Le client n'a pas laissé de commentaire.David S. | Expérience générale
Customer Reviews for U-Haul Moving & Storage of Central Harrisburg
Pour nous contacter
Harrisburg, PA 17104
(Across from Hornungs True Value)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage du vin
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
This location was excellent... however, I had to go to 3 other terrible locations in Harrisburg before finding this location. The other 3 locations were furniture stores that could not accept a car trailer. Uhaul was just a side business for them.... very misleadingJimmy C.
Le client n'a pas laissé de commentaire.Cynthia S.
Le client n'a pas laissé de commentaire.Starlyn O.
The truck I rented battery died not even an hour after I rented it. I had to be somewhere by a certain time and because the battery died it put me in jeopardy of getting things done. I returned to the location in my car to let someone know of what happened and no one could help! The manager on duty at the time called a company that said they'd have someone out in 5 minutes to the scene, of course that never happened! If not for one of the employees I would have been stranded! He ended up getting jumper cables from one of the other customers and using his personal vehicle to jump the truck. I cannot thank him enough for saving the day!Aisha A.
Le client n'a pas laissé de commentaire.Miriam W. | Premières impressions
Si recomendaria y volveria a rental de Nuevo. Muchas grasias un buen servicio.Aida R. | Expérience générale
Easy as pie on drop off.Kaitlynn S.
Le client n'a pas laissé de commentaire.Jennifer S.
Service is painfully slow it takes 20+ minutes to checkout each and every time. The dropbox for after-hours is broken so keys are not secure.sian R.
Le client n'a pas laissé de commentaire.thomas V.
Le client n'a pas laissé de commentaire.Eric S.
All staff very friendly and knowledgeable about truck size needed. Service with a smile. I will definitely recommend this location to friends/family.Tylice M.
Le client n'a pas laissé de commentaire.BRENDA M.
Upon returning the truck, there were two employees who were absolutely GREAT!!! I returned the truck yesterday around 5:30. I didn't get their names but I wanted to acknowledge them.Sharon F.
Le client n'a pas laissé de commentaire.Jon S.
Le client n'a pas laissé de commentaire.SIDDHARTH R.
Le client n'a pas laissé de commentaire.Bernard B.
Le client n'a pas laissé de commentaire.NAOMI R. | Expérience générale
quick efficient and professionalTimothy N.
Le client n'a pas laissé de commentaire.Shanta R.
Overall, this was a better experience than the last time they were short staffed and unorganized. This visit to this location very friendly fast and efficient service and willing to walk you out to the rental and go over milage and fuel as well as the website how to submit photos and making the checkout and return process easy as 1.2.3â€¦jeremy S.
Friendly, helpful staff. Equipment was ready, as expected, and clean. Return was a breezeMary J.
Le client n'a pas laissé de commentaire.Mia R.
Great service and in and outTim Z.
Le client n'a pas laissé de commentaire.James S.
Le client n'a pas laissé de commentaire.Shari C. | Premières impressions
Le client n'a pas laissé de commentaire.GINA A.
Thank you we got the job done with No dolly insideFrederick M.
Le client n'a pas laissé de commentaire.Shari C.
All are questions we're answered. We felt relieved that we can have a clean and close storage company.michael b. | Premières impressions
Le client n'a pas laissé de commentaire.Robert D.
Nice guy who received the truck 🚒Estrella C.
Le client n'a pas laissé de commentaire.raj K.
Le client n'a pas laissé de commentaire.Carmen V.
They gave away my guaranteed truck. Inexcusable.Samuel B.
Le client n'a pas laissé de commentaire.Tony R.
Le client n'a pas laissé de commentaire.Starlin C.
I must say that all of the current staff are very unprofessional ex convicts, drug users and violent offenders, with no experience in the workforce, I understand stand giving someone a second chance but a place of business is not for one of this kind, I've been a loyal customer for over 4yr and was threatened by and employee which got into my personal space and I took action for my safety , because of this incident I was evicted with short notice after paying my storage account of a sum of 180 dollars . I talked to the manager of the facility and he was very unprofessional and disrespectful towards me briefly on the phone with him. In closing I will not ever recommend anyone use to until there mess up!!! TYRONE G. | Expérience générale
I really appreciate uhaul on 29th St. Harrisburg PennsylvaniaWESLEY B.
