Le client n'a pas laissé de commentaire.REBA B. | Expérience générale
Customer Reviews for U-Haul Moving & Storage of Arlington
Pour nous contacter
Arlington, TX 76012
(near Bowen and Division)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Salandi P.
Le client n'a pas laissé de commentaire.katherine m. | Premières impressions
Fast and friendly service at pickup and return.Carol T.
Le client n'a pas laissé de commentaire.Dannella D. | Premières impressions
Le client n'a pas laissé de commentaire.Bill Y.
Nothing...fast out, fast drop-off.Carlyle B.
Nothing you guys rock!!JAMEELA W.
Very nice and helpful young man. So easy to get in and out.LETICIA M.
Excellent service à la clientèleOLIVA M.
Le client n'a pas laissé de commentaire.VICTORIA R.
Le client n'a pas laissé de commentaire.SHELVANICE W.
Le client n'a pas laissé de commentaire.TRALEXUS M.
Le client n'a pas laissé de commentaire.David K.
When I first arrived to rent storage, they had me up the stairs in two different units. I was unhappy with that and asked for a new arrangement. They then got me a single unit on the ground floor. I was grateful for the change, though I didn't show it properly due to my frustrated annoyance at the time. I am pleased with the office's grace with a tired and grumpy customer. Thank you so much for the years I've stored my possessions with you. And thank you for not judging me after your first impression.Donna S. | Expérience générale
Associate Anesia Jefferson was very unprofessional, disrespectful, not willing to help and very loud. Yesterday was my very first time using Uhaul. I never rented a truck from Uhaul before. I checked in as instructed in the email and then went inside the store. Anesia Jefferson was absolutely the rudest associate I ever dealt with. She kept yelling at me very loud to check in. I told her more than one time that I already did. Then she kept yelling at me to back out of it so she could check in for me and I did. She still claimed that she was not able to help me. I asked for someone else to come help me. Associate Aaron came for few seconds and was able to show her what she needed to do. I asked associate Aaron for Anesia's name since I did not know it at that time and he said it very fast so I asked him if he could write it down for me, he refused. I asked for a manager but no one showed up except for few seconds. He came looked at me for not even 1 min, did not ask to help and went back to his office without saying a word. Very disappointed and will never recommend Uhaul especially at this location ever. I would like to get a follow up call.Hesham E.
Le client n'a pas laissé de commentaire.GARY W.
Le client n'a pas laissé de commentaire.KENNETH W.
Keep hiring friendly helpful staff! This is an very well run location!Carol R.
Very professional, friendly customer service.Debra L S.
The staff who helped me the black female was awesome and so professional.Lydia J. | Premières impressions
The lady that called me about the drop off was extremely rude. I was told to drop the car off at any time on Sunday. The lady that called even charged me an extra day of having the uhaul. Awful experience.Nemuel O.
Le client n'a pas laissé de commentaire.James L. | Expérience générale
Just keep up the fine job you're doing!RICHARD D.
Staff was fantastic. Every person I encountered was courteous and helpful. I've rented at least 4 times and had very positive interactions each time. Great Job!CHARLES F.
Very Friendly People working there, they got my respectFuad M.
Very good customer service. I left my credit card in the van and they called me to pick it up!!TAMMERA B.
Le client n'a pas laissé de commentaire.Hollie S.
Le client n'a pas laissé de commentaire.ANDRE A.
Le client n'a pas laissé de commentaire.RYAN ERIC P.
Very simple process for return of vehicle.Marc I.
Very nice and professional staff.Michael P.
Le client n'a pas laissé de commentaire.Raymond S.
Le client n'a pas laissé de commentaire.ANGEL Z.
Le client n'a pas laissé de commentaire.JOSE T.
Everything was fine.roger W.
After picking up the truck I noticed that the drive side front tire looked low. Only 76 psi. Should have had 90 psi. Tires need to be checked before renting in my opinionStanley B.
Le client n'a pas laissé de commentaire.Jim T.
Le client n'a pas laissé de commentaire.Keith W.
Le client n'a pas laissé de commentaire.KATELYNN G. | Premières impressions
Le client n'a pas laissé de commentaire.Abigail C.
