazing!! The staff was very kind and worked with my needs. Thank you

GARYG C.
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The manager and the fellow that hooked up the trailer were awesome. Very efficient operation!

Matthew L.
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Le client n'a pas laissé de commentaire.

Vijay S.
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Le client n'a pas laissé de commentaire.

BRIAN C.
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Le client n'a pas laissé de commentaire.

MICHELLE F.
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Le client n'a pas laissé de commentaire.

AHSAN AHMED M.
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Truck back door was not properly maintained. I was not able to complete my moving due to truck back door malfunction. I will have to rent the truck again to move again. I was stressed and scared to drive on highway with truck open.

Dwayne J.
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Le client n'a pas laissé de commentaire.

DAVIDJ R.
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Le client n'a pas laissé de commentaire.

RILEY W.
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Le client n'a pas laissé de commentaire.

ANDREY B.
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The vehicle was not properly washed and sanitized.

NADRA N.
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Le client n'a pas laissé de commentaire.

AKRAM A.
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Helped me find the right hitch for the trailer

KA-YUNCRYSTALHEL L.
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Chris was great with customer service. When I initially called in he answered all my questions professionally and even suggested alternative to help. And on the day of I was offer to get an extended time without extra payment by their colleague. And then when I called in it was Chris again who answered. He was able to help me extended longer than my expectations and without charging me. I was really grateful for this due to my extremely tight budget I could only rent a truck myself this time and move everything by myself. Very grateful to the whole team. The check out was very easy. My only issue was dropping the key there was no sign for it. It was really small until someone told me. On the website the example of the drop off key box was not the same as the real box (which was not a drop off box) that could use a change. Maybe add a big sign to direct us to the drop off slot as the night gets dark faster in winter times. Overall, the experience was great. I will definitely use here in the future.

DHIRAJRAJGOPAL M.
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Le client n'a pas laissé de commentaire.

ASADULLAH K.
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Le client n'a pas laissé de commentaire.

JASPREET S.
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Le client n'a pas laissé de commentaire.

Shailesh N.
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Drop off instructions outside the premises could be better.

rheo S.
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Le client n'a pas laissé de commentaire.

STANLEY F.
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Happy with everything, i am happy with the easy return process.

NAM-SOO O.
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Le client n'a pas laissé de commentaire.

Andrew T.
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Le client n'a pas laissé de commentaire.

GREG B.
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Le client n'a pas laissé de commentaire.

JOHNJEFFREYE C.
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Le client n'a pas laissé de commentaire.

Noor S.
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Le client n'a pas laissé de commentaire.

Ashley M.
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Le client n'a pas laissé de commentaire.

CHRISTOPHERTD P.
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Great job, over filled tank and was happy to get a rebate. Happy customer who will continue to use this location specifically. Thanks

SHAHRIARSHALFEE D.
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Very helpful, friendly customer service.

NARESH L.
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Great staff very helpful and knowledgeable. Cant wait to rent from this location again, Thank you for the great service.

MEENA J.
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Le client n'a pas laissé de commentaire.

GEORGE P.
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Easy painless rental

ROBERTP N.
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Nothing, you are perfect now !! Quick, easy pickup, drop off and cheap. Vehicles are in great shape.

STEVENR C.
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I was very pleased with the online check in. Staff were very helpful and prompt. I did not have to wait to pick up. The mobile vehicle inspection was fast and easy. They were immediately available to help me when I returned the rental trailer and promptly sent me an e receipt for the rental.. Overall very pleased and will be renting again soon.

MICHAELC L.
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The workers were pleasant and attentive I always use this location and highly recommend them to everyone!!

JAIME C. | Expérience générale |
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Helpful convenient and understanding to certain situations as I am a long distance truck driver and was never home when my bill needed to be paid so the staff understood this so being late was approached with consideration. Thank you

PAULATELESHA S.
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Le client n'a pas laissé de commentaire.

WILLIAMARTHUR L.
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Front desk staff were friendly and Steven did a great job getting our trailer hooked on quickly and efficiently.

SCOTTM H.
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Le client n'a pas laissé de commentaire.

ROBERT R.
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Le client n'a pas laissé de commentaire.

Nazir A.
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Le client n'a pas laissé de commentaire.

terry J.
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The manager at this location is Kim. I have had the pleasure of knowing and dealing with Kim and her team for many years. You are very fortunate to have her as one of your management team and her staff are a great reflection of her style and professionalism. I do hope that you pass on my comments to her and you truly recognize her for her efficiencies and great, wonderful customer service.

