Évaluations des clients U-Haul Moving & Storage of Central Harrisburg

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Central Harrisburg

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John H. le

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Noticed some slowness with their credit card reader and their iPhone handheld trying to process the transaction

Scott H. le

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The only bad thing is I left my sweatshirt in the van & they were closed till I realized it. When you call Uhaul to go to a call center not the specific location. So I have to say that my sweatshirt is never to be seen again by me.

Sophie H. le

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Ms. Patti was amazing!! She really took the time to find me the best unit/ rental for my move.

Dorothy S. le

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Customer Service was great. Patti Ambush is always kind and courteous. She explains everything and answers all questions. I will be back.

Clentsell L. le

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Nothing to Improve Madison was great and very helpful

Steve P. le

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Always a great experience at this location. My attendant made sure that my truck was given to me quick and efficiently. No hassles!

Dianna S. le

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Le client n'a pas laissé de commentaire.

mikalyn R. le

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Thanks Ms Patty she was great walked us through everything Great experience. Will recommend to friends.

Camille R. le

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Le client n'a pas laissé de commentaire.

faithe h. le

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Your truck is the best and we will patronize anytime anywhere.we really enjoyed using it.

Lavon M. le

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Le client n'a pas laissé de commentaire.

Christopher S. le

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Le client n'a pas laissé de commentaire.

Mitchell B. le

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I did not get the pads I ordered, but I was refunded, so no problem, really. The main issue (which they solved) was the online forms! It kept changing my car dolly I ordered from about $150. to just over $300. after submitting it. Seriously bad form people. The staff and owner of THIS location were awesome, helpful, and fixed every issue. Bravo.

Lewis G. le

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Keep up the good work!

Michael W. le

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Le client n'a pas laissé de commentaire.

Johnathon S. le

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Le client n'a pas laissé de commentaire.

Kenneth B. le

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Your site sucks ass And i never got my receipt emailed to me

Kimberly S. le

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Le client n'a pas laissé de commentaire.

Ricky W. le

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Good Service to many extra hidden fees.

Brian M. le

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The U-Haul corporate guidance on dropping off was confusing. It sounded like I needed to do the dropoff without involving the store personnel or I would be charged $20 extra so I refused help from the store personnel.

Matt H. le

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I did pick up through the app. I found my truck and went to get the key and I was told they don't even have the truck on the lot. I told them yes you do I found it, I just need the key. They did not have keys for the truck. Had to go through the whole process again! Which charged my card a second time! I was beyond frustrated at this point, I just said give me any truck you have. Finally got a key and they didn't even do a damage/mileage/fuel check with me! So I finally drove off the lot 1.5 hours after my pick up time! I will most likely never use this location again.

PHUONGKHANG D. le

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Very nice and convenient location .

Boris C. le

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Le client n'a pas laissé de commentaire.

Darryl S. le

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I called to check on the trailer on Friday Jan. 10 to see if every thing was ready for a pickup at 7:00 AM. on 1-11-2020 They had a trailer that had the tag out of date. By the time that they got a trailer from Carlisle Pa. and back it was 10:00. I had duties that I needed to attend to before 8:00. Manager gave me a $50.00 refund but that did NOT make up for the time spent waiting.

Lori K. le

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My driver was a great communicator. The weather was terrible and she kept me informed of any changes to the schedule. She was very courteous and knowledgeable.

Michael D. le

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Some water in the storage area, but it cleaned and dried quickly.

Lisa P. le

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Le client n'a pas laissé de commentaire.

carissa B. le

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Le client n'a pas laissé de commentaire.

Pamela A. le

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It would be recommendation that trucks have an adequate amount of fuel upon pickup. When customers are picking up vehicles and then having to add gas it could be quite inconvenient.

walter s. le

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Associates were very professional, eager to explain all policies concerning the rental contract.

Adanech C. le

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Le client n'a pas laissé de commentaire.

Sandra W. le

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Le client n'a pas laissé de commentaire.

Sandra W. le

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Le client n'a pas laissé de commentaire.

Kelly S. le

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Upon returning the vehicle I followed the directions on the app like I always do and parked it in a spot. I went to drop my keys in the drop box as directed and the staff person was super rude. He made a big deal out of me parking in a spot and not the “return” area. He then made me move the car and continued to be super rude. Customer service was NOT his best attribute. When I attempted to pick up the vehicle the staff didn’t seem to know what they were doing and when I tried to tell them what I needed the woman said “you need to calm down”...all I did was tell them I could see my keys hanging there. No one was nice, no one displayed any form of customer service. I’ll be sure to never rent another uhaul from that location - if ever. For the money I pay I assume if staff are on they need to be respectful. If I can I’ll be sure to let anyone I know looking to rent a truck not to go there.

