Le client n'a pas laissé de commentaire.SANDRA G. | Premières impressions
Customer Reviews for U-Haul Moving & Storage of Casa Grande
Pour nous contacter
Casa Grande, AZ 85122
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
- habla español
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.THOMAS J. | Premières impressions
Le client n'a pas laissé de commentaire.Michelle F.
Not over charging customers for equipment that was not rented.Marcos C.
Le client n'a pas laissé de commentaire.Synorris H.
The guys were AWESOME!!!RoMonica B.
Liked the total experience.Terry M. | Expérience générale
Le client n'a pas laissé de commentaire.Ted P.
Really nothing at all. Very pleased and satisfied with everything that U-Hual provided for our smooth move. MerciNORBERTO M.
continue to be friendly and helpful to all customerJeodyfredo O.
The service was good and the people were friendly. All I would suggest Is to have better integration with the mobile app as it did not work as advertisedNabi S.
Le client n'a pas laissé de commentaire.Glen G.
Le client n'a pas laissé de commentaire.Michael M.
Le client n'a pas laissé de commentaire.Michael J.
Le client n'a pas laissé de commentaire.CHARLES C.
Very organized, helpful employees.Bruce B.
The rep who assisted us was VERY professional and VERY helpful. Easy-in and easy-out. The customer (for passenger cars) parking lot was completely full, yet there were no customers other than my wife and I. If those parking spots are being used by employees or renters (gone with equipment), they need to find another parking spot for them. Customers need to have parking spots available, and the best parking spots need to be for the customers, not for the employees.Donald P.
Le client n'a pas laissé de commentaire.lisa G.
Have gas tank filled. Mine only had 1/8 of a tank.Shannon S.
Very kind and friendly employees very helpfulRoy G.
Everything was greatKenny S.
Employees were very friendly and extremely helpful. Thank you. I will be renting from them again.Jorge M.
The gentleman that took care of was very friendly.Jeffrey S.
U-haul should save information at check in to save time. I rented trailer 4 times in 2 weeks. I had to give same information each time?Tom E. | Expérience générale
Le client n'a pas laissé de commentaire.JAMES G. | Premières impressions
I also rented a 26' foot truck for the same trip, which I picked up in California, gassed it up, drove about 8 miles to find that it had leaked out a 1/4 tank of gas. I was down for 3 hours waiting for a mechanic before I could load the truck. It made for a long day.Terry F.
Lucy was awesome. She hooked up the trailer and made sure everything was in proper working order. She was friendly and very professional. Will come back here to rent again !!Nancy B.
Le client n'a pas laissé de commentaire.PORCELYN M.
Le client n'a pas laissé de commentaire.LIZ C.
The pickup had a strong urine smell the whole trip we were using it. We told the man when we brought it back. He said he would notate that and have someone call us. No call yetsherri O.
Le client n'a pas laissé de commentaire.DOUGLAS L.
The people were very helpful.Gene K.
Le client n'a pas laissé de commentaire.DAMIEN W.
Le client n'a pas laissé de commentaire.David H.
Excellent customer service and the cargo van that I rented was clean, also no equipment problems. I rent a vehicle again from this location.Robert A.
Le client n'a pas laissé de commentaire.Michael R.
The staff is always rude and wouldn't even help me hook up my carJonathan C.
Keep on doing what you are doing, great customer service!Nibia O.
Le client n'a pas laissé de commentaire.Patrick K. | Premières impressions
Stored my 2016 Ford F-150 truck there for the summer. Safe place to store vehicles.Robert A. | Expérience générale
The gentleman that helped us with our rental was awesome. I want to give a thumbs up to him. I forget what his name was but I'm sure you can look at the transaction to find out. He was very friendly and knowledgeable about the procedure. He is definitely an asset to your company. SherrySherry S.
Lucy was very friendlyBILL D. | Premières impressions
The ladies were very helpful and friendlyLORIE V. | Expérience générale
Staff was exceptional...David V.
Le client n'a pas laissé de commentaire.ROBERT G.
