Évaluations des clients U-Haul Moving & Storage of Castle Hills

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Castle Hills

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John H. le

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Le client n'a pas laissé de commentaire.

alejandro m. le

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Very nice

Wayne S. le

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Le client n'a pas laissé de commentaire.

Kip W. le

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The staff here could not have been any better. They were so friendly! If I ever need to use a uhaul again I will 100% go here, and recommend anyone who needs uhaul to go here.

Jose B. le

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Make sure the U-Haul is functioning properly and all components work, if there is an issue let the customer know before it becomes an issue. I rented from you and had problems with the truck 30 mins after I drove off and the front desk associate tells me I notice the ac wasn’t working properly I had to play with it to make it work. Then tells me she’s didn’t get to drive the truck far so she’s not to sure about how it drives. The truck was clearing having issues switching gears and was not safe. For the amount of money I was charged this is unacceptable. The front desk associate told me to see how the truck works and call back I called back 5 mins later and they didn’t answer took them 30 mins to call me back and even that she didn't offer to make it better or find a better truck for me

Tabitha J. le

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Alanna was very friendly, helpful, and accommodating; the facility is nice, and clean. Highly recommend!

INGRID G. le

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Le client n'a pas laissé de commentaire.

amanda D. le

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From the moment I made the reservation everyone was very helpful. Though this location was a bit farther but it was worth the drive. I will be using this location going forward. Thank you!

meagan d. le

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Le client n'a pas laissé de commentaire.

Daniel P. le

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First time renting a U-Haul, excellent experience. Staff was very friendly, and really saved my bacon in an emergency situation on a Saturday without reservation. 11 out of 10 would definitely recommend

Tricia T. le

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N/A

jesus c. le

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Had issues with equipment kept in touch with location all the time.

Bud M. le

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Le client n'a pas laissé de commentaire.

Richard M. le

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Le client n'a pas laissé de commentaire.

Janette A. le

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Le client n'a pas laissé de commentaire.

Kyle T. le

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Waited 45 minutes after scheduled pickup time for the truck to be returned

Shatoree T. le

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Le client n'a pas laissé de commentaire.

Wanda K. le

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Connie was excellent!

Manuel R. le

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Le client n'a pas laissé de commentaire.

David M. le

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Le client n'a pas laissé de commentaire.

HILARIO B. le

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Le client n'a pas laissé de commentaire.

TERESA R. le

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Le client n'a pas laissé de commentaire.

Marie E. le

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I have been using this place off and on for at least 9 years! I always come back because the manager is awesome! I didn’t reserve a truck but she found one immediately! Fantastic service like alway

Erich M. le

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Le client n'a pas laissé de commentaire.

kim m. le

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Customer service was wonderful.

Perry W. le

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Friendly staff

Mark M. le

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It was too expensive for an in town move. I will not use uhaul again unless a much less expensive alternative is available. I drove to a location to turn in my rental but the listing had not been updated so I had to search for another. Upon arrival to the second location I attempted the return only to find out that I had to drive 15 to 20 minutes to the original location which added to my mileage, fuel cost and overall total.

Janette O. le

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Le client n'a pas laissé de commentaire.

Chris H. le

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Great customer service, clean facility and extremely clean van. Thank you!

stephen s. le

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Again, very efficient and clean. I was in and out in minutes.

phillip a. le

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Le client n'a pas laissé de commentaire.

Tricia T. le

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Alanna went above and beyond to help us. Because of the excellent customer service we received at Castle Hills we will use UHaul for any of our future moves.

Scott D. le

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Nothing, keep doing what you are already doing. Alanna Mclellan went above and beyond to provide the best customer service.

Demetrius M. le

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Excellent Service. Clean facility and van. Very professional. Highly recommended.

james s. le

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Very clean and convenient location, manager is very friendly.

Andrea C. le

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Very nice staff and helpful. Efficient. Store clean and presentable.

Jordi Y. le

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Le client n'a pas laissé de commentaire.

Charles O. le

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Le client n'a pas laissé de commentaire.

STEPHANIE B. le

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Guy who helped us (Roger?) was super helpful and nice.

Roger Thomas T. le

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Everything was explained and a pleasant experience overall

Gabriel D. le

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Forgot his name but I think he deserves the recognition. Person who handed me the truck was an amazing employee.

Jose R. le

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Excellent help

Gary A. le

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Parking outside the gate is a challenge.

Francisco D. le

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Le client n'a pas laissé de commentaire.

Mari M. le

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Le client n'a pas laissé de commentaire.

ALMA C. le

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Make sure tires are well inflated n milk she could be readern correctly and easily

joboha h. le

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Le client n'a pas laissé de commentaire.

Magan P. le

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Le client n'a pas laissé de commentaire.

James S. le

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Well I didn’t like the design of the lot, short driveway when pulling in if you have 26’ makes it hard to pull in. Also when having bigger trucks its hard to turn down the narrow corners had to back down to my building.

stoney g. le

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Le client n'a pas laissé de commentaire.

David B. le

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Le client n'a pas laissé de commentaire.

lisa r. le

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The staff is awesome!!!

Joesph N. le

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Le client n'a pas laissé de commentaire.

Kevin J. le

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Not applicable. Everything was awesome.

FLETCHER H. le

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Our family had this storage room for a number of years and during this period of time we absolutely had no complaints. All personnel were kind, helpful and professional.

elizabeth d. le

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Very nice and helpful staff!

REGGIE C. le

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Location is very close to the airport.

Marylou V. le

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Have recommended Uhaul to many people. Was very pleased with their services.

Gwendolyn B. le

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Service was quick, didn't like the bigger upgrade only had suitcases. Everyone was professional and courteous.

elizabeth d. le

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Manager and employees are all very nice, helpful and friendly!

TAMARA T. le

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I received outstanding customer service during a stressful time. The ladies show kindness, patience and support. Thanks so much!

john g. le

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Excellent staff. Very helpful.

yolanda g. le

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Na

Ingrakim S. le

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Great job

Jennifer T. le

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I want to thank Roger for being so helpful. If it wasn't for him I may have chose a different facility. He answered all my questions and had great customer service skills!

ANN P. le

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Everything was great.

Belinda G. le

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Keep up the good work

Samantha R. le

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Only planned on storing my things for a month and ended up needing the unit for a while l

JOSE D. le

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You guys were always very helpful, and again, thanks for the excellent service..

melinda p. le

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Thank you to the staff for a swift departure from our storage unit!

Margaet J. le

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Storage unit was great to store my daughter'[s things for her college summer break.

MARIA V. le

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excellent staff it was nice stay and was treaty kindly

GAIL W. le

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No comments

ANNA F. le

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Professional service and courtesy.

Oscar M. le

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I arrived to the storage area on a Sunday after closing. I called a number for assistance and a lady came abt 15 min later to open and write the contract. Thank you!

Jean O. le

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Facility was outstanding and the staff very friendly.

JOAN C. le

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Worst customer service I’ve ever experienced. Also, my storage was broken into and wasn’t notified until a month later and that was because I called to pay my bill. They were careless. Never again.

letty g. le

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All staff were very helpful, polite and professional.. I would gladly recommened this facility to my friends. Thank You, Letty Garza

ANDREA S. le

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Great place to rent from! I was very satisfied with the customer services and the storage unit.

BRITANY B. le

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The Manager Allanna was so professional friendly and Always Helpful!!!