Christopher D.
Évaluation :

The online pickup app process was a bit slow, but everything else, especially the drop-off was excellent. Thank you!

RONALDA T.
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Great experience with staff and a great ride. The only suggestion that we would make would be to Windex the inside of the windshield as it would be easier to see at night when it gets dark.

DALER B.
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Kim and her team alway do an outstanding job. They really care about our business.

Michael C.
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Just keep doing what you're doing job well done ☺️

Mathew P.
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Iam suppose to get remaining refund of the bill charged ..appr around 9 cad which I didnt get yet ...pls advice me on the same

DAVIDR K.
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Booked two different vans, on 26' one day, and a cargo van the next. Couldn't be happier with the whole experience, from the staff to the condition of both trucks!

Steve M.
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Le client n'a pas laissé de commentaire.

NIKOLA H.
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service was excellant

James O.
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Le client n'a pas laissé de commentaire.

Lynn H.
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Friendly staff helpful and accommodating.

Ikechukwu I.
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The equipment brakes or alignment was off. Whenever i needed to slow down and applied the brakes, the vehicle kept vibrating funny. Made me both worried and uncomfortable.

david M.
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Very efficient and helpful. Thank you for making this a pleasant experience

OMAR R.
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When I took the van and starteddriving, I noticed that it had almost a quarter tank less than a full tank of gas, yet I had to fill it up completely. When I brought it back, they said nothing can be done about it, and I wasn't given any discount for this.

Rattandeep B.
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Le client n'a pas laissé de commentaire.

Dwight M.
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Le client n'a pas laissé de commentaire.

William H.
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The online checkin and return processes were long, tedious, and in my opinion, unnecessarily beaurocratic. All i wanted was to rent a truck and pay for it with my credit card, not take multiple photographs and fill in forms. I'm not coming back.

peter H.
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Nice staff, clean vehicle, easy checkin and check out

jamal A.
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Everything was fine just please send an email to the customer for all requirements and required ID's and reference number . Great online service at all .

WTODD P.
Évaluation :

Staff were rude, returns were difficult, customer service had us on hold for over an hour.... Will look for alternatives in future rentals

Amanda S. | Premières impressions |
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I haven't actually been able to get a a chance to fully move in my unit due to not having my password work for 24 hour access ( even though I have paid for this service for the extra ten dollars per month. The gentlemen signing me in was saying he didn't know much about the reasons why he was not successfully getting into the place under my account for registration reasons and that he would fix it in mornjg and email me the information... Is it still *3856539# or is it something else... I haven't bothered going there since every time I am in the area or off work or free from Xmas errands-get together and my bad timing it's after the office is shut down. So please call me when you get a chance to talk about this situation at 6473856539 thank you for your time and I look forward to hearing from you soon.. Happy holidays and I hope you are having a great time with your family and loved ones

Newton O.
Évaluation :

Vehicle was unsafe to drive and should be taken out of service for immediately repaired. Arizona Licence Plate: AD-58460

HUSNAIN N.
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The vehicle struggles to shift into 4th gear.

BRENT WILLIAMA M.
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Have accurate pricing and product availability on the terrible web site you have. Way to much up selling. I will be looking elsewhere before returning to any location.

KREE-A-SHON IKAY H.
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the max speed was 130. on an open highway that really sucked

Heather M.
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Le client n'a pas laissé de commentaire.

David R.
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The truck was a little stiff. That some maintenance needs to be done

Krystle B. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Manas K.
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Truck was completely dirty. Even though there were other trucks I was given the one which had food cover empty bottle etc lying around. Luckily there was a cleaner nearby and on requesting he removed the garbage. Really dissatisfied and disappointed. But i needed the truck urgently so used it. Next time will check other options. I have pictures if needed.

Collin H.
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Le client n'a pas laissé de commentaire.

MARVIN M.
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Le client n'a pas laissé de commentaire.

ASWIN R.
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Le client n'a pas laissé de commentaire.

Victon J.
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Le client n'a pas laissé de commentaire.

Gregory R.
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After reading lots of mixed reviews about UHaul, was pleasantly surprised by this location. Clean and well stocked with moving supplies and the furniture pads we'd ordered. No lineup when we got there, friendly staff and our truck was ready and in good + clean condition. Go into your rental expecting you may not get to pickup at the location you reserved at and knowing they will call the day before to confirm location and time -- We had 'reserved' for a pickup in Toronto so a little frustrating to have to pickup in Ajax but was able to ask for a discount and extra kilometers to compensate.