Do not tell me I did not need to put gas in it when the gage didn't move. Then charge me $10,00 when I went to turn it inLeonard G.
Le client n'a pas laissé de commentaire.Eileen D. | Expérience générale
Le client n'a pas laissé de commentaire.Kris N.
Nothing as far as the location goes, but it would be nice if the local phone number actually connected to the local uhaul location.RICHARD E.
Office employee was a Delight and helpfulSander W.
Le client n'a pas laissé de commentaire.Tamara S.
Everything was smooth going, staff was very nice. Excellent service à la clientèle.Marcos H.
Le client n'a pas laissé de commentaire.Daniel B.
Clean and well maintained, staff is always friendly!Jessica M. | Expérience générale
Le client n'a pas laissé de commentaire.MONICA M.
Always had good service from this uhaul facility and storage.Lisa M. | Premières impressions
Nothing everything was greatVicki A.
Great servicePatricia A.
Le client n'a pas laissé de commentaire.Charles L.
Le client n'a pas laissé de commentaire.JUDY W.
Le client n'a pas laissé de commentaire.NALLELI V. | Expérience générale
Staff was friendly and welcoming.Susan W.
Le client n'a pas laissé de commentaire.David G.
U-haul changed the pick up location for the equipment one day before I picked up the equipment, from CAsa Grande, Arizona, to Apache Junction Arizona. The new location was over an hour away from the location I specifically requested- which cost me time and about 1/4 tank of gas to pick it up and bring it back to my home for loading. I will avoid using U-Haul in the future unless absolutely necessaryMichael M.
Le client n'a pas laissé de commentaire.Rigoberto C.
Le client n'a pas laissé de commentaire.Michael S.
We are very disappointed with the service we received from this location. It seems at every turn the staff from this location was trying to charge us extra. If you want to be treated fairly, then this is not the location to patronize. I ultimately had to call the Uhaul customer service number to get our issues resolved.T Michelle T.
Le client n'a pas laissé de commentaire.Diane B.
Le client n'a pas laissé de commentaire.Mathew C.
Didn’t have any problemsHENRY J. | Expérience générale
Le client n'a pas laissé de commentaire.Lee H.
Le client n'a pas laissé de commentaire.Donald B.
I live in Coolidge AZ where I originally reserved a trailer. On the morning I was to pick up the trailer a representative from Coolidge mini storage called me to say that the trailer was unavailable. When I asked why he became very rude and confrontational. I decided to go to the Casa Grande location even though it took me twenty miles out of my way. At the Casa Grande location I was treated very professionally.Eric S.
We appreciate the availability of the car trailer with a short notice. Road really smooth.debbie M.
Continue to have excellent customer service. I only rent from this facility Wade W.
I was told that if i return the trailer before the full 5 days it would be less. Then once I returned the cart the monday after the rental the manager said NO that our employee was incorrect and they will not honor what that employee told me/US. This is completely unprofessional and managers and employees need new training on how to treat customers and know what correct information to give out. U-haul needs to have a new training session on customer service and i will not ever use U-Haul again because of this. I will also be adding my comments to YELP and every website for reviews that i find. One thing that i will do is give the gentleman kudos at the drop off site for going above and beyond to try to help us with getting everything fixed (which again did not happen due to poor management and a crap ass attitude.)Wayne W.
The gentleman checked me out was a great employee I think some workers should get the pay the deserved a big raiseFREDRICK V.
incompetent and unhelpful!Timothy K.
Was told unit was open with lock inside. There was a lock outside causing me to go in the office to have removed and no lock was provided inside. The lady there was very helpful and resolved both matters in minutesJames F. | Online Move In
Le client n'a pas laissé de commentaire.Tyron C.
The staff were exceptional they did everything they could to make sure that we found a storage unit it was excellentWENDELL B. | Expérience générale
Nothing, your staff was excellent.Sandra W.
Le client n'a pas laissé de commentaire.maria R.