Le client n'a pas laissé de commentaire.ROBIN N.
Le client n'a pas laissé de commentaire.Chris K. | Expérience générale
Great people. Very helpfulJoseph M.
I can say pick this location if you need truck I was really comfortable people and priceChhatra B.
Le client n'a pas laissé de commentaire.andrea A.
Everyone was really respectful and helpful. I liked the whole experience. There is, however, a difference between nearly full and full in a gas tank that large. Right now that difference could be 10 bucks or more. So top it off, since we have to bring it back that way.John I.
Beatrice was extremely helpful and took the time to show me the locker I was considering and where it was located. As we walked through the facility, I was amazed at how clean and fresh it smelled, and saw someone mopping the floor. After I decided on the locker, Beatrice took me back through again, showed me where to park, how to use the alarm system and then how to use the lock I purchased. She answered all my questions and I was completely satisfied with my experience. I haven't moved anything in yet and hope this process also goes as smoothly.DIANA D. | Premières impressions
Not really much I can say that needed improvement for, the place was very clean and the employees seemed very nice and helpful from the cashier that I got the key from to the person I dropped it off to.kevin W.
Le client n'a pas laissé de commentaire.Curtis R.
This was my first time renting, Corey waited on me at the counter. He was very knowledgeable and quickly got me on my way. The location, as well as the vehicle, was clean and well maintained. I would definitely recommend the UHaul - 29th St Harrisburg PA location.Robyn B.
Conversations from employees need to be cleaner. One guy was asking if a girl's relative was dead or alive? That should not be talked about in front of customersTyshauna B.
My family and I appreciate the service provided at U-Haul at the 29th street location.Marion T. | Expérience générale
You sent this to the wrong person. I didn't rent any piece of equipment from your firm. Called and told you that earlier.Stephon D.
The sun visor needs to be fixed.Raymond F.
Le client n'a pas laissé de commentaire.elton T.
All was goodANTHONY T.
be slightly more helpful to customers who are unfamiliar with the UHaul process. Also, I did not appreciate the pressure I felt to purchase insurance. I was asked too many times on the application and by staff if I was sure about refusing insurance.Terry H.
I'm the morning was a little slow, we had to wait for someone to help us get out key. Then they did not have all the equipment we needed. When bringing the truck back service was great and fast process. This is the 2nd time using this location.Damien K.
Le client n'a pas laissé de commentaire.Angel A.
Le client n'a pas laissé de commentaire.Kathleen E.
Le client n'a pas laissé de commentaire.Matthew F.
Great jobRussell M.
I was very impressed by the friendliness and helpfulness of staff. This applies to staff at the desk when I arrived, staff who were in the parking area helping customers , and staff who assisted with equipment return. Everyone was professional and kind!Nancy T.
Le client n'a pas laissé de commentaire.KEVIN P.
Le client n'a pas laissé de commentaire.PIETRO C.
Le client n'a pas laissé de commentaire.Abel A.
Keep doing what you're doing everything is just fine.darrell H.
Great facilities. Locks are a little difficult to get on and offERIN M. | Premières impressions
Little upset that only a quarter tank of gas was in the truck. In years past it used to be full and required to be returned with a full tank. Last thing you want to do at 7am is fill up a tankTom E.
All goodJane S.
Le client n'a pas laissé de commentaire.Tracey S.
The young lady that assisted me was great and she was helpful with storage information I asked about!! And she was very efficient in her skills!!Keisha B.
Some staff needs to get some sleep. Acted like I was keeping them awake.Terry H.
Le client n'a pas laissé de commentaire.Trevor V.
Horrible customer serviceShawntay W.
All was wellalfonsa B.
Le client n'a pas laissé de commentaire.Daynoshka G.
Le client n'a pas laissé de commentaire.sasha w. | Premières impressions
The uhaul truck ran ruff n needs a tune up. The way it ran wasn't up to its full abilities n cost more in fuel to run.joanne L.
Le client n'a pas laissé de commentaire.Makia M.
Le client n'a pas laissé de commentaire.James M.