Daleverna R. le

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Le client n'a pas laissé de commentaire.

Enrique P. le

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Thanks

Valecia A. le

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Very Friendly Service and they were able to assist me wirh the teuck and a storage unit. One stop shop!

Rashida B. le

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The truck that I picked up was dirty full of cigarette ashes and cigarette smell. On a another note the customer service agent was nice.

EXCEPTIONAL M. le

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Le client n'a pas laissé de commentaire.

Peter T. le

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Le client n'a pas laissé de commentaire.

Kelly C. le

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Le client n'a pas laissé de commentaire.

Gerhard B. le

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Le client n'a pas laissé de commentaire.

G H. le

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This location was Spotless. The Bathrooms were very clean.

James R. le

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Le client n'a pas laissé de commentaire.

darliene A. le

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Le client n'a pas laissé de commentaire.

Todd P. le

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Greatly customer service!

Tamboura H. le

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Le client n'a pas laissé de commentaire.

Shawn S. le

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Le client n'a pas laissé de commentaire.

Jane L. le

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Le client n'a pas laissé de commentaire.

Luis S. le

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Le client n'a pas laissé de commentaire.

Katie O. le

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Patti was absolutely lovely and truly accommodating from the moment my boyfriend and I walked in the door! She knows what she's doing and made us feel taken care of! A very smooth process!

Christopher D. le

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Overall good experience I didn’t care for them calling my emergency contacts when I always paid late

Daisha B. le

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Le client n'a pas laissé de commentaire.

Arjun D. le

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Le client n'a pas laissé de commentaire.

EXCEPTIONAL M. le

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Le client n'a pas laissé de commentaire.

Keith E. le

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Le client n'a pas laissé de commentaire.

Robert C. le

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The only issue I had was there were metal straps screwed in to the door, which I could not open until I purchased a screw driver. Also, they were installed with a power driver and were EXTREMELY difficult to get off with a hand held screw driver.

Wesley B. le

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Good service

Marie R. le

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So happy that it's a full service UHaul

JEFFREY R. le

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Le client n'a pas laissé de commentaire.

terry S. le

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Le client n'a pas laissé de commentaire.

Saint Johns O. le

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Thanks for all your help It's truly appreciated

walter s. le

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Outstanding associates, truly professional organization

Patricia D. le

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Nothing - this was a great experience, staff were very helpful, and the van was easy to drive and very clean. Thank youy

EXCEPTIONAL M. le

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Le client n'a pas laissé de commentaire.

Eric M. le

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Le client n'a pas laissé de commentaire.

Beth S. le

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Best Storage and U Haul rental service in the area. Wouldn't go anywhere else. All employees are very friendly and helpful!

William W. le

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I was really impressed with the facility and the service at this location. I wish I had known about the site before having my hitch installed elsewhere...I will definitely recommend this Rental location to others.

Yvonne H. le

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Nothing. Every thing was perfect.

Matt T. le

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Le client n'a pas laissé de commentaire.

Kenny J. le

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Mgr Madison Pickett is an amazing person to work with at the Harrisburg location. As a manager of transportation I have rented several U-Hauls over the past year and since she has taken over that location the employee/ staff there are so professional and efficient. Madison is definitely an asset and I commend her and her staff and look forward to our future business with U-Haul.

Shirley S. le

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I would never get a truck from there I was too have the truck into 1pm and they called me and told me that I had bring it back at 8

Yaira A. le

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The truck was clean but had to much trouble starting the truck.

arelys R. le

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Nice guys...friendly

Jennina V. le

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Le client n'a pas laissé de commentaire.

Khalilah P. le

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Le client n'a pas laissé de commentaire.

David S. le

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Le client n'a pas laissé de commentaire.

rich V. le

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Le client n'a pas laissé de commentaire.

minnie S. le

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Le client n'a pas laissé de commentaire.

Edwin B. le

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They were nothing shy of professional, highly recommend.

leslie H. le

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Le client n'a pas laissé de commentaire.

Emmanuel A. le

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Keep up with the good work, you guys are doing very good.

KHEM K. le

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Today I take a U-Haul rent they put 3/4 of oil in the paper work and when I get click pic of fuel and mileage it only 1/2 tank and I fill more than 1/2 tank I recommend them their service is totally poor that’s not the way to the customer.

Carmen B. le

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This was the worst moving experience I've ever had. I reserved a truck and 2 appliance dollies but ended up with no dolly at all. The truck had damage all over the sides of it and the gas cap was off when I picked it up.