Unit was due in Casa GÅ•ande from Cincinnati on June 6th and my home on June 12th. It was dropped at Sun City AZ on the 31st of May and stayed there till I called on June 15th and 16th. They then transported the box to Casa Grande store where they set home delivery for that Sat June 18th and picked up on June 21st. My contents looked liked my box had rolled over. Things that were on the bottom were now laying on top. This was packed by professional movers I might add. I haven't unpacked said goods as my room is not ready. I have no idea of damages at this time. If any I will inform you. Also, was told by representative about your $50 a day guarantee. When this all happened I was told I had not set up home delivery. I most certainly did. I guess that goes with the paperwork I got on the Bpx which said destination: Sun City, not Casa Grande of which was the original order. It also changed on the 15th on my Dashboard as well. Sounds like something trying to be covered up in my opinion. As well as my home delivery was NO where to be found. All in all this was a terrible experience and UBox did not follow their guarantee. As I see it I am owed $50 Ã- 7 days. No one has come forward. As it stands I will not be using any of your services. I timed my needs to the delivery of my box, ie: clothes medications etc. It was horrible. I hope you fix this problem in your system so that no other customer has to go through what I did. Karen L Lacy 201 S Apache Ave Eloy, AZ 661 282 0761Karen L.
Le client n'a pas laissé de commentaire.ROBERT S. | Expérience générale
Lucy Huerta was very nice and helpful ! She answered all our questions and walked us to our rental space! Everything was quick and efficient !MICHAEL D. | Premières impressions
Was told by u haul company before rancho that if we used u haul and stored with them we would get 30 day or one month free storage in Casa Granda. We found out no one in office but s gal in a office room behind counter who could see me and me them. She would not help. So left and came back later. That gal I asked for 10 x20 storage unit and that I was told to tell them we are suppose get one month free storage since we used them for everything. She said nope did not have no units and no they do not honor that 30 day free on storage. Asked about pods. Not sure if she could do that to equal a storage unit. Left upset. Found a different place to store. That place is alot better to deal with. Well that is all I have to say. Took me a while just to do this survey was not going to do. But had to get off my chest. Thank you Dan P.S. people in Las Vegas were really good.daniel R.
Lucey has been great to work with. Positive and professional. Great location and great storage spot.WILLIAM O. | Expérience générale
Le client n'a pas laissé de commentaire.Vicky L.
Very friendly and professional. Great serviceLYLE T.
Le client n'a pas laissé de commentaire.KATHLEEN B. | Premières impressions
My experience was excellent. Lucy the manager was very kind, she knew what she was doing when reserving out the trailer to me. Upon pick up the gentleman Sonoris I believe his name was hitched the trailer up made sure everything was secure and safe for me. He even made sure my lights worked. When I returned it; it was a smooth return. Time efficient. Thank you Uhaul Casa Grande.Marcela P. | Expérience générale
Le client n'a pas laissé de commentaire.Samantha A.
Le client n'a pas laissé de commentaire.Christine H.
Le client n'a pas laissé de commentaire.ethel M.
We also had a Reservation for a free storage unit in the Marana location. When I called to advise them when we would be there they said they would not be able to give us a free storage unit even though I talked to customer service and they said that it was all set up and it should be free. We ended up having just to go get another storage unit. This was very upsetting. Anyways we will be renting another U-Haul and hoping that we won't have this problem with the next set up for a free storage unit as we are moving from Reno to Arizona which is one way and we should get a free storage unit. Customer service emailed the manager Kyle White but he never reached out to us. The person that we had talk to the day before was very rude to us and ended up hanging up after you put it on hold. hoping we won't have this problem next time around as it was very stressful to have a 20 foot U-Haul full of stuff and nowhere to put it.Brian W.
Le client n'a pas laissé de commentaire.michele R.
Perfect and easily accessible.Mark O.
The young man who helped us at tje cluntsr made this transaction very smooth. He is very much appreciatedDarlene F.
Le client n'a pas laissé de commentaire.josie M.
Great service for both delivery and pick upJill M.
counter person was helpful in getting my refund for oil.Robert D.