Le client n'a pas laissé de commentaire.DAVID J.
Le client n'a pas laissé de commentaire.Terrena R. | Expérience générale
Might be able to rate if equipment was there.DARLA E.
Make it.clear about deposits if prepaid cards are used. Luckily we have regular bank.cards. It would have been a fiasco due to time constraints. Have orders purchased on line prepared and ready to go. Let a customer know ahead of time if a dollie is not available when one was reserved ahead of time.Trea G.
Le client n'a pas laissé de commentaire.Nathaniel E.
Le client n'a pas laissé de commentaire.Crystal e. | Expérience générale
Take down the sign that says unlimited miles,it's miss leading since u doGeorge L.
Le client n'a pas laissé de commentaire.Sheri B.
I have a Tesla Model Y and thought it would be highly likely that I would need to detach the trailer to charge on my trip. From the picture, I thought the trailer came with a stand. Thankfully, there was a store across the street where I could get a jack. This saved the trip.John L.
Le client n'a pas laissé de commentaire.jeff M.
Le client n'a pas laissé de commentaire.Brandy S. | Expérience générale
Le client n'a pas laissé de commentaire.Rich M.
It was cleaned but the side mirror was rusted and just fell off truck...please make sure all attachments are maintained and not rusted. Other than that, I am fully satisfied.Janine G.
The Harrisburg location was extremely professional and helpful. Friendly and courteous staff. 100 %Nicolas S.
Dropped off after hoursCRYSTAL M.
Good service, detailed.Benjamin S.
Le client n'a pas laissé de commentaire.Lena Z. | Expérience générale
Close your doors, I was there 7 hrs trying to get a rental and when I did truck gas was on Edavid B.
We didn't actually go to the Uhaul location listed so I can't give an accurate rating. We thought there were way too many furniture pads provided and we ended up not having space for them all so we had to make a second trip just to move those (which took up our entire car). It might be nice to have those as a free add on or just decrease the number given. I can't imagine anyone actually needing that many. It was kind of nuts. Otherwise our overall experience was great and everything we needed. Our 3-year-old daughter is obsessed with construction so it was super cool that two ladies came with the flat trip and operated the fork lift for drop off and pick up. She was really excited and we were pumped for her to see women driving machinery. Would definitely recommend Uboxes if people asked me.STEVEN M.
Was not able to log-in online as offered, but the staff was friendlyMary J.
When we arrived to access our reserved storage unit, the unit was not available and we waited for one hour until we were told the only available units were smaller and not located next to each other. The staff was incompetent and did not know how to use the reservation computer system.Nigel B.
Le client n'a pas laissé de commentaire.eleanor S.
Over the counter representative seemed like it was a burden for him to even deal with anyoneGanga K.
Le client n'a pas laissé de commentaire.Ronnie O.
It was my first time with U-Haul company and I will always be getting my moving service with the company.Edward H.
Le client n'a pas laissé de commentaire.SUMMER M.
Le client n'a pas laissé de commentaire.elton T.
Homeless and jobless but it was a nice place for all my extra storageSelena M. | Expérience générale
Le client n'a pas laissé de commentaire.David F.
Le client n'a pas laissé de commentaire.NARAYAN S.
Nothing to improve, staff were very helpfulMatthew C.
The front staff need replaced! They are not polite and had attitudes towards customers. When I returned the truck the gentleman were nice and very cooperative.SHYASIA B.
