Évaluations des clients U-Haul Moving & Storage of Bismarck

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Bismarck

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DARROW S. le

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Le client n'a pas laissé de commentaire.

Bailey T. le

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Le client n'a pas laissé de commentaire.

Kip K. le

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Every one was very helpful and professional, thank you, will be back

Stephen S. le

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Le client n'a pas laissé de commentaire.

Michael S. le

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Le client n'a pas laissé de commentaire.

Charlene R. le

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Friendly staff , very helpful

Troy H. le

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Very helpful, friendly and polite.

James M. le

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Staff was very helpful and worked very quickly to get me hooked up and on my way. Very impressed with everyone I came in contact with at this establishment. Thank you!

ROBERT M. le

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They were very friendly and helpful.

Brent S. le

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Great service

Joni A. le

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I was not told about the after hours drop off fee. I would've brought it back in the morning if that was the case. The employees who helped me, Kingsley and Kyle were friendly though.

Darcy M. le

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The female employee was very hostile. I was unable to use the car dolly after delays and finding out I could not drop off at fargo. I like the storage unit.

Robyn K. le

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U-Haul Manager was and has always been about "great" customer service. Please reward this young man!

robert c. le

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Everyone was so kind and helpful.

Anthony M. le

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Le client n'a pas laissé de commentaire.

John S. le

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There was a chain with a padlock that someone else left behind around the handle on the back. The return process on the web is terrible. I called for help and the girl on the phone just screamed at me and said "just pay the 20 bucks then" which I ended up doing anyway. I am a frequent customer and I have been very unhappy with my last two uhaul experiences.

Marlene B. le

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Le client n'a pas laissé de commentaire.

Dale R. le

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Le client n'a pas laissé de commentaire.

Kevin M. le

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Le client n'a pas laissé de commentaire.

Desiree S. le

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Le client n'a pas laissé de commentaire.

Austin H. le

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Le client n'a pas laissé de commentaire.

Wanda B. le

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Le client n'a pas laissé de commentaire.

Donna F. le

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Very Welcoming . . came out to great us and take care of us!! Thank you.

Travis M. le

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Le client n'a pas laissé de commentaire.

Erik H. le

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Le client n'a pas laissé de commentaire.

Timothy F. le

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Le client n'a pas laissé de commentaire.

Ben K. le

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Le client n'a pas laissé de commentaire.

Gwen B. le

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Le client n'a pas laissé de commentaire.

Stephen S. le

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only one person on staff, credit card machine not working, 3 in line for equipment at 6:30 pm, phone for contracts not charged had to get another. plus more walking in door. call to pick up they asked if i could pick up day early as they were asphalting drive. did they look at were i was coming from?

clark K. le

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The store was clean and organized. Equipment was clean, great shape and new tires. Very happy with that. The workers at the Bismarck store were very rude every time I’ve been in that store. Only reason I go back ievery time is b/c they have clean well maintained equipment. They need to be educated/trained in customer service. I’m sure they turn other people off to where they might not use them again. Otherwise great store. This is the reason I give them an average service.

Alexander S. le

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Le client n'a pas laissé de commentaire.

Rickey S. le

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Excellent experience

Gary F. le

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Thorough instructions and good follow up.

Shalene B. le

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Great!

Briana B. le

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This location is absolutely horrible! The worst employees and manager I have ever dealt with! Very poor customer service and lack of work ethic! Don’t waste your time find another location!

Trinity T. le

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The best part about the storage is that it is climate controlled and has security. I also appreciated the large loading/unloading bay, large elevator, and the free to use moving carts.

shelly v. le

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Various sizes available. Convenient to my location.

Jamie S. le

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Cannot get in contact with any staff at this property unless you walk in (& then they still cannot help answer your questions). Phones are NEVER answered!

wyatt w. le

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thank you

brandy B. le

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Thank you for taking are of my stuff!

grace l. le

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Great customer service.

Oralia D. le

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Very helpful staff, friendly, interested; gave me just what I needed and to my needs. Thank You Bismarck U-Haul!