Le client n'a pas laissé de commentaire.mike R.
Ensure that the equipment is actually clean before renting it to customers. I rented a 15 ft truck, and when I got it home to start loading it, I slipped and almost fell inside the box of the truck. There was oil everywhere, from the floor to the cab-over storage area. We used the rented blankets to wipe the truck out, but it was still worrisome.Kelly W.
All went well, and very great staff at this location. I have used them in the past and will continue using them in the future when needed.jw S.
It would be nice to have a full tank of fuel so you don't have to guess when putting fuel in.martin A.
We have no complaints.Buford T.
Le client n'a pas laissé de commentaire.Paul H.
Very nice experienceRobin K.
Le client n'a pas laissé de commentaire.leopoldo P.
The entire staff here were helpful, polite, and professional!Raymond U.
Le client n'a pas laissé de commentaire.Wendi R.
The booking agent on the phone (Jennifer) and the rep onsite (Harrison - last name??) were both very helpful. TYVMBARRY B.
Fast, friendly service!Frank R.
Le client n'a pas laissé de commentaire.Gabriel H.
Le client n'a pas laissé de commentaire.Raquel E.
Le client n'a pas laissé de commentaire.CELESTINO R.
The office was not very helpful but the man who helped taking my trailer off was AmazingVanessa S.
Le client n'a pas laissé de commentaire.Jarrett H.
Le client n'a pas laissé de commentaire.William L.
A very important painting was punctured - a one of a kind that could not be replaced. Other than that the experience was good. I will be checking to see if the insurance I bought through UHaul covers the painting. Merci!Tracy C.
Le client n'a pas laissé de commentaire.Ernest M. | Expérience générale
Still waiting for our contract to sighnSteven S. | Premières impressions
Le client n'a pas laissé de commentaire.Gary H. | Expérience générale
Very happy and will rent again.Lyndsay B. | Expérience générale
Le client n'a pas laissé de commentaire.Larry W. | Expérience générale
Le client n'a pas laissé de commentaire.gail m. | Expérience générale
Le client n'a pas laissé de commentaire.William M. | Online Move In
Le client n'a pas laissé de commentaire.Steven L. | Expérience générale
Le client n'a pas laissé de commentaire.Patrick D. | Premières impressions
Staff are very very nice and very helpfulCELESTINO R. | Expérience générale
The entrance gate a lot of times wasn't workingRichard G. | Premières impressions
Lucy is great very helpful & courteous!!Frank G. | Premières impressions
The storage unit we occupied had a 2 x 4 foot chase in one corner reducing the square footage, yet we still had to pay full price for a 10 x 10 space.fred a. | Expérience générale
Le client n'a pas laissé de commentaire.LOUIS C. | Expérience générale
Le client n'a pas laissé de commentaire.HUGO L. | Expérience générale
We have used this u-haul location for several year with great success.Linden H. | Expérience générale
Le client n'a pas laissé de commentaire.CHERYL L. | Premières impressions
Merci.ERNEST H. | Expérience générale
Le client n'a pas laissé de commentaire.ODEAN L. | Premières impressions
Lucy is so kind, efficient and effective. She's a huge plus to your organization.Mark P. | Premières impressions
We are well pleased with the units and service that we received. Thanks, Gail and DanGail G. | Expérience générale
Le client n'a pas laissé de commentaire.Gary G. | Premières impressions
Le client n'a pas laissé de commentaire.Pamela B. | Premières impressions
Le client n'a pas laissé de commentaire.James W. | Expérience générale
Le client n'a pas laissé de commentaire.Katherine W. | Expérience générale
Rented trailers, stored household items in climate controlled storage, stored my RV at this facility, filled propane tanks here. Always a pleasant experience. Friendly, helpful staff, No complaints whatsoever.Ron H. | Expérience générale
Great people to work with.James W. | Expérience générale
Le client n'a pas laissé de commentaire.YANIQUE D. | Expérience générale
Everything went well. Except for the final error in not having the records updated timely.diana n. | Expérience générale
Le client n'a pas laissé de commentaire.Judy U. | Expérience générale