EXCEPTIONAL M. le

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Le client n'a pas laissé de commentaire.

Janet A. le

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I forget to put gas in the unit and from $62.00 I pay $123.00.

joel M. le

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Did not contact me as requested when a larger storage unit came available. Out of courtesy, could have warned me of the fuel policy for a rental truck. Slow, disorganized customer service.

DAN K. le

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My reservation was for 7am and was supposed to be put into the 24/7 truck pick up. It was not and I had to wait until the store opened at 9 to get my truck. It was a very frustrating experience. I even called in the day before to verify I’d be able to pick up my truck at 7am.

Dorothy S. le

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Patti Ambush was very helpful. She made sure we had everything we needed. Reservation was quick and easy and return of the vehicle was just was easy.

Jose B. le

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Le client n'a pas laissé de commentaire.

David A. le

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The young woman who handled my rental was very professional and helpful.

Ashika B. le

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Le client n'a pas laissé de commentaire.

Sara S. le

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Le client n'a pas laissé de commentaire.

Arthur R. le

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Le client n'a pas laissé de commentaire.

Kenneth K. le

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Le client n'a pas laissé de commentaire.

EXCEPTIONAL M. le

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Le client n'a pas laissé de commentaire.

robert M. le

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Le client n'a pas laissé de commentaire.

Dwane L. le

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This location was not the one I chose. I received a message a few days prior to scheduled pickup stating the location changed. I was unable to reach anyone on the phone at this location to obtain information. I showed up 10 minutes before my sheduled pickup time only to wait for an over an hour to be on my way. There was confusion by the staff as to which trailer I was to take. The first trailer had a wiring problem

Tina W. le

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Le client n'a pas laissé de commentaire.

Serge Z. le

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Le client n'a pas laissé de commentaire.

William B. le

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Very easy to work with and customer friendly.

Nychelle J. le

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Le client n'a pas laissé de commentaire.

Priscilla K. le

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Chanell. Was great was in a vehicle right away friendly thank you so much very kind great customer services in just a short time wanted to thank her in person

Amanda R. le

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My experience with uhaul overall was great. The general manager, sarah lawyer and Patrick were so helpful and kind. The units were very clean. Every time I stopped in sarah was cleaning something.

Leanna F. le

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My overall experience was GREAT!!!! thanks for everything

Beronica C. le

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Le client n'a pas laissé de commentaire.

Elvin O. le

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Le client n'a pas laissé de commentaire.

Ada C. le

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I could not rate this place properly due to the fact that it was closed at the time I drop off the truck. The other location stated it would be open till 7pm. I return the truck at 6pm and the location was close indication that on Sundays it closes at 5pm. In addition to having to pay for an extra day of insurance, the drop off key box was not clearly visible and no signs indicating where it was at. I did not feel safe to leave the keys and have someone steal the truck so I kept the keys till the next day returning them on my way to work, wish was out of my way and an inconvenience. This was explained to the attendance however he could not do anything since this location was not to ones that started the transaction, which to me that is bogus. The mix massages in very unappealing I don't think i will use Uhaul again. I will return to enterprise for future business. unsatisfied customer

EXCEPTIONAL M. le

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Le client n'a pas laissé de commentaire.

EXCEPTIONAL M. le

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Le client n'a pas laissé de commentaire.

EXCEPTIONAL M. le

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Le client n'a pas laissé de commentaire.

Kenneth B. le

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I would use it again

Brian E. le

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All went well I once we got to the counter.

Ivan R. le

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Great Service but understaffed

Tracey R. le

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Thank you

rose b. le

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U Haul was very convenient for me and I liked the employees. But they are very busy and u need more employees And yes I would recommend U Haul .

HUBERT F. le

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Phone number also busy. I was always referred to the mail uhaul number. I gave them my card number for automatic withdrawal 3-4 times but it still didn't work out.

melaine S. le

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I asked about access to storage room. I was told it was 24/7. Well what a lie, when I arrived a little after 1am on July 13th swiped my access card to get in and it Read ACCESS DENIED.

Josuad V. le

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Customer service bad Mary she is bad sorry 😐

ronald a. le

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We've had a lot of frustration during our move and meeting sarah was definitely a breath of fresh air. Her and her staff were completely nice and helpful and I really enjoyed being there. Thank you!

Grace L. le

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Excellent services

Veronica G. le

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Excellent service!

Suzanne S. le

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I really like U-Haul. Nice and Clean. The Staff are very Friendly.

DIANA R. le

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My husband and I talked to Patty when we were first signing up. She was personable and professional and we were grateful to have her assistance. It was a pleasure working with her. Great employee.