Robert A. le

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Have record problems Most expensive Five star storage a much better choice

mike s. le

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Friendly, helpful staff. Clean facilities.

kelly m. le

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Your staff are courteous and professional.

Theodora G. le

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It is well kept and in a nice location. Was not afraid to go into there by myself which is a plus lol

Doug M. le

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The young man from Rapid City SD that had helped me is a top notch employee. Very good service from him and very helpful.

ISAAC Z. le

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Great

kristine r. le

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Employees were extremely helpful and just awesome. I will definitely come back for my moving needs.

Mariah F. le

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I am not dissatisfied, but it is prepaid storage. I also rent out storage units for cold storage garages, I do not lock my customers out after 3 days, with out a phone call. Like this facility does.

Kimberly W. le

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We had a great experience.

Theodora G. le

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We got there right before closing and while we were being handled another couple walked in for a trailer and the worker stayed to help even after closing time.

HELEN S. le

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Everything was very satisfactory. Thanks for the three years that I was a client!

Alexis Z. le

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Had great experience with a woman the two times I was there to get things from my Uboxes. The day I needed to haul my boxes 100 miles was a different story. Had very poor and rude customer service.

Haley I. le

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The storage facility itself was great. I dealt with Chris every time I went into the store itself and he was rude and terrible to me and other customers. Manager with the beard was wonderful though!

William F. le

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My experience with BIsmarck UHAUL was great.

corinne k. le

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If I ever need the use of a storage unit I would definitely use this facility again!

robert l. le

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I have used U-Haul for over 20 years and this is by far the BEST U-Haul I have dealt with. Wish they were all like this!

Russell L. le

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Found it was just what I was looking for, when it came to keeping all I needed stored for at first was short term and turn out to be longer.

Takini L. le

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All staff has always been very helpful at the Interstate location in Bismarck ND!! Thank you for no hassles and being very professional!!

BRIAN G. le

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I rented a unit here for two years and always felt secure that my possessions were in good hands. UHaul will continue to be my go-to for storage and moving.

Javad A. le

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Unprofessional, discourteous, and insensitive. Mr Kyle Wright not only continually charged me Rent for a UBox I no longer owned but also issued me an incorrect receipt, andstill not returning my calls

Sandra W. le

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Terrible service. First of all there were no moving blankets on the truck when I picked it up and yet I was charged for them on my final invoice! I want a refund for it since I never had the blanket

deborah t. le

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The only thing I don't care for is there is not a refund of any type when you are able to move mid month. We checked out on 9\10 and were told that you do not give refunds for half of the month.

Heidi M. le

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I loved that I had access to the storage shed at any moment and that it was well secured.

CARL B. le

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Chris and Kingsley were really great, cheerful, helpful .. more than required. Kingsley is new but went out of his way to be helpful by helping us to carry some new boxes we bought for our project.

Raymond P. le

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I received false information on a rental truck so I was given and forced to store me belongings in storage. I'm poor and homeless, so was not able to afford the unit. When I r

Barbara E. le

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Our entire experience from rental of the truck through return of the truck was frustrating. No blankets available despite request; poor customer service, uncaring employees. Would never recommend.

Barbara E. le

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My reservation for a climate controlled 10X10 unit priced at 124.95 was not honored. Kyle thought the price being more and 2 5X5 units instead was fine and funny. Worst customer service ever!!!!!!!!!

Robert D. le

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Would use this facility again.

Rebecca W. le

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After hours manager didn't answer the phone and his voicemail box was always full.

William B. le

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Excellent

DEITTRA H. le

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Everyone was always really helpful and understanding at certain times

cindy f. le

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😄

Ann b. le

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Excellent UHaul facility. Outstanding management and customer service.

DAVID F. le

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Staff was friendly and helpful at all times.

Jostens C. le

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Very nice place, clean.

ALAN H. le

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The staff rating really should be a "sometimes" friendly. We leased up to 4 units for 5 years & U-haul Bismarck was a well oiled machine back when Brian was the Manager.Not the same service like then.