Most staff were great. Upper management were not understanding especially during the height of Covid. When some people were hospitalized and couldn't make on time payments. They did not allow any payment arrangements!!! Thought this was horrible!terri T. | Premières impressions
Le client n'a pas laissé de commentaire.MARK W. | Expérience générale
The lady that waited on me at the desk was very professional she know how to talk and know how to run business thank you guys are injames A. | Expérience générale
Le client n'a pas laissé de commentaire.Raquel B. | Premières impressions
Le client n'a pas laissé de commentaire.Brett S. | Premières impressions
The agent told me the first month is free and then he changed my card it's unbelievable!Djibril I. | Premières impressions
Le client n'a pas laissé de commentaire.Vickie W. | Expérience générale
Le client n'a pas laissé de commentaire.Florence W. | Online Move In
Lily did a great job training and giving me all the knowledge I needed to be informed of before I made a purchase. That I'm getting what I really want.Kaylin S. | Premières impressions
Clean environment and friendly staffKelvin C. | Expérience générale
Le client n'a pas laissé de commentaire.Jonell L. | Premières impressions
Le client n'a pas laissé de commentaire.Rose B. | Expérience générale
Le client n'a pas laissé de commentaire.Terrena R. | Premières impressions
Le client n'a pas laissé de commentaire.CURTIS H. | Expérience générale
Le client n'a pas laissé de commentaire.Derek K. | Online Move In
Le client n'a pas laissé de commentaire.mercedes t. | Expérience générale
Le client n'a pas laissé de commentaire.marini b. | Premières impressions
Appreciated the friendliness & helpfulness of the staff.Mark G. | Expérience générale
Le client n'a pas laissé de commentaire.CHARLES K. | Expérience générale
Le client n'a pas laissé de commentaire.Khalif B. | Expérience générale
Ha sido excelente definitivamente estoy feliz con ustedes.Ines P. | Expérience générale
Le client n'a pas laissé de commentaire.Aase B. | Expérience générale
Le client n'a pas laissé de commentaire.Selena M. | Premières impressions
We'll be back! An excellent seasonal solution for our business.Robert O. | Expérience générale
Employee gave me the wrong access card so I was locked out but customer service did help me with the help with the a customer who gave me access so I can finish loading my storage but it all came out good.Armando G. | Premières impressions
Le client n'a pas laissé de commentaire.Tracy W. | Premières impressions
Le client n'a pas laissé de commentaire.Michelle M. | Premières impressions
Le client n'a pas laissé de commentaire.crystal a. | Premières impressions
I may use Uhaul storage again in the future.EDWARD H. | Expérience générale
Mouse destroyed majority of my propertyShaunteeyia T. | Expérience générale
Le client n'a pas laissé de commentaire.TAQUEY H. | Expérience générale
I really appreciated the way I was treated and the help I receivedJOSEPHI M. | Premières impressions
Le client n'a pas laissé de commentaire.candi s. | Expérience générale
very easyAllyiah S. | Expérience générale
Great Service!BARRY L. | Premières impressions
Even though I had this all set up with a rep on the phone days prior to my arrival, and I had received a call a few hours prior to my arrival, when I got to the Harrisburg Uhaul facility, they had no information or idea I was arriving that day. Very long check in time while my family had to wait in the car. This is very frustrating that a large company like Uhaul does not have a better computer system that communicates with its branch offices. When the manager at the Harrisburg office entered my phone number, your system should have pulled up all my past and present reservations! Very poor on Uhaul corp!! If I am able to get emails from Uhaul with my reservation information then so should your branch managers or the location's general data look up by phone number. More than one branch office has told me the Uhaul computer system is not user friendly for them. When calling in to Uhaul to make reservations, there is never a problem. There seems to be a communication break down in your system that really needs addressed.EDWARD H. | Premières impressions
Le client n'a pas laissé de commentaire.John R. | Premières impressions
Le client n'a pas laissé de commentaire.Brenda B. | Expérience générale
Le client n'a pas laissé de commentaire.sheria b. | Expérience générale
Le client n'a pas laissé de commentaire.Cynthia H. | Premières impressions
Le client n'a pas laissé de commentaire.Felicia B. | Expérience générale
Le client n'a pas laissé de commentaire.Leila H. | Premières impressions
Thank you Shane for trying.Tiffanie E. | Expérience générale
Le client n'a pas laissé de commentaire.Marvella B. | Premières impressions
Le client n'a pas laissé de commentaire.Tiquanna S. | Premières impressions
