Traci and her staff are very professional and focused outstanding on customer serviceKARL P. | Expérience générale
Customer Reviews for U-Haul Moving & Storage of Anchorage
Pour nous contacter
Anchorage, AK 99503
(South of Tudor and north of International Airport Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Tracy did an excellent job of resolving g the change of a storage unit. Fast and excellent service. ALL staff members assisted in a safe manor. Thank you again.DOROTHY C. | Premières impressions
Le client n'a pas laissé de commentaire.Tione K. | Premières impressions
That staff at both the Old Seward and the Boundry Ave location are great and went above and beyond to assist me. Thank you all!Alicia H. | Expérience générale
Totally awesome experience with Traci and Kim helping me outgarrett h. | Expérience générale
Le client n'a pas laissé de commentaire.PATRICK M. | Expérience générale
Not enough staff had to wait a very long time then BBC decided to leave as I had another appointment came back later….there is always a long delay to get help at front desk. But I do keep coming back staff are friendly good service when they get time to help a customer.KAREN M. | Expérience générale
Very good customer service by Kimgarrett h. | Premières impressions
Le client n'a pas laissé de commentaire.Sonja T. | Premières impressions
Disappointed in the lack of lighting inside the storage room. There was trouble with the locks for the outside doors… No one seemed to have a key to open the outside roll up door when I was trying to move my stuff out so I had to go to the set of doors to the left that didn't have a smooth transition to the outside which made it hard with the carts.Jen C. | Expérience générale
Good staff, excellent service and clean place. So amazingRobert C. | Premières impressions
Le client n'a pas laissé de commentaire.PATRICK M. | Premières impressions
Le client n'a pas laissé de commentaire.Tad B. | Premières impressions
Traci and her staff was very pleasant to work with and innovative in solving problems created by the national reservation system. I will recommend them to all I know. Cheers, KarlKARL P. | Premières impressions
Online process was excellent. I received emails regarding access codes and times the facility was open. Then, got to the site with a friend to download a trailer full of belongings and the building and storage room I was assigned was not accessible when I arrived at 7:30 pm. The emails I received showed 24 hours access and another from 5 am to 10 pm. But, the building sign showed 7 am to 7 pm. I was frustrated that I couldn't get after hour assistance as well. I had to take additional time off from work to download everything without assistance the next day. I do appreciate the young lady at the counter the next day however, she listened to my concerns and helped me extend the rental trailer that was due in that day and even got me a storage unit switched over to the building that was accessible to me after 7 pm. This really turned a difficult situation into a good outcome and showed me their customer service commitment. I am a person that expects businesses to practice what they preach in all aspects and will communicate any discrepancies to the highest levels of management. But, I will also give a positive response to good customer service assistance when It's done. So, I personally want to thank this team at the front rental counter for the excellent experience after my frustration with the initial online and on-site move. Thank you for taking care of this once frustrated customer.Lloyd L. | Online Move In
Traci the manager is very professional, very courteous! Even when she is slammed busy she always greets with a smile. I come back to this facility because of the professional treatment. 5 Stars BIG ONES! She is an asset to your company!!Richard L. | Premières impressions
TheonlyissueispayingfortheirserviceitshouldbehalfpaycashandhalfoncreditcardpaywentnotallcashpaymentorallcreditcardpaymentitwasandstillisaissueandtheywerehavingissueswiththerecomputerprogramneedscleaningupwenttoslowneedstechnicalsupportneedsupdatedlosingcustomerscauseofcnmputerwaittimeJodie A. | Premières impressions
Le client n'a pas laissé de commentaire.Dane R. | Premières impressions
The female at the counter was exceptional. She was courteous, helpful and professional! We appreciated her professionalism and service!!Jennifer H. | Premières impressions
The only issue I had was having to put in access code to one side before I could use the access code machine that my building had across from eachother. Also, there was no lighting in unit, being it winter in AK most months out of the year' it was inconvenient.Valerie J. | Premières impressions
Le client n'a pas laissé de commentaire.James T. | Premières impressions
I have good good experience with those who have good customer services. Had hard time with one male person two years ago. After that had good experiences since, as long as I keep in contact with them.Teresa C. | Premières impressions
Great service.Joshua E. | Premières impressions
Wonderful customer service and help made this so easyAnthony C. | Premières impressions
Very professional staff- thank you for your help!Stacey B. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!