Évaluations des clients U-Haul Moving & Storage of Bellerose

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Bellerose

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L H. le

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Le client n'a pas laissé de commentaire.

Glenford N. le

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Very good

Kerton L. le

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Le client n'a pas laissé de commentaire.

John T. le

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Le client n'a pas laissé de commentaire.

Jessica M. le

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Derrick was great at check in. Thank you!!!

Jason W. le

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Le client n'a pas laissé de commentaire.

Carlos V. le

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Le client n'a pas laissé de commentaire.

Warren T. le

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Le client n'a pas laissé de commentaire.

Matthew T. le

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Made a reservation over a week before the day needed. One hour prior to pick I was sent an e-mail that I had to drive to another location bc my reservation could not be honored at Bellerose .. completely unacceptable.

aleyda S. le

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Le client n'a pas laissé de commentaire.

Rama N. le

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You should try leaving the key in the lockbox when you have a 24/7 truck share reservation. You wasted three hours of my night, started my reservation at 12:30am and never got a key until 7am. No compensation, no sorry, nothing. Terrible experience. Never again.

John S. le

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I wouldn’t change a thing. The staff was very helpful and friendly and I had a quick pickup and drop off each time I’ve come here .

Christopher T. le

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Le client n'a pas laissé de commentaire.

Jimmy L. le

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Le client n'a pas laissé de commentaire.

Janine C. le

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Nothing the staff was awesome and helpful

Cynthia P. le

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Le client n'a pas laissé de commentaire.

LEONARDO O. le

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Good customer servicec

Ana B. le

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Vehicle was clean, however it does need maintenance. Run vet slow there are few lights on in the dashboard. Overall I enjoyed the courtesy and friendly environment at your location. Thank you

michelle h. le

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Moving is such a stressful experience but Charles lightened the load. He was so pleasant, patient and thorough in his explanations. He went above my expectations.

Julianna M. le

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Le client n'a pas laissé de commentaire.

Chelsea L. le

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Le client n'a pas laissé de commentaire.

Michael C. le

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Excellent customer service, quick and easy reservation online.

Hussein E. le

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It was busy when we arrived to pick the car; maybe there should be two attendants especially on Sunday morning which is peak time. The agent who assisted was very courteous and patient but there was only so much he could do Otherwise overall it was all good

William D. le

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Le client n'a pas laissé de commentaire.

Solange A. le

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Keep doing the great job

Abdal S. le

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Le client n'a pas laissé de commentaire.

Catherine S. le

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Le client n'a pas laissé de commentaire.

LINO R. le

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Le client n'a pas laissé de commentaire.

tanya L. le

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Was not happy! Over priced and you could never get in touch with a manager!!!! Employees were rude and not cooperative! I will never use this facility ever again!!!!!!

Daisy T. le

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This is not my first experience at this location. I could not miss this opportunity to acknowledge their service and I am sorry I did not get the chance to complete this before. The Manager Everett is exceptional as evidenced by the customer service levels of his store. I have been in management for approximately 35yrs and therefore am capable of recognizing talent. The key points cleanliness, overall appearance, warm and friendly staff... Great experience overall! I will definitely recommend to my friends and associates and I will make every effort to continue doing business here. Please make sure the manager and staff see this. It has been my experience that negativity is always amplified and positivity goes unnoticed. It is important that, they continue this path of consistency to insure a successful team. The only thing I can see for process improvement is the operating system needs streamlining.

NATHAN U. le

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Very helpful

Catherine S. le

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Le client n'a pas laissé de commentaire.

Ovidio M. le

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check all the lights for the trucks because i was not able to use the back light when i was putting my furniture in the back area

Ricardo R. le

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The Employees who helped me with both the rental and return were exceptional. They know their job and we courteous and friendly. Even though this location is not the closest to my home I would not only use but recommend it to anyone. Thank you

Walter M. le

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Everything was great.

James T. le

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Very friendly and professional!!!

Alan S. le

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Le client n'a pas laissé de commentaire.

Michael M. le

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Staff was excellent. Truck needs to be retired. Too old.

Marcos S. le

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Is good place

Regjep K. le

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Great staff

Anthony V. le

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Le client n'a pas laissé de commentaire.

Carmen M. le

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I particularly appreciateed the customer service. Derrick H. gave me. He was very professionals and attentive.

Jerry W. le

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Great experience with U-haul.

Jodie W. le

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I needed a uhaul and storage unit & this U-haul / storage unit was a great place. The staff was soo helpful and well knowledgeable of items I would need. I would like to especially like to thank Nya.

deardra c. le

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Shane went above and beyond during our move - excellent customer service. We thank him.

Vito P. le

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Service in bell rose was excellent,, new equipment,, highly reccomend

DAISY R. le

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Have to complain with staff or with the facility. Will return back if and when I need them again. Thank you for your time and support when needed.

david e. le

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My sales associate, she was extremely helpful with my decision making, size of the unit and payment options. She also showed me exactly where my storage unit is, I will recommend her and u-haul again.

keosha t. le

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Outstanding customer sercice. The staff is very helpful.

John S. le

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the site is well attended, the emmployees very respectful and attentive to customer needs.

Jiby G. le

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Great customer service especially Shane , he was very patient and guided us on best options as we were doing the whole storage uhaul experience for the first time

RAYMOND J. le

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None

Edward F. le

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Everett the manager was very helpful, thank you once again

maurice n. le

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Great customer service,

Christopher M. le

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I rented a small storage unit on the second level of the facility. Getting up the ramp was difficult when I had the U-haul van. Otherwise, I have no complaints. Facility helped me with my needs.

EVET S. le

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Staff was friendly and helpful

RONALD J. le

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Staff were helpful

Kimberly H. le

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Convenient,clean ,organized employees extremely helpful and professional.

Vincent P. le

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I was REQUIRED to purchase a DISKUS LOCK. After I placed all my property in the storage the manger “Everett” said they will VOID my contract and cut my lock. They even printed out the DISKUS lock info

EMILY L. le

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Boxes were promised to be ready for picked up at 7a. Movers could not pick up boxes until 4p. Employee did not know how to fill out paperwork causing delay. Called many times and they never picked up.

Amandeep S. le

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Good service

Abel A. le

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Staff always provide quality service although they appeared understaffed.

Sheener B. le

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General Manager Mauri and her staff were awesome and I did observe as they gave myself and others excellent customer service at the Bellrose Location in Queens New York. Please commend GM Mauri.

Justine M. le

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Customer service was VERY slow. I waited in line behind 1 customer for 30mins. because there was 1 person at the counter and 4 people were behind me. A staff member helped one person and disappeared.