Le client n'a pas laissé de commentaire.Rose B. | Premières impressions
Le client n'a pas laissé de commentaire.Jennifer D. | Premières impressions
Customer service was the worst I have ever hadEarline W. | Premières impressions
Reasonably priced and very helpful staff.dawn r. | Expérience générale
Le client n'a pas laissé de commentaire.DEAJAZHANE FAITH F. | Premières impressions
Le client n'a pas laissé de commentaire.victoria j. | Premières impressions
My only issue was storage unit availability.Gevita D. | Expérience générale
Le client n'a pas laissé de commentaire.TAMMY O. | Expérience générale
The U-Haul facility was always clean and tidy, floors were swept mop waxed bathrooms clean every time I went over the last two years I want to commend the lady who takes care of that I'm not sure if her name but she always had a smile on her face and was always working hard I would recommend this place good jobMark O. | Expérience générale
Le client n'a pas laissé de commentaire.keith t. | Premières impressions
Attendant very disrespectful to wife.Not helpful.Needs fired!!!Kimely W. | Premières impressions
Le client n'a pas laissé de commentaire.DWAN B. | Expérience générale
Le client n'a pas laissé de commentaire.ANGEL M. | Expérience générale
Le client n'a pas laissé de commentaire.Beverly F. | Expérience générale
Le client n'a pas laissé de commentaire.Arthur S. | Expérience générale
I appreciate UHAUL for all the support that I was given during my hard times. I commend you deeply. Stay safe!Rae T. | Expérience générale
Le client n'a pas laissé de commentaire.NEWQUAN R. | Expérience générale
Had a reservation the day before my storage. Then the day of the storage it disappears.Nicolas C. | Premières impressions
Le client n'a pas laissé de commentaire.Brenda L. | Expérience générale
Le client n'a pas laissé de commentaire.MISTY P. | Premières impressions
Le client n'a pas laissé de commentaire.Lakiesha A. | Expérience générale
Le client n'a pas laissé de commentaire.SANDIP R. | Expérience générale
RudeNakiyah G. | Premières impressions
All employees that I had the pleasure to deal with were very helpful. From the manager Shane, Asst Manager Roberto and employee Sammy. Very good experienceLena Z. | Premières impressions
Le client n'a pas laissé de commentaire.Susan P. | Expérience générale
Le client n'a pas laissé de commentaire.Tony P. | Expérience générale
Le client n'a pas laissé de commentaire.Ronald G. | Expérience générale
Cuando se presenta problema nadie te quiere ayudar graciasANA N. | Premières impressions
Merci!Terell J. | Premières impressions
I had so many problems during my journey, however the response was great 👍. no worries.Cory R. | Premières impressions
Le client n'a pas laissé de commentaire.Lauren H. | Expérience générale
Le client n'a pas laissé de commentaire.augustine a. | Premières impressions
Le client n'a pas laissé de commentaire.sheena d. | Premières impressions
Le client n'a pas laissé de commentaire.Finn H. | Expérience générale
Le client n'a pas laissé de commentaire.Susan P. | Premières impressions
Le client n'a pas laissé de commentaire.Genesis T. | Premières impressions
Le client n'a pas laissé de commentaire.Charlicia S. | Premières impressions
I used multiple services and nothing went the way it should, I know you’ll probably dismiss this but when I went to do a mobile pick up of a truck that I needed at 7am, I wasn’t able to get the truck Even though I came to the location two days before to make sure all was well, had to wait until 9 , no sympathy from the worker, storage unit was wrong size and unavailable, another delay, finally got a unit at a different location, a 4 hour move took 7 hours, I will avoid uhaul at all costs if I can in the future.Emily J. | Online Move In
Le client n'a pas laissé de commentaire.angela a. | Expérience générale
The rate was a bit salty for a 5x5x10, but location matters.Vincent B. | Expérience générale
Le client n'a pas laissé de commentaire.Leslie F. | Expérience générale
Thank you for guarding my stuff.🌌Eileen B. | Expérience générale
Le client n'a pas laissé de commentaire.Aubrey P. | Expérience générale
Le client n'a pas laissé de commentaire.Lauren H. | Premières impressions
Le client n'a pas laissé de commentaire.Ramona l. | Expérience générale
Le client n'a pas laissé de commentaire.TAMMY O. | Premières impressions