ALESE O. le

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Amazing customer rep service. She was beyond awesom! Love her x

Margaret D. le

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SARAH IS AWESOME!!! IF YOU LOOK UP "SUPERIOR CUSTOMER SERVICE" IN THE DICTIONARY, YOU FIND HER NAME AND PICTURE :-)

Jewelette B. le

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It's convenient and the manager Sarah is great

Marcus T. le

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Best storage in Harrisburg

Marcus T. le

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Nice customer service.

Khalilah P. le

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I don't agree with having to pay for a lock from UHaul if I have my own.

Noni S. le

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Took over an hour to get a box truck and a 5x10 storage unit.

Gina D. le

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I appreciated the phone call communications by the driver.

tynisha f. le

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Thank you

KENNI M. le

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having flexibility & understanding from the staff when I wasnt able to make payments really helped

TYRONE G. le

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Very pleased with the customer services which everything was explained down to every detail thank for you service ..

henry t. le

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Great service.

Angela B. le

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My first time using you box the Orlando location excellent customer service, the time to transport the U-Box they arrived early excellent,. My experience at the Harrisburg 520 S. 29th street terrible

Jorja B. le

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I did not have to physically access the location as only had a UBox delivery setup, but must give special kudos to Jen and her excellent customer service!! Thank you, Jen! It was a pleasure!

Nichelle C. le

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Expensive storage.. at least a five-day grace period from your due date of payment should be given. They charge you a late fee on the first day.

Gwendolyn A. le

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Did not go to facility. U-boxes were delivered from there. Mary and crew did an excellent job of delivering the U-boxes.

Kaisha W. le

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Never used your rental on this date

Saint Johns O. le

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Outstanding service

Daniel F R. le

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i'm in 2209 and very happy about the service and convenience, thank you

margaret J. le

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I will go back again in the future

Camilli C. le

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Great staff

Terrise S. le

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I requested the spelling of my first name to be corrected. The spelling should be Perrise.

gerald r. le

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Customer service was excellent

Joel R. le

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Nice and friendly associates

audria m. le

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Put more trash cans out in front. From time to time I noticed the only one you have was overflowing on to the sidewalk. Staff does keep it clean but some customers do not unfortunately.

BRIANA G. le

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Has an issue with the general manager and was threatened with jail and made to look like a bad person.

Micheal R. le

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Would store here again, very helpful and courteous staff.

shawn v. le

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easy to communicate, safe and friendly

Hector L. le

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Not professionally ran.

Elaine F. le

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Employees were helpful and polite was a good experience

Tondria G. le

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Staff inappropriate

Jenna M. le

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Could use more more people on weekend

CATHLENE J. le

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I would like to thank Sarah the manager who took her time with me, in spite of me running into a couple of situations making sure I had what I need when i needed it and staying within my budget.

Jaxon D. le

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Staff were really nice and made sure to work with the customers needs.

earl s. le

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I boxes worked fine for what I needed them for.

shkara h. le

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I would definitely use u-haul again!!! Thanks for the good service.

Anna R. le

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OverLl I was pleased with the logistics and process. Staff at Harriabieg were great. Only irritant was that o asked at least 3 times but never got a call that it wax in early which coat is 2 hotels!

Victoria M. le

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had a few hic=ups but it was resolved with ease. thanks

Manuel D. le

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Awesome staff!!

Carlene G. le

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The manager was great at finding me a larger storage area in another location. I asked for the largest storage area when I reserved a large truck but when I got there only small ones were available.

EYETA D. le

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Sarah is an incredible human being. She makes every customer feels he or she is the only valued customer she serves.

Erlandie D & Christopher D S. le

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Na

Todd B. le

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Everything went well. A little confusing, as I was contacted by 3 different people regarding the delivery. The dilivery window was missed by 3 hours, but it all worked out in the end.

Iradatu B. le

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I will suggest that customers be thought how to use the entry card.

Myron V. le

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Excellent customer service.

Jacqueline P. le

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Every one was pleasant and personable. I locked my car keys in my car and they helped me look for them and also extended my time for the move. I had no problems.

Bashir G. le

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The associate s are very wonderful people, i will recommend them to anybody to do business with

Luciana S. le

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I had a pleasant and professorial experience with the staff throughout my storage rental.

Shannon B. le

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Great service

mary h. le

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The first time I rented the uhal truck they let me know that I could get a storage unit free for thirty days because of the rental. That was a big help in the transition of moving my sister. Thank you

TRACY B. le

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Sarah is awesome and so are het staff. The storage area is immaculate!!