When I order the trailer on college point and I got all the confirmation, when the day I pickup on college point they said the reservation has been canceled and they send me to Jericho turnpike. When I call customer service to file complaint she said she don't see any cancell reservations and not very helping my issue .
Location de remorque et remorquage à Bellerose, NY chez U-Haul Moving & Storage of Bellerose
Déménagement en provenance/direction de Bellerose, NY? Les remorques fermées et carrossées de U-Haul sont ingénieusement conçues pour protéger et retenir vos biens précieux, alors que nos remorques ouvertes sont idéales pour tirer des matériaux de construction ou d’aménagement paysager et des articles de gros volume. Les remorques pour voiture de U-Haul sont dotées de rampes à chargement facile pour un chargement sans effort des véhicules, alors que nos remorques pour moto sont légères et faciles à remorquer. Obtenez GRATUITEMENT des estimations de tarif pour la location de remorque à Bellerose, NY 11426 dès aujourd’hui!
Obtenez GRATUITEMENT des estimations de tarif de location de remorques ouvertes et fermées, pour voiture et moto à Bellerose, NY
Les remorques fermées à Bellerose, NY sont légères, aérodynamiques et conçues pour offrir une plus faible consommation de carburant, facilitant le remorquage. Chaque année, des millions de familles utilisent nos remorques carrossées pour déménager. U-Haul offre une vaste sélection de remorques carrossées à louer dans la même ville ou pour un aller simple. Consultez les tailles de nos remorques fermées et réservez en ligne une location de remorque chez U-Haul Moving & Storage of Bellerose!
Les remorques ouvertes sont idéales pour le remorquage de charges grosses ou surdimensionnées à Bellerose, NY 11426. De nombreuses remorques ouvertes sont louées avec une rampe de chargement pour plus de commodité. La sélection de remorques ouvertes offertes chez U-Haul Moving & Storage of Bellerose représente une solution abordable pour des projets d’amélioration résidentielle, la livraison de meubles ou le remorquage de véhicules récréatifs. La location de remorque ouverte est également populaire auprès des entreprises pour la livraison et lors de salons commerciaux. Les remorques ouvertes sont offertes en une variété de dimensions et de styles afin que toutes les voitures puissent les remorquer.
Remorques pour voiture
Déménager à l'autre bout du pays en transportant votre voiture sur une remorque pour voiture représente une manière sensée d'économiser du carburant et d'épargner des milles d'usure à votre véhicule. Notre chariot de remorquage représente une solution de remorquage abordable pour les véhicules à traction, alors que les remorques porte-voiture sont idéales pour les déménagements de longue distance. Les deux remorqueurs offerts à Bellerose, NY conviennent à la plupart des véhicules et ils représentent également une option plus économique que de faire appel à une dépanneuse lors d’une panne. Que vous remorquiez votre voiture avec un camion de déménagement U-Haul ou avec votre propre véhicule, vous pouvez louer une remorque pour voiture pour un déménagement dans la même ville comme pour un aller simple.
Remorques pour moto
Les remorques pour moto sont légères et faciles à remorquer en plus d'être équipées d'une rampe de chargement facile d'accès. Chaque remorque pour moto est également équipée d'une cale intégrée pour les roues avant et d'anneaux d'attache robustes pour soutenir les motos les plus lourdes. Réservez en ligne dès maintenant votre remorque pour moto à Bellerose, NY !
Accessoires pour la remorque et le remorquage
Entrez l'information sur votre véhicule et nous vous aiderons à trouver la bonne attache.
Achetez des boules et des montages d'attache de remorque standard et spécialisés.
Évaluations des clients
I signed in and uploaded my documents for a faster checkout. The process of checkout was still long. They rechecked everything I did, which defeats the purpose of doing it online.
All I did was drop off key. The young woman behind the desk was friendly and great
Overall very good service. Girl at desk was very good, very knowledgeable. Used this location several times.
Make sure u inform the customer verify the start milage My uhaul agent try to charge me 50 miles for 11 mile trip and charge me for their mistake. It is not the customer obligation to ensure correct mileage is written down .The agent was also annoyed at me for their mistake no apology offered
Found the vehicle in good shape. Could had been instructed on vehicle operation. Also the vehicle needs a wheel alignment. Please check, was fun taking it on the New Jersey turnpike!
I have video footage of the rude behavior that the representative displayed toward other customers and myself.