The 10x10x6 unit I reserved on-line with my truck was not available when I showed up in PA on 12/2 (order #20731372). An employee (Steve) put me in a 5x10x6 and 5x10x8 as an alternative, and told me he would merge the units so I would pay the same monthly bill I was anticipating. Steve said he would call me to come in on a later day to sign the receipt/contract once they were able to merge the units. I went back in-person on 12/'7 since I had not received a call. I was told by another employee (Shawna) while she was on the phone with corporate storage, she could not merge the units since they were different sizes (one is two feet taller than the other). She said I would have to move my belongings out of one of my units into another, so both the units are the exact same size to receive the merged rate. I am expected (again) to spend my time and energy to make-up for false promises and booking errors made by U-Haul. U-Haul made the mistake allowing me to reserve a non existent unit. I took the two 5x10s because I was told the rates would be merged into the monthly rate I had expected. The employees now tell me I have to spend another day moving my stuff around because of errors on the company's behalf. This is all highly unacceptable, and I am very disappointed with the customer service and my entire moving experience. What is the point of making a reservation if the unit is not held and available? Why would an employee tell me they will honor the 10x10 rate if I moved into two 5x10's? The first employee that helped me yesterday was also very unsympathetic and had zero empathy. Shane, the general manager, stepped in and did what he could to help, but it is a shame that corporate ties the employees' and managers' hands in a "make-good" scenario. Because of the "same size units to merge" restriction, U-Haul has denied me the most basic of customer expectations and given me a horrific experience. I am definitely not satisfied, and am expected (again) to pay more or inconvenience myself because of errors made by your company. My moving from Louisiana to PA started with me having to drive 29 extra miles to pick up my equipment. My pick-up reservation was made for a location 2 miles from my home in LA. U-Haul managed to screw up both my reservations on this contract, and I am expected to spend my time and money to cover your mistakes. Since I will have to spend time moving my belongings, I plan on moving them out of your facility entirely before the free month I received with truck rental is over. You've lost a long-term customer with excellent credit (>800) who always pays their bills. If I ever have to rent equipment again, you can also bet I will be seeking out alternatives. You are a terrible company who takes no responsibility for your own errors, and shifts the burdens onto your clients. Shame on you, U-Haul.WILLIAM P B. | Premières impressions
Le client n'a pas laissé de commentaire.Monique J. | Premières impressions
Only issue I would say I have is we were at the location emptying the truck in to the unit and didn't finish until a little after 12. When I received the emailed receipt I saw I was charged for one more full day of truck rental. A bit disappointed in that....Kathy O. | Premières impressions
Le client n'a pas laissé de commentaire.Jesse S. | Expérience générale
Le client n'a pas laissé de commentaire.JOSIAH O. | Expérience générale
Steven is wonderful! He was very helpful and made the process stress free.Shanice B. | Premières impressions
I think it is not necessary to charge extra for 24/7 access to storage. Also, the individual units are dark. You should install an led light in each unit which automatically goes on when unit is opened.jonathan c. | Expérience générale
Le client n'a pas laissé de commentaire.Jeffrey C. | Expérience générale
Staff did not wear masks, despite PA State Government orders for everyone in a public setting to do so. Signage was up, to provide awareness of this fact. It is likely that many employee's carried the Covid-19 virus home to family. As a person wearing a mask is protecting others, I don't appreciate this company, or company-location policy. It put me at risk, every time I visited the location, hence why we have now moved from that location. Other than this policy, I would have rated the location excellent.John Y. | Expérience générale
The fact that I asked multiple times if I had 24 hour coverage and the girl reassured me I did then when I came after hours I got locked outside with my keys and phones inside and couldn't get back in until 5am the next morning when I called customer service they said I did not have 24 hour access on my account and when I tried to call the GM her phone ran I left a voice mail then called again a couple times because my storage unit was wide open and my cell phone and keys were inside thank god a friend came with me who had their phone I kept calling and instead of answering she turned her phone off so I have to sit outside the storage place from 1015p until 5am until I could get in to get my things to leave. Horrible!Kendra P. | Expérience générale
Good location. Easy access to storage unit. Good security protocol. Would like to see light inside unit.jonathan c. | Premières impressions
Le client n'a pas laissé de commentaire.ANAGERLIE P. | Expérience générale
Le client n'a pas laissé de commentaire.Tondelaya G. | Expérience générale
Le client n'a pas laissé de commentaire.stephen c. | Expérience générale