Getting the bill correct. I did 69 miles and got billed for a 100 miles.anthony P.
Moving Truck Rental in Bellerose, NY at U-Haul Moving & Storage of Bellerose
Pour nous contacter
Bellerose, NY 11426
(At Little Neck Parkway)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 7h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Bellerose, NY 11426
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The costumer service lady was plainly rude and I would never ever would rent again from this location.AGIM D.
My only complain is the service is very slow. I waited for almost 30 minutes before I got called and there was only 2 people in from of me.ZULFIKAR A.
The lady helping me was so great and she honestly takes a lot of pride at her job!Jonathan V.
Great job corie wasIndira S.
The manager and her staff tried not to take extra steps that help costumers to gain positive experience. For example, they could not prepare the truck that I reserved and I needed to use a smaller truck that significantly impacted my move, but the manager did not want to take an extra step to make an adjustment and push me to just drop off the vehicle and encouraged me to check out whiteout letting me in. In addition, when I returned unused card boxes, they did not know how to do. I figured that they tried not to take an extra step because they don't know how to do or they are just lazy. Unfortunately, my experience at this office was really poor.KOICHIRO S.
There was about 35 miles of gas left when I picked up my rental truck recently. For future, people should be required to put gas into whatever they are renting before returning it. If not, a monetary penalty should apply. Otherwise, this was a good experience overall.Tom L.
Bill not settled on return of equipment settled at higher price later I still don't agree on charge on cc for last amount of $97 and changeJATENDER B.
Great place! Your employees were great! Thank you.SCOTTJOSEPH W.
You have to explain about Ezzpaz Have to say about fees and gasJAIMEE L.
Good service overallJATENDER B.
I had the BEST Customer experience with Miss Cali. She is an exceptional employee... professional and affable. I wanted to take her home with me as my daughter! All the paperwork was explained thoroughly and expeditiously. It was a grest experience and I left smiling after a challenging day of moving. Asking for a one day extension was a snap with her over the phone. I didn't catch the other two namea of the other two employees that were in the lot when I returned the car , but they salutrd my friend and I and when he said aloud"now the sign off", they overheard and said there was none and we could be on our way. All was a wonderful Customer Service experience, outstanding in today's moody world. I will always use this location and recommend it to everyone in Queens. Many thanks to all! Bridget MurrayBRIDGET M.
Long wait times, employees dont go ever rules properly, and blame you for damage when they did not do their job and find damage before you rent. I would never come back to this location.Adam S.
Hard working ladies that treat the customers with respect. No improvement necessary if this is the norm.KENNETHCY C.
Have at least two staff at the register to make the pick up process faster.Michael S.
Trailer marker lights weren't functioning and tires were bad.Peter M.
my experience was terrible. rented a truck to pick up in manhasset and even confirm on phone w/guy there. when went there sunday 4/18 to get truck, place closed, didn't answer door or phone. called uhaul. they said now i had to go to bellrose for van which was totally out of my way. got there, then computers went down and was there 2 hrs (alison in office said system was down prev day also). alison had to do my reservation all over again on her cell. did my move, returned truck after 5pm. supposed to drop key in box AND return it using your return website app. didn't work. called mgr jasimine carter. she said to just drop off key. i was promised $50 credit when 1st had to go to bellrose and saw initial credit card charge to be $81, then it jumped to $153 and have been trying unsuccessfully with jasmine to get this corrected. she said she was out of office monday 4/26.my experince with uhaul was 100% terrible and i would not recommend them to anyone. i am also considering filing a complaint with better business bureau.Michael P.
Jasmine was awesome she was a One Woman Show and handled all of her customers calmly and professionally as she had a whole store full of people wanting to pick up their equipment x2Joanne H.
John, a relatively new hire at U-Haul, was extremely helpful during the return of my trailer. He patiently guided me into the trailer's resting location. We both had a good laugh and I learned a new skill thanks to his guidance! He is someone who enjoys interfacing with the public and, especially, making your customer feel welcome! Please extend my thanks and best wishes to him!WILLIAMN G.
It looks like the customer service rep working there was very busy and could've used an extra person there to help them.ROBERTJ S.
You may want to consider to hire at least one more person for this location , she was doing everything alone.NARIMAN A.
You might need to create 3 car space for renters who will return your vans within 3 to 4 hours.OLAKUNLEM O.
Every time out mile wrong, gas wrong on rent agreement and we know that, when we start we checked everything and showed employees and we take a picture when we return we did same thing..Halil A.
Nothing to report as the system was "down" all day. I was told to leave the truck in the return line and drop off the key. No interaction other than drop the key and leave. No idea what the "up-charges" will be.DAVIDJAMES D.
Perfect experience great truck..excellent serviceCARMELOM G.