Évaluations des clients U-Haul Moving & Storage of Brampton W

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Brampton W

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RYPHAN C. le

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Le client n'a pas laissé de commentaire.

Daniel T. le

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Staff both at the desk and in the yard were pleasent and helpful. Great experience

Tariq S. le

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Staff are not friendly so rude I’ve some videos they are making fun of us when we are at property!

Shane C. le

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Speed of service was okay! The handling of issues was timely. Thanks for the experience!

Amritpal T. le

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Le client n'a pas laissé de commentaire.

Milton M. le

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Not going back to this location. Poor Service.

Amolak Singh D. le

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Le client n'a pas laissé de commentaire.

harshdeep S. le

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overall is good

Pavakopethan K. le

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Le client n'a pas laissé de commentaire.

David V. le

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Make your online solutions work properly. Could not upload photos of damage to dispute, taking multiple photos of the vehicle at drop off (without a warning prior to starting the process) was cumbersome, tedious and a bad experience.

Daniel S. le

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Le client n'a pas laissé de commentaire.

MARLYN C. le

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Le client n'a pas laissé de commentaire.

peter G. le

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Le client n'a pas laissé de commentaire.

Therese B. le

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Le client n'a pas laissé de commentaire.

Richard F. le

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Some of the best csr I ever dear with

TIMOTHY C. le

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Le client n'a pas laissé de commentaire.

Judith T. le

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Le client n'a pas laissé de commentaire.

VAIBHAV B. le

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I was not given an option to select the location. I had to travel 15 km just to pick and drop the truck.

christine D. le

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I didn't like the fact that it cost me $221 for 7 hours when the advertisement says $19.95. I overfilled the gast tank about $8.00, and I returned the truck within 7 hours. I was told to see the front desk lady inside the store for a discount by one of the return guys in the yard because I overfilled the gas in the truck and returned it much earlier. The lady didn't give me any kind of discount and said it is my own doing for overfilling the truck. So if I under fill I will be charged for the missing gas to be replaced, but if I over fill it I get nothing back. Plus I get no discount for returning the truck within 7 hours. 10:00am to 5:00pm is 7 hours.

marcellian B. le

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Le client n'a pas laissé de commentaire.

navjot S. le

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Le client n'a pas laissé de commentaire.

Steven M. le

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Front of house needs to be trained so they can help with the storage unit aspect...they couldn't tell me where the stairs were to access the unit...asked three people...had to call my friend who rented it...three people! Couldn't figure it out...other than that, polite,curtious, and friendly...Ansh is a star!

Kevin G. le

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They told me to do the online return when I bring the rental back, and I did that and they still charged me $20.00 service fee. What a rip-off.

Dmytro T. le

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Nice, clean, professional. I would strongly suggest this branch.

Sean P. le

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Le client n'a pas laissé de commentaire.

KENNETH L. le

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Le client n'a pas laissé de commentaire.

Marylou E. le

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The staff were courteous and friendly. The parking lot staff answered all my questions about the vehicle and were happy to be of assistance. It's yout staff who make it great!

Chris B. le

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Long line up to pick up and drop off equipment. It seems that the online check-in does very little to speed up the pick-up process.

MARK F. le

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everything was great will be booking again

Rolph B. le

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Le client n'a pas laissé de commentaire.

Jeff S. le

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This location was good except for the amount of time it took to check-in at the front desk. Although there were 2 clerks on duty and only 5 people in front of me it took over half an hour (closer to 45 mins) to get checked in and the paperwork/payment done, even though I had completed the on-line check in. For this reason I will try to find another location to rent from and will not recommend it to others. On ther other end, the return was very quick and flawless, avoiding the necessity to go into the office front desk - well done there.

Norman O. le

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Le client n'a pas laissé de commentaire.

Marshelene T. le

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I would have appreciated if the customer service rep informed me of a new $20 fee for dropping the truck off after hours. Instead, I woke up to a text message about it.

sheik,fardhin,rizwan f. le

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Worst service ever. Booked 26’ft truck 3 weeks in advance and got confirmation but get a call one day before saying they have a 17’ft ready . Bad service from madhu at counter as well. DO NOT USE.

atinder g. le

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Excellent friendly staff

Joan A. le

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Great ladies working in the office. Would like to see it more multi cultural.

ronald l. le

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ceiling not high enough

terry, ann a. le

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None

raymond C. le

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We needed a second storage at the last minute and the staff were very accommodating in finding us something for the 4 days we needed them. They also graciously returned one month payment to us after.

SWANDJAJATI, SYLVIA T. le

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Not impressed with Uhaul! I’ve spoken to about 6 people from Uhaul, also wrote an email regarding the issues I’m currently still having with Uhaul. I need someone to call me asap, 647-632-4359

LynneMarie t. le

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I wanted to rent a storsge unit. Your service this time was so so but the unit was smelly of mould and sunward to get to Your staff should not have personal conversations while serving. Thank you.

AREWINER P. le

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No attention to customer service

SUSAN F. le

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Need lighting in the actual storage units. Even during the day time it was difficult to see in the unit itself. The staff at this location always went above and beyond for me.

natasha m. le

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Good