Customer service reps were courteous and very accommodating.VICTOR B.
Customer Reviews for U-Haul Moving & Storage of Beavercreek
Pour nous contacter
Beavercreek, OH 45432
(N Of E 35)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Échange de bonbonne de propane
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Scheduling worked with us when we needed to extend the use.ISAIAH T.
Le client n'a pas laissé de commentaire.MARIA W. | Premières impressions
Le client n'a pas laissé de commentaire.SHELIA S. | Expérience générale
Completely satisfied. Sales rep was excellent!CHARLENE M.
Le client n'a pas laissé de commentaire.BRANDON J.
Le client n'a pas laissé de commentaire.RUSSELL G.
Very helpful customer service!JANET G.
Le client n'a pas laissé de commentaire.Kyle G.
Very friendly and helpfulSUSAN B.
Le client n'a pas laissé de commentaire.Vickie G. | Online Move In
Dakota was a phenomenal resource. He was courteous and prompt. I didn't think I've had a better customer experience lately.RICHARD H.
Place was fine. Folks were okay.Rodney H.
Keep doing what you're doing!eugene R.
Le client n'a pas laissé de commentaire.ISAAC W.
Dakota is very friendly and runs the facility smoothly, he is also very accommodating. I had a problem with my uhaul lock that I just bought a month ago 2 prior and he replaced it for free. Matthew was a great help on my last day using uhaul self storage, he was able to answer all my questions. Overall everyone has been super helpful and they are a great team!Courtney K. | Expérience générale
Le client n'a pas laissé de commentaire.CHARLES S.
Absolutely love the staff. They are always so wonderful and very polite. I have moved 4 times in the past year different family members. The staff has been very accommodating and very helpful. I would never go to another place, no matter how far the drive. Thanks so much for all you do. Definitely give them a big raise or bonus!DEANA I. | Expérience générale
Le client n'a pas laissé de commentaire.David C.
Le client n'a pas laissé de commentaire.Eric P.
Have had a wonderful experience both times we have rented a truck from them!NELTSON M.
Keep up the fine work.DAVID J.
Also great service at the Mills Rd location. Return many rentals to this location over the years and always excellent.DAVID N.
Process to order and drop off a van is really a mess. We tried to use the drop off procedure and weren't able to connect for over an hour. Left the vehicle there overnight and had to drive back the next day to give the keys to an employee. What a terrible jenked up system!LAWRENCE B.
I picked up the truck with 3/8 tank of fuel. Turned it in with over 1/2 tank, you need reimbursement.MATTHEW K.
Le client n'a pas laissé de commentaire.DAVID I.
Le client n'a pas laissé de commentaire.Coryn L. | Expérience générale
Le client n'a pas laissé de commentaire.Michael D.
Le client n'a pas laissé de commentaire.Richard M.
Le client n'a pas laissé de commentaire.JOHN M.
Le client n'a pas laissé de commentaire.Richard M. | Premières impressions
Le client n'a pas laissé de commentaire.GROVER C.
Le client n'a pas laissé de commentaire.EDWARD W.
The truck had previously been used to haul dirt and brush or leaves. The inside of the cargo area was not clean. We had to clean it before we used it to haul furniture. We also cleaned it following our use as the contract requires.EDWARD S.
Le client n'a pas laissé de commentaire.JOHN D.
The employees at Uhaul Beavercreek are first rate!TIMOTHY R.
The agent was not friendly and he did not go over the operation of the vehicle at pick-up. I was thankful for the cruise control and the inside lights when doors open to clearly view cargo at night. I think the charge for the blankets was high and should be a refund for those blankets not used. I only used 2 blankets.WILLIAM G.
The staff is always polite and helpful, great experience storing our items!Erin S. | Expérience générale
Le client n'a pas laissé de commentaire.RANDY S.
Le client n'a pas laissé de commentaire.RICHARD E.
Le client n'a pas laissé de commentaire.KALPESHKUMAR P.
Parking is a little tight here, but I realize you have limited area.Tosha P.
Horrible self return expierenceâ€¦ shitty website and no email receiptBRIAN D.
Le client n'a pas laissé de commentaire.ANGELA R.
We had issues with the original pickup in Xenia, Ohio. I tried to use the app for self pickup and it did not go well. The process was not self explanatory. Instead of asking for a headshot, maybe ask for a selfie. Also, instead of just giving the truck number, it should give an image of where to find it. I assumed it was the license plate number and didnt think the vehicle was there. Because there was nobody in the office at the location, it delayed our move by nearly a day.jennifer E.