Le client n'a pas laissé de commentaire.Richard H. | Premières impressions
Le client n'a pas laissé de commentaire.christian d. | Premières impressions
Le client n'a pas laissé de commentaire.Jeff C. | Premières impressions
The gal at the front desk was wonderful and explained everything to me! So happy to get into this storage space!NOLA U. | Premières impressions
Nice to be able to plug in so the RV batteries are maintained.Lyndsay B. | Premières impressions
Have been renting here for past 3 yrs, Always a good experience. So much better than I had experienced at another Casa Grande facilityButch C. | Premières impressions
Le client n'a pas laissé de commentaire.Lee M. | Expérience générale
Because of declining health we had to sell our RV. We are grateful for the outstanding service U-Haul provided to us since we moved here in 2016. The previous store manager, Nancy, provided us with superior service. We did not get to meet the current manager. We are pleased to provide the U-Haul facility and staff our highest recommendation.Paul R. | Expérience générale
Le client n'a pas laissé de commentaire.David H. | Expérience générale
Le client n'a pas laissé de commentaire.Nancy M. | Expérience générale
Le client n'a pas laissé de commentaire.Nancy K. | Online Move In
Jonathon was just a nice guy and provided excellent customer service.Robert E. | Premières impressions
Le client n'a pas laissé de commentaire.DICKIE RAY A. | Expérience générale
Le client n'a pas laissé de commentaire.Steven J. | Premières impressions
Le client n'a pas laissé de commentaire.Scott L. | Expérience générale
We were very happy with our two year+ relationship with this UHaul dealership. We never worried about our belongings and our needs were handled efficiently and in a timely manner.Lou R. | Expérience générale
We have always received friendly and helpful service. ThanksMARY S. | Premières impressions
Polite and helpfulRene B. | Premières impressions
Le client n'a pas laissé de commentaire.David G. | Expérience générale
Sure miss Nancy!!!MARK P. | Expérience générale
Le client n'a pas laissé de commentaire.RAYMOND T. | Expérience générale
Manager Nancy was always helpfulJohn J. | Expérience générale
Le client n'a pas laissé de commentaire.Don B. | Expérience générale
Le client n'a pas laissé de commentaire.Menno K. | Premières impressions
Le client n'a pas laissé de commentaire.JOSE P. | Expérience générale
Le client n'a pas laissé de commentaire.Jackie G. | Expérience générale
Le client n'a pas laissé de commentaire.Germaine H. | Expérience générale
Didn't interact with Uhaul staff often but when I did everything was taken care of.vicky k. | Expérience générale
Le client n'a pas laissé de commentaire.Sally g. | Expérience générale
Lucy and her staff are absolutely awesome!! Lucy was an absolute pleasure to do business with!Nancy Z. | Expérience générale
I kept my items in this storage facility for 7 years, unfortunately with the price increase I had to vacate. Aside from some termite damage on some of my boxes (did not affect items in boxes). Some dust accumulation (it's in the desert so that's bound to happen). Everything seems to be in decent condition.JOAQUIN M. | Expérience générale
Le client n'a pas laissé de commentaire.Marlan L. | Premières impressions
The staff was helpful and very knowledgeable. As a team they work well together. They made me fell welcome and appreciated. I like that. Thanks team Casa Grande, you are awesome!Robyn D. | Premières impressions
Le client n'a pas laissé de commentaire.Terry E. | Expérience générale
Wow it's a shock to find such well managed store. It's rare to find a storage place this clean organized. The Manager offered to walk around the lot and point out the available spaces and gave me a map with prices on it to compare. Needless to say I rented a covered space. So nice. I'm happy to find this spot so close to my home. Tia the Manager had me signed up in a jiffy.robert f. | Premières impressions
Le client n'a pas laissé de commentaire.George B. | Expérience générale
Your staff is professional, pleasant and very helpful. I will recommend this location to anyone.JIM B. | Premières impressions