KESHAV K.
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Le client n'a pas laissé de commentaire.

Daryn M.
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My original pick up location was 1555 Warden Ave and they were awful. I had a guarantee reservation and when I got there the staff were unhelpful and disengaged. I had to drive all the way out to Ajax which set me back hours. That staff were much more pleasant and helpful

RICHARD J.
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Le client n'a pas laissé de commentaire.

LYNNM M.
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The truck I was given was wedged into a tiny tight parking slot. I had to ask an employee to pull it out and even he had a really hard time! Having the trucks accessible upon delivery would be good.

Angelo P.
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Le client n'a pas laissé de commentaire.

Namir S.
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Le client n'a pas laissé de commentaire.

CRISTIANANTON C.
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Le client n'a pas laissé de commentaire.

ROZANNED H.
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Le client n'a pas laissé de commentaire.

KAMRUL I. | Online Move In |
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Le client n'a pas laissé de commentaire.

PETERM L.
Évaluation :

I've rented several times at the Ajax location. The facility is very clean & nice, the equipment in good order and the staff courteous and efficient. The online checkin and simple dropoff are great. And the prices are very reasonable.

JOSEPH G.
Évaluation :

It was just perfect. Efficient, friendly, and informative staff. Would not only recommend this location but also be a repeat customer for sure 👌

Bothwell C. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Steven L. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Jeff g. | Premières impressions |
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Le client n'a pas laissé de commentaire.

chris l. | Expérience générale |
Évaluation :

I had a great experience with U-haul, really nothing negative to say. Thank you U-haul.

noah e. | Expérience générale |
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I moved out of my house and had to put all of my personal belongings in this unit. I was extremely nervous as these were items that meant everything to me, but the unit was very secure and safe. Thank you for providing an affordable unit where safety was key. Not one item was damaged or altered, I appreciate this!

Mark R. | Expérience générale |
Évaluation :

Excellent facility and staff, always clean. Our short term storage needs are now over and we wouldn’t hesitate to use U-Haul again. Thanks

KANDEEPAN V. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Ryan E. | Premières impressions |
Évaluation :

The staff and management was great. However it should be noted that the booking process is frustrating. I had reserved a 5x5x7 unit which was $99 a month and met my needs. Someone from uhaul (can’t recall the name) called to confirm that I still needed the unit, I confirmed I did and was told a unit would be available. When I arrived on Saturday oct 31 for my check in I was told the unit I had reserved was not available and I’d have to take a larger more expensive unit. This is a bit of a bait and switch from a customer stand point. Again, no fault of the staff, but this should be something that’s ironed out from a customer experience standpoint on the website to allow for only what’s available to be booked or reserved. I’d rather get the value for what I’m paying for rather than be told I have to take a more expensive unit or find another location all together.

John P. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Christina C. | Expérience générale |
Évaluation :

Staff are not very friendly or helpful . The manager is very rude and makes no accommodations of any sort. They do not have prorated rates and if u need to move out early this is very inconvenient. Late charges were also charged to my card because someone forgot to put the card number on file, when I tried discussing this with the managers for months all she did was send me generic emails including the extra charges on the bill. She is very unprofessional and rude. I would never store again at this facility I was there for over a year and have moved my things to a better facility that offers a free truck with move out.

Danielle J. | Premières impressions |
Évaluation :

I reserved a unit in early September for the end of September. When my reservation date was nearing I needed to complete my rental contract and wanted to do that online. One of the reasons why I selected U-Haul was because they said that you could complete the rental of the unit online, which was important to me as I was out of the country and could not do it in person. I tried completing it via the website on my desktop, on my mobile, I downloaded the app, I checked every page, clicked on every link. I could not find where I could complete my rental. I wrote several emails to the customer service, who were not helpful. One sent me a link to an internal, employee page on uhaul.net when I asked for instructions on completing the rental online. Eventually when I got a hold of someone on the phone at the storage unit facility (the first time I got transferred to the generic 1-800 number, and that person couldn't help me) they told me that the unit I had reserved was not available and that was probably why I could not complete my rental online. I then had to take a larger unit than I needed and pay more money than I budgeted because by that time I had no choice. So what is the point of reserving a unit if it does not mean the unit is actually RESERVED? I would rather pay a downpayment to hold a unit in advance than to be told on the day I am ready for it that it's not available. What is the point of a reservation?? And on top of that, no indication whatsoever on my reservation that the unit was not available, so that I could at least look somewhere else or at another location if possible. Extremely frustrating service.