Dakota eased my concerns on the facility and was very helpful in getting me settled in.KAREN B. | Premières impressions
Le client n'a pas laissé de commentaire.Gerald M.
Have used this location before for both pick up and return. Can not complain about anything. Would recommend.David S.
Le client n'a pas laissé de commentaire.SHELIA S. | Premières impressions
Le client n'a pas laissé de commentaire.CHRISTOPHER K.
Le client n'a pas laissé de commentaire.STEPHEN E.
Way to expensive. 99Â¢ a mile is outrageous. Next time I will be going with EnterpriseMELISSA M.
Customer service on point. Helpful, informative, thorough and friendly. (Jeremy is the gentleman who helped with move in process)Brandi J. | Premières impressions
Excellent customer serviceBrandi J.
Nothing, Jeremy was awesome. Very friendly, professional and helpfulLEE S.
Everything already seems top notchJohn F.
Le client n'a pas laissé de commentaire.RANDY S.
Again, very attentive and helpful staffDavid W.
Le client n'a pas laissé de commentaire.LYNN W.
Great customer service!NICHOLAS W.
Le client n'a pas laissé de commentaire.James T.
Great service at the counter!NICHOLAS W.
The staff was exceptionally helpful in arranging for transfer of our belongings to a new unit after the door to our current unit was damaged by an irresponsible driver making a gross backing-up error at an adjacent unit.sandra v. | Premières impressions
Door of my unit fell on my shoulder injuring my shoulder, rendering me helpless for a few days, staff wrote it up but during my three month rental was not repaired and the rope also dry rotted and I had to replace it myself, had to have helper hold stick/pole to keep door held upMARK J. | Expérience générale
Considering the time of month I was not only able to rent a trailer, I was able to extend it too! Got all my stuff moved, now I'm saving money. Woot, woot!REBECCA R.
The employee working that day seemed to be the only one there and was not very helpful or professional. Very strange location. I usually like to do everything thru the app, but even the app seemed to not work as well as usual either.Lindsey R.
Le client n'a pas laissé de commentaire.Nelson S.
Le client n'a pas laissé de commentaire.JERRY F.
Great storage facility.KAJEZA H. | Premières impressions
I worked with Kelsie Redd, who was outstanding! Great job.TIMOTHY R.
Le client n'a pas laissé de commentaire.DOUGLAS Z.
Le client n'a pas laissé de commentaire.DOUGLAS C.
Le client n'a pas laissé de commentaire.RICKY W.
Le client n'a pas laissé de commentaire.GREGORY B.
Le client n'a pas laissé de commentaire.QUANSHENG L.
Le client n'a pas laissé de commentaire.Tim F. | Expérience générale
Dakota was excellent. He was able to rearrange the rental so it worked for my schedule and budget. Then he went out of his way and let me use a charger! Great owner!!!JOSEPH D.
Le client n'a pas laissé de commentaire.Christopher D. | Premières impressions
Le client n'a pas laissé de commentaire.David M.
Le client n'a pas laissé de commentaire.Jonathan D.
Le client n'a pas laissé de commentaire.HASNAIN S.
Everyone here was nice and efficient!ELIZABETH C.
Le client n'a pas laissé de commentaire.LARRY B.
Le client n'a pas laissé de commentaire.Grant K.
Good experience. Shop worker very nice and knowledgeableALYSON N.
Everyone I interacted with were excellent and attentive.Robert M.
The young lady and the young gentlemen that helped me were knowledgeable and friendly. Very easy and quick experience. A+BURRIS D.
Le client n'a pas laissé de commentaire.Jeffery P.
Le client n'a pas laissé de commentaire.KAREN C.
Great Service!!!Donny S. | Expérience générale
Le client n'a pas laissé de commentaire.James T.
Le client n'a pas laissé de commentaire.STEVEN W.
Le client n'a pas laissé de commentaire.rebecca p. | Expérience générale
Great service!JUDITH N.
Everything was outstanding!TODD W.
Le client n'a pas laissé de commentaire.ANGELA R.
The representative at this location was willing to work with me, change the reservation start time so that fit into my schedule, and the rental worked out well.FREDERICK H.
Le client n'a pas laissé de commentaire.John P.
Employee was concise and helpful. Van was extremely clean. Drop off was quick and easy.ALI K.