Something needs to be done about the gas gauge, I put way to much in because it does not move up when you put it in. Said I needed to put in 1,5 gallon to get back to 1/2 from 3/8, but didn't want to leave the gas station under the half so ended up putting 5,5 gallons to get there only to see it jump up after leaving to 5/8. Try for yourself and see what happensJUSTIN J.
Le client n'a pas laissé de commentaire.Bianca B.
Le client n'a pas laissé de commentaire.David R.
Le client n'a pas laissé de commentaire.CRAIG S.
Horrible customer service used UHAUL at least 5 times and never been screwed over this bad before. Definitely will never use UHAUL again that's for sure.AARON TYLER G.
Le client n'a pas laissé de commentaire.Thomas F.
Le client n'a pas laissé de commentaire.Bianca B.
Le client n'a pas laissé de commentaire.NICHOLAS M.
Le client n'a pas laissé de commentaire.THOMAS J.
always helpful.DEBORAH K. | Expérience générale
It was great - no complaints.Morgan W.
Was very disappointed with the lack of equipment the truck said it came with when I looked it up online. No blankets, no straps, and no furniture dolly. Which I thought I can rent if needed, which I did. But no they don't have dollies for rent. I had to buy a furniture dolly! Luckily I carry straps in my vehicle and used my own strap and a blanket. When I first inquired about renting their smallest truck with a 10ft ramp, which is 15ft truck, they rang me up in a 17 footer. â€œNot what I asked forâ€ and paid 20 $more for it. When I asked to make sure, the guy at the counter had already done the transaction. When asked to change it, he stated I'd have to wait for my Refund 3-5 business days, (and yes today was a Friday) and would need to run my card again if I wanted the smaller truck. Online it gives a list of the equipment already on the truck, yes you can add to that, but I was sourly disappointed with being up sell to a bigger truck and it having nothing for moving. Taking my moving needs elsewhere in the future!JOSHUA C.
Le client n'a pas laissé de commentaire.Helena C.
I don't know why the price varies each time I use the service. The same truck for possible equal distance, and different prices.Lydia O.
Le client n'a pas laissé de commentaire.IMAD K.
Le client n'a pas laissé de commentaire.FRANK M.
Le client n'a pas laissé de commentaire.James L. | Premières impressions
Le client n'a pas laissé de commentaire.Jenny B.
Le client n'a pas laissé de commentaire.Russell R. | Expérience générale
Le client n'a pas laissé de commentaire.Daniel C.
You are ripping me off on fuel. I drove 11 miles. I put 2,5 gallons back into it to bring it to the correct mark. I have the copy of the fuel receipt from down the road from you. My semi gets 7 miles to the gallon. Your truck doubles or betters that.CODY C.
Le client n'a pas laissé de commentaire.Sarthak A.
The truck had a check engine light in technician checked it all was goodQuintin B.
Le client n'a pas laissé de commentaire.Tywaskia H.
Nothing I can think of.ANGELA R.
No hassle or fuss. They accomdated to any changes I had and made. I would use this facility againGRISEL D. | Expérience générale
thank you guys, it was a great experienceIngrid O.
Le client n'a pas laissé de commentaire.Glenn L.
Le client n'a pas laissé de commentaire.Larry L.
Le client n'a pas laissé de commentaire.jorge J.
Le client n'a pas laissé de commentaire.CHRISTOPHER L.
The were incredibly quick and efficient. The team was professional and helpful. Merci.JOHN G.
Le client n'a pas laissé de commentaire.Miriam N.
Le client n'a pas laissé de commentaire.Shardae H.
The lady that checked us in was new, staff should be fully trained before dealing with the public to avoid delays. Still a good experience overall.ANTONIO GONZALES P.
Le client n'a pas laissé de commentaire.Ricky M.
great experience. Really convenientINGRID O.
Le client n'a pas laissé de commentaire.Julie A.
Aaron Crooker is an exemplary professional and couldn't have been more helpful! Excellent customer service.Tim B. | Premières impressions
Aaron Crooker is an EXCELLENT employee for U-Haul. He accommodated me in every way possible--Meet and greet, check in, return of equipment, change of storage space size, and helping me with my own vehicle because of a back injury I was still nursing. He couldn't have been more helpful.TIMOTHY B.