Laurie B. | Expérience générale |
Évaluation :

I have rented several moving trucks and Vans and all the staff were so helpful, and my stay with storage as well. Thanks for the great service.

John P. | Premières impressions |
Évaluation :

I didn't get the fellows name. But I would like to say that he was very helpful. And I really appreciated his high level of customer service. Employees that do a awesome job should be praised. Most of the time people only like to complain. So two thumbs up 👍👍

siegfried m. | Expérience générale |
Évaluation :

The rate was every affordable . Staff and management were so helpful and pleasant.

ANDREA L. | Premières impressions |
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Perhaps the cashier/attendant was having a bad day, but 1st impressions are lasting. I was met with a resistance and an attitude that suggested that my business was not very important or welcomed. I only proceeded because I was in an immediate emergency situation...Customer Service needs to be addressed.

Lori G. | Expérience générale |
Évaluation :

All of my interactions with staff were friendly and helpful. Whether is it was regarding the storage unit or moving truck rental, I have been extremely pleased and would certainly recommend your location.

Gary H. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Dahlia O. | Expérience générale |
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Glad that I was able to store my items here.

Helene B. | Expérience générale |
Évaluation :

Everything about our experience was excellent - clean, helpful staff, good access, and did I mention clean?!! thank you.

Cheryl B. | Premières impressions |
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We were not told about the free first month for storage. Less than a week after renting the storage unit we were locked out for non payment. After standing in line for 20 minutes we were told the lock would be removed, never received an apology for the inconvenience. We rented a truck the same day and spent more time in line then we did in the truck, while 3 staff members stood outside, leaving no employees inside at the counter.

Christine M. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Terry K. | Expérience générale |
Évaluation :

Great and very clean place. Staff are the best U haul them selves. Rip off. Kim the manager of this place is the best

Donald K. | Premières impressions |
Évaluation :

You should make sure the customer know he or she has to buy your lock when they agrees to use your storage facility. Also train your staff to just say sorry for the misunderstanding and not ramble on and on in a demeaning fashion which just escalates customers frustration.

pamala c. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

lumi N. | Expérience générale |
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Le client n'a pas laissé de commentaire.

ndomba k. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

KEVIN B. | Expérience générale |
Évaluation :

Great service.. Kim and her staff were very helpful.. Both lockers were spotless. I also rented a van and found the truck clean and almost new. I would use U Haul again.

Daniel K. | Premières impressions |
Évaluation :

The service was great

ROHAN W. | Expérience générale |
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Could not have been more convenient, accessible and stress free, Fantastic experience. Thank you

DANIEL L. | Expérience générale |
Évaluation :

The water coming out of the drinking fountain is warm. Not pleasant, especially if you’re moving stuff on a hot, sweltering day. Also, some vending machines with cold drinks and/or snacks would have been nice while moving stuff.

TERRY J. | Premières impressions |
Évaluation :

I have responded to your surveys before and as in the past, your manager, Kim, continues to operate a great facility and her staff seems to shadow her expectations as well.

Faiz S. | Expérience générale |
Évaluation :

The fluorescent lighting burned my arm as I passed through on my last visit, please consider securing the light source safely.

Vithusan A. | Expérience générale |
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The unit was dusty when I initially got it and everytime I went it was dusty. The staff were always busy with their own conversations.

Alexis N. | Premières impressions |
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There was no washer fluid in the car. This is dangerous.

Nicky P. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

charlene s. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

David S. | Online Move In |
Évaluation :

Very clean, bright, and convenient! Really nice and helpful folks in the store too.

Joe P. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Aieysha H. | Expérience générale |
Évaluation :

The staff there are very rude, unfriendly and very unprofessional it was my worst experience I had in all the years my family and friends have utilized uhaul services aand would not use again. the staff harassed us even to the day we were moving out to our home and said nasty things to us about us paying our bill late and even when our bill was paid the harassment continued, very weird behaviours, to the point where we questioned racism.

Jallane T. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Carla B. | Premières impressions |
Évaluation :

Great facility and staff.

BECKY C. | Expérience générale |
Évaluation :

So happy with my experience here. If I ever need storage again I will definite be back!

Bonnie H. | Expérience générale |
Évaluation :

I would definitely recommend Ajax U-Haul

Valerie W. | Premières impressions |
Évaluation :

FRIENDLY STAFF

Joseph S. | Expérience générale |
Évaluation :

Good experience and convenient.