The staff facilitated my move-out and then move-in with friendly and competent service. I really appreciated the way they worked to secure the site I needed in a timely fashion. Jeanjean j. | Premières impressions
The office manager, Tiania Triplett, was excellent. Would highly recommend this location.Patricia R. | Premières impressions
Staff very friendly and efficient, we just moved it closer to home.edwin h. | Expérience générale
Le client n'a pas laissé de commentaire.Ken G. | Premières impressions
We have stored here for many years, the staff has always been excellentDonald D. | Expérience générale
Le client n'a pas laissé de commentaire.anthony l. | Expérience générale
Great placeLila P. | Premières impressions
Le client n'a pas laissé de commentaire.Augustine H. | Expérience générale
Thanks Lucy for making it all work out easy.SHAR A. | Premières impressions
Le client n'a pas laissé de commentaire.Michelle F. | Expérience générale
Le client n'a pas laissé de commentaire.Stephen S. | Expérience générale
Nancy Buck has been a stellar manager for UHaul and all her customers.Gary S. | Premières impressions
Le client n'a pas laissé de commentaire.Darrel D. | Expérience générale
Le client n'a pas laissé de commentaire.anthony l. | Premières impressions
Le client n'a pas laissé de commentaire.ashley b. | Premières impressions
Le client n'a pas laissé de commentaire.Charles P. | Expérience générale
Aucunroger m. | Premières impressions
Le client n'a pas laissé de commentaire.martin h. | Premières impressions
Le client n'a pas laissé de commentaire.JODIE R. | Premières impressions
Le client n'a pas laissé de commentaire.Judy U. | Premières impressions
Le client n'a pas laissé de commentaire.karen h. | Expérience générale
Le client n'a pas laissé de commentaire.regina b. | Premières impressions
Nancy and the crew have always been great very professional. We have been at this location for 8 years. DelDel H. | Expérience générale
A very friendly and helpful staff. The facility was easy to move around in with our 41' motorhome and has covered RV parking. The whole facility, office, storage and roads were nice and clean. I would absolutely recommend this U-Haul facility to anyone.James W. | Premières impressions
Le client n'a pas laissé de commentaire.Joseph R. | Premières impressions
The help at this facility is lacking, just my observation. The only issue i had was the wait, every time i would call i was put on hold, for 20 minutes and more (i do not exaggerate. no fish "stories from me) it was, sad to say it was every time. Also when i would physically go in, the employees were sitting and when there was movement, it was just a mosey along pace. The personnel may have all day to be there but a customer is usually on a time schedule and wants to get er done. i don't know of anyone who really "enjoys" moving and are in a hurry to finish and when there are employees doing basically doing nothing it's kind of an attitude breaker! Overall this has been an accomplished experience for me, o.k. but not so great. Thank You for asking.Bruce Y. | Expérience générale
Nancy and her husband are so helpful and kind. The business is run extremely well and the customer service exceeds expectations. I would highly recommend the Casa Grande U -haul to every one for there storage and moving needs. The facility is immaculate and there is always someone there to help.Jill F. | Expérience générale
Super nice employees.Rita B. | Expérience générale
Le client n'a pas laissé de commentaire.Steven E. | Premières impressions
The employee on duty Sunday (Luz) was very pleasant and helpful. She went above and beyond.Katherine W. | Premières impressions
Le client n'a pas laissé de commentaire.Deanna N. | Expérience générale
Nancy and staff are great!Frannie M. | Expérience générale
Nancy Buck has always been a great person to deal with in my years with U-Haul in Casa Grande and has always been very helpful and considerate in my dealings with her. Thanks and best wishes to Nancy.RICHARD H. | Expérience générale
You guy have always been there for meArnie E. | Premières impressions
Le client n'a pas laissé de commentaire.Steven C. | Expérience générale
Le client n'a pas laissé de commentaire.DAVID A. | Premières impressions
Le client n'a pas laissé de commentaire.barbara g. | Expérience générale