It didn't have the lock inside the unit but we went to the front counter and he gave us one and apologized! No worries! Thanks so much!Cassandra W. | Online Move In
My one issue was that I was expecting there to be a lock in the unit waiting for me but there was not. Other than that, instructions were clear and helpful, registration was great: quick and easy. Getting in and out was simple. The location is small so storage for the uhaul rental equipment wasn't great and created some Obstacles to navigate around but otherwise the property was fine. I would choose to go here again.Jesse C. | Online Move In
Le client n'a pas laissé de commentaire.Jessica B. | Premières impressions
We over filled the gas tank and we did not receive any compensation for thatâ€¦ we should have gotten 10 bucks off the bill â€¦.PHILIP U.
Manager was excellent at getting me the trailer I needed, awesome customer service. I visit her for ALL my rental needsMICHAEL D.
The two men working there were very friendly and helpful.TERRY H.
Le client n'a pas laissé de commentaire.DANIEL D.
Le client n'a pas laissé de commentaire.MICHAEL B.
Le client n'a pas laissé de commentaire.Anthony D.
Le client n'a pas laissé de commentaire.EDWARD D.
Dakota was great to work with!Brenda R.
Le client n'a pas laissé de commentaire.JUDITH N.
I had a reservation for 1200 am from the U-Haul website. I noticed the business was going to be closed at 1100pm, so I went in to chat with them (because they dont answer their phone). They said they wont be open so come back in morning around 8-9am. I did just that and they gave away my 26' truck to someone else because I didnt pick it up at 1200am. I was furious. I had to go get a 20' from another location which added another 40 miles to my rental, thus 40 $more. Completely unacceptable.JACOB S.
Le client n'a pas laissé de commentaire.JACOB S.
Le client n'a pas laissé de commentaire.EMMA M.
Le client n'a pas laissé de commentaire.Thomas N.
Thank you so much! :)Shanna M. | Premières impressions
Nothing. Excellent service.PATRICK L.
Oil/Check engine light flickered on & off and the entire screen flashed white now & again. VERY distracting!KATHRYN S.
Le client n'a pas laissé de commentaire.Jeffrey S.
The rental was easy to set up, Representatives we're all helpful and courteous, and everything worked as promised. That is why I always return to the Beavercreek location!JERRY P.
I reserved a unit online because it said it was available. I reserved it 5 days ahead of time and when I arrived at the facility I was told the unit www not available and had to get a bigger unit that I didn't need that cost me more money. 5 days you had to call me to tell me the unit was available and no one did. I'm not happy and will not use the facility again.Kendall W. | Premières impressions
Le client n'a pas laissé de commentaire.JOHN L.
Dakota. Easy to work with. Friendly. Helpful.SEAN B.
Le client n'a pas laissé de commentaire.layla l. | Premières impressions
The grounds are clean the facilities clean everything seems well organized. The staff has always seemed to be friendly and informative and helpful. My only gripe is that it was stated that it was climate controlled even though it's an outside unit and I have experienced molds and mildews,.MARY K T. | Premières impressions
Dakota, Matt and Kelsey outstanding for truck and storage needsMARK J. | Premières impressions
Very helpful staffJohnny K. | Premières impressions
Le client n'a pas laissé de commentaire.anthony B. | Premières impressions
Le client n'a pas laissé de commentaire.Veronica O. | Premières impressions
Le client n'a pas laissé de commentaire.paul h. | Premières impressions
Very positive experience, facility is close to my house and the staff are friendly and helpful.Todd H. | Online Move In
Customer service rep was very helpful, fast and courteous despite multiple customers requiring service. Very knowledgeable agent. I did note damage to the exterior gutters and shifting of interior ceiling tiles, but was assured the facility was aware and repair was imminent!francis c. | Premières impressions
Kelsie was extremely helpful and wonderful to work with. I will definitely be back!JOSHUA D. | Premières impressions
Great service! Very helpful and patient. Knowledgable and went out of her way to help with decision. Very appreciative.eric k. | Premières impressions
They only thing I was confused about was, I thought the first month was free. I had to pay for the first month when I went to sign the the paperwork. So I paid for a reservation and then the 1st month.Sheena S. | Premières impressions
Very pleased. First time ever renting a storage unit. Quite a selection to choose from. I will be using other services U-Haul provides.deb r. | Premières impressions
Everything was explained thoroughly and the owner was very helpful in making sure that I had everything I needed.CHRISTOPHER C. | Premières impressions
Services supplémentaires à cet emplacement
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Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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