Cindy H. | Expérience générale |
Évaluation :

the only drawback for me was the rermote location. as a single woman it would not be somewhere i would want to go after hours. the staff were verry friendly, helpful and polite.

Terri B. | Expérience générale |
Évaluation :

Amazing customer service..thankyou all so much ..I truly appreciate it

TERRY J. | Expérience générale |
Évaluation :

I have been renting at your facility for some time now as well as renting vans from time to time. Kim and her staff are great to work with and you have a great team here, very dedicated. Thanks

sayed s. | Expérience générale |
Évaluation :

The storage room walls were open . Customer can be much more better and polite. I was not really annoy how I was treated

Christof M. | Expérience générale |
Évaluation :

The people were amazingly good

ossama h. | Expérience générale |
Évaluation :

Very nice staff , professional and friendly.

Nancy c. | Expérience générale |
Évaluation :

It is a wonderfully clean and helpful service. Thankyou

craig a. | Expérience générale |
Évaluation :

Well above average service, would not hesitate to use again.

Dominic L. | Expérience générale |
Évaluation :

Good job

Katherine H. | Premières impressions |
Évaluation :

Most of the staff were very personable and friendly. When I had questions, they were quick to answer and help. The bathroom in the bay was not working, which was inconvenient.

Carol D. | Premières impressions |
Évaluation :

The staff in Oshawa and Ajax was very friendly and helpful. I will recommend UHaul to my family and friends

Ron C. | Expérience générale |
Évaluation :

Will rent again in the future

adrian t. | Expérience générale |
Évaluation :

What was frustrating to me was the fact that I rented a trailer and combined it with the storage yet they never set up a payment plan for the storage. Annoying to say the least.

catherine v. | Expérience générale |
Évaluation :

The staff were always pleasant and helpful. Thanks again.

michael N. | Expérience générale |
Évaluation :

We were extremely pleased with the cleanliness and climate control and also by the service and location. I would highly recommend this location for its climate control, cleanliness and location.

John r. | Premières impressions |
Évaluation :

I have read some bad reviews but I found their service personable, helpful, and thorough. They ran out of dollys though to move the stuff to the lockers when getting close to closing time.

Jules c. | Expérience générale |
Évaluation :

Everything is great can’t complain

krishan n. | Expérience générale |
Évaluation :

It was my first time getting a storage and they made it super easy to check in and use the space. They're very thorough and know what they're doing.

Christine H. | Premières impressions |
Évaluation :

Everyone was very helpful

Tanya T. | Expérience générale |
Évaluation :

The UHaul system is a good one. Great prices and when it works, very easy. Although the staff were friendly and tried to be helpful, we had communication issues.

Matthew A. | Expérience générale |
Évaluation :

The staff was very polite and helpful to do business with wether it was for the storage or renting a vehicle, I would definitely do business again at this location if needed.

Marlene A. | Expérience générale |
Évaluation :

I was very pleased with the facility. The staff was very pleasant and helpful. Thank you

Valentina s. | Expérience générale |
Évaluation :

Staff not helpful at all. Had to call back so many times to get an answer and problem resolved even though I was told they call me. Never happened. Very Frustrating!

ossama h. | Premières impressions |
Évaluation :

Great staff very helpful. Very good people to work with

Chris R. | Premières impressions |
Évaluation :

My experience from my phone call to the storage unit here to make the arrangements for the storage unit I wanted for the size I needed. No issues with the staff perfect I didn't have to ask any ?'s TY

eric n. | Premières impressions |
Évaluation :

great

Marlene A. | Premières impressions |
Évaluation :

Thank you for your last minute help with our storage requirements. It was a great help after the long drive from BC.

steve o. | Expérience générale |
Évaluation :

Happy with price,location and service. Will use again if needed.

Mr. s. | Expérience générale |
Évaluation :

Using U-Haul was truly a refreshing experience. I would not hesitate to recommend the location at Ajax. A big shout out to the driver who freighted my U-Boxes around making my move less stressful.

jacques k. | Premières impressions |
Évaluation :

Great customer service!

marilyn w. | Expérience générale |
Évaluation :

I would recommend this location to everyone. Professional staff and great service

hashmad o. | Premières impressions |
Évaluation :

They stuff were very helpful.

TERRY J. | Expérience générale |
Évaluation :

As I have stated many times before, your manager, Kim, always treats her customers very well. Always makes me feel that I am a somebody, always totally prepared for me upon my arrival. Thanks fo Kim!