Everything was clean and secure with easy access. Staff was very helpful with questions.Jeff R. | Expérience générale
Le client n'a pas laissé de commentaire.john V.
Le client n'a pas laissé de commentaire.Kerri K.
Le client n'a pas laissé de commentaire.Georgia H.
Le client n'a pas laissé de commentaire.YESENIA P.
Le client n'a pas laissé de commentaire.Kelsey G.
Le client n'a pas laissé de commentaire.PERCY P.
The unit had dog or cat hair in the seats.Randy B.
Le client n'a pas laissé de commentaire.DAVID B.
Front counter representative were awesome. Dude with the long hair, freakin RAD!! 5 starsJuan L.
I feel I was overchargedSARAH M.
Wonderful customer service! Clean. Organized. Friendly and very helpful staff!Daniel / Christine F. | Online Move In
The young lady that checked us out was great and very professional yet warm and friendly. Also, she was very patient.Alberta C.
Le client n'a pas laissé de commentaire.Kim A.
Before cancelling my reservation after failure to reach me by phone, send a text message because safe drivers drive with do not disturb on to prevent distracting the driver. I'm very upset about that but I have to give the guy credit for keeping his cool even though I wasn't being the nicest.ABRAHAM C.
Very educated and professional services peopleJOSE V.
I always get the best service at this location, customer service is outstanding. The Vans are always clean inside and out .... I rate this location a 10 1/2eborah R.
Very quick and helpful in getting the trailer turned in.John F.
Le client n'a pas laissé de commentaire.GRISEL D. | Premières impressions
Le client n'a pas laissé de commentaire.Brittany H.
Le client n'a pas laissé de commentaire.MEGAN W.
This location is convenient and friendly. I use this location quite often and every time I'm in and out within 15 min.Russell R.
Le client n'a pas laissé de commentaire.mary ellen B.
The lady that assisted me was very polite and processed the transaction very quickly. The man who met me upon equipment return was nice as well. Van was clean, no issues. Smooth , quick transaction thank you.AUBREY T.
Le client n'a pas laissé de commentaire.Cynthia M. | Premières impressions
All went well!!David J.
Le client n'a pas laissé de commentaire.JimBob F.
Keep it upevans O.
Le client n'a pas laissé de commentaire.david C.
Le client n'a pas laissé de commentaire.Steve B.
I've used the U-HAUL location several times, and the staff is always pleasant and helpful, and the equipment is always in good condition.DONNA N.
Le client n'a pas laissé de commentaire.Charles P.
merciDaniel N. | Premières impressions
That place is disgusting and they should be ashamed to even rent that out. Just tear down the whole storage and start over, include the staff.Alexis P. | Expérience générale
Le client n'a pas laissé de commentaire.DOUG R. | Expérience générale
Le client n'a pas laissé de commentaire.DOUG R. | Premières impressions
The 1st month being free is so appealing but boy if you need a 2nd month the prices are outrageous. Paid for 24hour access but yet my unit was behind the locked gate and couldn't access it after hours. Eventually I did get a clicker to open the gate but it was after I needed it. I attempted to move out of my unit multiple times but could not get anyone to answer the phone. Finally went up there again and got it handled. Love the moving trucks but do not like the storage experience I had.Brittany B. | Expérience générale
Le client n'a pas laissé de commentaire.Mary B. | Expérience générale
Le client n'a pas laissé de commentaire.Lisa W. | Online Move In
Had RV in storage for three months. Someone cut off catalytic converter. Advised management of theft and reaction was "that's too bad." No attempt was made to investigate matter, review security tapes, etc. Moved RV to more secure facility.Adrian M. | Expérience générale
Aaron and his team were wonderful! The process was quick and easy with no issues! We were in and out within a few mins.Bobadilla Linda V. | Premières impressions
Le client n'a pas laissé de commentaire.Stephen M. | Expérience générale
Le client n'a pas laissé de commentaire.Ambyr F. | Expérience générale
Aaron was friendly and helpful and very easy to work with and facility was exceptionally clean!Gina F. | Expérience générale
DO NOT LEAVE YOUR ITEM HEREROSHANDA A. | Expérience générale
Not too fond of the prices.Latosha C. | Expérience générale
Le client n'a pas laissé de commentaire.SHEREKA J. | Expérience générale
Le client n'a pas laissé de commentaire.LACHANDRA M. | Premières impressions
Le client n'a pas laissé de commentaire.Evelyn R. | Expérience générale
Le client n'a pas laissé de commentaire.Emily B. | Expérience générale