Jasmine at the Bellerose location was terrific, super friendly and helpful. She went above and beyond to provide us with great customer service.
I returned the van after hours. No matter what I tried to do the remote return would not go through. I had all my settings on my iPhone correct to be able to send my location but it never did. Plus, the Wi-Fi for the store was not accessible. I could not connect to their Wi-Fi. I did call the one 800 number and spoke to someone. But then I had to wait 45 minutes to speak to someone. Although the representative was very kind and helpful, waiting that long was very stressful. Returning the van after hours was an arduous and stressful process. We had a long day moving items and just wanted it to be quick. Very stressful. It doesn't work. Otherwise my experience was good with the store. As well as the equipment.
I booked my truck for 12:00 pm but day before my booking I went to talk If I can pickup at 10 instead of picking up at 12:00pm so she ok no problem... next day I went to the location lady asked how may I help you I said I am here to picking up me tuck & it was 11:00am She said oh that's you I been trying to call you since 8 o'clock I said you can check my number phone I've not get any missed call.. she was like oh that tuck is not washed yet wait let me go clean.. so what was that I could not understand her.. very unprofessional!
Staff who assisted was very detailed and clear in her information. Hoping that every staff will use the same customer service skills. I really appreciate her and thank her for providing all the information before leaving the U- Haul location
That the van is cleaner windows etc
Employees were super helpful and nice
Reserved in person at 8 store didn't open until 9 finally when I walked in at 9 truck wasn't ready it needed cleaning first. Horrible. Enjoy my hard earned money.
One person at counter - did well but would be more efficient to have more check in counter personnel
The girls that worked the front desk counter, were very friendly, knowledgeable and helpful. Made everything easy. Only problem was, although the van was new, it was missing a passenger side mirror when I picked it up
U-haul could hire more staff! Your company could stand to increase spending on crucial human staff. There were only two people at the location doing everything: answering phones, helping customers finish checking out their vehicles, and cleaning vehicles as fast as they could to get them ready for the customers. Those two were amazing and should be making at least$100,000 a year with stock options. Are they well compensated?
The manager, Jasmine Carter was great! Sped me through the process & helped with all the details. The U-Haul website, however needs to be updated and not allow the booking of equipment that doesn't exist!!
Need more staff
I've sent two long emails already without any response and have pasted it below. Some seriously unacceptable lack of customer service and empathy. Please contact me soon for refund options, this made the start of my move unneccesraily stressful. Previous email: I wanted to touch base with a representative regarding issues with the pickup of my reservation this morning. I was called late before the night of my reservation to let me know that the location(10 minutes away) I had reserved a truck at no longer had my truck and that I could pick it up at another location (45minutes away) instead. They guaranteed that I would be able to do the mobile pickup at 8am as I had requested in my original reservation. Upon arrival I followed the instructions for pickup and came to a screen that said I'd have to wait till the location opened. I called a representative and they were anything but empathetic and said the other folks messed up and didn't put a key in the lockbox for me so I'd have to wait. When the time came to actually pick it up at 9am, none of the supplies I ordered were in the truck or even in stock. Now an hour and a half behind schedule I got in the cabin of the truck to get it back to our house and found hair, dirt, leaves, coffee and soda stains, and dust everywhere inside as though it hasn't been cleaned in weeks. The outside of the truck didn't have any damage but there were layers and layers of bugs, again, like it hadn't been cleaned in weeks. On top of all this, every person in line behind me at the location has the same issues of being adjusted last minute with a headache of difficulties and curveballs. This is unacceptable in a time when people need to be provided reliable, safe, equipment to move. All of this doesn't nearly add up to the almost $3000 cost of renting this truck. I would like to request, at minimum, that I be reimbursed for the missing equipment, a few tanks of gas, and some cleaning fee. Ideally I'd love my rental fee cut in half for the time it set us back on our time sensitive move, and that we had to purchase more equipment to properly and safely pack our home and move across the country. Let me know what other details you need. Cheers, Tim Heller firstname.lastname@example.org
Explain to your customers that the rental Vans are $125 per day not $19.95 per day. The Service oil light was on the whole time I drove it.
Everything was perfect from me...
More people at the front desk. I had to wait 30 minutes on line just to get the truck keys. I did the online check in but it did not help
I was looking for Box type vehicle, but not available.
We first I sign up to do the share program. Got there for 8 am and the system then told me to wait till 9 am . 9 am came and I still had to wait another 45 min before I got the truck . I waste so much time .