BECKY C. | Premières impressions |
Évaluation :

Kim was so friendly and helpful. She made the process so easy.

Marisol N. | Premières impressions |
Évaluation :

Good service

marilyn w. | Premières impressions |
Évaluation :

Excellent service. The staff are friendly knowledgeable and helpful. Will definitely rent from this location going forward

albert c. | Expérience générale |
Évaluation :

Staff were friendly and helpful. My contact in Ajax who delivered and picked up our UHaul Container was a delight to work with. She’s a real gem. Keep her. Pay her whatever she wants.

allan b. | Expérience générale |
Évaluation :

I believe that my earlier email, stated my overall opinion. Please make a correction to my move out date. I moved out of the unit on Nov 30th. Thank you.

Kiosha E. | Expérience générale |
Évaluation :

Great service

Mazie S. | Expérience générale |
Évaluation :

I had to rent long tern was charged 2x for not paying on time for storage even though I made an effort to make payment. Check you tapes 4166027075.

iliana g. | Expérience générale |
Évaluation :

The box arrived on scheduled date. The staff was very helpful.

IRENE S. | Réservation |
Évaluation :

Great staff! Friendly and knowledgeable

Lucille D. | Expérience générale |
Évaluation :

Efficient and friendly

allan b. | Réservation |
Évaluation :

As per my conversation with customer service at uhaul, I wasn't impresses at all with the customer service. I walked into the facility, stood in cue as the ONLY customer. Website won't allow message.

Nassir H. | Expérience générale |
Évaluation :

No comment

Renate M. | Expérience générale |
Évaluation :

Staff was awesome - very helpful, transactions were seamless. Facility was immaculate, safe, well lit, easily accessible. Definitely recommend.

Susan N. | Expérience générale |
Évaluation :

Prices are too high i feel and the extra 10 to have 24 hour is rediculous. Should have prorated amounts if out 5 days after paying high storage fees. Very disappointing.

Audrey A. | Réservation |
Évaluation :

In person and over the phone was excellent service, both places at station and at the Oshawa location and out of town call.😁

Laurie K. | Expérience générale |
Évaluation :

I was lead to believe that the hours would be better once renovations were done. Not! When I asked one day for an extra half hour to the unit i was told no they were closing and it would be $20.00

Betty Grace N. | Expérience générale |
Évaluation :

Bad experience with the staff.

waldemar t. | Expérience générale |
Évaluation :

good

Michelle W. | Réservation |
Évaluation :

The team in Montreal were fantastic and very helpful. And the team in Ajax were as well. All good reviews from me. I always use Uhaul as this is always my experience with them. Thanks!

VICKY I. | Réservation |
Évaluation :

Fast easy courteous customer service

Tammy G. | Expérience générale |
Évaluation :

This was my second time renting a storage container to accommodate our renovations. I found the staff pleasant and knowledgeable and very helpful. Needs were met and expectations exceeded. Thanks!

gary m. | Expérience générale |
Évaluation :

The service is great

Darrin g. | Expérience générale |
Évaluation :

I would not use this location ever again but the one in Oshawa in tauton Rd is amazing as well as the staff

Renate M. | Réservation |
Évaluation :

The entire experience was awesome - booked online, no issues, had to extend a few hours, no problem, and even got free storage for a month! Everyone we dealt with was super also. Thx millions!

Teri B. | Réservation |
Évaluation :

Very helpful staff, quick check in.

zhong f. | Expérience générale |
Évaluation :

Final delivery delayed 6 days

corey b. | Expérience générale |
Évaluation :

Head office in Arizona needs to take their heads out of their assessment. The cadanian staff was awesome

huguette v. | Expérience générale |
Évaluation :

Everything was perfect, expect for the billing part. Was not charged propertly and they even charged me penalty fee when they made mistake.

Susan N. | Réservation |
Évaluation :

Accomidating us till we got the right size unit needed. Understanding of how tired I was and very patient. Thank you

Edward V. | Expérience générale |
Évaluation :

The Ajax facility is top notch (receiving). Gord MacMillians in Antigonish (originating) was great - his help was very welcome. Phone access via primary number is clumsy however people were nice.

Shawn M. | Expérience générale |
Évaluation :

I was very impressed by the cleanliness of the units. The staff and the manager were amazing with answering questions and helping me out when I needed it.

Non reviews have been submitted for this location.

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