Overall I'm satisfied with everything except with what I paid for the truck rental. I think 130 $was a bit much for a rental for a couple of hours. I know I won't be renting a truck if I have to move again. I can imagine how much it would come out to if out go to another State.Guadalupe G. | Expérience générale
storage facility was kept clean. moving carts were always available. Kept my items in storage for one year and never had a single issue. I would definitely store my items there again.Salvador P. | Expérience générale
Fast and convenientFranclean T. | Premières impressions
Le client n'a pas laissé de commentaire.Bobbie T. | Expérience générale
Le client n'a pas laissé de commentaire.david m. | Expérience générale
My only complaint is the location doesn’t have an elevator or anything to help with moving up steps.Latosha C. | Premières impressions
Le client n'a pas laissé de commentaire.amber W. | Expérience générale
Le client n'a pas laissé de commentaire.Cecilia G. | Premières impressions
I feel I can trust leaving my vehicle safe at the uhaul place. thanks for being so cortious to me and taking hood care of my vehicle.Heriberto B. | Premières impressions
Please call me 580-647-3888Valerie M. | Premières impressions
Le client n'a pas laissé de commentaire.FRANK M. | Expérience générale
Le client n'a pas laissé de commentaire.kevin h. | Premières impressions
Arron was very helpful and professional.Shawn K. | Expérience générale
Le client n'a pas laissé de commentaire.Sophia A. | Premières impressions
Le client n'a pas laissé de commentaire.Robert H. | Expérience générale
This store manager was rude and unprofessional. He was rude and insensitive concerning our storage.Ariel H. | Expérience générale
Sales person was friendly and helpfulStephen M. | Premières impressions
The lady at the counter was condescending.Margrita O. | Expérience générale
aJames W. | Expérience générale
Friendly and helpful staff. Great service!!!Jose B. | Premières impressions
Amazing stafflatoya t. | Expérience générale
Aaron was great. He was very professional & courteous. He made my move in easy.Shawn K. | Premières impressions
Great serviceMichael C. | Expérience générale
Great facility and staff!Craig W. | Expérience générale
we intended to only use the free month after our rental but felt secure and confident to leave our belonging in their care for as long as we needed. Thank you to the U-Haul Division street staff!candy k. | Expérience générale
No commentnancy h. | Expérience générale
Easy to do business with!billy w. | Expérience générale
I could never get anyone to ever answer the phone on several occasions when I had Questions. I had to physically go to facility to get things done. Very frustrating.brenda s. | Expérience générale
Good jobMichael W. | Expérience générale
This facility has a Mgr that speaks down to his customers. Bad attitude & general doesnt care about customers. I never moved my stuff in due to his attitude. never used the unit so I need a refund.LINDA M. | Expérience générale
Good customer serviceMichelle A. | Premières impressions
Great service by the staffsherri m. | Premières impressions
AAngel P. | Expérience générale
Unorganized, rude customer service, and horribly manageddanzel o. | Expérience générale
The manager there Aaron is extremely helpful in everyway possible, not only does he greet the customers he also assist in anyway he can, very friendly and hard working I've never seen him sitting.shirley w. | Expérience générale
I enjoyed the U-Haul so much and just love the people but somebody who used their cell phone while waiting that isn't business at all , hope y'all understand what I mean . Enjoy with your business !walter s. | Expérience générale
It was the perfect experience for what I had to do. Moving is hard but these guys made it as easy as posssible.GREGORY P. | Expérience générale
Very friendly and helpful. The best service I ever had.Ninette F. | Premières impressions
The young lady had a ugly attitudejacqueline m. | Premières impressions
Excellent service à la clientèleShiela T. | Premières impressions
Everything goodcrystal p. | Expérience générale
I found hypodermic needles around my storage unit when I was moving out. Place also looks run down compared to when I moved in.LIAM F. | Expérience générale
Rented storage unit. Told had to buy lock. Storage unit unavailable due to prev cust lock. Returned lock. No credit for lock on stmt. Dumb. Waste of my timePete H. | Expérience générale
They were very helpful. The people are very professional.Leah R. | Premières impressions
Everyone was very friendly and helpful. Building was always clean and well maintained.Lesa B. | Expérience générale
I have had to leave my things in storage for a very long time. The facility and personnel at the 2315 W Division St location have always been top notch.NANCY P. | Expérience générale
Everybody was ok they lock me out of my storage room couldn't get in to put my things in storage I had to wait until the next day thank youAnn F N. | Premières impressions
GOOD JOBNedra B. | Premières impressions
Never had a complaint. Happy from start to end of stay.LEON W. | Expérience générale
Very professional ,knowledgeable about company informationLAFAYETTE D. | Premières impressions
Awesome placeShannon L. | Premières impressions
The manager and associate on duty were more than helpful and very friendly. They exceeded all expectations. I appreciated all of their help!CRYSTAL T. | Premières impressions
Good service and friendly.mohammad k. | Premières impressions
I had the chocks under all four wheels of my boat taken and when we told the office they did not seem to care.al B. | Expérience générale
Manager was rude. Demanded I move out within 2 hours and refused to refund my rent Claiming broke some unspecified rule about accessing my space at ight although I was paying extra for 24/7 access.Randy H. | Expérience générale
The ladies there were helpfyl and knowledgeablezina l. | Premières impressions
Bienelliott g. | Premières impressions
The employees were very helpful and polite! Great customer care.maritza f. | Expérience générale
Long storyTeresa W. | Expérience générale
Receptionist here is professional and helpfulLuan N. | Premières impressions
Staff was really great , I had a liking problem and immediately they repair and gave me a refund , I really recommend that placemaria s. | Expérience générale
always find the staff excellent and above average in their willingness to get your needs solved and in a manner that gets your attention to detailphil w. | Expérience générale
Pal B. | Premières impressions
Great experience. Good customer service.jacquelyn g. | Expérience générale
Was disappointed that some entrances to the facility were removedpaul a. | Expérience générale
Great customer service!STELLA R. | Expérience générale
The unit we reserved on Monday wasn't available on Friday. Manager was unable to provide us with what we needed, unless we agreed to spend more money.Nathan B. | Réservation
the team members assisted in a great manner, made the experience easier than thought. Thank you uhaulJoseph T. | Réservation
Jeri, at the Arlington location was just so wonderful. I have not seen her for months and when I stop in to say hello she called me by my name. I thought that was great she remembered my name.carey m. | Expérience générale
The staff was very professional and courteous. I would recommended their service to friends.carolyn t. | Expérience générale
Looking forward to a long and mutually-benificial relationship. Very excited that we can store our motor home here without worrying about its safety.Rich S. | Expérience générale
Your facility was not only clean, and well maintained, it was SUPER CLEAN and WELL MAINTAINED! Staff was great, and I would recommend you folks to anyone. Best to all.Jack G. | Expérience générale
They were always very busty. Couldn't get them on the phone over 5calls. Only real issue is I stored sensitive items in climate control. When by one day to add an item and the climate was broke.Steven S. | Expérience générale
Great place for your moving and storage needs in the Arlington, TX area!Donald S. | Expérience générale
Thanks for a friendly service.Laureano A. | Expérience générale
I was paying for a climate control unit and for at least 2 months it was over 100 degrees in there but I was still changed the full price.kathryn M. | Expérience générale
The manager Jeri Butler was very professional and courteous.Scott B. | Expérience générale
We weren't sure if we were going to store our motor coach here on a long-term basis, but after the incredible customer service we received from the staff here, this will be our permanent storage spotRich S. | Réservation
No area for trash. Had to take trash with me. Wanted to donate clothes, but was told I could not leave them without paying another month rent. Very unfriendly lady spoke harsh as she left the facilityBILLY C. | Expérience générale
Very helpful!Barbra P. | Expérience générale
Knowing storage was inside was even more comfortable & convenient.Benjamin R. | Expérience générale
Jerri, and her crew are all friendly, and efficient. I was treated very well by all the employees.jim c. | Expérience générale
The manager, Jeri, was extremely helpful throughout the whole process. I have used this facility for 3 years, and Jeri has always been cheerful, dilligent, and respectful during all of my visits.GUY W. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!